FLYER L885 Electric Bicycle LongTail Owner’s Manual

June 16, 2024
FLYER

FLYER L885 Electric Bicycle LongTail

FLYER-L885-Electric-Bicycle-LongTail-product

Product Information

Specifications

  • Model: FlyerTM L885
  • Owner’s Manual: Included
  • Assembly Required: Yes
  • Recommended Assembly Assistance: Professional bicycle mechanic
  • Recommended Maintenance: Professional bicycle mechanic

Product Usage Instructions

Getting Started

Assembly Instructions
The following steps provide a general overview of the assembly process for your eBike. It is recommended to consult a professional bicycle mechanic for assistance with your eBike’s assembly, maintenance, and repair. Visit flyer.radioflyer.com or contact customerservice@radioflyer.com for additional assistance assembling, using, repairing or maintaining your eBike.

WARNING!
Incorrect assembly, maintenance, or use of your FlyerTM eBike can cause component failure, loss of control, serious injury, or death. Please note, the assembly and first fit of your FlyerTM eBike require special tools and mechanical skills. It is highly recommended that the assembly and adjustment be completed by a reputable bicycle mechanic when possible.

The following items are required for assembly:

  1. Bike components (included)
  2. Special tools (not included)

Step 1: Unpack your bike
Remove the bike from the outer carton and set it on a flat, clean surface. Deploy the kickstand and place the bike upright, resting on the kickstand and rear wheel. Remove all protective packaging material and carefully cut all zip-ties to avoid damaging the paint. Verify that you have all of the components listed below. Contact Radio Flyer Customer Service if any components are missing.

Step 2: Rotate the handlebar stem
The handlebar stem is rotated 180 degrees for shipping purposes. It must be rotated to the proper orientation to complete assembly.

  1. Remove the rubber cover and loosen the handlebar stem cover bolt using the provided 5mm Allen wrench.
  2. Using the provided 4mm Allen wrench, loosen the two stem clamp bolts.
  3. Rotate the handlebar stem 180 degrees ensuring the stem is aligned with the front fork.
  4. Tighten the stem clamp bolts to 6 Nm using a torque wrench with a 4mm hex bit.
  5. Tighten the stem cover bolt to 6 to 8 Nm using a torque wrench with a 5mm hex bit.

Operating Instructions

Handlebar Display
The handlebar display provides information about your eBike’s settings and performance. It is important to familiarize yourself with the different indicators and buttons on the display. Refer to the owner’s manual for detailed instructions on how to navigate and use the handlebar display.

FlightspeedTM Battery
The FlightspeedTM Battery powers your eBike. Before operating your eBike, ensure that the battery is fully charged. Follow the instructions in the owner’s manual for charging the battery and inserting it into the eBike. The battery life and range will vary depending on usage and terrain.

Motor Control
The motor control allows you to adjust the level of assistance provided by the eBike’s motor. Use the controls on the handlebar display to select the desired level of assistance. Experiment with different levels to find the one that suits your riding style and terrain.

Riding & Safe Operating Guidelines

Ride Safety Checklist
Before each ride, perform a safety check to ensure that your eBike is in proper working condition. The following checklist can help you ensure a safe and enjoyable ride:

  • Check tire pressure and inflate if necessary.
  • Inspect brakes for proper function and adjust if needed.
  • Ensure that all bolts and fasteners are tightened securely.
  • Check the handlebar and seatpost height for proper adjustment.
  • Test the lights, horn, and other accessories for proper operation.

Maintenance
Regular maintenance is essential to keep your eBike in optimal condition. While some maintenance tasks can be performed by the owner, it is recommended to have a professional bicycle mechanic perform regular inspections and adjustments. Refer to the owner’s manual for specific maintenance instructions and intervals.

Moving and Storage
When moving or storing your eBike, take precautions to prevent damage. Consider the following tips:

  • Store your ebike in a cool, dry place away from direct sunlight.
  • Avoid placing heavy objects on top of your bike.
  • If storing for an extended period, remove the battery and store it separately in a cool, dry place.

Troubleshooting
If you encounter any issues with your eBike, refer to the troubleshooting section in the owner’s manual. This section provides solutions to common problems and steps to diagnose and resolve issues. If you are unable to resolve the issue, contact Radio Flyer Customer Service for further assistance.

Warranty
Refer to the warranty section in the owner’s manual for information about the warranty coverage and terms. Follow the instructions for filing a warranty claim if necessary.

FAQ

  • Q: Can I assemble the eBike myself?
    A: While it is possible to assemble the eBike yourself, it is highly recommended to consult a professional bicycle mechanic for proper assembly to ensure safety and optimal performance.

  • Q: How do I charge the FlightspeedTM Battery?
    A: Follow the instructions in the owner’s manual for charging the FlightspeedTM Battery. Use the provided charger and connect it to a power source. Allow the battery to charge fully before using it.

  • Q: Can I adjust the level of motor assistance while riding?
    A: Yes, you can adjust the level of motor assistance using the controls on the handlebar display. Experiment with different levels to find the one that suits your riding style and terrain.

Welcome to the Flyer™ Fleet

Congratulations on your purchase of the Flyer™ L885 electric bike!
Designed for adult riders, the Flyer™ line is an extension of the Radio Flyer® brand created with the same beautiful design and quality that has inspired our work for over a century. Our electric bikes deliver a fun, sustainable, and convenient way to get out and explore your world. From urban commuters to on- the-go families, your Flyer™ eBike is an everyday solution that infuses fun and function into micromobility. For every kid at heart, Flyer™ is your favorite set of wheels reimagined. We can’t wait to see where your new ride takes you.

Cheers,
The Radio Flyer Team
Time Flies. Enjoy the Ride.®

ABOUT THIS MANUAL
This owner’s manual contains details of your Flyer™ eBike including instructions for assembly, operation, and maintenance. To ensure safe use and prevent injury, please carefully read all information in this manual before use. Take time to familiarize yourself with your Flyer™ eBike before use.

While this owner’s manual is meant to introduce you to your Flyer™ eBike, it is impossible to guide owners on every possible scenario when using a bicycle. There are inherent risks using any bicycle and it is the owner’s sole responsibility to ensure safe riding. Always take responsibility for your own safety. Please keep this manual for future reference. If you have any questions about your eBike, contact the Radio Flyer Customer Service Team. Our award-winning service team is committed to providing you with world-class support, right from Chicago.

Important Safety Instructions

SAFETY WARNINGS
WARNING! When using this product, basic precautions should always be followed including the following:

  • Read all safety warnings and instructions before using the product. Failure to follow warnings and instructions may result in serious injury or death.
  • To reduce the risk of injury, close supervision is necessary when the product is near children.
  • Do not put fingers or hands near spokes or moving parts.
  • The Flyer™ eBike is intended for persons 16 years of age and older. Always ensure riders have the physical coordination and skill to navigate the bicycle safely while managing road conditions, and traffic and adhering to all laws for bicycle use.
  • Please check local laws to confirm legal requirements for using your eBike. The Flyer™ eBike is meant for paved roads and sidewalks, not off-road conditions.
  • Do not use the Flyer™ eBike at ambient temperatures less than 14°F (-10°C) or above 104°F (40°C)

SAVE THESE INSTRUCTIONS

Getting Started

ASSEMBLY INSTRUCTIONS

The following steps provide a general overview of the assembly process for your eBike. It is recommended to consult a professional bicycle mechanic for assistance with your eBike’s assembly, maintenance, and repair.

Visit flyer.radioflyer.com or contact customerservice@radioflyer.com for additional assistance assembling, using, repairing or maintaining your eBike.

FLYER-L885-Electric-Bicycle-LongTail-fig- \(1\)

WARNING!
Incorrect assembly, maintenance, or use of your Flyer™ eBike can cause component failure, loss of control, serious injury, or death. Please note, that the assembly and first fit of your Flyer™ eBike require special tools and mechanical skills. It is highly recommended that the assembly and adjustment are completed by a reputable bicycle mechanic when possible.

The following items are required for assembly:

  • 5mm allen wrench (included)
  • 4mm allen wrench (included)
  • 15mm open-ended wrench (included)
  • Scissors or flat-sided cutters
  • Tire pump
  • Pedal grease (recommended)
  • Torque wrench (recommended)

Step 1: Unpack your bike
Remove the bike from the outer carton and set it on a flat, clean surface. Deploy the kickstand and place the bike upright, resting on the kickstand and rear wheel. Remove all protective packaging material and carefully cut all zip-ties to avoid damaging the paint. Verify that you have all of the components listed below. Contact Radio Flyer Customer Service if any components are missing.

  • Front Wheel
  • Front Fender
  • Pedals
  • Headlight
  • Running Boards (Left & Right)
  • Charger
  • Tool Kit
  • Keys
  • Steering Assist Spring

Step 2: Rotate the handlebar stem
The handlebar stem is rotated 180 degrees for shipping purposes. It must be rotated to the proper orientation to complete assembly.

  • A. Remove the rubber cover and loosen the handlebar stem cover bolt using the provided 5mm allen wrench.
  • B. Using the provided 4mm allen wrench, loosen the two stem clamp bolts.
  • C. Rotate the handlebar stem 180 degrees ensuring the stem is aligned with the front fork.
  • D. Tighten the stem clamp bolts to 6 Nm using a torque wrench with 4mm hex bit.
  • E. Tighten the stem cover bolt to 6 to 8 Nm using a torque wrench with 5mm hex bit. Reinstall rubber cover on stem cover.FLYER-L885-Electric-Bicycle-LongTail-fig- \(2\)

Step 3: Adjust handlebar stem
Your Flyer™ eBike’s handlebar stem is designed to be adjusted for optimal comfort.

  • A. Using the provided 5mm allen wrench, loosen the bolt.
  • B. Rotate the stem to your preferred height
  • C. Re-tighten the bolt to 16 Nm using a torque wrench with 5mm hex bit.FLYER-L885-Electric-Bicycle-LongTail-fig- \(3\)

WARNING!
Overtightening the stem bolt can damage the handlebar stem assembly which can lead to risk of injury. To avoid overtightening, use a torque wrench and tighten to 16 Nm.

Step 4: Install the handlebar

  • A. Using the provided 4mm allen wrench, loosen the four bolts and remove the stem clamp.
  • B. Align and center the handlebar in the stem using the markings as guides. Check the handlebar orientation matches the image below and that the cables are not twisted.
  • C. Reinstall the stem clamp and four bolts using the 4mm allen wrench. Evenly tighten the bolts to 6 to 8 Nm using a torque wrench.

Note:
Complete assembly of the bike per the steps below. The stem and handlebar angle can be adjusted as needed based on rider preference. Always re-tighten bolts to the specified torque values prior to riding.

FLYER-L885-Electric-Bicycle-LongTail-fig- \(4\)

Step 5: Install the front fender

  • A. Loosen the eye bolt at the top of the fork by hand. Remove eye bolt and washer and set aside.
  • B. Using the provided 4mm allen wrench, remove the screws on either side of the fork. Set aside.
  • C. Position the fender inside the fork, lining up the bracket to the threaded hole in the top of the fork. Reinstall the eye bolt and washer. Tighten by hand.
  • D. Align the fender frame with the threaded holes in the fork. Re-install the screws and washers using the provided 4mm allen wrench.FLYER-L885-Electric-Bicycle-LongTail-fig- \(5\)

Step 6: Install the front wheel
The bike is shipped with an aluminum spacer installed in the fork dropouts to prevent damage during shipment. Before installing the front wheel, this spacer must be removed by first disassembling and removing the quick release skewer assembly. Once removed, the aluminum spacer can be discarded. Do not discard the quick-release skewer assembly as it is needed to install the front wheel.

  • A. Install the quick-release skewer through the front wheel. Ensure the orientation of the conical springs matches the illustration below. The smaller end of the conical spring will point in towards the wheel hub.
  • B. Align the wheel to the fork so that the fork dropouts rest on the axle. Ensure the fork is fully seated on the axle, the wheel is centered on the fork, and the brake rotor is centered in the caliper assembly.
  • C. Holding the lever, tighten the nut into place. Rotate the quick-release lever to secure the front wheel to the fork.

Note:
Closing the quick release lever should require enough pressure that it leaves an imprint in your hand. If it’s too easy or too difficult to close, adjust the lever tension by turning the adjustment nut (“1” in the “Front wheel” illustration) opposite the quick release lever.

FLYER-L885-Electric-Bicycle-LongTail-fig- \(6\)

Step 7: Install steering spring

  • A. Install one side of the spring in the eyebolt on the frame.
  • B. Using some force, extend the spring and install the opposite side in the eyebolt on the front fork. You will hear an audible snap when the spring is properly seated in the eyebolt. Install plastic protective sleeve around the spring.FLYER-L885-Electric-Bicycle-LongTail-fig- \(7\)

WARNING!
An improperly secured front wheel or handlebar stem can cause serious injury or death. Always check that the front wheel and handlebar stem are secured to the bike before each ride.

Step 8: Install headlight

  • A. Using the provided 4mm allen wrench, remove the screw and washers from the front of the fork. Set aside.
  • B. Align the headlight bracket with the fork and reinstall the screw with washers using the 4mm allen wrench.
  • C. Fully install the connector to the rear of the headlight housing.
  • D. Adjust the angle of the headlight beam to illuminate the road ahead, while ensuring the light will not blind or obscure the vision of oncoming traffic or pedestrians.

Note:
It is not recommended to ride at night. If riding at night cannot be avoided, ensure the headlight is always on and functioning correctly while you are riding.FLYER-L885-Electric-Bicycle-LongTail-fig- \(8\)

Step 9: Install pedals

  • A. Identify the right and left pedals before assembling. The right pedal will have a smooth axle while the left pedal will have notches on the axle.
  • B. Install the right pedal to the crank arm by turning the axle clockwise by hand.
  • C. Install the left pedal to the crank arm by turning the axle counter-clockwise by hand.
  • D. Use the provided 15mm wrench to torque both pedals to 35 Nm.

Note: We recommend applying pedal grease to the threads prior to installation.

FLYER-L885-Electric-Bicycle-LongTail-fig- \(9\)FLYER-L885-Electric-Bicycle-LongTail-fig-
\(10\)

Step 10: Install running boards

  • A. Identify the right and left running boards before assembling using the stickers on the underside of the wood boards.
  • B. Using the provided 5mm Allen key, remove the screw and washers from the rear frame. Set aside.
  • C. Align the running board brackets with the threaded inserts on the frame.
  • D. Reinstall the screws and washers using the provided 5mm Allen key. Tighten the screw to 10Nm.FLYER-L885-Electric-Bicycle-LongTail-fig- \(11\)

Step 10: Check fastener torque values

Area of Bike Hardware Torque (Nm)
Handlebar Stem Clamp Bolts 6
Brake Lever Clamp Bolts 6
Stem Faceplate Bolts 6 to 8
Stem Cover Bolt 6 to 8
Seat Post Seat Mounting Bolts 10
Kickstand Kickstand Bolt 30
Front/Rear Brakes Disc Brake Rotor to Hub 8
Caliper Adapter to Frame 6 to 8
Caliper to Adapter 6 to 8
Rear Dropout Rear Axle Nuts 50
Chain Tensioner Mounting Bolt 6
Bottom Bracket Crank Arm Bolt 40
Pedal into Crank Arm 35
Chain Ring Bolts 8

Step 11: Inflate tires to 30 psi

WARNING!
It is important to maintain proper air pressure in the tires while riding. Do not overinflate or underinflate the tires. Overinflated tires may burst. Inflate your tires using an air source with a pressure gauge to avoid overinflation. Underinflated tires may impair the control of the eBike and cause a safety hazard.

FLYER-L885-Electric-Bicycle-LongTail-fig- \(12\)

ACCESSORIES

Radio Flyer carries a full line of custom accessories to enhance the usability of the L885. Please refer to the instruction sheets provided with each accessory to ensure proper assembly. Visit flyer.radioflyer.com or contact customerservice@radioflyer.com for additional assistance assembling, using, or repairing your accessories.

WARNING!
Incorrect installation of accessories can cause damage to the bike frame, loss of control, serious injury, or death.

FLYER-L885-Electric-Bicycle-LongTail-fig- \(13\)

ADJUSTING SEAT HEIGHT
The seat height should be set based on your personal preference. The initial seat position can be set by first placing the ball of your foot on the pedal with the crank arm in its lowest position. In this position, your leg should be almost fully extended with a slight bend in your knee. The proper seat position is important to avoid strain and potential injury during riding. Consult a trusted, reputable bike mechanic or contact Flyer customer service for any questions related to the seat position and fit of your bike.

WARNING!
The seat post must be inserted to the minimum insertion mark. Do not raise the seat post beyond the minimum insertion marking on the seat post tube. If the seat post is not inserted properly, the seat may be loose which can lead to serious injury or death.

  • A. Open the quick-release lever located under the saddle. Rotate the lever fully open to allow the seat post to slide easily.
  • B. Move the seat up and down by sliding the seat post in or out of the seat tube. Set the saddle to the desired height based on rider preference. Ensure that the seat post does not extend beyond the “minimum seat post insertion” markings on the seat post.
  • C. Close the quick-release lever fully against the seat post tube. This should take some force to ensure the seat post will stay firmly in place while riding.

FLYER-L885-Electric-Bicycle-LongTail-fig- \(14\)

ADJUSTING HANDLEBAR STEM ANGLE
Following assembly of the bike, the handlebar stem angle can be adjusted to fit the individual rider.

  • A. Using the provided 5mm Allen wrench, loosen the bolt
  • B. Rotate the stem to your preferred height.
  • C. Re-tighten the bolt to 16 Nm using a torque wrench.FLYER-L885-Electric-Bicycle-LongTail-fig- \(15\)

ADJUSTING HANDLEBAR ROTATIONAL POSITION
Following any adjustment of the handlebar stem angle, the handlebar rotational position should also be adjusted. Ensuring that the handgrips and brake levers are in the correct position will avoid any strain or discomfort while riding.

  • A. Using the provided 4mm Allen wrench, loosen the four stem clamp bolts.
  • B. Rotate the handlebar until the preferred position is achieved checking to ensure the handlebar is centered left-to-right within the stem clamp.
  • C. Evenly tighten the bolts to 6 to 8 Nm using a torque wrench.

FLYER-L885-Electric-Bicycle-LongTail-fig- \(16\)

Operating Instructions

HANDLEBAR DISPLAY

FLYER-L885-Electric-Bicycle-LongTail-fig- \(17\)

Display Icons

Location Description
1 Speedometer
2 Headlight Status Indicator
3 Pedal Assist Level
4 Battery Life Indicator
5 Odometer

Display Controls

Location Description Operating Instructions
6 Power Button Push and hold to turn the display on/off Tap to cycle the

odometer
7| “+” Button| Push and hold to turn the headlight on/off Tap to increase the pedal assist level
8| “–” Button| Push and hold to enable walking mode Tap to decrease pedal assist level

WALKING MODE
Walking mode is a feature to aid the user when walking the bike when the handlebar display is on. To enable walking mode, push and hold the “-“ button on the display. The motor will engage at a steady speed of approximately 3MPH. To turn off walking mode at any time, release the “-“ button or squeeze either hand brake to disable the motor.

Note:
Walking mode should only be used while dismounted from the bike and with both hands on the handlebar. Always keep at least one hand on a brake lever to allow quick cutoff of the motor assistance if necessary.

FLIGHT SPEED BAT TERY

Battery and Charger Safety Warnings

WARNING! TO PREVENT FIRE, EXPLOSIONS, OR ELECTRIC SHOCK:

  • Before using the battery read all instructions and cautionary markings on the charger and battery pack.
  • Only use the specified Flyer™ charger (Model SPBC4802A, made by MDA Power Technology Co limited) to charge this battery. Do not attempt to charge with any other chargers. Replacement chargers are available to purchase exclusively at flyer. radioflyer.com or by calling Radio Flyer Customer Service at 1-800-621-7613.
  • Do not store the battery in locations where the temperature is below 14°F (-10°C) or above 104°F (40°C)
  • Do not charge the battery in temperatures below 32°F (0°C) or above 104°F (40°C). The battery will not charge outside of these temperate limits.
  • Do not operate the charger or battery if it has been impacted, dropped, or damaged in any way.
  • Do not use if the power cord is frayed, has broken insulation, or any other signs of damage.
  • If the plastic on the battery breaks or cracks, stop use and call Radio Flyer Customer Service.
  • Examine the charger and battery before each use and replace if wear or damage is found.
  • Do not incinerate the battery pack. The battery can explode in a fire.
  • Never attempt to open or disassemble the battery pack or charger for any reason. Do not puncture the battery.
  • To prevent electric shock, do not immerse the charger or battery in water.
  • Do not attempt to charge if the cord or power adapter is wet.
  • To clean, remove the charger/battery plug from the outlet and wipe with a dry cloth.
  • During charging, the battery must be placed on a flat surface in a dry ventilated area.
  • Do not place any object on top of the charger or place the charger on a soft surface that may result in excessive heat. Place the charger away from any heat sources.
  • The charger is designed to operate on standard household electrical power (110/120 VDC). Do not attempt to use the charger on any other voltage level.
  • To reduce the risk of fire, connect only to a circuit provided with 15 amperes maximum branch circuit overcurrent protection per the National Electrical Code, ANSI/NFPA 70.
  • When charging is complete, disconnect the charger from the wall outlet and the battery.
  • Place the battery and charger in a place out of reach from children.
  • To increase battery life, recharge after every use.
  • To maintain battery life, you must charge every 6 months.

Charging the Battery
The Flight SpeedTM battery can be charged while installed in the bike or when removed from the bike frame.

  • A. Ensure the battery is off by powering off the display as described in the “Handlebar Display” section above.
  • B. Remove the rubber cover to reveal the battery charging port
  • C. Plug the charger into the battery charging port, ensuring the terminals are properly aligned with the port. Push the charger plug firmly into the charging port.
  • D. Plug the charger into a power outlet. Only connect your charger to an outlet with a rated voltage of 110-220VAC. The LED in the charger housing will turn red to indicate the charger is connected properly.
  • E. Once the charger LED turns green (indicating the battery is fully charged), unplug the charger from the power outlet.
  • F. Unplug the charger plug from the charging port and replace the rubber cover.FLYER-L885-Electric-Bicycle-LongTail-fig- \(18\)

Removing the Battery

Note:
The battery should only be removed when the bike is stationary and powered off. Failure to do so could result in damage to the battery or electrical system of the bike.

  • A. Insert the provided key into the battery lock. If you own multiple Flyer™ bikes, please ensure the 3-digit codes on the key and lock match.
  • B. Turn the key clockwise. The battery will automatically pop up approximately ¼” indicating the lock was successfully released.
  • C. Remove the battery by rotating it towards the rear of the bike before lifting it away from the frame.

FLYER-L885-Electric-Bicycle-LongTail-fig- \(19\)

Installing the Battery

  • A. Insert the bottom edge of the battery housing ensuring the terminals are aligned with the dock inside the frame.
  • B. Rotate the battery forward maintaining alignment with the opening in the downtube.
  • C. Push down at the top of the battery to complete the installation. You will hear an audible click when the battery is full installed.FLYER-L885-Electric-Bicycle-LongTail-fig- \(20\)

Checking Battery Charge Level
In addition to the main display, the battery charge level can also be checked directly on the battery.

  • A. Remove the battery following the steps outlined in the “Removing the Battery” section.
  • B. Locate the battery fuel gauge at the top of the battery
  • C. Push the button on the battery fuel gauge. Fuel gauge LEDs will light up corresponding to the level of charge in the battery pack.FLYER-L885-Electric-Bicycle-LongTail-fig- \(21\)
MOTOR CONTROL

Pedal Assist System (PAS)
The pedal assist system (PAS) augments your natural pedaling action by providing an additional boost from the motor. Using the “+” and “-” buttons on the display, you can control the level of assistance provided by the motor. As the PAS level is increased, the amount of assistance increases, and the faster you will go. The PAS power will depend on several factors including, but not limited to:

  • Riding terrain (flat vs. incline)
  • Total payload
  • Desired range

The gear shifter will not affect the performance of the hub motor or pedal assist system, however, it will affect the amount of resistance you feel. Lower gears provide less resistance with a higher pedaling cadence. Higher gears provide more resistance and a slower pedaling cadence. Some experimentation will be necessary to dial in the combination of PAS level and gear setting that offers a smooth ride based on your preference.

Throttle
The throttle provides an alternate way to power the motor if you do not want to pedal. If the bike is powered on, the throttle can be activated by slowly twisting it towards you. The throttle can also be used in addition to the pedal assist system. When only using the throttle, the maximum speed of the bike will be capped at 20MPH.

Note:
Using the bike in throttle-only mode will more quickly deplete the battery when compared to using pedal assist.

WARNING!
Do not twist the throttle when dismounted to avoid accidental acceleration of the bike.

CARRYING LOADS
The total maximum payload capacity of the Flyer eBike is 400 lbs (181kg). This includes the weight of the rider, as well as any passengers, cargo, accessories, etc.

  • Maximum rider weight: 220lbs (99kg)
  • Rear rack maximum loading weight: 150lbs (68kg)

Always reference the maximum weight capacity of any accessories used as well.

WARNING!
Adding loads to the product may impact stability. Always follow the weight limit guidelines. It is the rider’s responsibility to ensure any cargo or passenger weight will not impact the rider’s ability to safely use the product.

Riding & Safe Operating Guidelines

It is the owner’s sole responsibility to ensure safe riding. Among other things:

  • Always obey road and traffic laws as applicable in your local area.
  • Before riding in more dynamic conditions, practice and familiarize yourself with the operations of the eBike, including braking, pedal assist, and throttle.
  • Always wear a helmet that meets the US CPSC standard. Wearing a helmet can prevent head injuries.
  • After a crash or an incident, do not ride your eBike until you have a certified and reputable bike mechanic inspect the eBike to ensure the proper function of the eBike and all its components.
  • It is recommended not to ride at night or in wet weather. Ride at night and in wet weather only if necessary.
  • If it is unavoidable to ride at night or in wet weather:
    • Wear reflective or light-colored clothing
    • Ride slowly with caution
    • Ensure the headlight and brake light are powered on and functioning properly

WARNING!
The Flyer™ eBike is not meant for use in wet conditions. Water intrusion can damage the eBike’s electrical system and cause battery failure, electrical system malfunction, or fire.

Before each ride, complete the Ride Safety Checklist:

Component Steps
Torque Values •   Reference the torque chart in assembly step 10 to

check the torque on all fasteners listed.




Brakes

| •   Verify the front and rear brakes function properly. Pads should fully cover the brake disc once lever is pulled. To confirm brake contact, verify that the brake disc moves slightly once the level is pulled.

•   Ensure the brake light illuminates once brake lever is pulled.

•   Check brake cables to confirm there is no wear or deterioration and they are properly lubricated and tensioned.

•   Check brake pads to ensure they are not over-worn.

•   Ensure the lever system is secured to the handlebar (torque: 6Nm).


Tires

| •   Confirm the tires are inflated to 30 PSI.

•   Check tires for leaks, signs of wear, tread degradation, or other compromising damage.



Wheels

| •   Verify wheel spokes are tight on both ends with no bending.

•   Ensure tires and rims rotate straight without wobble.

•   Confirm the rear wheel axle nuts are tight and the rear wheel is properly secured (torque: 50Nm)

•   Confirm the front wheel is properly secured by checking that the axle lever is fully closed and tightened.

Seat

| •   Ensure the seat is securely connected to the eBike and the seat cannot be moved.

•   Confirm the adjustment lever is fully tightened and locked.

•   Verify the seat is properly adjusted to fit your height.

•   Confirm that the seat is securely fastened to the post (torque: 10 Nm).

---|---

Handlebar

| •   Confirm the handlebar always aligns with fork when moving in desired direction and both parts turn in unison.

•   Ensure the steering spring is connected on both ends with no interference from cables.

•   Secure the front wheel or fork, preventing it from turning. Apply approximately 20 lbs of force to one of the handlebar grips. The handlebar should not rotate independently from the front wheel or fork.

•   Confirm the stem clamp bolts are tightened to 6 Nm and the stem faceplate bolts are tightened to 6 to 8 Nm.

Chain

| •   Ensure the chain is properly lubricated and runs smoothly.

•   After using in rough weather conditions such as rain, snow, or other severe weather, verify that chain and links are clean and undamaged.

•   Confirm the chain tension mechanism is in line with the pedal assembly and derailleur.

Bearings

| •   Verify all bearings are lubricated and run smoothly with no unnatural sounds such as grinding or rattling.

•   Check the bearings in the headset assembly, pedals and bottom bracket, and the rear wheel.

Cranks & Pedals

| •   Confirm pedals are tightly secured to the cranks (torque: 35Nm) and the crank is tightly secured to the bottom bracket spindle (torque: 40Nm).

•   Verify cranks are parallel to the downtube and not bent.

Frame & Fork| •   Confirm there is no damage or bending to the front fork and frame and that fork is parallel with the front tire.
Motor Drive Assembly &

Throttle

| •   Confirm that none of the spokes securing the hub motor are broken or loose.

•   Verify that the brake disc is secured to the hub motor and all screws are tight.

•   Turn on display before ride to confirm all features are working correctly.

•   Ensure the throttle functions properly.

Battery

| •   Always charge the battery before each use.

•   Confirm there is no damage to the battery.

•   Ensure the battery is always securely locked to the frame with the keys removed.

Control Cables

| •   Confirm all cables are routed away from moving parts and allow the headset to rotate freely.

•   Confirm cables, housings, and electrical connectors are undamaged and free of debris and liquids.

•   Verify the headlight, taillight, and brake light are connected and functioning properly.

Accessories

| •   Ensure that any loads or accessories do not interfere with moving parts.

•   Tighten and secure all accessories and accessory components.

•   Ensure rider is wearing a helmet and the helmet is not damaged.

Reflectors| •   Verify reflectors are adjusted and outward facing before all rides.

•   Ensure that loads or accessories do not interfere with reflectors.

Maintenance

Always have a certified and reputable bike mechanic complete a tune-up on your eBike after your first 50-100mi. Regular tune-ups and inspections are critical to ensuring your bike stays in safe condition.

For more information on recommended maintenance intervals please visit:

  • After a crash or an incident, do not ride your eBike until you have a certified and reputable bike mechanic inspect the eBike to ensure the proper function of the eBike and all its components.
  • Any changes to the Flyer™ eBike that are not specifically approved by Radio Flyer Inc. could cause unsafe riding conditions and may void your warranty.

CLEANING

  • Do not spray with water or use a pressure washer to clean your bike. Do not immerse this product in water or liquid. Liquid or water can cause damage to the electrical system of the eBike.
  • To clean, turn off your eBike and remove the battery.
  • Wipe clean with a damp cloth. If needed, use a mild soap, like dish detergent.
  • To prevent electric shock, do not immerse the charger or battery in water when cleaning. To clean, remove the charger/battery plug from the outlet and wipe with a dry cloth.

Moving and Storing

  • Always remove the battery from the eBike before transporting the bicycle on a vehicle bike rack.
  • It is recommended to park the eBike indoors.
  • Store the battery in a dry location.
  • If the eBike will not be used for an extended period, do not store the battery installed in the eBike.
  • To maintain battery life, you must charge every 6 months.
  • When not using the battery for an extended period, charge the battery to at least 75%
  • Do not store the battery in locations where the temperature is below 14°F (-10°C) or above 104°F (40°C)

BATTERY RECYCLING

  • Keep the battery and charger in a dry place out of reach of children.
  • Recycle batteries and chargers in an environmentally friendly manner.
  • Do not dispose of your battery in a fire as the battery may catch fire or explode.
  • Do not dispose of your battery in your regular household trash. The incineration, landfilling, or mixing of batteries with household trash is prohibited by law in most areas.
  • Return an exhausted battery to a federal or state-approved recycler. Contact your local waste management officials for other information regarding the environmentally sound collection, recycling, and disposal of batteries.

Troubleshooting

Issue Possible Reason Corrective Action




The eBike does not work or appear to turn on

| The battery has been fully drained| Recharge the battery using the manufacturer-provided charger
The battery is not fully seated or installed into its dock| Remove the battery from the eBike; reinsert the battery and fully seat it into the battery’s dock to ensure a connection


There is a connection issue

| Check the connections and wires that are visible on the ebike, and repair or clean any connections in a poor state


The brakes are depressed, not allowing the motor to activate

| The brake levers contain a small switch that automatically stops the motor if depressed; for the motor to engage, make sure that the brakes are in the fully open or released position



The eBike feels slow to accelerate and will not reach top speed

| The battery is not fully charged and cannot provide full power| Recharge the battery; note that speed and acceleration will worsen when the battery is nearly depleted


The brakes are applied and slowing down the eBike

| Check to see if the brakes are rubbing when riding, and adjust the brakes to allow for easier wheel movement


The eBike is fully loaded or overloaded

| Reduce the load to go faster; note that the weight loaded on the eBike will impact the acceleration and top speed of the eBike





The eBike’s range is reduced

| ****

The battery is not fully charged and cannot provide full power

| Recharge the battery between uses and ensure that the battery is fully charged before riding; note that range is directly related to the battery’s charge level
The brakes are applied and slowing down the eBike| Check to see if the brakes are rubbing when riding, and adjust the brakes to allow for easier wheel movement


The eBike is fully loaded or overloaded

| Reduce the load to go further; note that the weight loaded on the eBike will impact the range


The terrain is very rough or hilly

| Rough surfaces and inclines make the eBike work harder, riding in these conditions will reduce the range



The battery does not charge

| The battery is not fully seated or installed into its dock| Remove the battery from the eBike; reinsert the battery and fully seat it into the battery’s dock to ensure a connection.
The charger is not fully connected to the battery charge port well| Disconnect the charger from the charger port; reconnect and fully insert into the charger port
The outlet used does not have power| Charge the battery at a different power socket


The eBike is making an odd noise when moving

| The brakes are rubbing| Adjust the brakes to allow for easier wheel movement


A cable is loose and hitting something

| Look to see if any wires are rubbing against moving parts, move or restrain them with zip ties if needed
The motor or wheel is damaged| Inspect the motor and wheel for damages, replace if needed

ERROR CODE TROUBLESHOOTING
Your eBike can detect some functional errors and display a numerical code related to the issue. If your display shows any of the following error code numbers, please try the related corrective action. If the error code remains, please see the troubleshooting information at flyer.radioflyer.com or contact the Radio Flyer Customer Service Team.

Error Code Possible Reason Corrective Action
21 Current Draw – the battery is supplying a large amount of power
to eBike. Turn the eBike off, remove the battery from the frame, and wait 1

minute. Reinstall the battery and turn the eBike back on.
22| Throttle Communication Error – the eBike’s throttle is not correctly communicating with the controller.| Unplug the throttle cable, and inspect it for any debris, moisture, or damage. If it looks okay, plug the connection back in and restart the eBike.
23| Motor Communication Error – the motor in the rear wheel is not correctly communicating with the controller.| Find the wire that runs from the motor to the eBike frame, and inspect it for any damages.

Unplug the motor cable, and inspect it for any debris, moisture, or damage. If it looks okay, plug the connection back in and restart the eBike.

24
25| Brake Communication Error – the eBike’s brake levers are not

correctly communicating with the controller.

| Unplug both brake connectors, and inspect them for any debris, moisture, or damage. If the connectors look good, plug a single brake connection back in. Turn on the eBike and check if the error code appears. If the error code does not appear, plug in the second brake connection to check if it is causing the error.
26| Low Battery Voltage – the eBike’s battery is undercharged and cannot power the motor.| Charge the battery using the manufacturer-provided charger.
30| Display Communication Error – the eBike’s display is not correctly communicating with the controller.| Unplug the display cable, and inspect it for any debris, moisture, or damage. If it looks okay, plug the connection back in and restart the eBike.

Warranty

  • L I M I TED WARRANT Y FO R E – B I KE S :
    FLYER ™ M 8 80 , F LYER ™ L 8 8 5

What is covered?
Radio Flyer Inc. warrants that its Flyer™ e-Bike will be free from defects in material and workmanship occurring under normal use for a period limited to one (1) year from the date
of the original purchase. The warranty is expressly limited to the replacement of a defective lithium-ion battery (the “Battery”), frame, forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, LCD, kickstand, reflectors and hardware (each a “Covered Component”).

EXCLUSIONS

Who is covered?
This warranty only covers the original purchaser of the product, purchased exclusively on flyer.radioflyer.com. The warranty cannot be transferred to any other person. The product must have been assembled and maintained per the product instructions.

What is not covered?

This warranty does not cover:

  • Non-Flyer™ products (including MP3 players); misuse, lack of care, mishandling, accident, abuse, or other abnormal use; or use of the product other than for its intended purpose; damage caused by improper or unauthorized repair or maintenance; products that have been modified or altered; cosmetic issues such as fading or scratches from normal wear, or any other cause not arising from defects in material and workmanship, including normal wear
    and tear of any Covered Component Consumables or normal wear and tear parts (including without limitation tires, tubes, brake pads, cables and housing, grips, chains and spokes).

  • Any damage or defects to Covered Components resulting from failure to follow instructions in the e-Bike owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the e-Bike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.

  • For the avoidance of doubt, Radio Flyer Inc. will not be liable and/or responsible for any damage, failure, or loss caused by any unauthorized service or use of unauthorized parts.

  • The Battery is not warranted from damage resulting from power surges, use of an improper charger, improper maintenance, or other such misuse, normal wear, or water damage.

How do I make a warranty claim?
RADIO FLYER INC. WILL NOT REPLACE ANY COVERED COMPONENT UNDER THIS LIMITED WARRANTY WITHOUT FIRST SEEING PHOTOS OR VIDEO OF THE DAMAGED COVERED COMPONENT.

  • To exercise your right to receive a replacement for a Covered Component under this Limited Warranty, you must:
  • Contact the Customer Service team by email at customerservice@radioflyer.com or by phone at 1-800-621-7613. Customer Service will work with you to diagnose the issue and identify solutions.
  • If the Customer Service team determines that a Covered Component must be replaced, they will provide you with a set of instructions for returning the defective Covered Component and receiving the replacement.
  • After you receive the replacement Covered Component, the Customer Service team will also assist in determining how to replace or install the new Covered Component into your e-bike.
  • Replacement Covered Components under this Limited Warranty shall only be shipped to the address of the original purchaser.

SHIPPING DAMAGE
Shipping damage claims are very time sensitive and it is the purchaser’s responsibility to immediately inspect the e-Bike for damage upon receipt. Radio Flyer Inc. will replace a Covered Component that is damaged during shipment if you:

  • Notify Radio Flyer Inc. of a Covered Component damaged in the shipping process within thirty (30) days of your receipt of the e-Bike; Provide Radio Flyer Inc. with a dated picture of the damaged Covered Component; and Return all original packaging and paperwork included with the e-Bike
  • Radio Flyer Inc. will not be held responsible for stolen packages and the purchaser is solely responsible for ensuring the package is safely collected at delivery. To more closely control, manage, and monitor your delivery, we encourage you to sign up for a free UPS My Choice account. You can learn more about this UPS service and sign up here.

SOLE AND EXCLUSIVE REMEDY
Your sole and exclusive remedy for breach of this limited warranty, and Radio Flyer Inc.’s sole and exclusive liability, is to either repair or replace the defective product. Repaired or replaced products will be warranted to the end of the warranty period of the original product. They do not extend the original warranty period.

DISCLAIMERS
This Limited Warranty is the only express warranty made to you and is provided instead of any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications. EXCEPT FOR THE LIMITED WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RADIO FLYER INC. HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL RADIO FLYER INC. OR ITS SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF THE USE OF THE PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE PRODUCT OR LOSS OF USE OF THE PRODUCT, EVEN IF RADIO FLYER INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states do not allow the limitation of implied warranties or the exclusion of consequential or incidental damages, therefore the above limitation of implied warranties or the exclusion of consequential or incidental damages may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

FCC Compliance Statement for the USA
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy; if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by powering the equipment off and on, the user is encouraged to try to correct the interference by using any of the following measures:

  • Reorienting or relocating the receiving antenna.
  • Increasing the separation between the equipment and receiver.
  • Connecting the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

Caution:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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