Philips HD928X Airfryer User Manual

June 16, 2024
Philips

Philips HD928X Airfryer User Manual

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed including the following:

  1. Read all instructions.
  2. Do not touch hot surfaces. Use handles or knobs.
  3. To protect against electrical shock do not immerse cords, plugs, or appliances in water or other liquid.
  4. Close supervision is necessary when any appliance is used by or near children or invalids.
  5. Children should be supervised by a responsible person to ensure they do not play with the appliance.
  6. Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
  7. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. For assistance call 1-866-309-8817.
  8. The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
  9. Do not block any ventilation openings. Install by the manufacturer’s instructions.
  10. Do not use outdoors.
  11. Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
  12. Do not place on or near a hot gas or electric burner, or in a heated oven.
  13. Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
  14. Plug the cord into the wall outlet. To disconnect, press the On/Off button to turn off the appliance, then remove the plug from the wall outlet.
  15. Do not use this appliance for other than intended use.
  16. Use extreme caution when removing the pan, the basket, the fat reducer or the double-layer rack and dispose of hot grease.
  17. Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
  18. Use only on properly grounded outlets.
  19. A short power supply (or detachable power supply cord) should be used to reduce the risk resulting from becoming entangled in or tripping over a longer cord.
  20. Extension cords may be used if care is exercised in their use. If an extension cord is used:
    • The marked electrical rating of the cord must be as great as the rating of the appliance.
    • The cord should be arranged so that it will not drape over the edge of the counter or tabletop where it could be pulled by children or tripped over unintentionally.
    • If the appliance is of grounded type, the extension cord should be a grounded type 3-wire cord.
  21. This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way.
  22. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way.
  23. Oversized foods or metal utensils must not be inserted into the appliance as they may create a fire or risk of electric shock.
  24. A fire may occur if the appliance is covered or touching flammable material, including curtains, draperies, walls, and the like, when in operation.
  25. Do not store any item on top of the appliance when in operation.
  26. Do not place any of the following materials in the appliance: paper, cardboard, plastic, and the like.
  27. Immediately unplug the appliance if you see dark smoke coming out of it. Wait for the smoke emission to stop before pulling the pan out of the appliance.
  28. Use on a flat stable, heat-resistant surface away from water or any heat source.
  29. Do not leave the appliance unattended while it is operating.
  30. This appliance operates at high temperatures which may cause burns. Do not touch hot surfaces, parts, or the inside of the appliance while it is operating.
  31. Let the appliance cool down completely before you handle or clean it.
  32. During hot air frying, hot steam is released through the hot air outlet openings. Keep your hands and face away from the steam and air outlet openings.
  33. Avoid contact with moving parts.
  34. This appliance works with hot air only; food is not fried in oil or fat! Never fill the pan with fat or oil.
  35. This product is for household use only.
  36. Never use the Airfryer without the pan, the basket, and the fat reducer in place.
  37. Be sure that the handle is assembled and fastened properly.
  38. Do not use the plugin or near a power outlet that contains an electric air freshener to prevent damage to the plug.
  39. Never use light ingredients or baking paper in the appliance.
  40. Never touch the inside of the appliance while it is operating.
  41. Do not place the appliance on or near combustible materials such as a tablecloth or curtain.
  42. Do not let the appliance operate unattended.
  43. Immediately unplug the appliance if you see dark smoke coming out of the appliance. Wait for the smoke emission to stop before you pull the pan out of the appliance

SAVE THESE INSTRUCTIONS
Consuming raw or undercooked meats, poultry, seafood, shellfish or eggs may increase your risk of foodborne illness. Make sure the ingredients prepared in this appliance come out golden-yellow instead of dark brown. Remove burnt remnants. For the best results, do not fry fresh potatoes at a temperature above 180°C/350°F or beyond golden-yellow.

Automatic shut-off
This appliance is equipped with an automatic shut-off function. If you do not press a button within 20 minutes, the appliance switches off automatically. To switch off the appliance manually, press the power On/off button.

Disposal
Your product is designed and manufactured with high-quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities or visit www.recycle.philips.com

Software updates
Updating is essential to safeguard your privacy and the proper functioning of your Airfryer and the App. From time to time, the App is updating automatically to the latest software. Also, the Airfryer is updating the firmware automatically.

Note

  • When an update is being installed, make sure that your Airfryer is connected to the home WiFi. The smart device can be connected to any network.
  • Always use the latest App and firmware.
  • Updates are made available when there are software improvements or to prevent a security issue.
  • A firmware update is started automatically when the Airfryer is in standby mode. This update takes up to 1 minute and the screen on the Airfryer shows blinking.
  • During this time the Airfryer cannot be used.

Device compatibility
For detailed information about the compatibility of the App, please refer to the information in the App Store.

Factory reset
For a factory reset of the Airfryer, press the temperature and time-up buttons at the same time for 10 seconds. Your Airfryer is then no longer connected to your home WiFi and not paired with your smart device anymore.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions to satisfy RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instructions as documented in this manual. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. The availability of some specific channels and/ or operational frequency bands are country-dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.

Supplier’s Declaration of Conformity
47 CFR §2.1077 Compliance Information
Unique Identifier: HD9280
Responsible Party – U.S. Contact Information
Philips Domestic Appliances North America Corporation
1600 Summer Street,
Stamford, CT 06905,
United States of America
www.philips.com/support

FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Contains FCC ID: 2AC7Z-ESP32WROOM32E

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome. Philips Airfryer is the only Airfryer with unique Rapid Air technology to fry your favorite foods with little or no added oil and up to 90% less fat. Philips Rapid Air technology cooks food all around as well as our starfish design for perfect results from your first bite to your last.

You can now enjoy perfectly cooked fried food—crispy on the outside and tender on the inside—Fry, grill, roast, and bake to prepare a variety of tasty dishes in a healthy, fast, and easy way. For more inspiration, recipes, and information about the Airfryer, visit https://www.usa.philips.com/c-e/ho /philips-chef/recipe-overview-page.html or download the free app Philips Kitchen+* for IOS® or Android™. The app Philips Kitchen+ may not be available in your country. In this case please access your local Philips website for inspiration. General description (Fig. 1)

Control panel

Philips-HD928X-Airfryer-FIG-1

  • Temperature up button
  • Temperature down button
  • Menu button
  • Preset menus
  • On/Off button
  • Time down button
  • Time up button
  • Time indicator
  • Screen
  • Temperature indicator
    1. Wi-Fi indicator
    2. MAX indication
    3. Basket
    4. Basket release button
    5. Pan
    6. Power cord
    7. Air outlets
    8. Air inlet

WiFi Indicator Status

The Wi-Fi indicator

is off

| •  Either your Airfryer is not connected to your home WiFi (no initial WiFi set-up done so far), or the connection to your home WiFi is lost due to e.g. home router has changed or the distance between the Airfryer and router is too far
The Wi-Fi indicator is on| •  Configuration with the Kitchen+ App is complete and the Airfryer

is connected to the Home WiFi

WiFi Indicator Status

The Wi-Fi indicator      is blinking| •  Either the Airfryer is in the “set- up“ mode during the WiFi set- up process. The screen shows three dashes and the buttons on the Airfryer are inactive; or if it was already connected, the

blinking LED is an indication that the Airfryer is in the process of connecting to the home WiFi.

The Wi-Fi indicator is blinking with long break in between| •  The WiFi functionality of the Airfryer has defect. You can either use the Airfryer without the connectivity features, or you can call the Philips service hot line or contact the Consumer Care Center in your country.

Before first use

  1. Remove all packing material.
  2. Remove any stickers or labels (if available) from the appliance.
  3. Thoroughly clean the appliance before first use, as indicated in the cleaning chapter.

The Kitchen+ App
Your Philips Airfryer is WiFi enabled and allows you to connect with the NutriApp to gain the full Airfryer experience. Within the App, you can select your favorite recipes, send it to the Airfryer, and start it from your smart device. You can start, monitor, and adjust the cooking process on your smart device from wherever you are, even if you are not at home.

Connecting your Airfryer to the App

  1. Put the plug of the Airfryer in the wall outlet.
  2. Make sure that your smart device is within reach of your home WiFi network before you start the easy WiFi set-up process.
  3. Download the Philips Kitchen+ App on your smart device from the App Store or https://www.usa.philips.com/c-e/ho/philips-kitchen-app.html, follow the registration process, and select the connected Airfryer in your profile under “My Appliances”.
  4. Follow the instructions in the App to connect your Airfryer to your Wi-Fi and to pair your Airfryer.
  5. When the WiFi LED on the user interface of the Airfryer is solid, the Airfryer is connected.

Note

  • Make sure to connect your Airfryer to a 2.4 GHz 802.11 b/g/n home WiFi network.
  • The easy WiFi set-up is needed to connect the Airfryer to your home WiFi.
  • The pairing process is to connect the Kitchen+ App with your smart Airfryer.
  • The WiFi setup process can be canceled via the App or by unplugging the Airfryer.
  • You can pair only one smart device at the same time to your Airfryer. If a second user starts the pairing process, the first user is kicked out and has to pair again the next time when cooking with the Airfryer.
  • To start the pairing process, long press the temperature down button and follow the instructions in the App, or start it from the settings in the Kitchen+ App.

Voice control

  1. Download the Kitchen+ App.
  2. Connect the Kitchen+ App with your Airfryer.
  3. Give consent to “remote cooking”.
  4. Connect the Kitchen+ App with your voice assistant App. This connection can be done directly while onboarding or later in the settings of the Kitchen+ App.
  5. In case you do not see the option to activate voice control in Kitchen+, activate the Kitchen+ skill through your voice assistant App.

Note

  • If you do not have a voice control App, download it first to send commands to the Airfryer.
  • Detailed voice commands are available in the App for voice control.

Preparing for use
Place the appliance on a stable, horizontal, level, and heat-resistant surface.

Note

  • Do not put anything on top or the sides of the appliance. This could disrupt the airflow and affect the frying result.
  • Do not place the operating appliance near or underneath objects that could be damaged by steam, such as walls and cupboards.

Using the appliance

Food table
The table below helps you select the basic settings for the types of food you want to prepare.

Ingredients Min.– max. amount Time (min) Temperature Note
Thin frozen fries (7×7 mm/0.3×0.3 in) 200-800g /

7-28 oz

| 16-31| 180°C/350°F| •  Shake, turn or stir 2-3 times in between
Homemade fries (10×10 mm/0.4×0.4 in thick)| 200-800g /

7-28 oz

| 20-38| 180°C/350°F| •  Shake, turn or stir 2-3 times in between
Ingredients| Min.– max. amount| Time (min)| Temperature| Note
---|---|---|---|---
Frozen chicken nuggets| 200-600g/

7-21 oz

| 12-25| 200°C/400°F| •  Shake, turn or stir halfway
Frozen spring rolls| 200-600g/

7-21 oz

| 12-25| 200°C/400°F| •  Shake, turn or stir halfway
Hamburger (around 150 g/5 oz)| 1-5 patties| 17-23| 200°C/400°F|
Meat loaf| 1200g / 42 oz| 75-85| 150°C/300°F| •  Use the baking accessory
Meat chops without bone (around 150 g/5 oz)| 1-4 chops| 15-25| 200°C/400°F| • Shake, turn or stir halfway
Thin sausages (around 50 g/1.8 oz)| 2-10 pieces| 11-17| 200°C/400°F| •  Shake, turn or stir halfway
Chicken drumsticks

(around 125 g/4.5 oz)

| 2-8 pieces| 21-28| 180°C/350°F| •  Shake, turn or stir halfway
Chicken breast (around 160 g/6 oz)| 1-5 pieces| 25-33| 180°C/350°F|
Whole chicken| 1200g /42 oz| 70-80| 180°C/350°F|
Whole fish (around 300-400 g/11-14 oz)| 1-2 fish| 20-25| 200°C/400°F|
Fish filet

(around 200 g/7 oz)

| 1-5 (1 layer)| 28-34| 160°C/325°F|
Mixed vegetables (roughly chopped)| 200-800g/7-

28 oz

| 15-25| 180°C/350°F| •  Set the cooking time according to your own taste

•  Shake, turn or stir halfway

Muffins (around 50 g/

1.8 oz)

| 1-9| 18-20| 160°C/325°F| •  Use the Muffin cups
Cake| 800g/28 oz| 50-55| 160°C/325°F| •  Use a cake pan
Pre-baked bread/rolls (around 60 g/ 2 oz)| 1-6 pieces| 7-9| 200°C/400°F|
Homemade bread| 800g/28 oz| 55-65| 150°C/300°F| •  Use the baking accessory

•  The shape should be as flat as possible to avoid that the bread touches the heating element when rising.

Note
Keep in mind that these settings are suggestions. As ingredients differ in origin, size, shape as well as brand, we cannot guarantee the best setting for your ingredients. When preparing a larger amount of food (e.g. fries, prawns, drumsticks, frozen snacks), shake, turn, or stir the ingredients in the basket 2 to 3 times to achieve a consistent result.

Air frying
This is an Airfryer that works on hot air. Do not fill the pan with oil, frying fat, or any other liquid. (Fig. 2)

Philips-HD928X-Airfryer-FIG-2

  • Do not touch hot surfaces. Use handles or knobs. Handle the hot pan with oven-safe gloves.
  • This appliance is for household use only.
  • This appliance may produce some smoke when you use it for the first time. This is normal.
  • Preheating the appliance is not necessary.
  • Put the plug in the wall outlet. (Fig. 3)
  • Remove the pan with the basket from the appliance by pulling the handle. (Fig. 4)
  • Put the ingredients in the basket. (Fig. 5)

Note

  • The Airfryer can prepare a large range of ingredients. Consult the ‘Food table’ for the right quantities and approximate cooking times.
  • Do not exceed the amount indicated in the ‘Food table’ section or overfill the basket beyond the ‘MAX’ indication as this could affect the quality of the end result.
  • If you want to prepare different ingredients at the same time, make sure you check the suggested cooking time required for the different ingredients before you start to cook them simultaneously.
  • Put the pan with the basket back into the Airfryer. (Fig. 6).

Caution

  • Never use the pan without the basket in it.
  • Do not touch the pan or the basket during and for some time after use, as they get very hot.
  • Press the power On/Off button to switch on the appliance. (Fig. 7).
  • Press the temperature up or down button to choose the needed temperature. (Fig. 8)
  • Press the time-up button to choose the needed time. (Fig. 9)
  • Press the On/Off button to start the cooking process. (Fig. 10)

Note

  • During cooking the temperature and time are shown alternately.
  • The last cooking minute counts down in seconds.
  • Refer to the food table with basic cooking settings for different types of food.

Tip

  • During cooking, if you want to change the cooking time or temperature, press the corresponding up or down button at any time to do so.
  • To pause the cooking process, press the On/Off button. To resume the cooking process, press the On/Off button again to continue the cooking process.
  • The device is automatically in pause mode when you pull out the pan and the basket. The cooking process continues when the pan and the basket are put in the appliance again.
  • To change the temperature unit from Celsius to Fahrenheit or the other way around on your Airfryer, press the temperature up and down button at the same time for about 10 seconds.

Note

  • If you do not set the required cooking time within 30 minutes, the appliance automatically shuts off for safety reasons.
  • Some ingredients require shaking or turning halfway through the cooking time (see ‘Food table’). To shake the ingredients, pull out the pan with the basket, place it on a heat-resistant worktop, slide the lid, and press the basket release button to remove the basket and shake the basket over the sink (Fig. 11). Then put the basket into the pan, and slide them back into the appliance.
  • If you set the timer to half of the cooking time and you hear the timer bell it is time to shake or turn the ingredients. Be sure to reset the timer to the remaining cooking time.
  • When you hear the timer bell, the cooking time has elapsed. (Fig. 12)

Note
You can stop the cooking process manually. To do this, press the On/Off button. Pull out the pan and check if the ingredients are ready. (Fig. 13)

Caution
The Airfryer pan is hot after the cooking process. Always place it on a heat- resistant worktop (eg. trivet, etc.) when you remove the pan from the device.

Note
If the ingredients are not ready yet, simply slide the pan back into the Airfryer by the handle and add a few extra minutes. To remove small ingredients (e.g. fries), lift the basket out of the pan by sliding the button cap first, and then pressing the basket release button. (Fig. 14)

Caution
After the cooking process, the pan, the basket, the interior housing, and the ingredients are hot. Depending on the type of ingredients in the Airfryer, steam may escape from the pan. Empty the basket contents into a bowl or onto a plate. Always remove the basket from the pan to empty the contents as hot oil may be in the bottom of the pan. (Fig. 15)

Note

  • To remove large or fragile ingredients, use a pair of tongs to lift out the ingredients.
  • Excess oil or rendered fat from the ingredients is collected on the bottom of the pan. Depending on the type of ingredients cooking, you may want to carefully pour off any excess oil or rendered fat from the pan after each batch or before shaking or replacing the basket in the pan.
  • Place the basket on a heat-resistant surface. Wear oven-safe gloves to pour off excess oil or rendered fat. Return the basket to the pan. When a batch of ingredients is ready, the Airfryer is instantly ready for preparing another batch.

Note
Repeat steps 3 to 12 if you want to prepare another batch.

Choosing the keep warm mode

  1. Press the On/Off button to turn on the Airfryer. (Fig. 7)
  2. Press the menu button as often as the keep warm icon is blinking. (Fig. 16)
  3. Press the On/Off button to start the keep warm mode. (Fig. 17)

Note

  • The keep-warm timer is set to 30 minutes. To change the keep warm time (1 – 30 minutes), press the time down button. The time will be confirmed automatically.
  • The temperature cannot be changed in keeping warm mode.
  • To pause the keep warm mode, press the On/Off button. To resume the keep warm mode, press the On/Off button again.
  • To exit the keep warm mode, long press the On/Off button.

Tip
If food like French fries loses too much crispness during the keep warm mode, either shorten the keep warm time by switching off the appliance earlier or crisp them up for 2-3 minutes at the temperature of 180°C/350°F.

Note

  • During the keep warm mode, the fan and heater inside of the appliance turn on from time to time.
  • The keep-warm mode is designed to keep your food warm immediately after it is cooked in the Airfryer. It is not meant for reheating.

Cooking with a preset

Philips-HD928X-Airfryer-FIG-5

  1. Follow steps 1 to 5 in the chapter “Airfrying”.
  2. Press the Menu button. The frozen snacks icon is blinking. Press the Menu button as often as your needed preset is blinking. (Fig. 18)
  3. Start the cooking process by pressing the On/Off button. (Fig. 19)

Changing to another preset

  1. During the cooking process press the power On/Off button to stop the cooking process. The device is then in standby mode. (Fig. 20)
  2. Press the On/Off button again to turn on the device. (Fig. 7)
  3. Press the menu button as often as your needed preset is blinking. (Fig. 21)
  4. Press the On/Off button to start the cooking process. (Fig. 22)

Making home-made fries
To make great home-made fries in the Airfryer:

  • Choose a potato variety suitable for making fries, e.g. fresh, (slightly) floury potatoes.
  • It is best to air fry the fries in portions of up to 800 g/28 oz for an even result. Larger fries tend to be less crispy than smaller fries.
  • Peel the potatoes and cut into sticks (1 x 1 cm/0.4 x 0.4 in thick).
  • Soak the potato sticks in a bowl of water for at least 30 minutes.
  • Empty the bowl and dry the potato sticks with a dish towel or paper towel.
  • Pour one tablespoon of cooking oil into the bowl, put the sticks in the bowl, and mix until the sticks are coated with oil.
  • Remove the sticks from the bowl with your fingers or a slotted kitchen utensil so excess oil remains in the bowl.

Note

  • Do not tilt the bowl to pour all the sticks in the basket at once to prevent excess oil from going into the pan.
  • Put the sticks in the basket.
  • Fry the potato sticks and shake the basket 2-3 times during cooking.

Cleaning

Philips-HD928X-Airfryer-FIG-6

Warning

  • Let the basket, the pan, and the inside of the appliance cool down completely before you start cleaning.
  • The pan, the basket, and the inside of the appliance have a non-stick coating. Do not use metal kitchen utensils or abrasive cleaning materials as this may damage the non-stick coating.
  • Clean the appliance after every use. Remove oil and fat from the bottom of the pan after every use to prevent smoke.
  • Press the power On/Off button to switch off the appliance, remove the plug from the wall outlet, and let the appliance cool down.

Tip

  • Remove the pan and the basket to let the Airfryer cool down more quickly.
  • Dispose of rendered fat or oil from the bottom of the pan.
  • Clean the pan and the basket in a dishwasher. You can also clean them with hot water, dishwashing liquid, and a non-abrasive sponge (see ‘Cleaning table’).

Tip

  • If food residues are stuck to the pan or the basket, you can soak them in hot water and dishwashing liquid for 10–15 minutes.
  • Soaking loosens the food residues and makes it easier to remove. Make sure you use a dishwashing liquid that can dissolve oil and grease.
  • If there are grease stains on the pan or the basket and you have not been able to remove them with hot water and dishwashing liquid, use a liquid degreaser.
  • If necessary, food residues stuck to the heating element can be removed with a soft to medium bristle brush.
  • Do not use a steel wire brush or a hard bristle brush, as this might damage the coating on the heating element.
  • Wipe the outside of the appliance with a moist cloth. (Fig. 23)
  • Clean the heating element with a cleaning brush to remove any food residues. (Fig. 24)
  • Clean the inside of the appliance with a non-abrasive sponge. (Fig. 25)
  • This appliance has no other user-serviceable parts. For assistance in the U.S. or Canada only, call 1-866-309-8817. Cleaning table

Storage

  • Unplug the appliance and let it cool down.
  • Make sure all parts are clean and dry before storing.

Note

  • Always hold the Airfryer horizontally when you carry it.
  • Make sure that you also hold the pan on the front part of the appliance as the pan with the basket can slide out of the appliance if accidentally tilted downwards.
  • This can lead to damage to these parts.
  • Always make sure that the removable parts of the Airfryer are fixed before you carry and/or store it.

Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/support or (in the US or Canada only) call 1-866-309-8817 for assistance.

Problem Possible cause Solution
The outside of the appliance becomes hot during use. The heat inside radiates
to the outside walls. This is normal. All handles and knobs that you need to

touch during use stay cool enough to touch.
| | The pan, the basket, and the inside of the appliance always become hot when the appliance is switched on to ensure the food is properly cooked. These parts are always too hot to touch.
| | If you leave the appliance switched on for a longer time, some areas get too hot to touch. These areas are marked on the appliance with the following icon:

As long as you are aware of the hot areas and avoid touching them, the appliance is completely safe to use.

My home-made fries do not turn out as I expected.

|

You did not use the right potato type.

| To get the best results, use fresh floury potatoes. If you need to store the potatoes, do not store them in a cold environment like in a fridge. Choose potatoes whose package states that they are suitable for frying.
| The amount of ingredients in the basket is too big.| Follow the instructions on page 18 in this user manual to prepare home-made fries.
| Certain types of ingredients need to be shaken halfway through the cooking time.| Follow the instructions on page 18 in this user manual to prepare home- made fries.
The Airfryer does not switch on.| The appliance is not plugged in.| Check if the plug is inserted in the wall outlet properly.
| Several appliances are connected to one outlet.| The Airfryer has a high wattage. Try a different outlet and check the fuses.
Problem| Possible cause| Solution
---|---|---

I see some peeling off spots inside my Airfryer.

| Some small spots can appear inside the pan of the Airfryer due to the incidental touching or scratching of the coating (e.g. during cleaning with harsh cleaning tools and/ or while inserting the basket).| You can prevent damage by lowering the basket into the pan properly. If you insert the basket at an angle, its side may knock against the wall of the pan, causing small pieces of coating to chip off. If this occurs, please be informed that this is not harmful as all materials used are food-safe.
White smoke comes out of the appliance.| You are cooking fatty ingredients.| Carefully pour off any excess oil or fat from the pan and then continue cooking.
| The pan still contains greasy residues from previous use.| White smoke is caused by greasy residues heating up in the pan. Always clean the pan and the basket thoroughly after every use.
| Breading or coating did not adhere properly to the food.| Tiny pieces of airborne breading can cause white smoke. Firmly press breading or coating to food to ensure it sticks.
| Marinade, liquid or meat juices are splattering

in the rendered fat or

grease.

| Pat food dry before placing it in the basket.
The WiFi LED on my Airfryer is not shining anymore.| •  The Airfryer is not connected to your home WiFi anymore.

•  You have changed your

home WiFi network.

| Start the WiFi set up process by long pressing the menu button and follow the instructions in the App.
The App shows that the pairing process is not successful.| Another user has paired the Airfryer with a different smart device and is currently cooking.| Wait until the other user has finished

the current cooking process and re-pair your smart device with the Airfryer.

My display shows blinking “—“.| Your Airfryer is updating

the firmware.

| Wait for about one minute before the firmware update process is finished. You cannot use the Airfryer during the firmware update.
The screen on the Airfryer shows “E1”.| The device is broken/ defect.| Call the Philips service hot line or contact the Consumer Care Center in your country.
Problem| Possible cause| Solution
---|---|---
| ****

Your Airfryer might be stored in a place where it is too cold.

| If your device was stored at a low ambient temperature, let it warm up to room temperature for at least 15 minutes before you plug it in again. If your display still shows “E1”, call the Philips service hot line or contact the Consumer Care Center in your country.

Warranty

If you need information or support, or if you have a problem, please visit www.philips.com/support in the US or Canada and call 1-866-309-8817 for assistance.

One-year limited warranty
Philips warrants that this product shall be free from defects in material, workmanship, and assembly, under normal use, by the specifications and warnings, for one year from the date of purchase. This warranty extends only to the original purchaser of the product and is not transferable. To exercise your rights under this warranty, you must provide proof of purchase in the form of an original sales receipt that shows the product name and the date of purchase.

For customer support or to obtain warranty service, please visit our website www.philips.com/support. THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES. Philips’ liability is limited to repair or, at its sole option, replacement of the product. Incidental, special, and consequential damages are disclaimed where permitted by law. This warranty gives you specific legal rights. You may also have other rights that vary from state to state, province to province, or country to country.

Importer
Philips Domestic Appliances North America Corporation
1600 Summer Street,
Stamford, CT 06905,
United States of America

Canada only
Imported by / importé par
Philips Domestic Appliances Canada, Inc.
40 University Avenue, Suite 904,

Toronto, Ontario M5J 1T1 Canada
For support, please visit www.philips.com/support
PHILIPS and Philips Shield are registered trademarks of Koninklijke Philips N.V.
2022 Philips Domestic Appliances North America Corporation. All Rights Reserved.

LISTED
This symbol on the product’s nameplate means it is listed by Underwriters Laboratories, Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries. Android is a trademark of Google Inc.

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