SAMSUNG RS63R Refrigerator User Manual

: June 16, 2024
: Samsung

Table of Contents

Safety information
Additional tips for proper usage
Installation
Step-by-step installation
Detach the doors
Operations
Maintenance
Troubleshooting
GALAXY (just dial #425299)
Documents / Resources

Refrigerator
User manual
RS63R**/RS65R56
Free Standing Appliance

Safety information

Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently.

What you need to know about the safety instructions

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur.
It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your appliance.
Because these following operating instructions cover various models, the characteristics of your refrigerator may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or find help and information online at www.samsung.com.
R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your appliance. When this product contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
In order to avoid the creation of a flammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used.
Never start up an appliance showing any signs of damage. If in doubt, consult your dealer. The room must be 1 m 3 in size for every 8 g of R-600a refrigerant inside the appliance. The amount of refrigerant in your particular appliance isshown on the identification plate inside the appliance.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately.
– Failing to do so may result in fire or explosion.

Important safety symbols and precautions:
Please follow all safety instructions in this manual. This manual uses the following safety symbols.
WARNING
Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death.
CAUTION
Hazards or unsafe practices that may result in severe personal injury and/or property damage.
NOTE
Useful information that helps users understand or benefit from the refrigerator.
These warning signs are here to prevent injury to you and others.
Please follow them carefully.
After reading this section, keep it in a safe place for future reference.

Important safety precautions
Warning; Risk of fire / flammable materials
WARNING

When positioning the appliance, ensure the supply cord is not trapped or damaged.
Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.
Fill with potable water only.
Connect to potable water supply only.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
Do not use mechanical devices or any other means to accelerate the defrosting process, other than those recommended by the manufacturer.
Do not damage the refrigerant circuit.
Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or those who lack experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

Safety information

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
The socket must be easily accessible so that the appliance can be quickly disconnected from the supply in an emergency.
– It must be outside the area of the rear of the appliance.
Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself.
– Contact a Samsung service center.
– Use only the LED Lamps provided by the manufacturer or its service agents.
New hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.
Have the refrigerator’s water supply connected only to a potable water supply. To operate the ice maker properly, water pressure of 206 ~ 861 kPa (30 ~ 125 psi) is required.
For the most efficient use of energy, please keep the all inner fittings such as baskets, drawers, shelves on the position supplied by manufacturer.
To get the best energy efficiency of this product, please leave all shelves, drawers and baskets on their original position.

How to minimize the energy consumption

Install the appliance in a cool, dry room with adequate ventilation.
Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (radiator, for example).
– Not to block any vents or grilles is recommended for energy efficiency.
– Allow warm food to cool down before placing it in the appliance.
– Put frozen food in the refrigerator to thaw. You can then use the low temperatures of the frozen products to cool food in the refrigerator.
– Do not keep the door of the appliance open for too long when putting food in or taking food out.
– The shorter time for which the door is open, the less ice will form in the freezer.
– Clean the rear of the refrigerator regularly. Dust increases energy consumption.
– Do not set temperature colder than necessary.
– Ensure sufficient air exhaust at the refrigerator base and at the back wall of the refrigerator. Do not cover air vent openings.
– Allow clearance to the right, left, back and top when installing. This will help reduce power consumption and keep your energy bills lower.
This appliance is intended to be used in household and similar applications such as – staff kitchen areas in shops, offices and other working environments;

Critical installation warnings
WARNING

Do not install the refrigerator in a damp location or place where it may come in contact with water.
– Deteriorated insulation on electrical parts may cause an electric shock or fire.
Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances.
Do not plug several appliances into the same multiple power strip. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerator’s rating plate.
– This provides the best performance and also prevents overloading of house wiring circuits, which could cause a fire hazard from overheated wires.
If the wall socket is loose, do not insert the power plug.
– There is a risk of electric shock of fire.
Do not use a power cord that has cracks or abrasion damage along its length or at either end.
Do not bend the power cord excessively or place heavy objects on it.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance.
When moving the refrigerator, be careful not to roll over or damage the power cord. – This may result in an electric shock or fire..
Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.
– Damage to the cord may cause a short-circuit, fire, and/or electric shock.
Do not use aerosols near the refrigerator.
– Using aerosols near the refrigerator may cause an explosion or fire.
Do not install this appliance near a heater or inflammable material.
Do not install this appliance in a location where gas may leak.
– This may result in an electric shock or fire.
This refrigerator must be properly located and installed in accordance with the instructions in this manual before you use it.
Connect the power plug in the proper position with the cord hanging down.
– If you connect the power plug upside down, the wire can get cut off and cause a fire or electric shock.
Make sure that the power plug is not crushed or damaged by the back of the refrigerator.
Keep the packing materials out of reach of children.
– There is a risk of death from suffocation if a child puts the packing materials on his or her head.
Do not install this appliance in a humid, oily or dusty location, in a location exposed to direct sunlight and water (rain drops).
– Deteriorated insulation of electrical parts may cause an electric shock or fire.
If any dust or water is in the refrigerator, pull out power plug and contact your Samsung Electronics service center.
– Otherwise there is a risk of fire.

Installation cautions
CAUTION

Allow sufficient space around the refrigerator and install it on a flat surface.
– If your refrigerator is not level, cooling efficiency and durability can be declined.
Allow the appliance to stand for 2-3 hours before loading foods after installation and turning on.
We strongly recommend you have a qualified technician or service company install the refrigerator.
– Failing to do so may result in an electric shock, fire, explosion, problems with the product, or injury.

Critical usage warnings
WARNING

Do not insert the power plug into a wall socket with wet hands.
– This may result in an electric shock.
Do not store articles on the top of the appliance.
– When you open or close the door, the articles may fall and cause personal injury and/or material damage.
Do not insert hands, feet or metal objects (such as chopsticks, etc.) into the bottom or the back of the refrigerator.
– This may result in an electric shock or injury.
– Any sharp edges may cause a personal injury.
Do not touch the inside walls of the freezer or products stored in the freezer with wet hands.
– This may cause frostbite.
Do not put a container filled with water on the refrigerator.
– If spilled, there is a risk of fire or electric shock.
Do not keep volatile or flammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator.
– This refrigerator is for storing food only.
– This may result in fire or explosion.
Children should be supervised to ensure that they do not play with the appliance.
– Keep fingers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
Do not put your fingers or children’s fingers between the doors.
– Keep fingers out of the left and right door gaps. Be careful when you open the doors if your fingers are in between the doors.
Do not let children hang on the door or door bins. A serious injury may occur.
Do not let children go inside the refrigerator. They could become trapped.
Do not insert your hands into the bottom area under the appliance.
– Any sharp edges may cause personal injury.
Do not store pharmaceutical products, scientific materials, or temperature sensitive products in the refrigerator.
– Products that require strict temperature controls must not be stored in the refrigerator.
If you smell pharmaceutical or smoke, pull out power plug immediately and contact your Samsung Electronics service center.
If any dust or water is in Refrigerator, pull out power plug and contact your Samsung Electronics service center.
– Otherwise there is a risk of fire.
Do not let children step on a drawer.
– The drawer may break and cause them to slip.
Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter inside the refrigerator.
Do not allow babies or children go inside the drawer.
– It can cause death from suffocation by entrapment or personal injury.
Do not overfill the refrigerator with food.
– When you open the door, an item may fall out and cause personal injury or material damage.
Do not spray volatile material such as insecticide onto the surface of the appliance.
– As well as being harmful to humans, it may also result in an electric shock, fire, or problems with the product.
Never put fingers or other objects into the water dispenser hole, ice chute and ice maker bucket.
– It may cause a personal injury or material damage.
Do not use or place any substances sensitive to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside of the refrigerator.
Do not use a hair dryer to dry the inside of the refrigerator.
Do not place a lighted candle in the refrigerator for removing bad odours.
– This may result in an electric shock or fire.
Fill the water tank, ice tray and water cubes only with potable water (mineral water or purified water).
– Do not fill the tank with tea, juice or sports drink, this may damage the refrigerator.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance.
– If spilled, there is a risk of fire or electric shock.
Never stare directly at the UV LED lamp for long periods of time.
– This may result in eye strain due to the ultraviolet rays.
Do not put shelf in upside down. Shelf stopper could not work.
– It may cause a personal injury because of glass shelf drop.
Keep fingers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small. Be careful when you open the doors if children are in the area.
If a gas leak is detected, avoid any naked flames or potential sources of ignition, and air the room in which the appliance is standing for several minutes.
– Do not touch the appliance or power cord.
– Do not use a ventilating fan.
– A spark may result in explosion or fire.
Bottles should be stored tightly together so that they do not fall out.
This product is intended only for the storage of food in a domestic environment.
Never put fingers or other objects into the water dispenser hole, ice chute and ice maker bucket.
– It may cause a personal injury or material damage.
Do not attempt to repair, disassemble, or modify the refrigerator yourself.
Do not use any fuse (such as cooper, steel wire, etc.) other than a standard fuse.
If your refrigerator needs to be repaired or reinstalled, contact your nearest service center.
– Failing to do so may result in an electric shock, fire, problems with the product, or injury.
If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung
Electronics service center.
– Failing to do so may result in an electric or fire hazards.
Pull the power plug out of the socket before changing the interior lamps of the refrigerator.
– Otherwise, there is a risk of electric shock.
If you experience difficulty changing a non-LED light, contact a Samsung service center.
Plug the power plug into the wall socket firmly.
Do not use a damaged power plug, damaged power cord or loose wall socket.
– This may result in an electric shock or fire.

Usage cautions
CAUTION

Do not refreeze thawed food.
– Frozen and thawed food will develop harmful bacteria faster than fresh.
– The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product.
Do not thaw meat at room temperature.
– Safety will depend on whether the raw product was handled properly.
Do not place glass bottles or carbonated beverages into the freezer.
– The container may freeze and break, and this may result in injury.
Use only the ice maker provided with the refrigerator.
If you will be away from home for a long period of time (on vacation, for example) and won’t be using the water or ice dispensers, close the water valve.
– Otherwise, water leakage may occur.
If you won’t be using the refrigerator for a very long period of time, (3 weeks or more) empty the refrigerator including the ice bucket, unplug it, close the water valve, wipe excess moisture from the inside walls, and leave the doors open to prevent odors and mold.
To get the best performance from the product:
– Do not place food too close to the vents at the rear of the refrigerator as this can obstruct free air circulation in the refrigerator compartment.
– Wrap food up properly or place it in airtight containers before putting it into the refrigerator.
– Please observe maximum storage times and expiration dates of frozen goods.
– There is no need to disconnect the refrigerator from the power supply if you will be away for less than three weeks.
However, if you will be away for more than three weeks, remove all the food and ice in the ice bucket, unplug the refrigerator, close the water valve, wipe excess moisturefrom the inside walls, and leave the doors open to prevent odors and mold.
Service Warranty and Modification.
– Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service, nor is Samsung responsible for safety issues that result from 3rd party modifications.
Do not block the air vents inside the refrigerator. – If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. If a cooling period lasts too long, the water filter may break and cause water leakage.
Use only the ice-maker provided with the refrigerator.
Wipe excess moisture from the inside and leave the doors open.
– Otherwise, odor and mold may develop.
If the refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in.
When the refrigerator got wet by water, pull out the power plug and contact your Samsung Electronics service center.
Do not strike or apply excessive force to any glass surface.
– Broken glass may result in a personal injury and/or property damage.
Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water).
– Do not fill the tank with tea or a sports drink. This may damage the refrigerator.
Be careful that your fingers are not caught in.
If the refrigerator is flooded, make sure to contact your nearest service center.
– There is a risk of electric shock or fire.
Do not keep vegetable oil in your refrigerator’s door bins. The oil can solidify, making it foul-tasting and difficult to use. In addition, the open container can leak and the leaked oil can cause the door bin to crack. After opening an oil container, it is best to keep the container in a cool and shaded place such as a cupboard or pantry. – Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc.
If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest service center.
– Failing to do so may result in an electric shock or fire.
Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug.
– Otherwise, there is a risk of fire or electric shock.
Do not clean the appliance by spraying water directly onto it.
Do not use benzene, thinner, or Clorox, Chloride for cleaning.
– They may damage the surface of the appliance and may cause a fire.
Never put fingers or other objects into the dispenser hole.
– It may cause a personal injury or material damage.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
– Failing to do so may result in an electric shock or fire.
Use a clean sponge or soft cloth and a mild detergent in warm water to clean the refrigerator.
Do not use abrasive or harsh cleansers such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum products on exterior surfaces (doors and cabinet), plastic parts, door and interior liners, and gaskets.
– These can scratch or damage the material.
Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impacts such as bumping or dropping.

Critical disposal warnings
WARNING

Please dispose of the packaging material from this product in an environmentally friendly manner.
Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal.
R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator. If this refrigerator contains flammable gas (Refrigerant R-600a), contact your local authority in regard to safe disposal of this product.
When disposing of this refrigerator, remove the door/door seals and door latch so that small children or animals cannot become trapped inside. Children should be supervised to ensure that they do not play with the appliance. If trapped inside, a child may get hurt or suffocate to death.
– If trapped inside, the child may become injury and suffocate to death.
Cyclopentane is used in the insulation. The gases in the insulation material require a special disposal procedure.
Please contact your local authorities in regard to the environmentally safe disposal of this product.
Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
– If a child places a bag over his or her head, the child could suffocate.

Additional tips for proper usage

In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last.
– Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures. However, you should minimize the number of door openings while the power is off.
– Should the power failure last more than 24 hours, remove and discard all frozen food.
The refrigerator might not operate consistently (frozen contents can thaw or temperatures can become too warm in the frozen food compartment) if sited for an extended period of time in a location where ambient air temperatures are constantly below the temperatures for which the appliance is designed.
In case of particular foods, keeping it under refrigeration can have a bad effect on preservation due to its properties.
Your appliance is frost free, which means there is no need to manually defrost your appliance. This will be carried out automatically.
Temperature rise during defrosting complies with ISO requirements. If you want to prevent an undue rise in the temperature of frozen food while the appliance defrosts, wrap the frozen food in several layers of newspaper.
Do not re-freeze frozen foods that have thawed completely.
The temperature of two star section (sections) or compartment (compartments) which have two star symbol (**) is slightly higher than other freezer compartment (compartments).
The two star section (sections) or compartment (compartments) is (are) based on the instruction and/or the condition as delivered.

Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their workinglife. To prevent possible harm to the environment or humanhealth from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check theterms and conditions of the purchase contract. This productand its electronic accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html
(For products sold in European countries and in the UK only)

Installation

Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it.
WARNING

Use the refrigerator only for its intended purpose as described in this manual.
Any servicing must be performed by a qualified technician.
Dispose of the product packaging material in compliance with the local regulations.
To prevent electric shock, unplug the power cord before servicing or replacements.

Refrigerator at a glance
The actual appearance of your refrigerator may differ, depending on the model and the country.
Dispenser-featured models

SAMSUNG RS63R Refrigerator - Dispenser

01 Freezer shelves
03 Dried food and meat storage drawer
05 Refrigerator shelves
07 Multipurpose drawer
09 Wine rack
11 FlexZone
13 Deodorizer filter *| 02 Multipurpose freezer bin
04 Refrigerator bin
06 Vegetable drawer
08 Ice maker bucket *
10 Dairy bin
12 Freezer guard
---|---

Applicable models only
** Dispenser models only

NOTE
The design of the egg container may differ with the model.
CAUTION
For all models, do not change the position of the freezer shelves. Freezer shelves have different lengths, and if you change the position, you may damage the product when closing the door.

Normal models

SAMSUNG RS63R Refrigerator - Installation

01 Freezer shelves
03 Dried food and meat storage drawer
05 Refrigerator shelves
07 Multipurpose drawer
09 Wine rack
11 FlexZone | 02 Multipurpose freezer bin
04 Refrigerator bin
06 Vegetable drawer
08 Ice maker
10 Dairy bin
12 Deodorizer filter
---|---

Applicable models only
Dispenser models only
NOTE
The design of the egg container may differ with the model.
CAUTION**
For all models, do not change the position of the freezer shelves. Freezer shelves have different lengths, and if you change the position, you may damage the product when closing the door.

Step-by-step installation

STEP 1 Select a site
Site requirements:

Solid, level surface without carpeting or flooring that may obstruct ventilation
Away from direct sunlight
Adequate room for opening and closing the door
Away from a heat source
Room for maintenance and servicing
Temperature range: between 5 °C and 43 °C

Effective temperature range
The refrigerator is designed to operate normally in the temperature range specified by its class rating.

Class	Symbol	Ambient Temperature range (°C)
IEC 62552 (ISO 15502)	ISO 8561
Extended Temperate	SN	+10 to +32
Temperate	N	+16 to +32
Subtropical	ST	+16 to +38
Tropical	T	+16 to +43

NOTE
The cooling performance and power consumption of the refrigerator may be affected by the ambient temperature, the door-opening frequency, and the location of the refrigerator. We recommend adjusting the temperature settings as appropriate.

Clearance
See the pictures and table below for space requirements for installation.

SAMSUNG RS63R Refrigerator - Clearance

Depth “A”	716
Width “B”	912
Height “C”	1744
Overall Height “D”	1780
01 more than 50 mm recommended	06 610 mm
---	---
02 165°	07 908 mm
03 170°	08 29 mm
04 564 mm	09 1165 mm
05 1726 mm

NOTE
The measurements in the above table may differ, depending on the measuring method.

STEP 2 Spacing (ISO models only)

Open the door and locate the provided spacer.
Unpack the spacer and attach it to the rear of the refrigerator as shown. It helps ventilate air to the rear wall and save power consumption.

STEP 3 Flooring

The surface to install the refrigerator must support a fully loaded refrigerator.
To protect the floor, put a large piece of cardboard on each leg of the refrigerator.
Once the refrigerator is in its final position, do not move it unless necessary to protect the floor. If you have to, use a thick paper or cloth such as old carpets along the movement path.

NOTE
If the refrigerator cannot pass through the entrance due to its size, see the Door removal for entrance section in the Installation chapter.

STEP 4 Adjust the levelling feet
CAUTION

The refrigerator must be levelled on a flat, solid floor. Failing to do so can cause damage to the refrigerator or physical injury.
Levelling must be performed with an empty refrigerator. Make sure no food items remain inside the refrigerator.
For safety reasons, adjust the front side a little higher than the rear side.
The refrigerator can be levelled using the front legs that have a special screw (leveller) for levelling purposes. Use a flat-head screwdriver for levelling.

SAMSUNG RS63R Refrigerator - levelling

To adjust the height of the freezer side:
Insert a flat-head screwdriver into the leveller of the freezer-side front leg. Turn the leveller clockwise to raise, or turn it counter clockwise to lower.
To adjust the height of the fridge side:
Insert a flat-head screwdriver into the leveller of the fridge-side front leg. Turn the leveller clockwise to raise, or turn it counter clockwise to lower.

STEP 5 Adjust the door height as well as the door gap
To adjust the height of a door
The height of a door can be adjusted using the clamp nut and the height nut on the front bottom of each door.

SAMSUNG RS63R Refrigerator - Adjust

Open the door to adjust, and locate the two nuts (A) and (B) on the front bottom of the door.
With a 19 mm spanner (not provided), turn the clamp nut (A) clockwise to loosen. Then, open the door, and do the following inside the door.
– To raise the door, turn the height nut (B) counter clockwise.
– To lower the door, turn the height nut (B) clockwise.
When complete, tighten the clamp nut (A) by turning it counter clockwise.

STEP 6 Connect the water dispenser line (applicable models only)
Parts and tools required

SAMSUNG RS63R Refrigerator - Connect

Installation (external dispenser line)

Assemble the water pipe line using ouplers.
Close the main water supply, and then close the water tap.
Connect the coupler to the cold water tap.

CAUTION

Make sure you connect the coupler to the cold water tap. Connection to the hot water tap may cause the water filter to be clogged and fail to operate normally.
The warranty for your refrigerator does not cover the water line installation. The water line installation will be performed at your own costs unless the installation fee is included in the retailer’s price.
Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.
The water line must be repaired by a qualified professional. If you encounter a water leak, contact a local Samsung service centre or the installer of the water line.

STEP 7 Connect to a water source (applicable models only)
CAUTION

The water line must be connected by a qualified technician.
The warranty for your refrigerator does not cover the water line installation. The water line installation will be performed at your own costs unless the installation fee is included in the retailer’s price.
Samsung takes no responsibility for the water line installation. If water leaks occur, contact the installer of the water line.

To connect the cold water pipe to the water filtering hose
CAUTION

Make sure the water filtering hose is connected to a cold, potable water source pipe. Connecting to the hot water pipe may cause the water filter to malfunction.

A. Close Main Water pipe
B. No gap

Shut off the water supply by closing the main water valve.
Locate the cold, potable water pipe (1).
Follow the Water Line Installation to connect to the water pipe.

NOTE
New hose-sets supplied with the appliance are to be used and old hose-sets should not be reused.

To connect the water filtering hose to the water line

A. Water Line from unit
B. Water Line from Kit SAMSUNG RS63R Refrigerator - filtering
2

Loosen and remove the compression nut (a) from the water line of the refrigerator, and insert it to the water filtering hose.
Tighten up the compression nut (a) to connect the water filtering hose and the water line.
Open the main water valve and check for any leaks.
If there are no leaks, dispense about 10 litres of water or dispense the water for 6 – 7 minutes before actually using the refrigerator to remove impurities inside the water filtering system.
Secure the water line to a sink or a wall using a clip.

CAUTION
• Do not tighten the water line excessively. Make sure the water line is not bent, pinched, or squashed.
• Do not mount the water line on any part of the refrigerator. This may damage the refrigerator.
NOTE
If you have to relocate the refrigerator after connecting the water line, make sure the joined section of the water line must is straight.

To repair the water line
CAUTION
The water line must be repaired by a qualified professional. If you encounter a water leak, contact a local Samsung service centre or the installer of the water line.

Reverse osmosis water filtration system
The water pressure of the water supply system to a reverse osmosis water filtration system must be between 206 kPa (30 psi) and 861 kPa (125 psi).
The water pressure of the reverse osmosis water filtration system to the refrigerator’s cold water line must be at least 206 kPa (30 psi). If the water pressure is below the specified:

Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
Refill the water tank in the reverse osmosis system with water.
If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter.
For more information or servicing, contact a licensed plumbing professional.

Ordering a new filter
To purchase a new water filter (part type: HAFEX/EXP), contact a local Samsung service centre.
To mount the water filter into place

SAMSUNG RS63R Refrigerator - place

Attach the lock clips (x2) to appropriate positions under the sink, for instance. Then, fix the lock clips firmly using screws.
Insert the water filter into the upper and lower clips in the correct direction.
Make sure to check the vertical direction of the water filter.

NOTE
If the filter is installed horizontally, water may remain in the filter. Therefore, vertical installation is recommended.
CAUTION
Do not mount the water filter on any part of the refrigerator. This may damage the refrigerator.

STEP 8 Initial settings
By completing the following steps, the refrigerator should be fully functioning.

Plug the power cord into the wall socket to turn the refrigerator on.
Open the door, and check if the interior light lights up.
Set the temperature to the coldest, and wait for about an hour. Then, the freezer will be slightly chilled, and the motor will run smoothly.
Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready for use.

STEP 9 Final check
When installation is complete, confirm that:

The refrigerator is plugged into an electrical outlet and grounded properly.
The refrigerator is installed on a flat, level surface with a reasonable clearance from the wall or the cabinet.
The refrigerator is level and is sitting firmly on the floor.
The door opens and closes freely, and the interior light turns on automatically when you open the door.

Door removal for entrance
If the refrigerator cannot pass through the entrance due to its size, follow these instructions:
Tools required (not provided)
These tools are used for removing the doors.

SAMSUNG RS63R Refrigerator - provided

Disconnect the water line

SAMSUNG RS63R Refrigerator - Disconnect

From the bottom rear side of the refrigerator, pull out the water line to the front.
NOTE
The refrigerator’s water line is a water circulation line that connects between the water pipe from the water source and the hoses from the water filtering system of the refrigerator.
To disconnect the hoses, press and hold the transparent coupler (A) and detach the water hose (B).
CAUTION
Do not apply excessive force to the coupler. It may break.

Detach the doors

CAUTION
The door may fall off or over and damage itself during any of these steps. To prevent an accident, use extreme caution when performing these steps.

SAMSUNG RS63R Refrigerator - doors

Use a Phillips screwdriver to unscrew the hinge covers (A) on the top of each door.
Open the doors to loosen the hinges and remove the hinge covers. Once the covers are removed, close the doors.
Disconnect the electrical harness.
Unscrew the hinge screws (B) counter clockwise, and remove the upper hinge (C). Be careful as the door can fall on you, causing physical injury.
Remove the hinges (C) on both sides.
Gently lift up the doors one by one to remove. Use caution as the door may fall off or over.

Reconnect the water hoses
Once the refrigerator has passed through the entrance, reconnect the water hoses.

A. Centre of transparent coupler

CAUTION

Make sure the water hoses are connected with matching colours.
To prevent water leaks, each water hose must be inserted fully to the centre of the transparent coupler.
After reconnecting the water hoses, push them under the cabinet and arrange them on the hook.

Operations

Feature panel

SAMSUNG RS63R Refrigerator - operation

01 Fridge / Power Cool
03 Vacation
05 Ice Maker / Filter Reset
07 Lock| 02 FlexZone™ *
04 Freezer / Power Freeze
06 Door Alarm
---|---

Applicable models only

Maintenance

Cleaning
Interior and exterior
WARNING

Do not use benzene, thinner, or home/car detergent such as Clorox™ for cleaning purposes. They may damage the surface of the refrigerator and cause a fire.
Do not spray water onto the refrigerator. This may cause electric shock.
Do not put fingers or other objects into the dispenser hole.

Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

Unplug the power cord.
Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior and exterior.
When done, use a dry cloth or paper towel to dry well.
Plug in the power cord.
Ice / Water dispenser (applicable models only)

NOTE
For hygienic purposes, frequently clean the dispenser area.
CAUTION
When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth.
Rubber seals
If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.

Rear panel

CAUTION
Do not remove the rear panel cover. Electric shock may occur.

Troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.

General
Temperature

symptom	Possible causes	Solution

Fridge/freezer does not operate.
Fridge/freezer temperature is warm.| Power cord is not plugged in properly.| Properly plug in the power cord.
Temperature control is not set correctly.| Set the temperature lower.
Refrigerator is located near a heat source or direct sunlight.| Keep the refrigerator away from direct sunlight or a heat source.
Not enough clearance between refrigerator and nearby walls or cabinets.| We recommend that the gap between the refrigerator and nearby walls (or cabinets) is more than
50 mm.
The refrigerator is overloaded. Food is
blocking the refrigerator vents.| Do not overload the refrigerator. Do not allow food to block vents.
Fridge/freezer is over-cooling.| Temperature control is not set correctly.| Set the temperature higher.
Interior wall is hot.| Refrigerator has heat-proof piping in the interior wall.| To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure.

Odour

Symptom	Possible causes	Solution
Refrigerator has odours.	Spoiled food.	Clean the refrigerator and remove any

spoiled food.
Food with strong odours.| Make sure strong smelling food is wrapped airtight.

Frost

Symptom	Possible causes	Solution
Frost around the vents.	Food is blocking the vents.	Make sure no food blocks

the refrigerator vents.
Frost on interior walls.| Door is not closed properly.| Make sure food does not block the door. Clean the door gasket.

Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center.

Country	Contact Center	Web Site
NEW ZEALAND	0800 726 786 (All Product)

0800 6 726 786 (Support for Smart Mobile
Devices)| www.samsung.com/nz/support
INDIA| 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)
1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)| www.samsung.com/in/support
BANGLADESH| 08000-300-300 (Toll free)
09612-300-300| www.samsung.com/in/support
MALAYSIA| 1800-22-8899 (HHP)
1800-88-9999 (0TH)
+603-7713 7420 (Overseas contact)| www.samsung.com/my/support
PHILIPPINES| Dedicated Hotline for Mobile Phones: