SUNSMAI S11 Cordless Wet Dry Vacuum Cleaner Instructions

Cordless Wet Dry Vacuum Cleaner
S11 SUNSMAI
S11
User Manual

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Safety Instructions

• This product is for home use. Please do not use it outdoors.
• Do not disassembles, repair, or refit cleaner without authorization.
• Do not modifies or attempt to repair cleaner except as indicated in the manual for use and care.
• Do not uses the product of an environment with a risk of fire or explosion.
• Do not uses cleaner to pick up flammable materials, such as gasoline, lighter fluid .
• Do not uses cleaner to pick up toxic material.
• Do not uses cleaner to pick up foam liquids.
• Do not uses cleaner to pick up the paint, pigments, and corrosive liquids.
• Do not uses cleaner to pick up the hard or sharp objects, such as nails, screws, glass.
• Do not uses cleaner to pick up the things that are burning or smoking, such as hot ashes, cigarettes.
• Do not put any object of openings, keep openings free of dust, hair, and any thing that may reduce airflow.
• Do not washes or soak the main body and electronic accessories in water.
• Do not allows metal and conductive materials to contact the battery.
• Do not allows to be used as a toy.Close attention is necessary when used by or near children.
• Do not touch the charging plug and docking station with wet hands.
• Always should be protected from long-term exposure to sunlight.
• Do not place cleaner near cigarette butts, lighters, or other open fires.
• Keep hair fingers, and other parts often body away from openings and moving parts of the appliance
• Only the original power adapter can be used.
• When the metal part of the power plug is dusty,please wipe it with a dry cloth.
• The power adapter is applied to a 100-240V AC voltage. Please plug into the socket properly and keep away from the children.
• The operating temperature of the product ranges from 0°C-40°C; please do not to use it in a high-temperature environment.
• Plastic film can be dangerous, please keep away from babies and children.
• Please unplug the charger from the electrical socket when not in use or before cleaning
• Please keep cleaner away from the metal objects, such as coins, paper clips when the battery packs is not in use.
• Do not uses a battery pack that is damaged.
• Do not blocks the air inlet or air outlet in case ofoverheating.
• Do not shakes cleaner hard in case the dirty water goes into the vacuum motor.
• Battery packs and charging station output terminals are not to be short-circuited.
• Please removes the battery from cleaner I before the cleaner is scrapped.
• Please empties it in time when the dirty water box is full.
• Please ensures the cleaner is upright when moving cleaner in case the dirty water goes into the vacuum motor.

What’s in the Package?

| |
---|---|---
Handle| Main Body| Li-ion Battery Pack
| |
Roller Brush| Hard Roller Brush| HEPA Filter
| |
HEPA Hard Brush| Cleaning Tool| Drying Tray
| |
Charging Station| Adapter| User Manual

Accessories may be slightly different the pictures are for reference, please subject to the received products or confirm with the seller.

Product View

Digital Display

The indicator will light up white when the cleaner is in Eco Mode.
The indicator will light up white when the cleaner is in Max Mode.
It shows the Working Time for“Switch to ”to“now”.
The indicator will flash RED slowly when Clean Water Tank is short of water, please fill up with clean water.
The indicator will flash RED slowly when Dirty Water Tank is full please empty the Dirty Water Tank in time.
Press the Self-Cleaning Button, the indicator will flash white slowlyand cleaner will enter the self-cleaning mode.
Battery Indicator, the indicator will flash white slowly when charging,it will stop flashing after fully charged.
The indicators and the display may be slightly different to the final product, please subject to the actual product.

Operations

5.1 Assemble

1. Take out the Handle, Main Body,Li-ion Battery Pack,Clean Water Tank,Dirty Water Tank Set, Roller Brush, Charging Station, Drying Tray,Cleaning Tool from the package.
2. Insert the handle into main body of cleaner until you hear a click.
3. Turn over the clean water tank, insert it into the main body along with the clean water tank slot until you hear a click.
4. Press the release button of Li-ion battery packs, then put the battery pack of the battery slot, and push it up slightly until you hear a click.
5. Align the bottom of dirty water tank with the inlet, then push it inwards until you hear a click.
6. Insert the roller brushed with the base of the brush, rotate the roller brush so that the brush can align with the brush. meanwhile, make sure that the lock can align with the lock hole, then lock the roller brush.

5.2 Filling up the Clean Water Tank

1. The cleaning water tank is located on the back of the main body.Grasp the top of the water tank with your fingers and pull it upwards to remove it.
2. Unscrew the water cap counterclockwise as below and add some water,then screw it and insert the clean water tank into the cleaner.

• Do not tighten the cover too tightly or too loosely, otherwise the cover may be damaged or the water tank may leak.
• The user can also add some non-corrosive or flammable liquid cleaning solutions to clean the floor, do not add dirty water to the cleaning water tank.
• It is normal if there is water in the water tank at the first use,tests and inspections are proceeded before products leaving the factory.

5.3 Charging the Cleaner

1. Insert the drying tray into the charging station as follows.
2. Place the charging station near the wall,plug the DC power socket of the adapter into the DC powers socket of the charging station, and then plug the adapter into the power socket.
3. Charging:
   A). Put the cleaner on the charging station and insert the adapter,then start charging. B). Remove the Li-ion battery pack for the main body and charge it directly
   NOTE: Please charge the cleaner for 12 hours to the first time.
   Please ensure the 5 hours fully charged to max running time.

5.4 Cleaning Floor with the Cleaner

1. Check the Handle, the clean water tank,the dirty water tank,the Li-ion battery pack, the roller brush, make sure all often are installed correctly and tightly.

2. Press the switch button on the handle to turn on the cleaner. Press the Eco/Max Mode Buttons to switch the suction power. **** Important tips:**
   ● Please choose the hard roller brush for areas with a short rug.
   ● Please DO NOT use cleaner in the LONG rug areas.
   ● Please DO NOT use cleaner in the delicate rugs, silk or similar floors.
   ● Please DO NOT SPRAY on the rugs.

3. There will be Voice Assistance providing operation support.This function can be switched off by pressing the voice switch button.

4. Hold the spray button for 8 seconds to prime the cleaning water/solutions before each use. Spray the water according to your personal use for the cleaning.

5. Hold the handle and pull the cleaner forwards and backward to clean your floors.

6. The angle range of handle tilts must be within 60.5 degrees(up and down) ,please do not to shake it in use.

7. Please clean the dirty water tank after each use of cleaning.
   *** Important tips:**
   ● Please DO NOT run over the edges of the rugs.
   ● The dirty Water Tank must be cleaned as soon as the cleaning work finished, or it will be stinky.
   ● DO NOT turn the main body over before cleaning the dirty water tank, or the dirty water will flow into the vacuum motor and damage cleaner.
   ● Please clean and dry the HEPA and Filter after each use

5.5 Self- Cleaning

The cleaner can clean the roller brush and pipeline automatically on Self- Cleaning Base:

1. Please make sure there is enough clean water in the clean water tank, empty dirty water tank before self-cleaning.
2. Place cleaner on the charging station, plug in the power supply well.
3. Press the Self-Cleaning button,the indicator will be white and flash slowly,and the cleaner will spray the clean water, clean the roller brush and pipeline automatically, meanwhile, it will vacuum the dirty water into the dirty water tank.
4. Please unplug the power supply and clean the dirty water tank once the self-cleaning mode finished to avoiding getting stinky.

NOTE: The Self-Cleaning can only be applied when charging to the charging station

Care and Maintenance

Please unplug the power supply, turn off the switch,and remove the battery pack of before care and maintenance.

1. For daily care and maintenance, use a soft dry mop to wipe the main body, the charging station; use a soft moist cloth to wipe the brush base, scraper, infrared sensor.
2. Roller Brush Cleaning
   Release the lock button of the roller brush.rotate the brush counterclockwise, then pull the brush out, clean the brush and brush guard with a cleaning tool.

6.1 Dirty Water Cleaning

1. Press the release button of dirty water tank, and take the dirty water tank out. Take out the HEPA and the cap.
2. Pour the debris into the dustbin, pour the dirty water into washbasin. Clean the dirty water tank, the cap, and the HEPA with clean water.
3. Charging Station & Drying Tray Cleaning
   1).Unplug the power supply and take the main body out before cleaning.
   2).Pour out the dirty water of Charging Station, use a soft dry mop to wipe the charging station and Drying Tray

6.2 Storage

1. Please dry the main body,clean water tank,dirty water tank brush base HEPA Charging Station, drying tray then store them.
2. The roller brush can be stored in the drying tray

*** Notice:**

• The Dirty Water Tank must be cleaned and dried after every single cleaning to avoid mildew or smell.
• The machine must be stored in a dry and ventilated place without heat sources.
• Please keep the machine away from the direct sunlight.
• The battery pack should be fully charged every 3 months at least to avoid battery damage.

Cleaning/ Replacement Frequency Recommended

Note: Above frequency is only for your reference.The final cleaning/replacement frequency should depend on the usage.

Specifications

Model Number| S11
Size of Main Unit| 2925115 cm /11.49.845.3 in
Net Weight| 4.3 kg /9.4 lb
Input| 30V- 0.8 A
Power Consumption| 150 W
Battery Type| Li-ion Battery
Battery Capacity| 4000mAh
Battery Voltage| 25.55V
Clean Water Tank Capacity| 680 ml
Dirty Water Tank Capacity| 450 ml
Working Time| Eco Mode: About 40 mins
Max Mode: About 35 mins
Charging Time| About 5 hours
Working Mode| Eco Mode/Max Mode
※ The data comes from the lab of Sunsmai. It may be slightly different from the users data due to different usage or working environment, please subject to the actual products.
For continuous product improvement, we reserve the right to any technical and design change in prior notice.

Trouble Shooting

power supplies supply.
Please replace cleaner on the charging station.
The handle control doesn’t work.| The battery capacity is low.
The handled don’t connect well.| Please check the battery capacity and fully charge it.
Please re-install the handle.
Cleaner doesn’t work.| The dirty water tank is full.
The dirty water tank is not installed. The roller brush is not installed.| Please empty the dirty water tank.
Please check and install the dirty water tank. Please check and install the roller brush.
The indicator display of dean water tank is incorrect.| Uncalibrated| Take off the Clean Water tank, then start  to clean and spray, turn cleaner off until draining the pipe.
Then press the “Switch Bolton” and *Eco/Max Button” for seconds until the digital display flash two times, then check again.
The vacuum is getting weaker.| The HEPA is blocked. The HEPA is wet.
The Scraper is not installed well.| Please check and clean the HEPA. Please dry the HEPA first.
Please check and re-install the scraper.
The clean water tank is leaking.| The clean water volume is higher than snuffle valve.
The clean water tank is not installed well. The cap is not screwed well.| Pour out water until the volume is lower thar snuffle valve.
Please re-install the water tank. Please screw the cap well.
No water comes out when spraying.| The clean water tank is empty.
The clean water tank is not installed well.| Please fill up the Clean Water Tank. Please re install the water tank.
No voice assistance.| The voice function is switch off The version exclude voice.| Turn on the voice switch.
Please check and confirm with local seller.
Cleaner doesn’t work in self-cleaning mode.| Cleaner isn’t connected with power supply.
The dirty water tank is full. Lack of water.| Please check and connect with the power supply well.
Please empty the dirty water tank. Please fill up the clean water tank.
There are water drops at air outlet.| The HEPA isn’t installed. Cleaner was tilted hard.
Cleaner vacuums the foam liquid.| Please check and install the HEPA. Use the machine correctly.
Empty the dirty water tank in time.
Cleaner moves hard.| The roller brushed isn’t installed well.| Please check and re-install the Roller Brush as guide.
Error Code| Causes| Solutions
---|---|---
FF:01| Charging overvoltage| Replace the adaptor
FF:02| Charging overcurrent| Replace the adaptor
FF:03| NTC open/short circuit| Replace the battery pack
FF:04| Internal disconnection of the battery pack| Replace the battery pack
FF:05| Rechargeable battery voltage is too low| Replace the battery pack
FF:06| Rechargeable battery voltage difference is too large| Replace the battery pack
FF:07| High discharging temperature| The battery pack temperature is high, please assure battery pack temperature returns to normal before reuse
FF:08| High charging temperature| The battery pack temperature is high, please assure battery pack temperature returns to normal before charging
FF:09| Low charging temperature| The battery pack temperature is low, please assure battery pack temperature returns to normal before charging
FF:10| Roller brush overcurrent| Check if there is any dirt (like pet hair) at the roller brush to be cleaned, then make it clean
FF:11| No dirty water tank installed| Install dirty water tank

Name and Content of Hazardous Substances

The lifetime of the components for environmental protection concerns is 10 years The time is valid under the use conditions often manual.
O: It indicates that the content of the hazardous substances in all homogeneous materials of the components complies with the council RoHS 2Directive(EU)2015/863and(EU)2017/2102 amending Annex II to Directive 2011/65/EU
X: It indicates that the content of the hazardous substances in all homogeneous materials of the components is the exempt item according to the council RoHS 2Directive(EU)2015/863and(EU)2017/2102 amending Annex II to Directive 2011/65/EU due to the existing level of technology

Recycling

| The symbol for the product or its packaging indicates that this product may not be treated as household waste.Instead it should be taken to the appropriate collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly. you will help prevent potential negative consequences for the environment and human health,which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product please contact your local council, your household wastes disposal service or the shop where you purchased the product.
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| The product meets all the requirements of the EU directives applicable to the specific product.
We reserve the right to changes in text, design, and technical specifications which are subject to change without prior notice.

Warranty and Contact Us

We offer 1 year warranty for any quality-related issues,please don’t hesitate to contact us via sunsmai0208@outlook.com, we will handle all your problem within 24 hours. Your feedback is vital to us! And we will always try to do better.(Write your Order number on the subject of the email, so that we can find your order and better assist your issue).

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