DIGITAL WATCHDOG DWC-MVA Series Vandal Ball Turret IP Camera User Guide

DIGITAL WATCHDOG DWC-MVA Series Vandal Ball Turret IP Camera

Product Information

Specifications:

• 5MP models: DWC-MVA5WiAT, DWC-MVA5Wi28T
• 2.1MP/1080p models: DWC-MVA2WiAT, DWC-MVA2Wi28T
• Default Login Information: admin | admin

Product Usage Instructions

Setting up a New Password:
When logging into the camera for the first time, you will be prompted to set up a new password. Follow these steps to set the new password:

1. Enter the default login information: admin | admin.
2. Follow the on-screen prompts to set up a new password.

Quick Setup and Installation:
Follow these steps for quick setup and installation of the product:

1. Ensure you have all the necessary components in the package, including:
   • Hegaxonal Wrench (HEX2.0)
   • 1 Mounting Template
   • Quick Setup and Installation Guide
2. Download all support materials and tools from the manufacturer’s website:  http://www.digital-watchdog.com/resources
3. Search for your specific product by entering the part number in the “Search by Product” search bar.
4. Click “Search” to view all supported materials, including manuals and quick start guides (QSGs).
5. Refer to the complete instruction manual for detailed installation and usage instructions.

Safety and Warning Information:
It is important to follow these safety guidelines to ensure proper usage and prevent accidents or damage to the product:

1. Ensure the product is firmly fixed when mounted on a wall or ceiling.
2. Use only the standard adapter specified in the specification sheet to avoid fire, electrical shock, or product damage.
3. Verify the power supply voltage is correct before using the camera.
4. Do not incorrectly connect the power supply or replace the battery to prevent explosion, fire, electric shock, or product damage.
5. Avoid connecting multiple cameras to a single adapter to prevent excessive heat generation or fire.
6. Securely plug the power cord into the power source to avoid fire.
7. When installing the camera, ensure it is securely and firmly fastened to prevent personal injury from falling objects.
8. Avoid installing the camera in locations with elevated temperature, low temperature, or high humidity to prevent fire or electric shock.
9. Avoid placing conductive objects or containers filled with water on top of the camera to prevent personal injury from fire, electric shock, or falling objects.
10. Avoid installing the camera in humid, dusty, or sooty locations to prevent fire or electric shock.
11. Avoid installing near heat sources such as radiators, heat registers, or other products that produce heat.
12. Keep the camera out of direct sunlight and heat radiation sources to prevent fire.
13. If any unusual smells or smoke come from the unit, stop using the product immediately. Disconnect the power source and contact the service center to prevent fire or electric shock.
14. If the product does not operate normally, contact the nearest service center. Do not disassemble or change the product in any way.
15. When cleaning the product, do not spray water directly onto parts of the product to prevent fire or electric shock.

FAQ:

Q: Where can I find the default login information?
A: The default login information is “admin” for both the username and password.

Q: How do I download support materials and tools for my product?
A: Follow these steps:

1. Go to the manufacturer’s website: http://www.digital-watchdog.com/resources
2. Enter the part number in the “Search by Product” search bar.
3. Click “Search” to view all supported materials, including manuals and quick start guides (QSGs).

Q: What should I do if there is an unusual smell or smoke coming from the product?
A: If you notice any unusual smells or smoke, immediately stop using the product. Disconnect the power source and contact the service center to prevent fire or electric shock.

MEGApix® IVA™ models

DWC-MPVA5WiAT
DWC-MPVA5Wi28T
DWC-MPVA2WiAT
DWC-MPVA2Wi28T
5MP models

DWC-MVA5WiAT
DWC-MVA5Wi28T
2.1MP/1080p models

DWC-MVA2WiAT
DWC-MVA2Wi28T

Default Login Information: admin | admin

When logging into the camera for the first time, you will be prompted to set up a new password. You can set the new password using the DW® IP Finder™ software or directly from the camera’s browser menu.

WHAT’S IN THE BOX

NOTE : Download all your support materials and tools in one place

1. Go to: http://www.digital-watchdog.com/resources
2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part numbers will populate automatically based on the part number you enter.
3. Click ‘Search’. All supported materials, including manuals and quick start guides (QSGs), will appear in the results.

Attention : This document is intended to serve as a quick reference for the initial set-up. It is recommended that the user read the entire instruction manual for complete and proper installation and usage.

SAFETY AND WARNING INFORMATION
Read through this Installation Guide carefully before installing the product. Keep the Installation Guide for future reference. See the user manual for more information on the proper installation, use, and care of the product. These instructions are intended to ensure that users can use the product correctly to avoid danger or property loss. Warnings: Serious injury or death may occur if any of the warnings are neglected.

Cautions : Injury or equipment damage may occur if any of the cautions are neglected.

WARNING

1. In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. When the product is mounted on a wall or ceiling, the device shall be firmly fixed.
2. Be sure to use only the standard adapter specified in the specification sheet. Using any other adapter could cause fire, electrical shock, or damage to the product.
3. Make sure the power supply voltage is correct before using the camera.
4. Incorrectly connecting the power supply or replacing the battery may cause an explosion, fire, electric shock, or damage to the product.
5. Do not connect multiple cameras to a single adapter. Exceeding the capacity may cause excessive heat generation or fire.
6. Securely plug the power cord into the power source. An insecure connection may cause a fire.
7. When installing the camera, fasten it securely and firmly. A falling camera may cause personal injury.
8. Do not install in a location subject to elevated temperature, low temperature, or high humidity. Doing so may cause fire or electric shock.
9. Do not place conductive objects (e.g. screwdrivers, coins, metal items, etc.) or containers filled with water on top of the camera. Doing so may cause personal injury due to fire, electric shock, or falling objects.
10. Do not install in humid, dusty, or sooty locations. Doing so may cause fire or electric shock.
11. Do not install near any heat sources such as radiators, heat registers, or other products (including amplifiers) that produce heat.
12. Keep out of direct sunlight and heat radiation sources. It may cause a fire.
13. If any unusual smells or smoke come from the unit, stop using the product at once. Immediately disconnect the power source and contact the service center. Continued use in such a condition may cause fire or electric shock.
14. If this product does not operate normally, contact the nearest service center. Never disassemble or change this product in any way.
15. When cleaning the product, do not spray water directly onto parts of the product. Doing so may cause fire or electric shock.

CAUTION

1. Use proper safety gear when installing and wiring the product.
2. Do not drop objects on the product or apply strong shock to it. Keep away from a location subject to excessive vibration or magnetic interference.
3. Do not use this product near water.
4. The product shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the product.
5. Avoid aiming the camera directly toward extremely bright objects such as the sun, as this may damage the image sensor.
6. The Main plug is used as a disconnect device and shall stay readily operable at any time.
7. Remove the power adapter from the outlet when then there is lightning. Neglecting to do so may cause fire or damage to the product.
8. Do not block any ventilation openings. Install following the manufacturer’s instructions.
9. A polarized or grounding-type plug is recommended for this product. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. If the provided plug does not fit into your outlet, consult an electrician for replacement.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the product.
11. If any laser equipment is used near the product, make sure the surface of the sensor is not exposed to the laser beam as that may damage the sensor module.
12. If you want to move the already installed product, be sure to turn off the power and then move or reinstall it.
13. Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.
14. If cleaning is necessary, please use a clean cloth to wipe it gently. If the device will not be used for a long time, please cover the lens cap to protect the device from dirt.
15. Do not touch the camera’s lens or sensor module with your fingers. If cleaning is necessary, please use a clean cloth to wipe it gently. If the device will not be used for a long time, please cover the lens cap to protect the device from dirt.
16. Use only attachments/accessories specified by the manufacturer.
17. Always use hardware (e.g. screws, anchors, bolts, locking nuts, etc.) compatible with the mounting surface and of sufficient length and construction to ensure a secure mount.
18. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the product.
19. Unplug this product when a cart is used. Use caution when moving the cart/product combination to avoid injury from tip-over.
20. Refer all servicing to qualified service personnel. Servicing is needed when the product has been damaged in any way, such as a power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the product, the product has been exposed to rain or moisture, does not operate normally, or has been dropped.

PREPARING TO MOUNT THE CAMERA

1. The mounting surface must withstand five times the camera weight.
2. Do not let the cables get caught in improper places or the electric line cover can be damaged. This may cause a shortfire.
3. CAUTION : These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
4. This product is intended to be supplied by a UL Listed Power Supply Unit marked “Class 2” or “LPS” or “PS2” and rated 12 Vdc, 0.59A (DWC-MPVA5WiAT, DWC-MVA5WiAT, DWC-MPVA5Wi28T and DWC-MVA5Wi28T), 0.53A (DWC-MPVA2WiAT, DWC MVA2WiAT, DWC-MPVA2Wi28T and DWC-MVA2Wi28T) min.
5. The wired LAN hub providing power over the Ethernet (PoE) by IEEE 802- 3af shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950-1 or PS2 as defined in UL62368-1.
6. Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102. As such, associated Ethernet wiring shall be limited to inside the building.
7. Using the mounting template sheet or the camera itself, mark and drill the necessary holes in the wall or ceiling.

POWERING THE CAMERA

Pass the wires through and make all necessary connections.

• Use a PoE Injector (required. Sold separately) to connect data and power to the camera using a single Ethernet cable.
• Use a non-PoE Switch to connect data using an Ethernet cable and use a power adapter to power the camera.

DC 12V, PoE IEEE 802.3af Class 3.

(Adapter not included)

| DC12V: max 7.1W

PoE: max 8.5W

DWC-MPVA5Wi28T DWC-MVA5Wi28T| DC12V: max 6.5W

PoE: max 7.8W

DWC-MPVA2WiAT DWC-MVA2WiAT| DC12V: max 6.4W

PoE: max 7.6W

DWC-MPVA2Wi28T DWC-MVA2Wi28T| DC12V: max 5.7W

PoE: max 7.2W

WATERPROOF CAP INSTALLATION
The waterproof cap set comes with two rubber rings. Use the rubber ring best suited for your network cable’s diameter.

NOTE : Cables with ø4.5mm to ø5.5mm thickness should use the black rubber ring. Cables over ø5.5mm in thickness should use the white rubber ring.

NOTE : To ensure moisture seal, make sure the o-ring d is in place between c and e . In extreme environments, the use of an outdoor-rated sealer is recommended.

INSTALLING THE CAMERA

1. Once all cables have been connected, use the screws included with the camera to properly mount and secure the camera to the mounting surface.
2. Adjust the camera’s pan, tilt, and position to achieve the desired view.
3. Once the installation is complete, tighten the pan/tilt/rotation screw until it’s secure.

Resetting the camera : Detach the ball module from the base by rotating it counter-clockwise.

DO NOT TOUCH ANY OTHER PARTS OF THE CAMERA.
Press the reset button on the base of the camera module for five (5) seconds to initiate a camera-wide reset of all the settings, including network settings.

IMPORTANT! When replacing the camera module into place, make sure no cables are caught or disconnected. Rotate the module clockwise until it is secured in place.

DW IP FINDER

Use the DW IP Finder software to scan the network and detect all MEGApix® cameras, set the camera’s network settings, or access the camera’s web client.

Network Setup

1. To install the DW IP Finder, go to: http://www.digital-watchdog.com
2. Enter “DW IP Finder” on the search box at the top of the page.
3. Go to the “Software” tab on the DW IP Finder page to download and install the installation file.
4. Open the DW IP Finder and click ‘Scan Devices’. It will scan the selected network for all supported devices and list the results in the table. During the scan, the DW® logo will turn gray.
5. When connecting to the camera for the first time, a password must be set.
   • Check the box next to the camera in the IP Finder’s search results. You can select multiple cameras.
   • Click “Bulk Password Assign” on the left.
   • Enter admin/admin for the current username and password. Enter a new username and password to the right. Passwords must have a minimum of eight (8) characters and at least four (4) combinations of uppercase and lowercase letters, numbers,s, and special characters. Passwords cannot contain the user ID.
   • Click “change” to apply all changes.
6. Select a camera from the list by double-clicking on the camera’s name or clicking on the ‘Click’ button. The pop-up window will show the camera’s current network settings. Admin users can adjust the settings as needed. The camera’s network settings are set to DHCP by default.
7. To access the camera’s web page, click on the ‘Website’ button.
8. To save changes made to the camera’s settings, enter the username and password of the camera’s admin account and click ‘Apply’.

• Select ‘DHCP’ for the camera to automatically receive its IP address from the DHCP server.
• Select ‘Static’ to manually enter the camera’s IP address, (Sub)Netmask, Gateway, and DNS information.
• The camera’s IP must be set to static if connecting to Spectrum® IPVMS.
• Contact your network administrator for more information.
• To access the camera from an external network, port forwarding must be set in your network’s router.

WEB VIEWER

1. Find the camera using the DW IP Finder.
2. Double-click on the camera’s view in the results table.
3. Press the ‘View Camera Website’.
4. Enter the camera’s username and password you set up in the DW IP Finder.
   • If you did not set up a new username and password, a message will direct you to set up a new password for the camera to view the video.
5. When accessing the camera for the first time, install the VLC player for web files to view video from the camera.

NOTE : Please see the full product manual for web viewer setup, functions, and camera settings options.

NOTE : This product is covered by one or more claims of the HEVC Patents listed at patentlist.accessadvance.com.

Tel : +1 866-446-3595 / 813-888-9555
Technical Support Hours: 9:00 AM – 8:00 PM EST, Monday through Friday

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Copyright © Digital Watchdog. All rights reserved. Specifications and pricing are subject to change without notice.

References

• Patent Lists - Access Advance

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