gofanco PRO VideoWallv2 4K 2×2 Video Wall Processor User Guide

gofanco PRO VideoWallv2 4K 2×2 Video Wall Processor

Introduction

The PRO-VideoWallv2 4K 2×2 Video Wall Processor is a powerful, cost-effective, and real-time data/video processor for multiple monitors, flat panel displays, and projectors. Virtually any video wall layout can be configured with the control software. The PRO-VideoWallv2 allows users to input HDMI signals up to 3840×2160/4096×2160@60Hz 4:4:4 and the embedded scaler converts these signals to match the native resolution of the displays, as well as user-selectable output settings up to WUXGA (1920×1200). The PRO-VideoWallv2 sends the processed video to the connected displays based on the chosen video wall layout. The layouts can be readily modified to fit your applications in digital signage, broadcasting, education and surveillance systems to optimize visual effects.

Features

• Four HDMI outputs from 640×480 to 1920×1200

• Supports HDMI input from 640×480 to 3840×2160/4096×2160@60 (YUV 4:4:4), in progressive mode

• HDCP compliant

• HDMI 2.0a compliant

• Image parameters and layouts are automatically saved in the flash memory of the device and can be recalled for later use

• Firmware upgradable for new features and technology enhancements

• The video wall processor can be controlled by push buttons, IR remote, and software via USB, Ethernet, Apps, and Control4.

• Note: Download the Control4 driver at www.gofanco.com/downloads.

• Resize, position, and zoom for each HDMI output video

• User-selectable output settings, up to 1920×1200

• Supports CEC (PRO-VideoWallv2 could be set to power on& off displays via software)

• Supports remote control to switch 1×1, 2×2, 1×3 rotate, and 1×4 rotate mode

• Supports independent input rotation at the resolution up to 1080p • 3840×2160@60 (YUV 4:4:4) can be divided and displayed onto four 1080p60 TV (2×2 layout only)

• Supports individual propagation delay on each display to have the best visual perception

• HDMI/Stereo output supports 2-channel PCM audio; S/PDIF output supports Digital 2 channel audio

• Supports 4K60 4:4:4 input to 4 outputs with pixel-to-pixel 1080p60 4:4:4 mapping
  

• Overcomes frame tearing on a panel basis for each output.

PRO-VideoWallv2 does NOT support de-interlacing.

Package Contents

• 1x PRO-VideoWallv2
• 1x 1U rack-mounting ear set
• 1x 12V power supply
• 4x HDMI Cables
• 1x IR Remote control (15 keys)
• 1x User’s guide

Specifications

Item Description

Technical
Role of usage| Video Wall Processor
HDCP compliance| Yes
Video bandwidth| Input – Single link 600MHz [18Gbps] Output –Single-link 225MHz [6.75Gbps]

Video support

| Input – 3840×2160/4096×2160@60 (4:2:2 8bits) / 3840×2160/4096×2160@60 (4:4:4 8bits)

Output – 1920×1080@60 / 1920×1200@60

Video Format Support| HDMI
Audio support| Yes
ESD protection| Human body model — ±15kV [air-gap discharge] &

±8kV [contact discharge]

Input| 1x HDMI + 1x USB + 1xRJ45
Output| 4x HDMI + 1x 3.5mm phone jack + 1x coaxial
Control| IR remote control / Ethernet / USB (virtual) /

Front Panel buttons / Control 4 / APP

Input TMDS signal| 1.2 Volts [peak-to-peak]
HDMI connector| Type A [19-pin female]
Mini-USB connector| Type A
RJ-45 connector| WE/SS 8P8C
Mechanical
Housing| Metal enclosure

Dimensions

[L x D x H]| Model| 290 x 170 x 44mm [11.4″ x 6.7″ x 1.7″]
Package| 376 x 240 x 112mm [1’2″ x 9.4″ x 4.4″]
Carton| 590 x 510 x 405mm [1’9″ x 1’7″ x 1’3″]

Weight

| Model| 1298g [2.8lbs]
Package| 2431g [5.3lbs]
Fixedness| 1RU rack-mount with ears Wall hanging holes
Power supply| 12V DC
Power consumption| 12 Watts [max]
Operation temperature| 0~40°C [32~104°F]
Storage temperature| -20~60°C [-4~140°F]
Relative humidity| 20~90% RH [no condensation]

Panel Description

Front Panel

1. LED indicator:
   PWR – Power indicator LED
   4K – Lit when a 4K source is detected
   Source – Source signal indicator LED

2. IR SENSOR: Receive IR commands from the IR remote

3. Control buttons:

   • Button 1 – In/Out resolution and IP address information
   • Button 2 – Fast switch to 1×1 and 2×2
   • Button 3 – Fast switch to 1×3, +90° and -90°
   • Button 4 – Fast switch to 1×4, +90° and -90°
     Rear Panel

4. Power Switch: Power ON/OFF switch

5. +12V DC: 12V DC power jack

6. USB virtual COM

7. Ethernet: Ethernet control port

8. Stereo audio output (3.5mm)

9. S/PDIF audio output (Coaxial)

10. HDMI Input

11. HDMI Output 1-4

Connection Diagram

Hardware Installation

1. Connect an HDMI video source to the PRO-VideoWallv2’s HDMI input.
2. Connect all displays to the PRO-VideoWallv2’s HDMI outputs.
3. Connect the +12V DC power supply to the PRO-VideoWallv2.

Supported Resolutions

720×480@60Hz

720×576@50Hz

1280×720@60Hz

1920×1080@30Hz

1920×1080@60Hz

4K2K@30Hz

3840×2160@60Hz (4:2:2 8bits)

3840×2160@60Hz (4:4:4 8bits)

4096×2160@60Hz (4:2:2 8bits)

4096×2160@60Hz (4:4:4 8bits)

| ****

640×480@60Hz

720×480@60Hz

720×576@60Hz

800×600@60Hz

1024×768@60Hz

1280×720@60Hz

1280×768@60Hz

1280×960@60Hz

1280×1024@60Hz

1366×768@60Hz

1440×900@60Hz

1680×1050@60Hz

1920×1080@60Hz

1920×1200@60Hz

1600×1200@60Hz

Operation Approach

Method A: IR Remote Control

Method B: Software Operation
System Requirements and Precautions

1. When powering off the PRO-VideoWallv2, please keep it unpowered for 10 seconds to allow the power capacitors to discharge.

2. The PRO-VideoWallv2 control software works with Microsoft Windows 7, 8.1, and 10.
   *Note that macOS is not currently supported.

3. The USB virtual COM connection is required for the software to work. Before running the software, make sure your computer is connected to the PRO-Video- Wallv2 via USB.

4. Visit www.gofanco.com/downloads, enter part PRO-VideoWallv2 into the search box and proceed to download the control software.

Start the software control program
Execute the control software and the following dialog window will pop up. There are two ways to control the PRO-VideoWallv2.
Note: In Windows 7, please run as administrator.

1. USB Connection: Use USB to connect the port on the device and computer. Select the correct virtual COM port and click a button.
2. Ethernet Connection: Enter the device IP address and click the button.

• After the software control setting is accomplished, you will enter the control interface.

Control Interface

Connection Status

• Show the connection information and status. When you’ve successfully connected, the power & connection type icons will change from grey to blue. If you connect via USB control mode, the POWER & USB icons are blue.
• For IP control, the POWER and ETHERNET icons are blue.

Basic Setup

1. Video Resolution
   The output resolution will be fixed @ 1080p when select the 2×2 (rotation) layout You can check the input resolution and choose the output resolution by using the drop-down list.

2. Video Wall Array
   You can select different display modes, including 1×1, 2×2, and 2×2(Rotated).

3. Video Adjustment
   Zoom In/Out, Horizontal Shift, and Vertical Shift functions only support a 2×2 layout You can change the video size or move the video of each screen uniformly. In addition, you can also use the Screen Power function to turn on or turn off TVs.

4. Clear and Save
   If you want to clear the previous settings, you can click the button to restore the screens to default mode. Besides, we also provide 8 preset spaces to save the frequently used scenarios into the device.

Horizontal Screen VW Modes

1. Output Layout Window:
   You can view the screen status and control the position of the output TV through the window. The different colours of the window represent the different output TVs.

2. Video Resolution:
   You can check input resolution and choose output resolution by using the dropdown list.

3. Video Wall Array:
   You can select different display modes, including 1×2, 1×3, 1×4, 2×1, 3×1, and 4×1. The examples are as follows:

   • 1×2 mode: The video will be divided into two parts from left to right and displayed on two TVs.
   • 3×1 mode: The video will be divided into three parts from top to bottom and displayed on three TVs. The remaining TV shows the full screen.

4. Video Adjustment:
   You can change the video size or move the video of each screen individually. In addition, you can also use the Screen Power function to turn on or turn off TVs.

5. Clear and Save:
   If you want to clear the previous settings, you can click the button to restore the screens to default mode. Besides, we also provide 8 preset spaces to save the frequently used scenarios into the device.

Vertical Screen VW Modes

1. Output Layout Window:
   The output resolution will be fixed @ 1080p when setting VW mode for the vertical screen You can view the screen status and control the position of the output TV through the window. The different colours of the window represent the different output TVs.

2. Video Resolution:
   You can check input resolution and choose output resolution by using the drop- down list.

3. Video Wall Array:
   You can select different display modes, including 1×2, 1×3, and 1×4. The examples are as follows:

   • 1×2 mode: The video will be divided into two parts from left to right, and rotated clockwise to be displayed on two TVs.
   • 3×1 mode: The video will be divided into two parts from left to right, and rotated clockwise to be displayed on three TVs. The remaining TV shows the full screen.

4. Video Adjustment:
   You can change the video size or move the video of each screen individually. In addition, you can also use the Screen Power function to turn on or turn off TVs.

5. Clear and Save:
   If you want to clear the previous settings, you can click the button to restore the screens to default mode. Besides, we also provide 8 preset spaces to save the frequently used scenarios into the device.

Daisy Chain

1. Output Layout Window:
   You can select the area by double-left click of your mouse to adjust the window. Then you can move the area position and change size directly. The different colours of the window represent the different output TVs.

2. Focus coordinate:
   You can set the coordinates and size of the selected area, and click the button after completing the settings.

   • H Start / V start: Set the starting pixel value of the area.
   • Width / Height: Set the width and height value of the area.

3. Multi Video Wall:

   • Unit: Video amount setting. Up to 4 units.
   • Layout: Select video wall layouts. Max up to 4×4.
   • Focus: Select the area you want to set.
   • Show coordinate: Select the display coordinate modes. We provide 4 coordinate display modes, including No, Only focus, Only focus group, and All.

4. Delay Control:
   Each delay value should be a multiple of 8. You can apply your current settings to the output by clicking the button or you can save it by clicking the  button.

5. Video Resolution:
   If you select a 2×2 layout on the Basic Setup page, please select 1920×1080 output resolution. For others, please select 3840×2160 output resolution. After completing the settings, you can click the button to save all settings with the currently selected focus area.

System

Network

• You can use the Ethernet to control software programs. First, you should click the button to read the Ethernet setting from the device and manually set it to the device or click the option to automatically get the IP address.
• After the step of IP configuration, please restart the machine.

Note: The IP address shown here is just an example. Your IP address may differ.

Learn EDID (Extended Display Identification Data)

• Learn EDID from default: Select default EDID (1-5 default EDID), then click the button to learn default EDID.
• Learn EDID from display: Select the output, then click the button to learn to display EDID.
• Learn EDID from file: Click the button to select the EDID file and write it into the input.

System

• FACTORY RESET: Click the button to do a factory reset back to the original/default settings. This process takes about 5 seconds to complete. Upon completion, restart the video wall.

• FIRMWARE VERSION: Read the software and firmware version

• FIRMWARE UPDATE: Firmware updates and instructions will be released on our website as they become available. Visit www.gofanco.com/downloads, enter part PRO-VideoWallv2 into the search box and proceed to the software section.

Method C: Web Control through Ethernet Port

System Requirements and Precautions
The PRO-VideoWallv2 provides a web control interface that runs under Microsoft Windows 7, 8.1, and 10. * macOS and iOS are not currently supported.

Login

1. First, connect the video wall’s Ethernet to the network. Then, execute the software (downloadable from gofanco.com/downloads), and confirm that the software is connected. Please make sure the video wall and PC are on the same network domain to see each other.

2. Click to get the IP address.
   Note: The IP address shown here is just an example. Your IP address may differ.

3. Enter the IP address read from step 2 into a web browser. The password is “admin” to log in.

Control Interface

Main

1. Audio
   You can unmute or mute all output audio.

2. Status
   You can check the input and output status here.

Setup

1. Output:
   You can check the input resolution and choose the output resolution here .

2. Layout:
   We provide 8 quick-select layouts, and 8 preset spaces to save the frequently used scenarios into the device. You can choose output 1-4 to set parameters, including Horizontal Start, Vertical Start, Horizontal End, Vertical End, and rotation method. Besides, you can move the area position and change the size of the window directly.

3. HPD:
   You can re-plug input and output by clicking the button.

EDID

1. Mode
   You can select the EDID mode of input.

2. Info
   You can choose different input and output EDIDs through the drop-down list to check the feature and audio formats

3. Update/Download:
   You can click the button to open EDID from a file, and select the destination. Then press button to upload EDID. You can also download EDID to your computer.

4. Network

   • IP Settings: Set the Ethernet for the device and check the relevant information here.
   • Web Login Settings: Set a new password for the Administrator account.

5. System
   In this function, the user can read the firmware version here. In addition, you can click the button to do a factory default reset or click the button to reboot the device.

6. Power

   • Power Off / Unit powered on: The device is powered on. Click the button to turn off the power
   • Power On / In standby mode: The device is in standby mode. Click the button to turn on the power.

Method D: APP Control through Ethernet Port

Download the APP
Please search for “Video Wall” in the Google Play Store or “Video Wall” in the Apple App Store and download the app.

• Android: https://play.google.com/store/apps/details?id=com.gomax.gomax_vw_1404.
• iOS: https://apps.apple.com/app/id1515468591.

Add Device to APP

1. Note: Skip this step if you already know the video wall’s IP address. To get the video wall’s IP address, connect the video wall’s Ethernet to the network. Then, execute the software from a Windows 7/8.1/10 computer (downloadable from gofanco.com/downloads), and confirm that the software is connected. Please make sure the video wall and PC are on the same network domain to see each other.

2. Click to get the IP address.
   Note: The IP address shown here is just an example. Your IP address may differ.

3. Make sure your phone and video wall are on the same domain/wifi router.
   Open the app, enter the “IP address” and click the button. Users can also click “SCAN” to choose the device.

4. After adding the device, a message “Connect to the device successfully” will pop up. Then you can start using the APP to control the device.

EDID Learning

The EDID learning function is only necessary whenever you encounter any display on the HDMI output port that cannot play audio and video properly. Because the HDMI sources and displays may have various levels of capability in playing audio and video, the general principle is that the source will output the lowest standards in terms of audio format and video resolutions to be commonly acceptable among all HDMI displays. In this case, a 720p stereo HDMI signal output would be probably the safest choice. Nevertheless, the user can force the matrix to learn the EDID of the lowest capable HDMI display among others to make sure all displays are capable of playing the HDMI signals normally.
For the method of doing EDID learning please refer to the software operation section.

There are five embedded default EDIDs as below,

1. Full-HD(1080p@60)-24bit 2D & 2ch
2. HD(1080i 720p@60)-24bit 2D & 2ch
3. 4K2K@60-24bit 2D & 2ch
4. 4K2K@30-3D-PCM2CH
5. 4K2K@60-420-3D-PCM2CH(2ch)

Limited Warranty

The SELLER warrants the PRO-VideoWallv2 4K 2×2 Video Wall Processor is free from defects in the material and workmanship for 1 year from the date of purchase from the SELLER or an authorized dealer. Should this product fail to be in good working order within 1 year warranty period, The SELLER, at its option, repairs or replace the unit, provided that the unit has not been subjected to accident, disaster, abuse or any unauthorized modifications including static discharge and power surge. This warranty is offered by the SELLER for its BUYER with direct transaction only. This warranty is void if the warranty seal on the metal housing is broken.
A unit that fails under conditions other than those covered will be repaired at the current price of parts and labour in effect at the time of repair. Such repairs are warranted for 90 days from the day of reshipment to the BUYER. If the unit is delivered by mail, customers agree to insure the unit or assume the risk of loss or damage in transit. Under no circumstances will a unit be accepted without a return authorization number.
The warranty is in place of all other warranties expressed or implied, including without limitations, any other implied warranty or fitness or merchantability for any particular purpose, all of which are expressly disclaimed.
Proof of sale may be required to claim a warranty. Customers outside Taiwan are responsible for shipping charges to and from the SELLER. Cables and power adapters are limited to a 30-day warranty and must be free from any markings, and scratches, and neatly coiled.
The content of this manual has been carefully checked and is believed to be accurate. However, The SELLER assumes no responsibility for any inaccuracies that may be contained in this manual. The SELLER will NOT be liable for direct, indirect, incidental, special, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages. Also, the technical information contained herein regarding the PRO-VideoWallv2 features and specifications is subject to change without further notice.

Disclaimer

The product name and brand name may be registered trademarks of related manufacturers. TM and ® may be omitted from the user‘s guide. The pictures on the user‘s guide are just for reference, and there may be some slight differences with the actual products.
We reserve the right to make changes without prior notice to a product or system described herein to improve reliability, function, or design.

CONTACT

• Congratulations on owning a fancy product. Our products aim to meet all your connectivity needs wherever you go.
• Have fun with our products!
• Please read this manual carefully before first use.
• If you need more information about our products, please visit www.gofanco.com.
• For technical support, please email us at support@gofanco.com.
• For drivers/manuals download, please go to http://www.gofanco.com/download.

References

• Downloads | gofanco
• gofanco® | Professional & Residential AV/IT Solutions
• Downloads | gofanco
• Downloads | gofanco

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