HAMPTONBAY MAGB01 Lakeshore 13 in. Matte White Smart Hubspace Selectable LED CCT and RGB Flush Mount Installation Guide

: June 4, 2024
: HAMPTONBAY

Table of Contents

MAGB01 Lakeshore 13 in. Matte White Smart Hubspace Selectable LED CCT
Troubleshooting
Documents / Resources

MAGB01 Lakeshore 13 in. Matte White Smart
Hubspace Selectable LED CCT and RGB Flush Mount
Installation Guide

MAGB01 Lakeshore 13 in. Matte White Smart Hubspace Selectable LED CCT

and RGB Flush Mount

Care and Cleaning
❑ Clean the fixture with a soft, dry cloth.
❑ Do not use any cleaners with chemicals, solvents, or harsh abrasives.
WARNING : Shut off power at the circuit breaker or fuse panel before cleaning the fixture.

Troubleshooting

Problem	Possible Cause	Solution
The fixture will not light.	The power is off.	❑ Ensure the power supply is

On.
The circuit breaker is off.| ❑ Ensure the circuit breaker is in the On position.
A wire is not properly connected.| ❑ Check to ensure proper wire connections are made. Contact a qualified electrician.
The switch is defective.| ❑ Test the switch or contact a qualified electrician to replace switch.
The fuse blows or the circuit breaker trips when the light is turned on.| The wires are crossed or the power wire is
grounding out.| ❑ Check the wire connections.
❑ Contact a qualified electrician or call the Customer Service Team at
1-855-HD-HAMPTON.
Problem| Solution
---|---
My Hubspace device is not connecting to Wi-Fi.| Make sure your device is connected to a power source. Your Internet connection or Wi-Fi network may be down.
My device cannot find any Wi-Fi networks.| Make sure you have a 2.46Hz capable Wi-Fi network within range of the device you are trying to add.
My device is in a location that
does not have Wi-Fi. Can I still
use it with the Hubspace app?| Yes. Use the app on a phone with an Internet connection like LTE. The phone must be within Bluetooth range of your Hubspace device and have Bluetooth enabled.
I cannot find the OR code.| It is on the flush mount housing. A copy of the OR code is also included in your device’s documentation.
The OR code has become damaged. How do I add the device?| Under the OR code are numbers. You can enter those in manually instead of scanning the code.
I lost my OR code. How do I add a device?| 1.Make sure the device is connected to power.
2.In the Hubspace app, tap +, then Add Device.
3.On the Scan Device screen, tap the Search button in the lower right corner.
4.Follow the onscreen instructions.
The device is on another account. How do I transfer it?| Scan the OR code and it will transfer to your account.
My device is offline for long periods of time.| Make sure your Wi-Fi signal strength is sufficient. You may need to move your router. use mesh Wi-Fi. or Wi-Fi extenders.
The device is on and I scanned the OR code, but the app
cannot connect to it.| Turn off Bluetooth on your phone and turn it back on. Then, scan the OR code. If the problem persists. turn your phone off and on, then try again.
Can I scan the same OR code to add multiple products?| No. Each product has a unique OR code.

HAMPTONBAY.COM
Please contact 1-855-HD-HAMPTON for further assistance.

Documents / Resources

| HAMPTONBAY MAGB01 Lakeshore 13 in. Matte White Smart Hubspace Selectable LED CCT and RGB Flush Mount [pdf] Installation Guide
MAGB01 Lakeshore 13 in. Matte White Smart Hubspace Selectable LED CCT and RGB Flush Mount, MAGB01, Lakeshore 13 in. Matte White Smart Hubspace Selectable LED CCT and RGB Flush Mount, Matte White Smart, Hubspace Selectable LED CCT and RGB Flush MountLED CCT and RGB Flush Mount, Flush Mount
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