NDUSTRIA NEL 37 Inch 3000W 240V Indoor-Outdoor Infrared Electric Heater User Manual
- June 3, 2024
- NDUSTRIA
Table of Contents
NDUSTRIA NEL
37 Inch 3000W 240V Indoor-Outdoor Infrared Electric Heater
User Manual
NDUSTRIA™ Infrared Electric Manual
NEL 37 Inch 3000W 240V Indoor-Outdoor Infrared Electric Heater
SECTION 7: WARRANTY
Limited Express Warranty
INDUSTRIA Infrared Heaters
RESIDENTIAL INSTALLATION USE:
LIMITED ONE (1) YEAR PARTS WARRANTY INDUSTRIA warrants all parts of the
infrared heaters to be free from defects in workmanship and materials for
normal residential use and maintenance for one (1) year from the date of
purchase by the original consumer.
COMMERCIAL INSTALLATION/USE:
LIMITED ONE (1) YEAR PARTS WARRANTY INDUSTRIA warrants all parts (excluding the emitter lamp) of the infrared heater to be free from defects in workmanship and materials for normal commercial use and maintenance for one (1) year from the date of purchase.
INDUSTRIA warrants the emitter lamp of the infrared heater to be free from defects in workmanship and materials for normal commercial use and maintenance for one (1) year from the date of purchase. The Limited Warranties described above apply only when the Infrared Heater is installed and operated per INDUSTRIA installation and operating instructions for normal use.
EXCEPTIONS
The Limited Warranty does not cover normal maintenance—INDUSTRIA recommends
that regular inspection/maintenance be performed according to the Installation
and Operation Manual. Additionally, labor charges, diagnostic charges,
transportation charges for replacement parts, replacement of the bulb, or any
other service calls/repairs are not covered by this Limited Warranty. It also
does not cover any portion or component of the system that is not supplied by
INDUSTRIA, regardless of the cause of failure of such portion or component.
CONDITIONS FOR WARRANTY COVERAGE
- The unit must be operated according to INDUSTRIA operating instructions included with the unit and cannot have been subjected to accident, alteration, improper repair, neglect or misuse, or an act of God (such as a flood)
- Installation must be according to INDUSTRIA instructions
- The rating plate has not been altered or removed
- The unit is not operated in a corrosive environment
- Performance cannot be impaired by the use of any product not authorized by INDUSTRIA or by any adjustment or adaptations to components
- Damage has not been a result of inadequate wiring or voltage conditions, use during brown-out conditions, or circuit interruption.
DURATION OF WARRANTY & REGISTRATION
The warranty begins on the date of purchase by the original consumer. The
consumer must register at info@ndustria.com within
90 days of purchase. The consumer must retain a receipted bill of sale as
proof of warranty period. Without this proof, the express warranty begins on
the date of shipment from the factory.
REMEDY PROVIDED BY THE LIMITED EXPRESS WARRANTY
The sole remedy under the Limited Warranty is the replacement of the defective
part. If replacement parts are required within the period of this warranty,
NDU- STRIA replacement parts shall be used; any warranty on the replacement
part(s) shall not affect the applicable original unit warranty. Labor to
diagnose and replace the defective part is not covered by this Limited Express
Warranty. If for any reason the replacement part/product is no longer
available during the warranty period, INDUSTRIA shall have the right to allow
a credit in the amount of the current suggested retail price of the
part/product instead of providing repair or replacement.
LIMITATION OF LIABILITY
- There are no other express or implied warranties. INDUSTRIA makes no warranty of merchantability. We do not warrant that the unit is suitable for any particular purpose or can be used in buildings or rooms of any particular size or condition except as specifically provided in this Installation and Operation document. There are no other warranties, express or implied, which extend beyond the description in this document.
- All warranties implied by law are limited in duration to the one-year term of the Parts Warranty. Your exclusive remedy is limited to the replacement of defective parts. We will not be liable for any consequential or incidental damages caused by any defect in this unit.
- This warranty gives you specific legal rights and you may also have other rights which vary from state to state, Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
- No warranties are made for units sold outside the continental United States and Canada. Your distributor or final seller may provide a warranty on units sold outside these areas.
- INDUSTRIA will not be liable for damages if our performance regarding warranty resolution is delayed by events beyond our control including accident, alteration, abuse, war, government restrictions, strikes, fi re, flood, or other acts of God.
HOW TO OBTAIN WARRANTY SERVICE OR PARTS
If you have a warranty claim or service question, contact:
INDUSTRIA
1100 Seven Mile Rd NW
Comstock Park, MI 49321
Telephone: +1.716.551.7900
www.ndustria.com
Have the model number and date of purchase avail- able for this call. Do not
return your unit to the store where it was purchased.
Owner responsibilities are set forth in the instruction manual—read it
carefully.