TOOBUR Fitness Tracker Watch User Manual

FAQ Help Manual

FAQ

Q1. What are the steps to connect my watch to Bluetooth using the App?

Q2. Why is my watch unable to connect or bind with the App?

Q3. Why does my watch experience frequent Bluetooth disconnections with the App?

Q4. Why this watch cannot receive mobile messages?

Q5. Why I was noticed to turn on mobile's GPS when do the connecting?

Q6. What factors affect the accuracy of step counter?

A: Regarding step counting accuracy, we'd like to address potential factors contributing to inaccuracies: 1. During initial setup, ensure the watch time is correct, and provide accurate gender, age, height, and weight information. Incorrect inputs can affect the acceleration sensor algorithm, leading to inaccurate step, distance, and calorie data, which in turn impacts personal fitness tracking accuracy. 2. Pedometer data accuracy relies on analyzing acceleration in three directions. The position of the watch on your wrist during exercise is crucial. Stabilize the watch and minimize unnecessary movement (left, right, up, or down) during physical activities. 3. Various factors like arm swing posture, stride length, body shape, road conditions, and even sleep movements can affect step count accuracy. 4. When comparing step counts between our watch and another device, ensure both have consistent personal information in the Veryfit app. Discrepancies may arise if information differs. Minor variations in pedometer principles between different bracelets are typically within 10%.

Q7. What factors affect the accuracy of heart rate readings?

A: Normal Resting Heart Rate (RHR) for adults ranges from 50-100 beats/min. Let's address factors affecting heart rate measurements: 1. Improper wearing style can impact heart rate signal measurement. Ensure the watch is not too loose or too close to the wrist. If you see green light leaking from the heart rate sensor, the watch may not fit well. It's recommended to wear the watch two finger widths from the wrist. 2. Arm movement and slight watch motion on the skin can affect blood circulation and heart rate signal. Avoid wearing the watch too tightly or making tight fists while raising your arm. 3. Correct measurement involves laying the arm flat, relaxed, and still, with the watch close to the arm. Note: Individual factors like skin color, hair, tattoos, and scars may also affect heart rate signal when worn correctly. Note: If you want this watch to record the Heart Rate automatically, please remember to turn on the Continuous HR Measurements by clicking Device--Heath Monitoring--HR Monitoring: Continuous HR Measurements. Whether this function is on or off, heart rate will be measured in real time by default when an exercise is initiated.

Q8. Why can't I sync my sleep data? Why is the sleep data inaccurate?

A: In regard to sleep monitoring, our watch utilizes sensors to detect subtle hand movements and classify your sleep states. We'd like to clarify certain conditions that may affect the accuracy of sleep data: 1. The sleep algorithm estimates your sleep start and wake times with a certain degree of error. To enhance the accuracy of sleep data related to sleep onset and wake-up times, it's recommended to maintain continuous wear. 2. If you experience inaccuracies in sleep data despite continuous wear, consider factors such as frequent trips to the toilet or significant movements like tossing and turning during sleep. These factors can impact the accuracy and availability of sleep data. 3. The sleep duration must meet the sleep algorithm's criteria. It is necessary to sleep for a minimum of three hours, and Awake status should be more than an hour of wakefulness for accurate detection. The algorithm is designed to automatically recognize midday awakenings. However, if you get up during the day to use the restroom or have a drink, it's important that this time doesn't exceed 15 minutes. If the duration exceeds 15 minutes, the sleep algorithm may terminate the calculation automatically, resulting in a lack of sleep data.

Q9. What factors affect the accuracy of SpO2?

A: The principle behind blood oxygen testing relies on the absorption of red and infrared light by oxygenated and deoxygenated blood cells. While most people typically have SpO2 levels ranging from 95% to 100%, some individuals may exhibit lower levels. Decreases in SpO2 can result from environmental or physical factors. The most common physical factor is breath-holding. Lower SpO2 levels may lead to elevated heart rates or blood pressure, shortness of breath, coughing, or wheezing.

Q10. Why the battery life cannot last long?

A: On average, your watch's battery life should range between 5 to 7 days. However, individual usage patterns, especially in sports mode or frequent screen interaction, can influence this. To optimize battery life, consider disabling functions in the app that you seldom use. Additionally, please exercise caution with high-power chargers, as they may potentially damage the capacitor due to the requirement for a 5V voltage during charging. Regarding the battery life, we made the decision not to include the REM feature in this bracelet, and we appreciate your understanding.

Q11. How to do a resetting ?

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