FORTEC ECO-Line Series Monitors User Manual

FORTEC ECO-Line Series Monitors

Product Information

Specifications

• Product Name: ECO-Line Monitors
• Screen Sizes: 109.2 cm (43 inches) and 139.7 cm (55 inches)
• Connectivity: 1x RS232, 1x USB3.0, 1x USB2.0, 1x RJ45, 1x Audio out, 1x SPDIF, 2x HDMI, 1x HDMI out, 1x USB-C
• Power Cable and HDMI Cable included

Product Usage Instructions

General Safety Regulations

• Safety Information: Repairs should only be conducted by authorized technical personnel to prevent property damage or danger to the user. Unauthorized repairs may void warranty claims.
• Electrical Connection: Always disconnect the monitor from the socket before performing any work. Avoid touching or connecting data/power cables during thunderstorms.
• System Start-up: Allow the monitor to adjust to room temperature before starting. Avoid direct heat sources and in case of condensation, wait at least 12 hours before powering on.
• Qualified Personnel: Only qualified individuals should perform the initial installation and system setup according to safety standards.

Safety Guidelines for LCD Monitors

• If not in use for a long period, unplug the power cable.
• Avoid unplugging the device while powered on except for emergencies.
• Ensure easy accessibility to sockets for unplugging.
• Avoid pinching or kinking the power cable.
• Avoid placing heavy objects on the power cable.
• Use undamaged sockets and plug into earthed sockets only.

FAQ

• Q: Can I use the monitor outdoors?
  A: The monitor is certified for indoor use only. Avoid exposing it to extreme ambient conditions.

• Q: What should I do if there is condensation during transport?
  A: If condensation occurs during transport, wait until the monitor reaches room temperature before powering it on.

Copyright

• The contents of this manual are subject to change without notice.
• © 2023 FORTEC Integrated. All rights reserved.
• Reproduction of this manual in parts or entirely without the previous authorization of FORTEC Integrated is prohibited.
• FORTEC Integrated is not liable for errors and collateral or subsequent damage that result from supply, deployment or any other utilisation of this document.
• All product names mentioned in this document are trademarks or registered trademarks of their due owners.

General specification

Scope of Document

• This user manual is valid for ECO-Line monitors by the screen size of 109.2 cm (43“) and 139.7 cm (55“).
• Important note: This user manual is complemented by other additional documents. Please note the information on this.
• This document and all other referenced documents can be found at the website: www.distec.de/en.

ECO-Line variants:
Monitors 43“/ 55“/ 86“ with integrated controller, 1x RS232, 1x USB3.0, 1x USB2.0, 1x RJ45, 1x Audio out, 1x SPDIF, 2x HDMI, 1x HDMI out, 1x USB-C.

Scope of delivery

When unpacking the monitor, please check if the following accessories are included in the shipment:

• Note: Pictures can differ from actually supplied products.

General Safety Regulations

• Safety information

  • Please read this safety information carefully for your safety and the prevention of property damage.
  • In case of a malfunction, immediately disconnect the power plug and contact your dealer or the next Distec GmbH service centre. A malfunction is also considered if the housing, a control element or cable is damaged or if liquids or other objects penetrate the monitor.
  • Please read the safety information carefully before installing the device. If you have any doubts about whether the device may be used in a particular environment, please contact our service partner.

• Repairs
  Repairs may only be carried out by authorized technical personnel. Unauthorized access or improper re-pairs might cause serious property damage or cause danger to the user. In addition to that, any legitimate warranty claim expires.

• Electrical connection
  Disconnect the monitor from the socket before executing any work. Do not touch or connect data cables or power cables during thunderstorms.

• System start-up
  Before the system starts let the monitor adjust to the room temperature. Do not expose the device to direct heat sources. In case of condensation, please wait a minimum of 12 hours before switching on the monitor. The monitor shall only be installed and used according to this documentation datasheet. Only qualified personnel may perform the initial installation and system setup.

• Qualified personnel
  Qualified personnel, in terms of the safety information of this documentation, are persons who are qualified to activate, ground and label devices, systems and circuits according to the safety standards.

• Operation
  For proper and safe utilization of the product, adequate transportation, storage, installation, assembly, careful handling and maintenance are essential. The device is only certified for in-door operation. Extreme ambient conditions shall be avoided and the monitor shall be protected from dust, humidity and heat. Do not expose the monitor to direct sunlight.

• Transport
  Unpack the monitor at the place of installation. Use only original packaging for transportation. Please observe these rules for any later transport.

• Condensation
  Avoid condensation during transport at low temperatures or extreme fluctuations of temperature.

Safety guidelines for the handling of LCD monitors

• If the device is not used for a long period, unplug the power cable.
• Do not unplug the power cable while the device is powered on, except for emergencies.
• To unplug the device without problems, sockets have to be easily accessible.
• Ensure that the power cable does not get pinched or kinked.
• Do not place heavy objects on the power cable.
• Do not use damaged or loose sockets to plug in the device.
• Plug the device in earthed sockets only.
• Operate the device with the power cables included in the delivery packet only.
• Use undamaged power cables only.
• When plugging in and out, do not touch the power cable with wet hands.
• Ensure that the power cable is plugged into the socket safely and correctly.
• Use for devices with external power supply only the supplied original power supply, or an equivalent Low Power Source (LPS).
• Do not use an extension block to plug several devices into a single socket.
• According to the size, devices may be difficult to handle and very heavy. Ensure that at least two people lift and carry the device.
• Put down the device slowly and carefully to avoid damaging the LCD screen. Ensure that the device stands stable.
• Keep packaging away from children. The danger of suffocation!
• Use our specified and professionally mounted wall mounting only.
• Do not put objects onto the device.
• Do not place candles, heaters or humidifiers near the device.
• Keep the device away from fireplaces and flammable materials.
• Ensure sufficient ventilation of the device.
• Keep a minimum distance of at least 10 mm devices to the wall, for devices with integrated PC of at least 40 mm.
• Ensure compliance with the operating temperature.
• Do not install the device in places where it is exposed to environmental impacts such as rain or direct sunlight.
• Do not install the device in places where it is exposed to high humidity, dust or smoke. In case of doubt, please contact your sales partner.
• Please use a soft, moist cloth for cleaning.
• For cleaning the screen, please use only commercially available screen cleaners. Do not spray the cleaner directly onto the device but onto a cloth.
• Please clean ventilation slots regularly to ensure good air circulation.
• Protect your device from water splash.
• When cleaning, please make sure that no liquids get into the device.
• Screens and surfaces can be easily scratched. Therefore, please wear the prescribed clothes only.
• Attention! High voltage! Never open the device by yourself.
• In case of unusual noises, burnt smell or smoke unplug the power cable.
• Do not insert objects into the device through the ventilation slots.

First Installation

Position of connectors and controls
All connectors for power and cables are located at the bottom of the back side of the display.

Mounting

Distance to wall:

• Devices without integrated PC: min.10 cm

Mounting with VESA-compatible brackets

• The Eco-Line monitors are supplied with VESA-compatible mounting holes. The monitor can be mounted in landscape format and portrait format using VESA-compatible wall mounts whose load capacity corresponds to the weight of the monitor.
• The operating position of the device is perpendicular (90 degrees to the floor). Pay attention to the permissible tilt angle for wall mounting. The device can be operated both in landscape mode and in portrait mode.
  • VESA standards 43“: MIS-F 200 x 200 mm (M6)
  • VESA standards 55“: MIS-F 400 x 200 mm (M6)

Allowed tilt angle for mounting

Attention!
All monitors are not allowed to be mounted with a tilt angle of 0°.

Connecting to power

• The ECO-Line monitor requires an AC voltage of 100-240 V AC. The standard delivery includes a suitable power cable for connecting the power supply.
• Please pay attention that there is a suitable socket near the device, as a disconnecting device.

Note:
Install all data cables to external devices before connecting the display to power.

• Switch the on/off switch in position off.
• Connect the power cable to the display.
• Connect the power cable to a power socket.
• Switch the display on.

Infrared sensor
The IR sensor is located in the lower area on the backside of the monitor.

ECO-Line monitor controller

ECO-Line monitors have the following connections and controls:

audio and video output interface. Note: The maximum rated power of the USB Type-C connector of this product is 65W. When using this port to charge electronic devices, do not allow the charging power of the

electronic device to exceed the rated power of this port. If the

charging power of the electronic device exceeds the rated charging power of power of this

port, please do not use this port for charging directly.

2| HDMI IN| High-Definition-Multimedia Interface signal input, connect with devices with HDMI output

Interface (PC) with HDMI output, set-top box or another video device.

3| HDMI OUT| High-Definition-Multimedia Interface signal input, connect with devices with HDMI output Interface (PC) with HDMI output, set-top box or another video device. (not supported in Android

channel)

4| RS 232| Serial interface to be used for data transmission between devices
5| USB 3.0| Connecting USB devices such as mobile hard disk, U disk, USB keyboard and mouse, USB drives,

etc

6| USB 2.0| Connecting USB devices such as mobile hard disk, U disk, USB keyboard and mouse, USB drives,

etc

7| LAN| Connection to internal and external networks
8| AUDIO OUT| Audio output to an external speaker
9| SPDIF| Transmission of optical signals in multi-channel sound
10| AC Switch| To turn on or shut down the AC power supply

„I“ means on, „O“ means off

11| AC IN| Power supply, AC input AC

Connect to a PC or an external device with an HDMI cable

Connect to a projector with an HDMI cable

Connect to a PC or an external device via RS232

Connect to a network with a patch cable

Connect to active speakers

Connect to keyboard and mouse via USB cable

OSD controls

Navigation in the OSD-menu

Nr.

| Description|

Function

---|---|---
1| Power indicator| Indicates the status of the power supply.
2| | tap to turn on Energy saving: Press for at least 2 seconds to switch to standby mode
3| Menu| Settings pop-up menu
4| Input| Channel settings popup
5| | Left scroll button
6| | Right scroll button
7| | Down scroll button
8| | Up scroll button

Remote control instructions

NOTE:
All computer-related function keys are without an integrated computer not available.

Insert batteries

1. Open the back cover of the battery component on the back of the remote control.
2. Insert a AAA battery according to the corresponding electrode, and make sure that the positive and negative poles of the battery are correct („+“ to „+“, „-“ to „-“), please do not old and mix new batteries.
3. After inserting the battery, close the back cover of the battery compartment and attach the clip at the bottom.

Range of the remote control
The remote control can work normally within a range of 8 meters, 30 degrees left and right of the remote control receiver; To protect the environment, please dispose of used batteries in a recycling box.

Maintenance

Systems with active cooling require cleaning of ventilation slots every 6 months. Systems with passive cooling must be cleaned every 12 months.

Warranty/Service

Warranty

• FORTEC Integrated grants a manufacturer‘s warranty of two years from the date of delivery.
• The rendering of warranty claims shall neither extend nor restart the warranty period.
• During the warranty period, FORTEC Integrated shall repair product faults based on material or production defects. The warranty service is executed at FORTEC Integrated‘s discretion through repair, replacement of defective parts or by exchanging a product for a product of equal quality without charging the customer for material or labour.
• Warranty claims are only accepted if FORTEC Integrated receives notification of a defective product within the warranty period and the product is presented to the FORTEC Integrated Service Centre together with all information as specified in the RMA process.

Warranty Exclusions and Limitations
This warranty does not apply to any defect for which FORTEC Integrated is not responsible and which includes, but is not limited to the following:

• Unauthorized opening or disassembling of the product
• Faulty maintenance by non-observation of maintenance instructions
• Inappropriate storage or cleaning of the product
• Unauthorized modification of the product
• Incorrect use or misuse
• Non-observation of operating and installation instructions
• Permanent display of fixed images (causing image retention or image sticking)
• Operating the product in conditions that exceed the limitations of the specification
• Use of inappropriate boxes, packaging or modes of shipment
• Force majeure like fire, acts of war, acts of violence, chemical or biological impacts, lightning strikes, over-voltage or similar events
• Fault resulting from the use of software which was not originally supplied with the product or which is incorrectly installed
• Normal wear and tear and wearing parts (i.e. LCD panel)

Mechanical damages like scratches, pressure or breakpoints are excluded from this warranty. This warranty does not include accessory parts that are not integral parts of the product (such as boxes, and batteries). Pixel errors only constitute a fault under the terms of this warranty if they deviate from the product specification (i.e. ISO 9241-307 pixel failure class II).

Display Quality – Prevention of image burn effects
After image burn-in means that an image or part of an image (i.e. logo) remains visible on the screen even if the image on the screen is changed. This should not occur if the LCD panel is operated in normal conditions with changing content. To prevent burn-in effects please follow the following guidelines.

• Power off the monitor for 2 hours after using it for 18 hours.
• Use the power scheme and power management of the PC.
• Use plain-coloured screen savers.
• Avoid patterns with a strong difference in brightness and contrast.
• Avoid grgreyolours.
• Change images and logos regularly. Show animated pictures for 60 seconds after 4 hours of operation.
• The best way to protect your display is to switch the monitor off when not in use or to use screen savers. Non-observance of these guidelines may have effects on warranty.

Warranty Processing

• FORTEC Integrated RMA process. To avoid unnecessary charges, it is important to adhere to the RMA regulations.
• Products must be appropriately and professionally packed for a safe return to the FORTEC Integrated Service Centre. Products with panel sizes equal to or larger than 81 cm (32“) must be shipped on pallets in an upright position.
• FORTEC Integrated does not assume liability for any customer data stored on products that are returned to FORTEC Integrated.

Limitations of Liability and Benefits

• With this warranty declaration, FORTEC Integrated exclusively warranty that the product is free of material and manufacturing faults.
• FORTEC Integrated does not issue any other warranty or similar statements other than this declaration.
• This warranty does not impair or affect a buyer‘s statutory claim against the seller due to material damage. Such claims can be asserted instead of the warranty agreed to here at the buyer’s discretion.
• Mandatory legal rights and mandatory claims under the German product liability remain unaffected.

Applicable Law and Place of Jurisdiction

• The laws of the Federal Republic of Germany apply.
• The place of jurisdiction is Munich.

Service addresses

Germany

• Distec GmbH – Werk Kindel Am Künkelhof 4 99820 Hörselberg-Hainich
• T. +49 36920 7162-0
• support@distec.de.

Great Britain

• Display Technology Ltd. Osprey House, 1 Sprey Court Hichingbrooke Business Park Huntingdon, Cambridgeshire PE29 6FN
• Tel. +44 1480 411600
• Mail: info@displaytechnology.co.uk.

USA

• Apollo Corp. 87 Raynor Avenue, Unit 1 Ronkonkoma NY 11779
• T. +1 631 580-4360
• info@apollodisplays.com.

Please go to the following web address for further information about our RMA regulations and RMA forms:
http://www.distec.de/en/service.

Disposal

Disposal of old devices
If the acquired Distec product is to be disposed of, must be implemented into national law the Directive 2012/19/EU.

Disposal of batteries

• Applicable in all countries of the EU and countries with separate battery collection systems.
• The Batteries in this product should not be disposed of with other household waste. The chemical symbols Pb, CD or Hg indicate that the battery contains lead, cadmium or mercury above the reference level in EC directive 2019/19/EG.
• Batteries that are not disposed of correctly can harm the environment and health.
• Our environment is close to our hearts. Please help us to protect our environment and recycle empty batteries with the free battery collection system.

Declaration of Conformity

Declaration

• Hereby the Distec GmbH declared that the unit EU complies with the essential requirements and other relevant provisions of Directives 2014/30/EU 2014/35/EU and 2011/65/EU.
• The CE declaration of conformity can be found in English at the website of Distec: https://www.distec.de/en/service/downloads/monitor-downloads/.

FCC-Declaration of conformity
This equipment has been tested and found to comply with the limits for a Class A digital device, under Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference when the equip-ment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canadian Department of Communications Compliance Statement

• This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
• Observation des normes-Class A – Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

FCC Information:

• Changes or modifications not expressly approved by Distec GmbH could void the user’s authority to operate the equipment.
• Use the attached specified cables with the POS-Line monitor so as not to interfere with radio and television reception.
• Please use the supplied power cord or equivalent to ensure FCC compliance.

References

• Innovative TFT Displays and System Solutions
• Unser Service
• Innovative TFT Display und Monitor Lösungen

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