U551 Luxury Fireplaces

Product Information

Specifications

• Certifications: ANSI Z21.50 / CSA 2.22 VENTED DECORATIVE GAS
  APPLIANCES, CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES

• Model: U55I

Safety Precautions

• Do not store or use gasoline or other flammable vapours and
  liquids in the vicinity of this or any other appliance.

• Installation and service must be performed by a qualified
  installer, service agency, or the gas supplier.

• Children and adults should be alerted to the hazards of high
  surface temperatures and should stay away to avoid burns or
  clothing ignition.

• Hot glass will cause burns. Do not touch the glass until
  cooled.

• Always connect this gas stove to a vent system and vent to the
  outside of the building envelope. Never vent to another room or
  inside the building. Make sure the specified vent pipe is used,
  properly sized and of adequate height to provide sufficient draft.
  Inspect the venting system annually for blockage and signs of
  deterioration.

• Do not operate with the glass front removed, cracked, or
  broken. Replacement of the glass should be done by a licensed or
  qualified service person.

• A barrier designed to reduce the risk of burns from the hot
  viewing glass is provided with this appliance and must be
  installed.

Product Usage Instructions

Installation

1. Ensure that the installation is performed by a qualified
   installer, service agency, or the gas supplier.

2. Follow the diagrams in the instruction manual to properly
   position the parts.

3. Use only parts specifically approved for use with this
   appliance.

4. Connect the gas stove to a vent system that vents to the
   outside of the building envelope. Do not vent to another room or
   inside the building.

5. Inspect the venting system annually for blockage and signs of
   deterioration.

Operation

1. Ensure that the glass front is intact and not cracked or
   broken.

2. Do not operate the appliance with the glass front removed.

3. Keep children away from the appliance to avoid burns from the
   hot surface.

Codes And Approvals

DI RECT VENT ONLY: This type is identified by the suffix DV.
This appliance draws all of its air for combustion from outside the
dwelling, through a specially designed vent pipe system. This
appliance has been tested and approved for installations from 0
feet to 4500 feet (1372 m) above sea level. In the USA: The
appliance may be installed at higher altitudes. Please refer to
your American Gas

FAQ

Q: Can I use gasoline or other flammable liquids near the

appliance?

A: No, it is important to not store or use gasoline or other
flammable vapours and liquids in the vicinity of this or any other
appliance to prevent fire hazards.

Q: Can I operate the appliance without the glass front?

A: No, operating the appliance without the glass front can
result in property damage or personal injury. The glass should be
intact and not cracked or broken.

Q: How often should I inspect the venting system?

A: The venting system should be inspected annually for blockage
and signs of deterioration to ensure proper functioning and
safety.

U55I
INSTALLATION MANUAL

C#4001609 C#4001609

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. Installation and service must be performed by a qualified installer, service agency or the gas supplier.

CERTIFIED TO: ANSI Z21.50 / CSA 2.22 VENTED DECORATIVE GAS APPLIANCES CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES

C-161862

Safety Precautions
WARNI NG: FI RE OR EXPLOSI ON HAZARD Failure to follow safety w arnings exactly could result in serious injury, death, or property damage.
– Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance.
– WHAT TO DO I F YOU SMELL GAS · Do not try to light any appliance. · Do not touch any electrical switch; do not use any phone in your building. · Leave the building immediately. · Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. · If you cannot reach your gas supplier, call the fire department.
– Installation and service must be performed by a qualified installer, service agency or the gas supplier.
I NSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Massachusetts installations (Warning): This product must be installed by a licensed plumber or gas fitter when installed within the Commonwealth of Massachusetts. Other Massachusetts code requirements: Flexible connector must not be longer than 36in., a shut off valve must be installed; only direct vent sealed combustion products are approved for bedrooms/bathrooms. A carbon monoxide detector is required in all rooms containing gas fired direct vent appliances. The fireplace damper must be removed or welded in the open position prior to installation of a fireplace insert.
2

Safety Precautions

FOR SAFE I N STALLAT I ON AN D OPERAT I ON OF YOU R “U rba na ” Applia nc e , PLEASE CAREFU LLY READ T H E FOLLOWI N G I N FORM AT I ON :

· All Urbana gas-fired appliances must be installed in accordance with their instructions. Carefully read all the instructions in this manual first. Consult the building authority having jurisdiction to determine the need for a permit prior to commencing the installation.
· NOTE: Failure to follow these instructions could cause a malfunction of the fireplace, which could result in death, serious bodily injury, and/or property damage.
· Failure to follow these instructions may also void your fire insurance and/or warranty.
GENERAL
· Installation and repair should be done by a qualified service person. The appliance should be inspected before the first use and, at least, annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative the control compartments, burners and circulating air passageways of the appliance be kept clean.

· A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals. If the barrier becomes damaged, the barrier shall be replaced with the manufacturer’s barrier for this appliance.
FOR YOUR SAFETY
· Installation and service must be performed by a qualified installer, service agency or gas supplier.
· This installation must conform to local codes or, in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the Natural Gas and Propane Installation Code, CSA B149.1.
· To prevent injury, do not allow anyone who is unfamiliar with the stove to operate it.
· To prevent injury, if the pilot or pilot and burners have gone out on their ow n, open the glass door and w ait 5 minutes to air out before attempting to relight the stove.

· Due to high temperatures, the appliance should be located out of high traffic areas and away from furniture and draperies.
Children and adults should be alerted to the hazards of high surface temperatures and should stay aw ay to avoid burn or clothing ignition.
· Young children should be carefully supervised when in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is required if there is a risk for individuals in the house. To restrict access to a fireplace or stove install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces. Any safety screen, guard, or barrier removed for servicing an appliance must be replaced prior to operating the appliance.
· Clothing or other flammable materials should not be placed on or near the appliance.

HOT GLASS WILL CAUSE BURNS
DO NOT TOUCH GLASS UNTIL COOLED.

· Always keep the area around these appliances clear of combustible material, gasoline and other flammable liquids and vapours.
· These appliances should not be used as a drying rack for clothing or for hanging Christmas stockings/decorations.
· Due to the paint curing on the stove, a faint odor and slight smoking will likely be noticed when the stove is first used. Open a window until the smoking stops.
Always connect this gas stove to a vent system and vent to the outside of the building envelope. Never vent to another room or inside the building. Make sure the specified vent pipe is used, properly sized and of adequate height to provide sufficient draft. Inspect the venting system annually for blockage and signs of deterioration.
WARNI NG: Failure to position the parts in accordance with the diagrams in this booklet, or failure to use only parts specifically approved with this appliance, may result in property damage or personal injury.
WARNI NG: Do not operate with the glass front removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person.
· Never use solid fuels such as wood, paper, cardboard, coal, or any flammable liquids, etc., in this appliance.
· Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system or any gas control which has been under water.

NEVER ALLOW CHILDREN TO TOUCH GLASS.

· Do not abuse the glass by striking it or slamming the door shut.

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and must
individuals.

· If the U44 unit is pulled out of its installation, and the ventair intake system is disconnected for any reason, ensure that the vent-air intake pipes are reconnected and re-sealed in accordance to the instructions noted in InItIal InstallatIon
– DIrect Vent

3

Table of Contents
Safety Precautions ……………………………………………………………………………………………………… 2
Table of Contents ………………………………………………………………………………………………………… 4
Codes And Approvals …………………………………………………………………………………………………… 6
Specifications …………………………………………………………………………………………………………….. 7 Rating Label & Lighting Instructions Location: ………………………………………………………………………. 7 Dimensions: ………………………………………………………………………………………………………………… 7
Operating I nstructions ………………………………………………………………………………………………… 8 Lighting and Instructions: ……………………………………………………………………………………………….. 8 Pilot Light: …………………………………………………………………………………………………………………… 9 Routine Maintenance: …………………………………………………………………………………………………….. 9 Cleaning The Glass: ………………………………………………………………………………………………………. 9 Cleaning The Firebox: …………………………………………………………………………………………………….. 9
Maintenance And Service ……………………………………………………………………………………………. 10 Cleaning Decorative Surfaces:…………………………………………………………………………………………..10 Safety Screen Removal: …………………………………………………………………………………………………10 Door Trim Removal: ……………………………………………………………………………………………………..11 Glass Door Removal: …………………………………………………………………………………………………….11 Burner Assembly Removal: ………………………………………………………………………………………………12 Burner Shutter Cap Adjustment: ……………………………………………………………………………………….13 Component Backpack Removal: ………………………………………………………………………………………..13 Top Light Replacement: ………………………………………………………………………………………………….14 Component Access After Installation: …………………………………………………………………………………15 Fuse Replacement: ………………………………………………………………………………………………………..16 Fuel Conversion: ……………………………………………………………………………………………………………17 Conversion Kit Installation: ……………………………………………………………………………………………..17
I nitial I nstallation …………………………………………………………………………………………………….. 19 I ntroduction: ……………………………………………………………………………………………………………….19 Unit Install Preparation: ………………………………………………………………………………………………….19 Placement and Framing: …………………………………………………………………………………………………23 Cool Surface Activation: ………………………………………………………………………………………………….24 Cool Surface Framing: …………………………………………………………………………………………………….26 Recess I nstallation ………………………………………………………………………………………………………..29 Corner Installation: ………………………………………………………………………………………………………..30 Floor Protection: ……………………………………………………………………………………………………………30 Outdoor Install: ……………………………………………………………………………………………………………31 Mantel Requirements: …………………………………………………………………………………………………….32 Minimum Install & Venting Requirements: …………………………………………………………………………..33 Clearances & Non-Combustible : ……………………………………………………………………………………….34 TV Installation Considerations:………………………………………………………………………………………….35 Vent Termination Restrictions: ………………………………………………………………………………………….36 General Venting Clearances: ……………………………………………………………………………………………37 Approved Venting Parts: …………………………………………………………………………………………………38 Allowable Co-Axial Vent Configurations: ……………………………………………………………………………..39
4

Table of Contents
Exhaust Restrictor Setting: ………………………………………………………………………………………………41 Horizontal Termination: ………………………………………………………………………………………………….42 Vertical Termination: ……………………………………………………………………………………………………..43 Gas Line Connection and Testing: …………………………………………………………………………………….45 Electrical Requirements: …………………………………………………………………………………………………46 Secondary I nstallation ……………………………………………………………………………………………….. 47 Panel Installation: …………………………………………………………………………………………………………47 Log Set & Media Installation ……………………………………………………………………………………………48 Troubleshooting ……………………………………………………………………………………………………….. 51 Parts List ………………………………………………………………………………………………………………….. 53 Parts Diagram …………………………………………………………………………………………………………… 54 Warranty ………………………………………………………………………………………………………………….. 55 I nstallation Data Sheet ………………………………………………………………………………………………. 57
5

Codes And Approvals
DI RECT VENT ONLY: This type is identified by the suffix DV. This appliance draws all of its air for combustion from outside the dwelling, through a specially designed vent pipe system. This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level. I n the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas
Association guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities or codes which have jurisdiction in your area regarding the de-rate guidelines. I n Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certified high altitude rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
· This appliance has been tested by INTERTEK and found to comply with the established VENTED DECORATIVE GAS APPLIANCE standards in CANADA and the USA as follows:
VENTED DECORATI VE GAS APPLI ANCE ( U55I ; NATURAL GAS, PROPANE GAS) CERTIFIED TO: ANSI Z21.50 / CSA 2.22 VENTED DECORATIVE GAS APPLIANCES CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES
This Urbana U55I Decorative Appliance:
· Is not a source of heat. · Has been certified for use with either natural gas or propane (see rating label).
· Is not for use with solid fuels. · Is approved for a bedroom or bed sitting room. (I N CANADA: may be installed with a listed wall
thermostat. I N USA: I nstallation w ith a thermostat is not permitted, see current ANSI Z223.1 for installation instructions.) · Must be installed in accordance with local codes. If none exist, use current installation code CAN/CGA B149.1 in Canada or ANSI Z223.1/NFPA 54 in the USA. · Must be properly connected to an approved venting system and not connected to a chimney flue serving a separate solid-fuel burning appliance.
IMPORTANT NOTICE (Regarding first fire up): When the unit is turned on for the first time, it should be turned onto high without the fan on (if equipped) for the first 4 hours. This will cure the paint, logs, gasket material and other products used in the manufacturing process. It is advisable to open a window or door, as the unit will start to smoke and can irritate some people. After the unit has gone through the first burn, turn the unit off including the pilot, let the unit get cold then remove the glass door and clean it with a good gas fireplace glass cleaner, available at your local Urbana dealer.
6

Specifications
Rating LabeL & Lighting instRuctions Location:
Remove the safety screen to access the rating label and lighting instructions. They are attached to a length of chain and are never to be tampered with or removed. All important information for your fireplace is on this label as well as the model specific serial number which you will need for warranty information. The sheet is located in the air space underneath the firebox.
Dimensions:

8″ x 11″ ve nt

38 5/ 8″ 981

31″ [787]

26 1/ 2″ [673]

to 28″ [711]

28 1/ 2″ 724

63 3/ 8″ 1608 62″ 1575
55″ 1397

48 1/ 4″ 1226 60 1/ 4″ 1530 45″ 1143
9 3/ 4″ 248 5 5/ 8″ 143

12″ 305 13″ 329

2″ 50

G a s Inp ut 2 1/ 4″ 56

3 1/ 4″ 83

Ele c tric a l Inp ut

Figure 1: U55I Unit Dimensions

7

Operating Instructions
For Your Safety, Read Safety Precautions And Lighting I nstructions Before Operating
WARNI NG: I F YOU DO NOT FOLLOW THESE I NSTRUCTI ONS EXACTLY A FI RE OR EXPLOSI ON MAY RESULT, CAUSI NG PROPERTY DAMAGE, PERSONAL I NJURY OF LOSS OF LI FE.
Lighting anD instRuctions:

FOR YOUR SAFETY READ BEFORE OPERATING
WARNING:IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION
MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
A. This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to light the pilot by hand. B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor. WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance. Do not touch any electrical switch; do not use any phone in your building. Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. If you cannot reach your gas supplier, call the fire department. C. Use only the remote supplied with this fireplace. Never use tools, don’t try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion. D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

OPERATING INSTRUCTIONS
USA Installations: This Decorative Gas Appliance is not permitted for use with a thermostat.

1. STOP! Read the safety information above on this label.

2. Read the owner’s manual including the section on “Remote Control” operation.

3. Turn off all electric power to the appliance.

4. Do not attempt to light the pilot by hand.

5. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you

smell gas, STOP! Follow “B” in the safety information above on this label. If you don’t smell gas,

go to the next step.

6. Turn on all electric power to the appliance.

7. Using the remote control, press the ON/OFF key on the remote. “ON” will

LCD Display

be indicated on the display of the

remote and an audible “beep” will be

heard at the unit to indicate the command has been received.

ON/OFF Key

8. If the appliance will not operate, follow the instructions “To Turn Off Gas To Appliance” and call your service

UP/DOWN Arrow Key MODE Key

technician or gas supplier.

TO TURN OFF GAS TO APPLIANCE

1. Press the ON/OFF Key. “OFF” will be indicated on the display and an audible “Beep” will be

heard at the unit to indicate the command has been received.

2. Turn off all electric power to the appliance if service is to be performed.

C-16462

Figure 2: Lighting I nstruction Label

8

Operating Instructions

PiLot Light:
The pilot flow adjustment is set to maximum at the factory and should not need to be adjusted. The pilot flame should cover ” to ½” (10 to 13mm) of the flame sensor (see Figure 3). However, should the need arise, turn the adjustment screw to alter the pilot gas flow.
Note: Should the pilot require adjustment it must be done prior to installation of the appliance. After installation, the valve will only be accessible through the firebox access panel.

.375-.500 (10-13mm)

Fla me Se nso r

Figure 3: Pilot Light

Routine maintenance:

Run through the following procedures to ensure the system is clean and working properly at least once a year. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not blocked by anything. The pilot flame should be blue with little or no yellow tips.
WARNI NG: Failure to position parts in accordance with this manual, or failure to use only parts specifically approved with this appliance may result in property damage or personal injury.
The venting system must be periodically examined; it is recommended the examination is done by a qualified agency.

cLeaning the gLass:
With the appliance cooled, remove the surround panel and glass door (See MaIntenance anD serVIce safety screen reMoVal and MaIntenance anD serVIce – Glass Door reMoVal). Check the gasket material on the back of the glass, making sure that it is attached and intact.
During a cold start up, condensation will sometimes form on the glass. This is a normal condition with all gas fireplaces. This condensation can allow dust and lint to cling to the glass surface which requires periodic cleaning.
Initial paint curing of the appliance can leave a slight film behind the glass, a temporary problem. The glass will need cleaning about two weeks after installation.
Use a mild glass cleaner and a soft cloth. Abrasive cleaners w ill damage the glass and painted surfaces. Depending on the amount of use, the glass should require cleaning no more than two or three times a season.
WARNI NG: Do not clean the glass w hen it is hot.

cLeaning the FiRebox:
Carefully remove the logs, they are fragile. Gently remove all the media and place on a paper towel. Vacuum the bottom of the firebox thoroughly. Carefully clean any dust off the logs and remove any lint from the burner and pilot. At this time, inspect the burner tube for cracking or severe warping. If a problem is suspected, contact the dealer. Check the logs for deterioration or large amounts of soot; a small amount on the bottom side of the logs is normal. Replace the logs as shown in the seconDary InstallatIon – loG set InstallatIon section. If new/more media is required, contact your nearest Urbana dealer.

9

Maintenance And Service
RePLacing the gLass: The glass in the appliance is a high temperature ceramic. If the glass is damaged in any way, a factory replacement is required (see Parts lIst). Wear gloves when handling damaged glass door assembly to prevent personal injury. Do not operate with the glass front removed, cracked or broken. Removal and replacement of the glass from the door must be done by a licensed or qualified service person. The glass must be purchased from an Urbana dealer. No substitute materials are allow ed. To remove the door (see MaIntenance anD serVIce – Glass Door reMoVal). The replacement glass will come with a new gasket installed. Remove any silicone remnants from the door. Apply high temperature silicone around the perimeter of the door and install the new piece of glass with gasket. Apply even pressure to the glass to allow the silicone to adhere to the gasket material. cLeaning DecoRative suRFaces: Painted and porcelain faces should be wiped with a damp cloth periodically. Never clean the face when it is hot. Do not use other cleaners as they may leave a residue, which can become permanently etched into the surface. saFety scReen RemovaL: WARNI NG: Do not attempt to remove the safety screen until the unit has completely cooled. There are four magnets that hold the safety screen into position (see Figure 4). To remove the safety screen, it is easiest to grab with both hands on either side and lift up and bring outward. Upon installation, some adjustment from left to right may be needed to center the surround.
Figure 4: Safety Screen Removal
10

Maintenance And Service
DooR tRim RemovaL:
The glass door has four trim pieces used to improve the aesthetic of the outer perimeter of the firebox. These pieces will need to be removed prior to removing the glass door. There are no fasteners holding the pieces together, rather they are linked together around the door.
First remove the two side pieces then the top & bottom pieces.
When reattaching the trim pieces, perform the above in reverse order.

gLass DooR RemovaL:

Figure 5: Door Trim Removal

The glass door is attached using four hooks (see Figure 6). To disengage the hooks and remove the door, pull the handles out and up (see Figure 7). To reattach the door, align the hooks back up with their respective attachment points, push the door into the fireplace opening, then push the hook handles down and into the opening until they lock into place (see Figure 7).

WARNI NG: Do not touch or attempt to remove the glass door if the fireplace is not completely cold.

WARNI NG: Never operate the fireplace with the glass door removed.

Figure 6: Glass Door Removal

Figure 7: Door Hook Unlock ( Left) and Lock ( Right)
11

Maintenance And Service

The burner will need to be removed for maintenance and fuel conversion. Follow the procedure carefully. Proceed only w hen the unit has completely cooled dow n.
buRneR assembLy RemovaL:

1. Remove the safety screen (see MaIntenance anD serVIce – safety screen reMoVal on page 10).

2. Remove the door trim (see MaIntenance anD serVIce – Door trIM reMoVal on page 11).

3. Remove the glass door (see MaIntenance anD serVIce – Glass Door reMoVal on page 11)

4. Remove log set (if installed).
5. Remove the Rear log mounts by unscrewing the 2 T-20 screws holding the mounts on (Firgure 8)

6. Remove the Log Grate by removing the two (2) T-20 screws at the rear of the grate and loosening the two screws holding the log grate clamps in place near the front of the grate (see Figure 9).

7. Remove the two (2) T-20 screws securing the orifice mount clamp onto the burner (see Figure 10).

8. Remove the two (2) T-20 screws securing the pilot assembly to the burner.
9. Loosen the four (4) T-20 screws securing the burner to the firebox (see Figure 11). The burner has keyslot holes that allow the burner to then be removed without fully removing the screws.

Figure 8: Log Mount Removal

To re-install the burner, follow the steps above in reverse. When placing the burner back in the unit, be sure not to move the air shutter. Do not over tighten the burner screw s or they might
strip; just get them snug.

Figure 9: Log Grate Removal

Figure 10: Oriface Mount Clamp
12

T20(xS4c)rews Figure 11: Log Burner Removal

Maintenance And Service

buRneR shutteR caP aDjustment:

The U55 contains an adjustable shutter cap that can alter the amount of air the burner receives. This can greatly affect the quality of the burn, especially when converting the gas type for the unit. Follow these steps carefully to properly set the shutter cap:
1. Remove the burner assembly from the unit (see MaIntenance anD serVIce – Burner asseMBly reMoVal on page 12).

2. At the back of the burner (where the burner connects to the burner orifice), there is a single philips head screw that should be loosened. This will allow for adjustment of the burner cap (see Figure 12).

Less aiR

3. Adjust the shutter forward following the guidelines below. These are general settings only and the shutter may require additional adjustment (less/more) depending on the exact setup of the appliance: NG: Closed
LP: 3/4 open

moRe aiR
Figure 12: Burner Shutter Adjustment

comPonent backPack RemovaL:
The component backpack houses the valve, IFC and fuses for the fireplace. It is located on the back right side of the unit. To remove the backpack and access the components, remove the eight (8) T-20 screws around the perimeter (see Figure 13).
Once installed, the components can be accessed from inside the firebox. Refer to MaIntenance anD serVIce – coMPonent access after InstallatIon on page 15 for instructions on how to do so.

• Note: Ensure that the backpack is properly supported while removing from the unit to avoid possible damage and injury.

Figure 13: Component Backpack Removal
13

Maintenance And Service
toP Light RePLacement:
1. Disconnect electrical power to the unit. 2. Remove the safety screen, door trim, and glass door (see page 10 to page 11). 3. Remove light deflector (see Figure 14). 4. Remove the top light assembly by removing four (4) bolts using a 5/16″ socket (see Figure 15). 5. Grab the connectors firmly at the base to disconnect them from the bulb assembly. Remove assembly from unit
then disconnect the ground wire.

Figure 14: Light Deflector Removal
6. Remove the light cover by removing the two (2) T-20 screws. If light gasket is damaged, contact your Urbana dealer for replacement.
7. Replace the bulb or light assembly as necessary and assemble back into unit. Bulb Specifications: G9 Halogen, 25W, 120V Urbana Part #: 50-4119
8. Reconnect electrical power.

Figure 15: Top Light Removal
T20 Screw Top Light Cover
Top Light Assembly Light Gasket Light Retainer

Figure 16: Top Light Assembly
14

Maintenance And Service

comPonent access aFteR instaLLation:

To access the control panel and components after the U55 has been installed into the wall, perform the steps in the following sections.

contRoL PaneL access:
1. Remove the safety screen (see MaIntenance anD serVIce – reMoVe safety screen on page 10).
2. Remove the door trim (see MaIntenance anD serVIce reMoVe Door trIM on page 11).
3. A side cover can be found on the inner right side of the unit. It is held in place using two magnets. Gently pull the side panel out and away from the unit (see Figure 17).
4. Behind the side cover is the control panel which contains:
· Pressure taps for the inlet (IN) and the manifold (OUT)
· Switches for the burner (bottom), IFC reset (middle), and power vent (bottom) see section below
· Access to the battery backup
Refer to Figure 18 for a diagram of the control panel.
For convience, the fireplace comes pre-wired for power vent applications. If needed, to switch into power vent (PV) mode locate the PV switch above the the IFC Reset. The top rocker switch with the cover over it controls the mode setting of the fireplace’s IFC. From the factory the – symbol is down, press the rocker switch so that the O symbol is down. To clarify:
– symbol down = Direct Vent (DV) mode
O symbol down = Power Vent (PV) mode

Figure 17: Side Panel Removal
Inlet Pressure Tap
Manifold Pressure Tap

If for some reason the IFC needs to be switched back to DV mode simply press the switch again w ith main pow er disconnect ed.
I MPORTANT – Main power must not be connected to the fireplace prior to switching between DV and PV modes. If power is connected the IFC will remain in the previous mode until power is removed. Turning the fireplace on and off via the remote will not correct this.

Power Vent Switch IFC Reset
Burner Switch

Quick Tip – A typical symptom of the fireplace being inadvertantly switched to PV mode is a responsive remote with full control of the Light circuit but no pilot ignition sequence.

Backup Batteries
Figure 18: Control Panel

15

Maintenance And Service
comPonent access: 1. Remove the safety screen (see MaIntenance anD serVIce – reMoVe safety screen on page 10). 2. Remove the door trim (see MaIntenance anD serVIce – reMoVe Door trIM on page 11). 3. Remove the glass door (see MaIntenance anD serVIce – Glass Door reMoVal on page 11). 4. The components can be accessed behind the right liner panel. Loosen the two (2) bolts on the right liner retainer
using a 5/16″ socket until it can be removed. See Figure 19. 5. Remove the right liner from the firebox. See Figure 20. 6. Using a T20 screwdriver remove the 12 screws from the black cover plate on the firebox side to gain access
to the valve, IFC, and fuse.
Loosen

Figure 19: Liner Retainer Removal
Fuse RePLacement:
1. Disconnect electrical power to the unit. 2. Remove component backpack (see
MaIntenance anD serVIce – coMPonent BackPack reMoVal on page 13). If the unit is already framed into the wall, refer to MaIntenance anD serVIce – coMPonent access after InstallatIon on page 15. 3. Remove the fuse cover by removing the two T-20 screws (see Figure 21). 4. Remove the fuse by removing the two T-20 screws if they appear damaged. 5. Reconnect power to the unit.

Figure 20: Right Liner Removal

16

Figure 21: Fuse Removal

Maintenance And Service
FueL conveRsion:
TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY Please read and understand these instructions before installing.

Warning: This conversion kit shall be installed by a qualified service agency in accordance w ith the manufacturer’s instructions and all applicable codes and requirements of the authority having jurisdiction. I f the information in these instructions is not follow ed exactly, a fire, explosion or production of carbon monoxide may result causing property damage, personal injury or loss of life. The qualified service agency is responsible for the proper installation of this kit. The installation is not proper or complete until the operation of the converted appliance is checked as specified in the manufacturer’s instructions supplied w ith the kit.

Kit Parts List:
1 – LP Stepper Motor w/ Hardware 1 – Burner Orifices (LP: #38) 1 – Pilot Orifice (NG: 0.2) or (LP: 0.14)

2 – Conversion Labels [included with unit]

Carefully inspect all parts supplied with this conversion kit. If any parts have been damaged or are missing, contact your dealer, distributor or courier company to have them replaced before starting this installation.

conveRsion kit instaLLation:

1. Disconnect the gas supply completely as well as any electrical power source before proceeding.
2. Remove safety screen, door trim, glass door, log grate, and burner (see MaIntenance anD serVIce section of Owner’s Manual).
3. Convert the existing burner orifice with the one provided in this kit using a 1/2 inch socket.

Figure 22: Orifice Location
17

Maintenance And Service

4. Remove the pilot cover from the pilot assembly (see Figure 23).
5. Convert the existing pilot orifice using a 7/16 inch wrench. Loosen the pilot head, rotate counter clockwise and fully remove. Remove the existing orifice and replace with the one supplied in the kit (Figure 24). Re-install the pilot head and tighten back to its original position (Figure 25).
6. Convert the gas valve:
a) Remove the existing stepper motor using a T-20 screwdriver. b) Remove the rubber diaphragm and spring within; do not reuse. c) Install the new stepper motor with integrated diaphragm assembly using longer hardware. d) Plug new motor into existing wiring harness.
7. Adjust the burner shutter cap to the proper setting (see section MaIntenance anD serVIce – Burner shutter caP aDjustMent on page 13).

Figure 23: Pilot Shield Removal

8. Reinstall burners, log grate, burner media, logs, and glass door (see appropriate MaIntenance anD serVIce sections).

9. Purge any air from gas line and reconnect to unit.

10. Use a small brush and apply a warm soapy water solution to all gas connections. If a gas leak is present, bubbling will occur. Gas leaks can be repaired by using a gas approved pipe thread sealant. WARNI NG: NEVER USE AN OPEN FLAME WHEN TESTI NG
FOR GAS LEAKS.

Figure 24: Pilot Orifice

11. Reconnect electrical power to the unit.

12. Light the pilot and recheck for leaks in the aluminum pilot line. If a leak is evident, contact your Urbana dealer for a pilot line replacement. WARNI NG: DO NOT ATTEMPT TO FI X THI S LI NE, I T MUST BE REPLACED I F DAMAGED. The pilot should
properly cover the thermocouple. If adjustment is necessary, turn

Figure 25: Correct Pilot Position

the adjustment screw in the valve (see Figure 70) clockwise to decrease and counter-clockwise to increase until the correct flame is achieved.

13. Start the main burner and verify full range of adjustment using the UP/DOWN key. Confirm the inlet and manifold gas pressures are within the acceptable range using a manometer (see InItIal InstallatIon – Gas lIne connectIon anD testInG). If this unit has been installed at an altitude higher than 2000ft (610m) it is required to de-rate the unit accordingly. I n the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities or codes which have jurisdiction in your area regarding the de- rate guidelines.

I n Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certified high altitude rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).

14.MAKE SURE that the conversion labels provided are installed on or close to the rating label to signify that the unit has been converted to a different fuel type.

18

Initial Installation
QUALIFIED INSTALLERS ONLY
intRoDuction: This section of the owner’s manual is for the use of qualified technicians only. There are several installation safety guidelines that must be adhered to; please carefully read the safety precautions at the front of this manual. Please review the following instructions carefully to ensure the unit is prepared properly before installation.
unit instaLL PRePaRation:
naiLing FLanges: There are four (4) nailing flanges to secure the unit to the framing, they are assembled flat from the manufacturer (see Figure 26). Flip the nailing flanges up 180 degrees and secure in place using the T-20 srews above pre-installed in the cabinet. Bend the flanges 90 degrees making them flush with the cabinet face (see Figure 27).

Figure 26: Nailing Flange Flat
ReaR stanDoFFs:

Figure 27: Nailing Flange Assembled

Hand bend and install the 4 rear standoffs on the back of the unit using the supplied T-20 screws (figure 28 and figure 29).

Rear Standoffs Figure 28: Rear Standoff Location

Figure 29: Rear Standoff Install
19

toP stanDoFFs:

Initial Installation
QUALIFIED INSTALLERS ONLY

1. Bend top standoffs by hand to form general shape (see Figure 30).

2. Install top standoffs into position using supplied T-20 screws (see Figure 31).

Figure 30: Top Standoff Shape

3. I nstall heat shield support using four (4) supplied T-20 screws (see Figure 32).

Figure 31: Top Standoff Install

Figure 32: Top Standoff Support Install
20

Initial Installation
QUALIFIED INSTALLERS ONLY
oPtionaL Finishing eDges: The U55 comes equipped with clean finishing edges installed to allow for facing materials like stone and tile. An optional 3-piece set of finishing edges is also supplied with an integrated finishing flange to accomodate rough edge facing materials like cement board and drywall (if CSS has been activated). To install the optional finishing edges: 1. Remove the safety screen 2. Use a T-20 Screwdriver to remove the existing
clean finishing flanges. There are 7 screws per side and 6 across the top to remove. 3. Install the supplied finishing flanges by reusing the removed screws. The side flanges are common and not left or right specific
Figure 33: Finishing Edge Removal / I nstallation

2″ stone (Cabinet adjusted back) 1/2″ Drywall (Cabinet Adjusted forward)

c le a n edge

1/ 2″ fla ng e

Figure 34: Finishing Edge Comparison
21

Initial Installation
QUALIFIED INSTALLERS ONLY FRaming DePth: The U55 can adjust its front face to account for different framing material thicknesses. It can account for material thickness ranging from 1/2″ to 2″. 1. Remove the safety screen (see MaIntenance anD serVIce – reMoVe safety screen on page 10). 2. Remove the door trim (see MaIntenance anD serVIce – reMoVe Door trIM on page 11). 3. On the inside of the cabinet there are two side covers attached via magnets. Gently pull on the side cover
until they detach and set them aside (see Figure 35). 4. There are eleven (11) slotted fasteners that need to be loosened to adjust the framing depth. There are
two (2) behind the side covers removed in the prior step, four (4) on the outside of each cabinet side, and one (1) of the top-center of the unit (see Figure 36). 5. With the fasteners loosened, the front face should now be adjustable. All pieces are still connected to each other and should move as one. Adjust the depth to match the desired framing material then retighten the eleven (11) slotted fasteners.
Adjustment Slots

Figure 35: Side Cover Removal

Figure 36: Framing Depth Adjustment

22

Initial Installation
QUALIFIED INSTALLERS ONLY PLacement anD FRaming:

Table 1: U44 Framing Depth

Minimum Depth (2″ facing mat.)

26 ½”

673 mm

1″ 25mm

Maximum Depth (½” facing mat.)

28″

711 mm

Clearance from

framing studs to venting

NO TE: Whe n fra m ing the unit, c a re m ust b e ta ke n to c o nside r the fina l

flo o r thic kne ss, the b o tto m o f the

60 1/4″
1283 mm

a pplia nc e m ust sit flush with the finishe d flo o r to e nsure p ro pe r fit o f the surro und c o m po ne nts.

63 ½”
1359 mm

The location for the appliance

can be raised, at floor level, or

108″
2172 mm

installed in a corner. There are minimum framing measurements

for each situation. The basic

rough opening should have

the following dimensions (see

Figure 37). The appliance must

be placed on a strong and level

ReeffeerrttooTTaabblele1on left
Figure 37: U55 Minimum Framing

surface.
The gas line must be run to the right side of the appliance, there

is a 3/8 NPT fitting to connect the gas line to. The electrical wiring must also be brought to the right side.

The location of the appliance should be chosen so there will be at least a 36 inches ( 914 mm) clearance

from drapes, doors and other combustible materials.

Combustible material may be brought up to any finishing edge ONLY if the Cool Surface System

(CSS) has been correctly activated allow ing heat in the chase to be vented. This system keeps the

front wall cool enough for any combustible materials. The supplied non- combustible board can still be used

but is not mandatory when the CSS is activated, combustible material may overlap in this situation.

54 / ”

I f the CSS has NOT been activated ( Tradition-

al I nst all) you MUST use a non- combust ible

material directly above the appliance extend-

ing up the front w all 15″ from the top finish-

ing edge, it is recommended to use the supplied

non-combustible board. Combustible material must

NOT be brought up to the top finishing edge. Also

combustible material CANNOT overlap the non-com-

45″

bustible board on a traditional installation.

NOTE: These are exact dimensions, add tolerance when cutting finishing material to ensure fit around the finishing edge.

Figure 38: Finishing Edge Dims

23

Initial Installation
QUALIFIED INSTALLERS ONLY
cooL suRFace activation:
WARNI NG: I T I S ESSENTI AL THAT THE CHASE I S VENTED I N A MANNER THAT RELI EVES THE ADDI TI ONAL HEAT ENTERI NG THE CHASE. ENSURE ONE OF THE AVAI LABLE FRAMI NG OPTI ONS HAVE BEEN CONSTRUCTED I N ACCORDANCE WI TH THI S MANUAL. FAI LURE TO DO SO CAN CREATE AN OVERHEATI NG SI TUATI ON THAT COULD LEAD TO BUI LDI NG FI RE

Ensure your chase has been constructed in a manner that vents the chase into the same room. It is not permitted to vent the chase into an adjoining room. The CSS bleeds heat off the appliance into the chase as opposed to climbing up the front face. This dramatically lowers the front wall temperatures allowing the placement of delicate objects above the appliance. Review the guidelines in the previous sections to ensure your install is in accordance with the framing specifications. Follow these instructions to activate the CSS feature.

Step 1. Remove the safety screen (see MaIntenance anD serVIce – reMoVe safety screen on page 10).
Step 2. Remove the door trim (see MaIntenance anD serVIce – reMoVe Door trIM on page 11).
Step 3. Remove the glass door (see MaIntenance anD serVIce – Glass Door reMoVal on page 11).
Step 4. Remove the two cover plates on the ceiling of the unit. These are secured by four (4) T-20 screws. See Figure 39.

Figure 39: CSS Cover Plates

Step 5. If already installed, temporarily remove the top standoffs & standoff brace from the unit. Step 6. Remove the four (4) T-20 screws shown in Figure 40. Step 7. Bend the two flaps upwards 90° to open the CSS air channels. See Figure 40. Step 8. If removed in Step 5, re-install the top standoffs & standoff brace. The CSS system is now activated.

Figure 40: CSS Top Flaps
24

Initial Installation
QUALIFIED INSTALLERS ONLY

Standard I nstall: the supplied noncombustible facing is mandatory. Image shows single layer finishing material used.

Cool Surface System ( CSS) I nstall: I mage shows how combustible facing can be brought right down to the finishing edge.

1 2

”

13mm

Supplied Non Combustible Board

1 2

”

13mm

Drywa ll

Standard Thick Facing I nstall: By adjusting the cabinet back, non-combustible material may be layered on top of the supplied Noncombustible board. Supplied board not needed for thick non-combustible finishes like rock.

Cool Surface System Extended I nstall: By adjusting the cabinet back, combustible material may be layered on top of the supplied Non-combustible board. Supplied board is not needed for thicker combustible finishes.

111534″ ” [328918mmmm]

7 8

”

22mm

Mimimum

Exte nd e d Tiling Fla ng e

Sup p lie d No n C o mb ustib le Bo a rd

Ex. Shiplap

7 8

”

22mm

Mimimum

1 2

”

13mm

Extended Tiling Flange

Supplied Non Combustible Board
25

Initial Installation
QUALIFIED INSTALLERS ONLY cooL suRFace FRaming:
This appliance is manufactured with a built-in heat distribution kit, referred to as the Cool Surface System (CSS). The purpose of the CSS is to dramatically reduce the front wall temperatures above your appliance. This is very useful when delicate objects such as a TV or artwork are mounted above the unit. Using this feature will also allow you to use combustible facing materials right up to the finishing edge. It is extremely important these instructions are followed meticulously. If not installed correctly this could be very dangerous and could lead to building fire. If the CSS is activated it is crucial that the chase is vented in accordance to this manual. There are a few different options available to finish the CSS.

Framing Option 1: Front Discharge (flush wall installations) – Construct the framing in a way that provides a minimum 53 inch (1346mm) by 3 inch (76mm) gap at the top of the facing wall. It is essential that these dimensions are respected and not to deviate away from them when using combustible materials inside the chase (see Figure 41).

53″ 1346mm Minimum

5″ 127mm Maximum

Note: If you wish to construct the CSS air discharge part way up a tall wall then it is essential to build a false ceiling inside the chase at the desired height to direct the rising heat out of the gap.

3″ 76mm Minimum

CSS Air Disc ha rg e

No n-Co mb ustib le b o a rd NOT

ma nd a to ry fo r CSS Insta ll

54

7 8

”

1393mm

15 ” 381mm

100″
2540mm Minimum

Figure 41: Framing Option 1
26

Initial Installation
QUALIFIED INSTALLERS ONLY
Optional: False Ceiling – If your ceiling dimension is greater than the minimum (Figure 37) You may want the CSS Air discharge lower on the wall. To do this a false ceiling is required to properly evacuate the heat from the chase. (See Figure 42).

3″ 76mm Minimum

False Ceiling
21″ 533mm Minimum

Figure 42: False Ceiling

Figure 43: False Ceiling I so View

Option 2: Open Chase ( built- out installations) – This could be considered the most discreet option when considering the CSS. The chase must be constructed in a way that stops short of the ceiling, leaving it totally vented above. Minimum framing dimensions must be followed when constructing this option and not to deviated from them when using combustible materials. Consider Optional 3: Valance to work in conjunction with this option.

6″ 152mm Minimum

3″ 76mm Minimum

21″ 533mm
Minimum

32″” M IN

Wa ll Mo unte d Ob je c t Figure 44: Option 2

Figure 45: Open Chase I so View

27

Initial Installation
QUALIFIED INSTALLERS ONLY Option 3: Valance – A valance may be desired to accentuate or hide the CSS outlet. Consider framing option 1 or 2 to utilize the valance feature. This is an optional decorative feature that covers up the CSS outlet gap. Minimum opening and valance dimensions must be followed to ensure safe heat dissipation. Combustible materiel is acceptable when constructing the valance. It is acceptable to wrap the valance around the three sides of a built out chase (Option 2).

Minimum 4″ 102mm

6″ 152mm Minimum

1″ 25mm Maximum

6″ 152mm Minimum

3″ 76mm

21″
533mm Minimum

Wa ll Mo unte d Ob je c t

Figure 46: Valance I nstall
Figure 47: Valance I so View
Option 4: Side Discharge – Construct the framing in a way that provides two gaps, one on each side of the chase as shown in Figure 48 & Figure 49. Each gap should be a minimum of 21 inch (533mm) by 3 3/4 inch (95mm). It is essential that these dimensions are followed and not to deviated from them when using combustible materials inside the chase. Note: If you wish to construct a similar cutout part way up a tall wall then it is essential to build a false ceiling inside the chase at the desired height to direct the rising heat out of the gap.

3

3 4

”

95mm

Minimum

5″ 127mm Maximum

21 ” 533mm Minimum

21″ 533mm Minimum

Figure 48: Side Discharge
28

Figure 49: Side Discharge I so View

Initial Installation

Recess instaLLation

QUALIFIED INSTALLERS ONLY

These are the minimum allowable dimensions required to safely operate the appliance. Plan your entire installation before proceeding. The maximum allowable framing depth for a recess is 3 1/2″ (90mm).

21″ (533m m ) Min. Ce iling to Elb o w
Cle a ra nc e
3 1/ 2″ (89mm) Ma x. Fra me d Re c e ss De p th
15 1/ 4″ (387mm)
60 1/ 4″ (1530mm)
45″ (1143mm)

Ad justa b le Fra ming De p th 28″ [1/ 2″ Fa c ing ] – 26 1/ 2″ [2″ Fa c ing ]

Figure 50: Recess I nstallation

29

Initial Installation

coRneR instaLLation:

QUALIFIED INSTALLERS ONLY

These are the minimum allowable framing dimensions required to safely operate the appliance in a corner install. Plan your entire installation before proceeding.
25 1/2″ [556mm]

1/2″ [12.7mm]

103″ [2334mm]

63 3/8″ [2334mm]

36″ [786mm]

4 1/16″ [103mm]

72 3/4″ [1651mm]

Figure 51: Corner I nstallation
FLooR PRotection: The appliance must be placed on a solid and level floor; plywood is recommended for basic installations. A protective hearth is not required but highly recommended for the longevity of sensitive flooring materials in front of the appliance. If masonry is to be used, prepare the necessary foundation for the masonry load. When masonry construction is being used, a lintel must be used over top of the appliance to support the added weight. Consider the height of hearth finish material (stone, brick, etc.) when building a appliance platform. The bottom of the fireplace must be level with finished hearth.
30

outDooR instaLL:

Initial Installation
QUALIFIED INSTALLERS ONLY

All U55 fireplaces may be installed in a covered outdoor area when following the requirements stated below:

· Fireplace must be installed in a weather proof enclosure while still following all clearance to combustible materials as outlined in the fireplace’s manual. · The fireplace cannot serve as part of the building’s insulation or weatherproofing barrier. The building must be properly insulated and sealed from the outside prior to installation of the fireplace.

½A A

· The fireplace must be protected by an overhang with a depth that is at least equal to half of its height from the base of the fireplace, as shown in Figure 52.

Example – I f the overhang height = 8ft ( 2.4m) then the required overhang depth must be at least 4ft ( 1.2m)

· The width of the covered overhang on each side of the fireplace must also be at least equal to half of its height
Example – I f the overhang height = 8ft ( 2.4m) then the overhang must extend at least 4ft ( 1.2m) past each side of the
fireplace opening

Figure 52: Overhang Depth Requirements

· Fireplace may only utilize the Cool Surface System (CSS), or any variant of it, when the covered overhang is flat with no pitch in front or to the side of the fireplace.

· For models equipped with remote control, neither “Smart Mode” nor Thermostat is permitted for use. The fireplace may not be wired to an external thermostat.
· Plated finish surround panels are not permitted for outdoor installation due to the high potential for oxidation to form on the surface.
· Any outdoor furnishings must be kept a minimum of 3ft (0.9m) away from the front of the fireplace.
· Electrical and gas connections must follow applicable codes and standards pertaining to outdoor installations.
· Horizontal termination caps must not discharge into the same space shared by the front of the fireplace. Vertical termination caps are recommended.

31

Initial Installation
QUALIFIED INSTALLERS ONLY manteL RequiRements:
First determine what mantel height or depth you would like and use the graph to determine the minimum corresponding dimension. Mantel graph dimensions are measured from the bottom of the appliance, if you wish to reference the mantel height from the tiling edge subtract 45 inches (1143mm) from the mantel height depicted on the graph. If you plan to install a TV above your appliance refer to the appropriate section for available options. It is acceptable to install a combustible mantel over top of the non-combustible board. I f you are activating the cooL suRFace system the mantel clearances may be reduced. Refer to the second chart below for the reduced clearances.

68

MANTEL HEIGHT

66 12″ MANTEL
64
8″ MANTEL 62

60

4″ MANTEL

50

2

4

6

8

10

12

14

Figure 53: Mantel Clearances – Non CSS

52

MANTEL HEIGHT

50 12″ MANTEL
48 8″ MANTEL
46 4″ MANTEL
44

36

2

4

6

8

10

12

14

MANTEL DEPTH

32

Figure 54: Mantel Clearances – CSS Activated

Initial Installation
QUALIFIED INSTALLERS ONLY minimum instaLL & venting RequiRements FoR natuRaL gas [ng] For safe and proper operation of the appliance follow the venting instructions exactly. Deviation from the minimum vertical length can create difficulty in burner start-up, flame appearance and sooting. Allow several minutes for the flame to stabilize after ignition under extreme vent configurations. It is recommended for vent lengths that pass through unheated spaces (garages, attics, crawl spaces) be insulated to minimize condensation. NOTE: At least 3 (76mm) of clearance is required above vent when passing through an exterior wall when horizontally terminating.
26½” – 28″ [673 – 711mm]

21″ [533mm] First Elbow Only

36″ Minimum [914mm]

15″ NonCombustible
Zone

108″ [2743mm]

81 /” 2082mm
Use one 24″ vent section to achieve minimum rise in order for this dimension to work.

Dependent of brand of 8×11 venting used. Additional 3″ required if using Metal-Fab Sure Seal
Figure 55: Minimum Vent for Natural Gas [ NG] 33

Initial Installation
QUALIFIED INSTALLERS ONLY minimum instaLL & venting RequiRements FoR PRoPane [LP ] For safe and proper operation of the appliance follow the venting instructions exactly. Deviation from the minimum vertical length can create difficulty in burner start-up, flame appearance and sooting. Allow several minutes for the flame to stabilize after ignition under extreme vent configurations. It is recommended for vent lengths that pass through unheated spaces (garages, attics, crawl spaces) be insulated to minimize condensation. NOTE: At least 3 (76mm) of clearance is required above vent when passing through an exterior wall when horizontally terminating.

26½” – 28″ [673 – 711mm] 15″ NonCombustible
Zone
108″ [2743mm]

Minimum 8ft of Vertical Venting
13″ [330mm] 146″ [3708mm]

34

Figure 56: Minimum Vent for Propane [ LP]

Initial Installation
QUALIFIED INSTALLERS ONLY
cLeaRances & non-combustibLe :
When installing as a zero clearance appliance the correct clearances and materials must be used.
above unit: The supplied noncombustible boards are required above the unit up to 15″ MIN.
However this not required if the Cool Surface System has been properly installed.
heaDeR: The header can be made up of wood 2×4 construction at or above the top standoffs.
beLow unit: Is is recommended the appliance sit a solid and level piece of 3/4″ plywood.
aDjacent/siDewaLL: There must be a minimum distance of 3 1/ 2″ ( 89mm) from the finishing edge of the appliance to an adjacent wall composed of combustible material.
manteL: It is not necessary to install a mantel, but if one is desired the guidelines as shown in “InItIal InstallatIon – Mantel requIreMents”.
FLooR: The unit must be raised to accommodate flooring thickness. Always ensure convective air gaps around the unit remain unobstructed. Combustible flooring can be used but make sure to review the maximum allowable temperature for your specific flooring material. Since every home and installation is unique, temperatures should be verified at the time of install. A hearth should be installed if temperatures exceed the manufacturers maximum allowable temperature.

53″ 1346mm Minimum

5″ 127mm Maximum

3″ 76mm Minimum

CSS Air Disc ha rg e

No n-Co mb ustib le b o a rd NOT

ma nd a to ry fo r CSS Insta ll

54

7 8

”

1393mm

15 ” 381mm

100″
2540mm Minimum

Figure 57: Typical Facing Layout
35

Initial Installation
QUALIFIED INSTALLERS ONLY
tv instaLLation consiDeRations:
Use of the Cool Surface System is highly recommended w hen mounting a TV or delicate artw ork above the appliance. If the system is not desired, some considerations must be made to ensure above objects are protected from the heat. A recess, mantel, or a combination of both will be needed for heat protection.
There is no guarantee that the temperature will not harm the longevity of your TV. Make sure to consult your TV manufacture’s specifications to find the maximum allowable operating temperature. Since every home and installation is unique, temperatures should be verified at the time of install. A TV should not be installed if temperatures exceed the manufacturers maximum allowable temperature.
Mantel Only I nstallation: Always maintain minimum clearances (see Figure 58). The total depth of the TV including the wall mount will determine the minimum allowable mantel depth.
Recess/ Mantel I nstallation: Always maintain minimum clearances (see Figure 59). The total depth of the TV and wall mount as well as the recess depth will determine the minimum whether or not a mantel is recommended. A mantel may not be needed if the TV and Mount are low profile enough.
A mantle is not mandatory, but highly recommended for protection of a TV. If choosing to not use a mantel you should place the TV as high up the wall as possible. Please consult the TV manufacture’s specifications to find the maximum allowable operating temperature. Temperatures should be confirmed on site after an extended burn.
See “InItIal InstallatIon – Mantel clearances” and “InItIal InstallatIon – recess InstallatIon” for more information.

Air gap behind TV Min: 1 1/2″ [38mm] (typically provided by wall mount)

Air gap behind TV
Min: 1 1/2″ [38mm] (typically provided by wall mount)

Min:

2

1 2

”

64mm

Min: 2″ gap 50mm

Mantel Thickness

3 4

”

Min: 19mm

Maintain minimum 2 1/2″ TV screen distance -See mantel instructions for further information

Non-Combustible Board (supplied)

Figure 58: Minimum TV I nstall
36

Min: 6″ gap (15cm)
17 1/ 4″ (43.8c m)
Figure 59: Recess Minimum TV I nstall

DiRect vent:

Initial Installation
QUALIFIED INSTALLERS ONLY

WARNI NG: – Follow the venting instructions exactly for safe and proper appliance operation. – Use Mill Pac or high temp RTV silicone for all venting aconnections. – Risk of fire, explosion, or asphyxiation if improper venting setup. -Risk of fire, do not allow loose materials or insulation to contact vent pipe. Remove insulation to allow installation of thimble and maintain clearances to combustible m a t er ia ls.
This appliance uses 8″ x 11″ vent pipe system. For safe and proper operation of the appliance follow the venting instructions exactly. Deviation from the minimum vertical length can create difficulty in burner start-up and sooting. Allow several minutes for the flame to stabilize after ignition under extreme vent configurations. It is recommended for vent lengths that pass through unheated spaces (garages, attics, crawl spaces) be insulated to minimize condensation. Use at least three (3) screws at each vent connection. Check periodically that the vents are unrestricted, especially the exterior vent cap.
vent teRmination RestRictions:

DE B
L

O H

C

B

Fixed

B

F

Closed

Openable

Fixed Openable Closed

G

B

AJ

M K

Termination Cap

Air Supply I nlet G Gas Meter

I
Restriction Zone
(Termination not allowed)

Figure 60: Vent Termination Restrictions, refer to Table 2

N G
A

Table 2: Vent Termination Clearances

Let t er

Canadian I nstallation 1

US I nstallation2

Descr ipt ion

A

12 in (30 cm)

Clearance above grade, verandah, porch, deck, or balcony.

B

12 in (30 cm)

9 in (23 cm)

Clearance from window or door that may be opened.

C

12 in (30 cm)*

Clearance from permanently closed window (to prevent

condensation).

D

Vertical clearance to ventilated soffit located above the

36 in (76.2 cm)

terminal, within a horizontal distance of 2 ft (60 cm) from center line of terminal.

E

Clearance to unventilated soffit.

F

12 in (30 cm)

Clearance to outside corner.

G

12 in (30 cm)

Clearance to inside corner.

H

3 ft (91 cm) within a height of 3 ft (91 cm) within a height of Clearance to each side of center line extended above me-

15 ft (4.5 m) above the meter/ 15 ft (4.5 m) above the meter/ ter/regulator assembly.

regulator assembly

regulator assembly*

I

3 ft (91 cm)

3 ft (91 cm)*

Radial clearance around service regulator vent outlet.

J

12 in (30 cm)

9 in (23 cm)

Clearance to non-mechanical air supply inlet to building, or the combustion air inlet to any other appliance.

K

6 ft (1.83 m)

3 ft (91 cm) above if within 10 Clearance to mechanical air supply inlet.

ft (3 m) horizontally

37

Initial Installation

QUALIFIED INSTALLERS ONLY

L

7 ft (2.13 m)t

7 ft (2.13 m)*t

Clearance above paved sidewalk or paved driveway located on public property.

M

36 in (76.2 cm)+

Clearance under verandah, porch, deck, or balcony.

N

12 in (30 cm)*

Clearance horizontally to any surface (such as an exterior

wall) for vertical terminations.

O

12 in (30 cm)

Clearance above roof line for vertical terminations.

1 In accordance with the current CSA B149.1, Natural Gas and Propane Installation Code. 2 In accordance with the current ANSI Z223.1 NFPA 54, National Fuel Gas Code.

• t

These numbers are only estimates. A vent shall not terminate directly above

a

side

walk

or

paved

driveway

that

is

located

between

two

single

family

dwellings

and

it

s+erPveersmbitotethd

dwellings. only if verandah,

porch,

deck,

or

balcony

is

fully

open

on

a

minimum

of

two

sides

beneath

the

floor.

Clearances must be in accordance w ith local installation codes and requirements of the gas supplier.

NOTE: Venting terminals shall not be recessed into w alls or siding.

geneRaL venting cLeaRances:

The clearance to combustibles must be maintained around any vertical or horizontal vent pipe. The required clearance changes depending on the size and orientation of the venting used. Refer to table 3 below.
Table 3: Vent Pipe Minimum Clearances

Vent

Vertical Pipe to Horizontal Pipe to Above First Above Subsequent Above Horizontal Wall Frame 8″

the Side Walls the Sides & Bottom

Elbow

Elbows

Vent Pipe

(203mm) or less

8×11 Metal-Fab
8×11 Town & Country

1″ (25mm) 1 ¾” (44mm)

1″ (25 mm) 1 ¾” (44mm)

See figure 55

3″ (76 mm)

3″ (76 mm)

3″ top (76mm)

See certified thimbles in venting section and frame accordingly (Table 6). A thimble will assure the proper support and spacing requirements for the vent pipe as it passes through the exterior wall. Installations in Canada require that a wall thimble be used for passing through walls and ceilings. All sealing and vapour barriers must comply with local building codes. Not all standard 8″ thimbles can be used; you MUST maintain 3″ ( 76mm) clearance above a vent pipe running through a w all.

The framing clearance of the thimble will depend on the size of venting used. Refer to Table 4 for the proper clearance dimensions. The offset of the thimble must be ABOVE the vent pipe with the gap insulated.
The venting configuration depends on the locations of walls, ceilings, and studs. However, the pipes cannot
be of arbitrary length and arrangement. Certain guidelines have been set in “InItIal InstallatIon – allowaBle co-axIal Vent confIGuratIons” because the length of the vertical and horizontal sections dramatically affects the burning efficiency of the fireplace.

Table 4: Thimble Framing Clearances

Vent Size Clearance ( Height) Clearance ( Width)

8″ x 11″

16 1/4″

14 1/4″

38

x” x”
Figure 61: Thimble Framing

Initial Installation
QUALIFIED INSTALLERS ONLY

WARNI NG
-This gas appliance must be direct vented and can’t be connected to a chimney flue serving a separate solid-burning appliances.
-Venting terminals cannot be recessed into a w all or siding.

aPPRoveD venting PaRts:
This fireplace has been tested and certified for use with the venting brand names listed in Table 5. Refer to Table 6 below for part numbers of commonly used parts for 8″ x 11″ ventin. For more venting parts please visit the respective manufacturers’ website.
WARNI NG: Do not mix parts from different vent manufacturers’ systems.

8″ x 11″

Table 5: Approved Vent Manufacturers

M a nuf a ct ur er Town & Country Metal-Fab Inc.

Brand Name –
Sure-Seal

Nominal Sizes 8″ x 11″ 8″ x 11″

Table 6: 8″x11″ Vent Part Numbers ( must state if galvanized or black w anted)

Tow n & Country
TCVT.811X12 TCVT.811X18 TCVT.811X24
TCVT.811X48 TCVT.811X12ADJ TCVT.811XLB45 TCVT.811XLB90
TCVT.THIMA TC42.90665
TCVT.THIMA
TCVT.811XOS TCVT.93915 TCVT.9360 TCVT.9365 TCVT.811FLFLT TCVT.811FLADJ TCVT.811FLADJ

Metal-Fab Sure Seal

Metal-Fab # Urbana #

8DV6

8DV12

50-4110

8DV24 8DV36 8DV48 8DVAL 8DV45L 8DV90L 8DWTSH 8DVSC 8DVFSH 8DVFSV 8DVIS 8DVSS 8DVSP 8DVHT
8DVVT

50-4108 50-4107
50-4109 50-4106 50-4105 50-4120
50-4104

8DVF 8DVF-12

Descr ipt ion
6″ pipe length 12″ pipe length 18″ pipe length 24″ pipe length 36″ pipe length 48″ pipe length Adjustable length 45° elbow 90° elbow Wall thimble Storm collar Wall fire stop Ceiling fire stop Attic insulation shield Support strap Support plate Horizontal termination Vertical termination Flashing, flat roof Flashing, 1/12 to 5/12 roof pitch Flashing, 6/12 to 12/12 roof pitch

39

VERTICAL RISE (ft)

Initial Installation

QUALIFIED INSTALLERS ONLY aLLowabLe co-axiaL vent conFiguRations – 8″ x 11″:

This shows the range of

venting options using

40

39

38

37

36

35

Setting #5

34

33

Natural Gas [NG] INSTALLATION PROHIBITED

either vertical or horizontal terminations; any layout that remains within the shaded area is acceptable. Having the fewest number of elbows is ideal as they restrict air
movement. The total length of horizontal vent pipe can

32

not exceed 20 feet (6.1m)

31

and the total vertical vent

30

length can not exceed 40ft

29

(12.2m). Any combination

28

Setting #4

of rise and run can be used

27

as long as it lays within the

26

25

24

23

22

21

20

Setting #3

19

18

17

16

15

shaded area (a total of three (3) 90° elbows or six (6) 45° elbows can be used. In addition to what is shown, if a 90° elbow is used in the horizontal plane, 3 feet (91.4cm) must be subtracted from the allowable horizontal run (for each 45° elbow, 1½ feet (45.7cm) must be subtracted).

14

Restrictor Setting: Find

13

12

Setting #2

the point on the graph where your vent configuration

11

will terminate. Remember

10

to consider elbows in the

9

HORIZONTAL plane account

8 7 6 5 4 3 2 1

1

2

3

4

5

6

7

Setting #1

11 12 13 14 15 16

10
8HO9RIZONTAL

RUN

(ft)

17 18 19 20

for horizontal distance as stated above. Use the

corresponding

exhaust

restrictor setting indicated on

the graph. See the following

section in this manual for restrictor details.

Your climate and altitude may alter what

24″ Section

restrictor is required for your particular

minimun rise

application.

Figure 62: 8″ x 11″ Natural Gas Vent Graph
**Vertical vent height does not account for elbows

Does your vent configuration fall outside the limits? Use our High Output Horizontal Power Vent kit (50-4333) for a much broader venting range.

40

VERTICAL RISE (ft)

Initial Installation

33
Propane [LP]

QUALIFIED INSTALLERS ONLY
ONLY use this venting diagram if your appliance has been converted to LP.

40

39

38

37

36

Setting

35

4

34

33

32

31

30

29

28

Setting

3

27

26

25

24

This shows the range of venting options using either vertical or horizontal terminations; any layout that remains within the shaded area is acceptable. Having the fewest number of elbows is ideal as they restrict air movement. The total length of horizontal vent pipe can not exceed 1 foot (0.3m) and the total vertical vent length can not exceed 40ft (12.2m). Any combination of rise and run can be used as long as it lays within the shaded area (a total of two (2) 90° elbows or four (4) 45° elbows can be used.
Restrictor Setting: Find the point on the graph where your vent configuration will terminate. Remember to consider elbows in the HORIZONTAL plane account for horizontal distance as stated above. Use the corresponding exhaust restrictor setting indicated on the graph. See the following section in this manual for restrictor details. Your climate and altitude may alter what restrictor is required for your particular application.

23

22

21

20

19

18

Setting

2

17

Does your vent configuration fall outside the limits?
Use our High Output Power Vent kit (50-4333) for a much broader venting range. This kit can be used with up to 66ft of venting. Refer to the 50-4333 instruction manual for more information.

16

15

14

13

12

11

Setting

1 10

9

8

7

1

6 HORIZONTAL RUN (ft)

5

4

8′ Minimum rise

3

2 1

Figure 63: 5″ x 8″ LP Vent Graph
**Vertical vent height does not account for elbows 41

Initial Installation
QUALIFIED INSTALLERS ONLY
exhaust RestRictoR setting:
WARNI NG: I mproperly set restrictor setting can cause overheating issues w hich can lead to building fire.
It may be necessary to adjust the exhaust restrictor in order to control combustion quality and flame appearance. There are six different restrictor settings.
Determine what restrictor setting you require using the vent graphs in “InItIal InstallatIon – allowaBle coaxIal Vent confIGuratIons. The restrictor is set to 1 when the flat edge of the dial is vertical (see Figure 65). Rotate the dial counter-clockwise to increase the restriction level successively until the appropriate setting is achieved. When the flat edge is horizontal the restrictor level is at its maximum (see Figure 64). The proper setting is crucial for an efficient burn and best possible flame appearance.
It may be necessary to deviate from the recommended setting as different altitudes and climates can vary the operation of the appliance. With LP fueled appliances, it is always a good idea to offer slightly less restriction for higher altitudes to reduce the risk of sooting over an extended period.
Step 1. Remove the safety screen (see MaIntenance anD serVIce – reMoVe safety screen on page 10). Step 2. Remove the door trim (see MaIntenance anD serVIce – reMoVe Door trIM on page 11). Step 3. Use a 7/16 socket with long extension to adjust the restrictor dial to desired setting. Step 4. Allow unit to warn up sufficently and make adjustment as needed. Step 5. Allow unit to cool down and reinstall door trims and safety screen.

Figure 64: Restrictor Setting 6
42

Figure 65: Restrictor Setting 1

Initial Installation

QUALIFIED INSTALLERS ONLY

hoRizontaL teRmination:

1. Horizontal pipes must not be level. For every 12″ ( 305 mm) of horizontal travel there should be at least ¼ ” ( 6.4 mm) of vertical rise. Never allow the vent to run dow nw ard, as this could cause high temperatures or even present the possibility of a fire.

2. The exterior of the horizontal vent termination must not be blocked or obstructed.

3. If the vent termination is not being attached to wood, the four wood screws provided should be replaced
with material appropriate fasteners.

4. For buildings with vinyl siding, a vinyl standoff should be installed between the vent cap and the exterior wall. Attach the vinyl siding standoff to the horizontal termination. Note that the termination screws onto the flat portion of the standoff which provides an air space between the wall and the vent termination. The air gap prevents excessive heat from possibly melting the vinyl siding. .

Elbow

Wall Thimble Fire Stop
Exhaust Pipe

Horizontal Termination
Wall Framing

5. Horizontal pipes must be supported every 3′ ( 914 mm) . Plumber’s “all round” strap will suffice.

Combustion Air Outer Pipe

6. Ensure venting clearances are maintained, see page 37 for details.

Step 1. Set the appliance in the desired location. Check

Figure 66: Horizontal Vent Termination

to determine if wall studs will be in the way when the venting system is attached. If this is the case, the location of the appliance may have to be adjusted or the venting may have to be offset.

Step 2. Many direct vent pipe sections are designed with special twist-lock connections. Dry fit the desired combination of pipe and elbows to the appliance adaptor.

Step 3. With the pipe in the correct position and attached to the appliance, mark the wall for a hole as directed by specified wall thimble dimensions. Cut and frame the hole in the exterior wall where the vent will be terminated. If the wall being penetrated is made of a non-combustible material (i.e. masonry or concrete) a minimum 11 1/ 2″ ( 29.2) hole is acceptable.

43

Initial Installation
QUALIFIED INSTALLERS ONLY

Step 4. The vent pipe must extend into the vent cap at least 1¼ ” ( 320 mm) . Secure the connection between the vent cap and the pipe by attaching the two (2) sheet metal straps, which extend from the vent cap assembly to the outer wall of the vent pipe. Bend any remaining portion of the strap back towards the vent cap.
Step 5. Position the horizontal vent termination in the center of the thimble and attach to the exterior wall with the four screws provided. The arrow on the vent termination must be pointing up. Run a bead of high-temp silicone around the edges of the vent cap to make a seal with the wall. Ensure the proper clearances to combustibles have been maintained.

veRticaL teRmination:

Step 1. Check “InItIal InstallatIon – VentInG clearances” for required clearances to combustibles when passing through ceilings, walls, roofs, enclosures, attic rafters, or other nearby combustible surfaces. Do not pack air spaces with insulation.

Elbow Strap

Vertical Termination Storm Collar
Flashing

Step 2. Set the appliance in the desired location. Drop a plumb bob down from the ceiling to the appliance flue exit and mark the location where the vent will penetrate the ceiling. Drill a small hole at this point. Next, drop a plumb bob from the roof to the hole and mark the spot where the vent will penetrate the roof. Determine if ceiling joists, roof rafters, or other framing will obstruct the venting system. Relocate the appliance or offset the venting to avoid cutting load bearing members.

Roofing nails
Figure 67: Vertical Vent Termination

Step 3. To determine the length of pipe required, measure room height, ceiling thickness, and vertical rise in an attic or second story. Firestops are required at each floor level beyond the first floor ceiling support/wall thimble cover or cathedral ceiling support box. If an offset is required to avoid obstructions, use a pair of 45 degree elbows. For proper support, use elbow straps with offsets. Use wall straps for long vertical runs. Attic insulation shield is required in attic.

Step 4. Measure roof pitch. Select the proper flashing and storm collar and determine the height above the roof (see Figure 67). A non-corrosive pipe material must be used for all exterior pipe lengths. Seal nail heads with silicone.

44

Initial Installation
QUALIFIED INSTALLERS ONLY

Figure 68: Height of Vertical Termination; Reference Table 8
NOTES:

Table 7: Minimum `H’ for Figure 71.

Roof Pitch

Minimum Height ( H)

Feet

Meters

Flat to 7/12

1

0.3

Over 7/12 to 8/12

1.5

0.46

Over 8/12 to 9/12

2

0.61

Over 9/12 to 10/12

2.5

0.76

Over 10/12 to 11/12

3.25

0.99

Over 11/12 to 12/12

4

1.22

Over 12/12 to 14/12

5

1.52

Over 14/12 to 16/12

6

1.83

Over 16/12 to 18/12

7

2.13

Over 18/12 to 20/12

7.5

2.29

Over 20/12 to 21/12

8

2.44

1. If an offset is necessary in the attic to avoid obstructions, it is important to support the vent pipe every 3′ ( 914 mm) using wall straps to avoid excessive stress on the elbows.

2. Use 45° degree elbows instead of 90° degree elbows when ever possible. The 45° degree elbow offers less restriction to the flow of flue gases and intake air.

Figure 69: Multi-Story Vent Pipe I nstallation

Figure 70: Use of Wall Straps.
45

Initial Installation

QUALIFIED INSTALLERS ONLY gas Line connection anD testing:

WARNI NG: Only persons licensed to work with gas piping may make the necessary gas connections to this appliance.

GAS LI NE CONNECTI ON

· This appliance is equipped with a rigid pipe located on the right side of the unit terminating in a 3/8″ Female NPT fitting. Consult your local authorities codes or the CAN/CGA B 149 (1 or 2) installation code in Canada, or in the USA gas installations follow either local codes or the current edition of the National Fuel Gas Code ANSI Z223.1.

· Where required by certain jurisdictions, this appliance may require an externally accessible gas shut off valve i.e. Dante valve or the like.

The appliance and its shutoff valves must be disconnected from the gas supply piping system during any pressure testing where the pressure exceeds ½ PSIG (3.45 KPa) or damage will occur to the valve.

Pilot Adjustment Screw

Inlet Pressure Tap

The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than ½ psig (3.45 KPa).
Alw ays check for gas leaks w ith a soap and w ater solution after completing the required pressure test.

Stepper Regulator

Manifold Pressure Tap

Figure 71: Fully Labeled Gas Valve.

TO TEST VALVE PRESSURES
The pressure taps are located in 2 pleaces: on the top right of the valve shown in Figure 71 or in the control panel area (see page 15). Either set may be used.
I mportant Note: When using the control panel pressure ports there is an approx. + 0.2 W.C. Inlet & -0.2 W.C. manifold measured pressure difference from the valve. Be sure to strongly re-tighten the pressure port screws after testing and leak test with soapy water confirm they are fully closed.

· Turn set screw 1 turn counter clockwise to loose. · Place 5/16″ (8 mm) I.D. hose over pressure tap system. · Check pressures using a manometer. · When finished, release pressure, remove hose & tighten set screw.
Table 8: Pressure and BTU I nformation.

Main Orifice Manifold Pressure Min. Manifold Pressure Max Supply Pressure Min. Supply Pressure Max BTU/ hr I nput Min. BTU/ hr I nput

Natural Gas

15 3.5″ W.C. (0.87 KPa) 1.6″ W.C. (0.39 KPa) 7.0″ W.C. (1.74 KPa) 4.5″ W.C.

(1.12 KPa) 75,000 BTU/hr (22.0 KW) 53,000 BTU/hr (15.5 KW)

Propane

38 10.0″ W.C. (2.49 KPa) 6.4″ W.C. (1.59 KPa) 11.0″ W.C. (2.74 KPa) 10.4″

W.C. (2.59 KPa) 72,000 BTU/hr (21.1 KW) 57,000 BTU/hr (16.7 KW)

46

NEVER USE AN OPEN FLAME FOR LEAK TESTI NG.

Initial Installation
QUALIFIED INSTALLERS ONLY eLectRicaL RequiRements:
WARNI NG: The appliance must be electrically connected and grounded in accordance w ith local codes or, in the absence of local codes, w ith the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For Electrical I nstallations, or The National Electrical Code ANSI / NFPA 70 in the US.
WARNI NG: Disconnect electrical pow er supply before w orking on receptacle w iring.
CAUTI ON: When servicing controls, label all wires prior to disconnection. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. If any of the original wire supplied with the appliance must be replaced, it must be replaced with 18 AWG wire with a temperature rating of 105°C.

IFC Main Harness

To Battery Holder

885 Gas Valve IFC Reset

Burner On/Off

Flame Sensor Spark Electrode

IPI Pilot

Power Vent L (optional) N
Top Light (G9, 25W, 120V)

2A Fuse
Figure 72: Wiring Diagram

120VAC
47

Secondary Installation

PaneL instaLLation:

Step 1. Remove safety screen, door trim, and glass door (see “MaIntenance anD serVIce” section).
Step 2. Remove light deflector by removing the four (4) retaining T-20 screws (see Figure 73).

Step 3.

Remove the side liner retainers one at a time using a 5/16 socket (see Figure 74). The screws only have to be loosened, not completely removed, as the retainers are slotted. * Note: The upper rear liner is
supported by the side liners. When removing the side liners, be sure to properly support the upper rear liner
so that it does not fall.

Figure 73: Light Deflector Removal

Step 4. Remove the upper and lower rear liners.

Step 5.

Prepare new liners for

installation. Wear clean vinyl

gloves when handling the

liners, the ceramic material can irritate your skin. Take care not

Remove

to damage the liners as they

are very fragile and can chip easily. If handling porcelain

Figure 74: Liner Retainers

liners, it is still a good idea to wear gloves as the oils from your fingers and stain the enameled

coating. If the liners arrive damaged, please contact your Urbana dealer for replacement.

Step 6. I nstall the new liners in the follow ing order: Bottom Rear, Left Side, Top Rear, Right
Side, and Front last. Please note that any liner options containing brick will have to be aligned with each other. The top rear liner will only line up with the side liners in one position. Retighten retainers once liners are in position.

Step 7. Reinstall removed components.

48

Secondary Installation
Log set & meDia instaLLation (50-4326 & 50-4327):
The placement of the logs is not arbitrary. If they are positioned incorrectly, the flames can be impinged and will not burn correctly creating a hazardous environment. Carefully set the logs in place using the figures provided. Wear vinyl gloves when handling the logs, the ceramic material can irritate your skin. Take care not to damage the logs as they are very fragile and can chip easily. If any logs arrive damaged, please contact your Urbana dealer for replacement.

Log 1

Log 4

Log 2

Log 6

Log 10

Log 11

Log 7

Log 12

Log 5 Log 3

Log 8

Log 9

Log 13

Media I nstallation – Prior to log placement evenly distribute the supplied black wool media on top of
the entire burner tube assembly. Gloves are recommended when installating the supplied wool media. The burner tube should be covered with a thin layer of wool on top but not buried. Applying to much wool on top of the burner may result in an undesired flame appearance. Use the remaining wool to cover the perimeter of firebox bottom up to the front liner as shown in Step 1.

steP 1

steP 2

Figure 75: Log Set I nstallation – Step 1

Figure 76: Log Set I nstallation – Step 2
49

steP 3

Secondary Installation
steP 4

Figure 77: Log Set I nstallation – Step 3
steP 5

Figure 78: Log Set I nstallation – Step 4
steP 6

Figure 79: Log Set I nstallation – Step 5
steP 7

Figure 80: Log Set I nstallation – Step 6
steP 8

Figure 81: Log Set I nstallation – Step 7
50

Figure 82: Log Set I nstallation – Step 8

steP 9

Secondary Installation
steP 10

Figure 83: Log Set I nstallation – Step 9
steP 11

Figure 84: Log Set I nstallation – Step 10
steP 12

Figure 85: Log Set I nstallation – Step 11
steP 13

Figure 86: Log Set I nstallation – Step 12

Figure 87: Log Set I nstallation – Step 13

Figure 88: Completed Log Setup
51

Troubleshooting

Problem Possible Cause

Solut ion · Check pilot assembly wiring

No spark generation

Spark developes near the pilot assembly or could occur onboard

Inadvertantly siwtched to Power Vent mode on control panel

No spark from the igniter

Air in the gas line

Pilot gas pressure dropout upon

No pilot

main burner gas valve opening

flame ignition

No gas flow out of the pilot burner

· Check for broken or poor connection from the sparker to the electrode
· Check for the spark shorting or arcing at other locations
· Check for defective sparker and spark electrode A typical symptom is a responsive remote with full control of the Light circuit but no pilot ignition sequence. Switch back to Direct Vent mode as directed in manual. · See “no spark generation” · It takes a while for all the air to purge out of the pilot before gas can reach
the pilot and ignite
· Check gas mains supply and pressure
· Check gas valve wirings and connections to the board · Check the pilot burner for obstruction
· Check the wirings and connections between the pilot assembly and the board

7-Day Shutdown

· Check the correct gas type settings on the valve and pilot burner assembly orifice
· The pilot has been in operation for 7 continuous days without main burner operation. Turn fireplace ON to reset pilot timer.

· Check for proper connection of the Flame Sensor to the IFC board

Pilot will not remain lit

Problem with Flame Sensor circuit

· Check pilot for full flame impingement around Flame Sensor
· If flame is too small, check gas pressure, adjust pilot rate screw, check pilot head for damage
· Ensure the ground wire is properly attached to the pilot mounting bracket and that it is makes a good electrical connection.

Improper air shutter adjustment · Adjust air shutter ­ contact your dealer

Restrictor setting

· Use the correct restrictor setting for the venting configuration

Remote control
(transmitter) does not work

The pilot light has gone out The transmitter is too far away from the heater
The transmitter batteries are dead
Transmitter batteries are low

· See “Pilot will not remain lit” · Use the transmitter to the heater
· Replace the batteries · Replace the batteries

No reaction to command

A maximum number of failed

· Remove any possible blocking conditions. See “locking conditions”

ignitions or flame restorations have

been reached.

· See how to reset the board from Lockout

No communication between the remote control and the receiver

· Reprogram the transmitter to the receiver. · Follow the initializing system for the first time

52

Troubleshooting

Problem Possible Cause

Solut ion
· Turn the system off by pressing the ON/OFF button on the transmitter
· After approximately 2 seconds press the ON/OFF button on the transmitter again.

Locking conditions

Reset the Proflame IFC board

Main burners will not start
Flame lifting

The pilot flame has gone out The remote control is not working correctly Leak in vent pipe Improper vent configuration
Terminal may be re-circulating flue gases

The heater has just been started

· In the manual flame control mode, use the down arrow button to reduce the flame to off, indicated by the word OFF displayed on the transmitter LCD screen.
· Wait approximately 2 seconds and press the up arrow button, the ignition sequence will start.
· With the transmitter off, disconnect main power from stove for a few seconds then re-connect power.
· Wait approximately 2 seconds and press the Reset button on the IFC
· See “Pilot will not remain lit”
· Replace the batteries
· Check for leaks in vent connections · Check vent configuration with manual · Check to see if terminal is on correctly · May need to install high wind termination cap. · Contact dealer · Normal during start up: flame will yellow as the fireplace heats
up

Blue Flames

Improper air shutter adjustment I mproper restrictor setting

· Adjust air shutter ­ contact your dealer · Adjust restrictor ­ contact your dealer

Burner not converted for 5×8 venting
Normal condition: after the Glass fogs up appliance warms up the glass will
be clear.
The logs or glasses are placed incorrectly

Flames are
burning “dirty” or sooting

Improper air shutter adjustment

· Refer to the Burner Conversion section of Maintenance & Service
Due to additives in gas, glass may get hazy during operation Clean as needed.
· Check log positioning · Check level of glasses layout · Increase primary air by opening the air shutter and/or by
opening the vent restrictor
· Check for proper venting and blockage of the vent termination
· See also “Burners will not remain lit”

I ncorrect rating input

· Check manifold pressure and clock input rating for over-firing

53

Reference Number
1 2 3
4 5 6
7
8
9 10 11 12 13 14 15 16 17 18 19 20 21 22 –

Parts List
Table 9: U55 Parts List
Part Description
Safety Screen Firebox Door Complete Firebox Door Glass w/ Gasket Door Cover Trim Set – 4 pcs Side Cover Panel Set – 2 pcs CSS Cover Plate Set – 2 pcs Painted Steel Firebox Liner Set – 5 pcs Painted Steel Burner Accent Set – 2 pcs Log Burner Tray Log Grate Burner Flex Hose Assembly (no orifice) Valve Access Panel Gasket Firebox Door Roller Set – 2pcs Firebox Door Spring Relief Assembly Firebox Door Handle Set – 4pcs Valve Pressure Test Port PSE IPI Pilot Assembly (2021) IPI LP Pilot Orifice (2021) S.I.T. 885 Valve w/ NG Stepper Motor Proflame 2 IFC – Urbana Proflame 2 IFC Wire Harnes (0.584.924) IFC RF Antenna IFC Reset Button Urbana Rocker Switch Battery Holder 4 x AA Proflame 2 Transmitter (0.584.080) Top Light Assembly Top Light – Bulb Only 2A Glass Fuse Vent Reducer 8×11 to 5×8 NG to LP Stepper Motor Only LP to NG Stepper Motor Only 12 oz. Can of Matallic Black Touch Up Paint

Part Number
50-4436 50-4437 50-4438 50-4442 50-4441 50-4450 50-4416 50-4212 50-4440 50-4439 50-4451 50-4216 50-4220 50-4221 50-4223 50-4222 50-4058 50-4080 50-2682 50-3887 50-3030 50-4090 50-3518 50-3892 50-3027 50-3888 50-3516 50-4119 50-2075 50-4022 50-3753 50-3870 PAINT-12-MB

54

7

5

6

Parts Diagram
55

14 1

4 3

8 11

13

9 10

2

16

12

22 17 18
20 15
19 21

NOTES
56

WARRANTY INFORMATION

Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and conditions herein set forth, this product against defects in material and workmanship during the specified warranty period starting from the date of original purchase at retail. In the event of a defect of material or workmanship during the specified warranty period, Sherwood reserves the right to make repairs or to assess the replacement of a defective product at Sherwood’s factory. The shipping costs are to be paid by the consumer. All warranties by Sherwood are set forth herein and no claim shall be made against Sherwood on any oral warranty or representation.
Conditions
A completed warranty registration must be submitted to Sherwood within 90 days of original purchase via the online warrant y registration page or via the mail-in warranty registration card provided. Have the installer fill in the installation data sheet in the back of the manual for warranty and future reference.
This warranty applies only to the original owner in the original location from date of install.
The unit must have been properly installed by a qualified technician or installer, and must meet all local and national building code requirements.
The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to make changes without notice.
Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either directly or indirectly caused by improper usage, operation, installation, servicing or maintenance of this appliance.
A proof of original purchase must be provided by you or the dealer including serial number.

Exclusions An expanded list of exclusions is available at www.urbanafireplaces.com/warranty.html This warranty does not cover:
Damage as a result of improper usage or abuse. Damage caused from over-firing due to incorrect setup or tampering. Damage caused by incorrect installation.
To the Dealer Provide name, address and telephone number of purchaser and date of purchase. Provide date of purchase. Name of installer and dealer. Serial number of the appliance. Nature of complaint, defects or malfunction, description and part # of any parts replaced. Pictures or return of damaged or defective product may be required.
To the Distributor Sign and verify that work and information are correct.
Sherwood Industries Ltd. 6782 Oldfield Road, Victoria, BC . Canada V8M 2A3 Online warranty registration: www.urbanafireplaces.com/warranty/

Category
Parts 1 (unit serial number required) Firebox Liner Panels 2 Firebox Burner Ceramic Logs 3 Ceramic Glass 4 Door Assembly Exterior Panels (excluding nish) 5 Electrical Components Labour

One Year

Two Year

Limited Lifetime (7yr)

Up to 5 years

1 Whereas warranty has expired, replacement parts will be warrantied for 90 days from part purchase date. Labour not included. Unit serial # required. 2 Excluding damage to the nish caused by improper setup of the appliance, or color changes. 3 Log set and panels excludes wear and tear or breakage caused by cleaning or service. 4 Glass is covered for thermal breakage. Photos of box, inside of door, and unit serial # must be supplied for breakage due to shipping. 5 Exterior Surface nishing covers plating, enamel or paint and excludes colour changes, chipping, and ngerprints. Travel costs not included.
December 2019
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Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.

NAME OF OWNER:

NAME OF DEALER:

ADDRESS: _____

ADDRESS: _____

PHONE:___

PHONE:___

MODEL:____ SERIAL NUMBER: DATE OF PURCHASE: _____ (dd/mm/yyyy)

DATE OF INSTALLATION:___(dd/mm/yyyy)

NATURAL GAS (NAT)

PROPANE(LPG)

INLET GAS PRESSURE:_in wc MAIN BURNER ORIFICE:__# DMS PILOT ORIFICE #_OR____in diam. INSTALLER’S SIGNATURE:

NAME OF INSTALLER:
ADDRESS:

PHONE:___

MANUFACTURED BY: SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.Urbanafireplaces.com October 2023 C-16862
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References

• Urbana Luxury Gas Fireplaces | Three Sided, Linear and Traditional
• The Urbana Fireplaces Warranty | Urbana Luxury Fireplaces

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