TOYOTOMI OM-122DW Semi On Demand Oil Fired Water Heater Instruction Manual

SECTION A: SAFETY TIPS

BE SURE TO FOLLOW THE FOLLOWING INSTRUCTIONS.
The instructions which are contained in this manual are classified into the following two types, which are
“WARNING” and “CAUTION”. These instructions are intended to provide important information for safe operation.
“WARNING” indicates the possibility of causing the user a fatal accident or serious injury if the water heater is incorrectly operated.
“CAUTION” indicates the possibility of causing the user injuries or material damages if the water heater is incorrectly operated.

WARNING

1. Never use any fuel other than ASTM D3699 1-K Kerosene, ASTM D396 Low Sulfur No. 1 or No. 2 Fuel Oil, or ASTM D975 Ultra Low Sulfur Diesel (ULSD). NEVER USE GASOLINE! Use of such fuels can result in an explosion and/or fire and cause injury.
2. Never store flammable liquids or materials such as gasoline near the unit.
3. This unit should be installed by a licensed, authorized person(s) due to the necessity of making electrical, water and fuel connections.
4. RISK OF BACKFIRE AND INDOOR AIR POLLUTION. Before operation make sure the flue pipe is free of snow, icing, leaves, bird’s nest or strong drafts.
5. RISK OF INDOOR AIR POLLUTION AND FIRE. Be sure the exhaust pipe is properly installed and connected. Aluminum tape may be used for sealing exhaust pipe connections.
6. RISK OF INJURY FROM MOVING PARTS AND ELECTRICAL SHOCK. Disconnect power cord before servicing unit.
7. This water heater is designed to be used no more than 4,922 FT. (1,500 m) above sea level. Burner adjustments are required when: (1) water heater is installed with flue pipe (#20476440) above 1,640 ft. (500 m); (2) water heat is installed with chimney kit (#20476430) above 3,280 ft, (1,000 m). Failure to make appropriate adjustments may cause combustion failure. Contact your local dealer. The water heater may have a failure of combustion at a high altitude

** CAUTION**

1. HOTTER WATER INCREASES THE RISK OF SCALD INJURY. Water heaters are intended to produce hot water. Water heated to a temperature which will satisfy clothes washing, dish washing, and other sanitizing needs can scald and permanently injure you upon contact. Before changing temperature setting make sure nobody is using a shower. High temperature setting increases the risk of scald injury. Temperature has been set at factory to about 130°F.
2. RISK OF SCALD INJURY. When using a shower, feel the temperature of the water with your hand before getting under the water.
3. RISK OF SCALD INJURY. Do not touch hot water flowing from the temperature and pressure relief valve.
4. RISK OF BURN INJURY. Do not touch the flue pipe top or exhaust pipe. The insulated material provided should be installed around the exhaust pipe. Due to high surface temperature, keep children away from the unit.

OTHER PRECAUTIONS

1. This unit is only for indoor use. Avoid its exposure to rain or moisture.
2. Do not use for drinking or cooking until the water supply has been approved by local authorities.
3. Hot water (or cold water) left in heat exchanger or piping for long period of time must not be used for cooking or drinking.
4. When using a large amount of hot water the temperature may change, even though the temperature setting has not been changed. Special caution must be taken if two faucets are open at the same time.
5. If the unit appears to be operating abnormally or if there is a problem, turn off the unit and call an authorized service person.
6. Use the following water quality.
   Description| pH| Chloride| Hardness| Residual Chlorine
   ---|---|---|---|---
   Maximum Levels| 6.5 to 8.5| 0.0067 Oz/gal.(50 mg/L)| 0.0208 Oz/gal.(150 mg/L)| 0.00027 Oz/gal.(2 mg/L
7. Avoid the use of hard water. In regions where hard water is the only source, take advantage of a water softener.
8. Do not use a damaged unit. If repairs are needed, contact your dealer.
9. Keep the area around the unit, the fuel tank and the flue pipe clean and free of flammable materials.
10. If you plan to be away from your home for a long period of time, shut-off the fuel valve on the fuel tank. Press “POWER SWITCH” to “OFF” position and disconnect the power supply cord.
11. If the unit is not used for a long period of time, the fuel tank may contain water cause by condensation. Be sure to check all filters and strainers for this condition, clean or replace filter elements before using the unit.
12. The use of the water heater with the temperature selector knob at “HOT”, “A” or “COLD” may propagate bacteria growth in the water. In order to avoid this, turn the temperature selector knob to “VERY HOT” once a week to heat the water to a higher temperature for approximately one hour after that time turn knob to normal and open faucet to reduce temperature.
13. Before changing the temperature setting, make sure that the water heater is not being used by any of your family at any place in the house. All family members should be aware of this “Caution.”
14. Fusible Link Valve (#10005596)
    • It is most important that the valve, depending on its use, be fully opened or fully closed.
    • The top nut on the valve (below the turn handle) is sealed and should never be tightened or removed.
    • When installing fuel lines to the valve, be sure to check for fuel leakage and repair.
    • A LEAKING VALVE SHOULD ALWAYS BE REPLACED.
15. When Low Sulfur No. 2 Fuel Oil or Ultra Low Sulfur Diesel (ULSD) is used in an area where the temperature becomes less than 21˚F (-6˚C), it is recommended the use of an additive with the fuel to prevent congealing. Check with a fuel supply company for the proper additive and mix.
16. Check once a month for leaks around exhaust pipe and flue pipe do to corrosion. If repairs are needed, contact your dealer.

SAFETY FEATURES

1. Ignition Safety Device (Flame Sensor)
   The unit will automatically stop all operations if ignition or if the flame fails during combustion. The “WARNING” lamp will light up and the Error code “6” or “7” will flash on the Main circuit board.

2. Power Failure Recovery System
   If power fails during water heater operation the unit will turn off. When power resumes the unit will automatically reignite.

3. Fully Vented System
   Flue pipe system provides outside air for combustion and vents all combustion products to the outdoors.

4. Fusible Link Valve
   If a household fire should occur, causing the fuel line or water heater to become extremely hot, the fusible link valve will stop the fuel supply to the burner. This will prevent the fuel supply from the external tank from continuing to flow into the house.

5. Fuel Strainer
   Special strainer catches any dirt or impuriries present in the fuel before it is sent to the burner.

6. Heat Exchanger-Bi-Metal Switch
   if the heat exchanger temperature becomes abnormally hot because of a malfunctioning thermostat, the burner is automatically extinguished. The “WARNING” lamp will light up and the Error code “9” will flash on the Main circuit board.

7. Temperature Fuse
   When the air around the heat exchanger rises to an abnormal level, the temperature fuse will blow and the unit will turn off. The “WARNING” lamp will light up and the Error code “4” will flash on the Main circuit board.

8. Air Pressure Switch
   In the event the blower motor malfunctions and/or completely stops the supply of air for combustion. The air pressure switch will deactivate and turn the burner off. The “WARNING” lamp will light up and the Error code “6” or “7” will flash on the Main circuit board.

SECTION B: SPECIFICATIONS

Model: OM-122DW (Type B)
Type: Combustion System Oil Pressure Vapor System
Air Intake / Exhaust Direct Vent or Chimney Vent
Heating Supply System Semi On-Demand
Source of Water Direct Connection to Main Supply
Ignition: High Voltage Discharge Spark
Fuel: ASTM D3699 1-K Kerosene,
ASTM D396 Low Sulfur No.1 or No. 2 Fuel Oil, or
ASTM D975 Ultra Low Sulfur Diesel (ULSD)
Efficiency: 88% (1)
Hot Water Input: 148‚000 BTU/h
(Input value of No.1 Fuel Oil)
Fuel Consumption: 1.05 gal/h
Heat Exchanger Capacity: 5.10 gal
Fuel system: External tank (2)
Dimensions (W x H x D): 12-5/8” x 27-3/4” x 22-1/2”
Weight: 79 lbs. Empty
Vent Pipe Hole: 4-3/4” diameter
Maximum Length of Vent Pipe System: 10 ft., 3 bends or less
Electrical Rating: 120 Volts AC, 60 Hz
Ignition – 136W
Burning – 107W
Required Accessories: Fuel filter, Flue pipe installation kit (Part

20476440) or Chimney installation adapter kit (Part #20476430 or #20476415)

Safety Device: Over-heat protector, Ignition safety device, Heat exchanger bi-metal switch, Temperature fuse, Fusible link valve
Exhaust Air Temperature: less than 500˚F
Nozzle: Quantity of Vapor 0.85 GPH
Spraying Angle 60˚
Spray Pattern Delavan Type XA
Temperature Fuse: 282˚F
Electric Current Fuse: 5 A, 7 A

1. Heat and vaporized water are produced by the combustion process of this water heater. This rating does not take into account heat loss due to condensation of water vapor.
2. External tank to be purchased from local suppliers.

CONTROL PANEL

DIMENSIONAL OUTLINE

CONSTRUCTION

WIRING DIAGRAM

SECTION C: FUEL GUIDE

The OM-122DW is designed for use with ASTM D3699 1-K Kerosene, ASTM D396 Low Sulfur No.1 or No. 2
Fuel Oil, or ASTM D975 Ultra Low Sulfur Diesel (ULSD) only. Use of low-quality oil will cause burner performance to drop, leading to abnormal combustion and reduced the unit life.
Purchase only ASTM D3699 1-K Kerosene, ASTM D396 Low Sulfur No.1 or No. 2 Fuel Oil, or ASTM D975 Ultra Low Sulfur Diesel (ULSD) from a reputable oil dealer. To avoid accidented use of gasoline or other high volatile liquids, always store your fuel in a separate area.

What to Buy…
ALWAYS: Clean and high-quality ASTM D3699 1-K Kerosene, ASTM D396 Low Sulfur No.1 or No. 2 Fuel Oil, or ASTM D975 Ultra Low Sulfur Diesel (ULSD). It is recommended to use the low sulfur fuel.
ALWAYS: Fuel free of contaminants, water or cloudiness.
NEVER: Gasoline, alcohol, white gas, camp stove fuel or additives.
NEVER: Yellow or sour-smelling fuel.

How to Store It…

ALWAYS: Store in a clean container or fuel tank, non-red in color, clearly marked “KEROSENE”, “NO.1 FUEL OIL”, “NO. 2 FUEL OIL”, or “ULTRA LOW SULFUR DIESEL”.
ALWAYS: Store away from direct sunlight, heat sources or extreme temperature changes.
NEVER: In a glass container, or one that has been used for other fuels.
NEVER: For longer than six months.
NEVER: In the living space.

Why It is Important…

Good, clean oil is essential for safe and efficient water heater operation. Poor quality or contaminated fuel can cause:

• Excess tar deposits in the burner area and flue pipe
• Incomplete combustion
• Reduced unit life

Use of a highly volatile flammable fuel such as gasoline can produce uncontrollable flames, creating a severe fire hazard.

SECTION D: OPERATION

FUELING
WARNING: Use ASTM D3699 1-K Kerosene, ASTM D396 Low Sulfur No.1 or No. 2 Fuel Oil, or ASTM D975 Ultra Low Sulfur Diesel (ULSD) only. Never use gasoline, thinner, benzene, light oil or waste oil, or any other high volatile liquids.

CAUTION: Make sure that the fuel is clean and free from dirt and water. Water and dirt may cause combustion failure and shorten the life of components such as the fuel pump.Be sure to refuel before the tank runs out. Avoid having the fuel tank and fuel line run empty.

REMOVING AIR TRAP
When operating for the first time or when refueling an empty tank, air may be trapped in the fuel line, making ignition difficult. In this situation, after removing the trapped air thoroughly from the fuel filter at the fuel tank outlet, follow the procedures below:

1. Press “POWER SWITCH” to “OFF” position. Disconnect the power supply cord.
2. Release the two (2) screws from the front panel and remove the front panel.
3. To catch the fuel which will drain out, put a small container under the strainer.
4. Loosen the screw on top of the strainer. Immediately wipe off any spilled fuel.
5. Remove the trapped air thoroughly. Failure to remove all the air will cause improper ignition and may extinguish the unit.
6. Tighten the screw after removing trapped air.
7. Reconnect the power supply cord. Press “POWER SWITCH” to “ON” position.
   Note: In the event of an ignition failure, press “POWER SWITCH” to “OFF” position and after 10 seconds press “POWER SWITCH” to “ON” position once again.
   

INSPECTION BEFORE OPERATION

1. Before turning on the POWER SWITCH, make sure that the water supply inlet is open and that water runs out properly by opening a hot water faucet. If not, check the drain valve to see if it has been left open.
2. Check for water leaks in the pipes.
3. Be sure there is a sufficient amount of fuel in the tank and that there are no leaks in the pipe line.
4. Be sure the power supply is properly connected and grounded to the unit.
5. Be sure the area around the water heater is clear of flammable materials such as gasoline, thinner or flammable vapors.
6. Be sure the exhaust and flue pipes are securely connected and that there are no leaks.
7. Do not operate the unit without water in the heat exchanger. The heat exchanger may be damaged.

OPERATION
CAUTION:

• Hotter water or high temperature setting increases the risk of scald injury.
• Thermostat has been set at factory to about 130°F.
• Risk of scald injury. When using a shower, feel the temperature of the water with your hand before getting under the water.
• When using a large amount of hot water the temperature may change, even though the temperature setting has not been changed. Special caution must be taken if two faucets are open at the same time.

1. Open the fuel tank valve.
2. Press “POWER SWITCH” to ”ON”. “OPERATION” lamp will come on. Automatic operation is based upon the temperature of water inside the heat exchanger. ”BURNER” lamp is lit when the burner is in its operation mode.
   NOTE: When operating for the first time or after running out of fuel, ignition may not occur because of air in the fuel line. In that case, remove air as described in the previous section.
   

ADJUSTING WATER TEMPERATURE
CAUTION:

• Hotter water or high temperature setting increases the risk of scald injury.
• Thermostat has been set at factory to about 130°F.
• Risk of scald injury. When using a shower, feel the temperature of the water with your hand before getting under the water.
• Risk of scald injury. Before changing the temperature setting, make sure that the water heater is not being used by any of your family at any place in the house.
• When using a large amount of hot water the temperature may change, even though the temperature setting has not been changed. Special caution must be taken if two faucets are open at the same time.
• The use of the water heater with the temperature selector knob at “HOT”, “A” or “COLD” may propagate bacteria growth in the water. In order avoid this, turn the temperature selector knob to “VERY HOT” once a week to heat the water heater and water at high temperature for approximately one hour.

To increase the hot water temperature, turn the temperature selector knob clockwise. To decrease the hot water temperature, turn the temperature selector knob counterclockwise.

OPERATING AT HIGH TEMPERATURE
CAUTION:
Risk of scald injury. Before changing temperature setting make sure that the water heater is not being used by any of your family at any place in the house.

NOTE:

• Seasonal change of water temperature from the main water source results in different hot water temperature supplied. Use hot water supply faucet to control hot water temperature, or readjust temperature setting.
• The hot-cold mixing faucet is recommended to ensure safe and comfortable use of the water heater. Choose a mixing faucet which can provide a comfortable water temperature with less temperature fluctuation.
• After installing the mixing faucet, set the temperature selector knob at the position of “VERY HOT” and then gradually adjust the water temperature by adding cold water to your preferable level. Sufficient care must be taken not to misoperate this adjustment, which may result in scalding your hands.

FLOW RATE AND WATER TEMPERATURE

NOTE:
Whenever high temperature water is required for continuous demand, lessen the flow rate. Whenever low temperature water is required, the flow rate may be increased. The flow rates are calculated under the conditions of standard installation and normal usage so  that they will vary according to installation, usage and temperature.

TURNING UNIT OFF

1. Press “POWER SWITCH” to ”OFF” position. All lamps will go out.
   

2. Close the fuel tank valve.

PREVENTING FREEZE UP
In order to prevent any kind of damage or leaks caused by freezing, keep the pipes heated at all times, as specified below.

CAUTION: In order to prevent the water heater from freezing or develop a leak, regardless of being used in a cold region or in a warm or hot region, the water supply piping, hot water supply piping, drain pipe, valves, expansion tank, and temperature & pressure relief valve are to be protected with sufficient insulation materials (by wrapping with heat insulation or by equipping an freeze prevention heater).

LONG TERM INACTIVITY
When you do not plan to use the unit for an extended period, the following procedures are recommended.

1. Turn the unit off.
2. Disconnect the power supply cord.
3. Close the fuel tank valve securely.
4. After closing the main water supply valve, open up all the faucets.
5. Open the drain valve on the bottom of the unit.
6. Pull up the lever of the temperature and pressure relief valve.
   NOTE: If the water heater is not used in the winter season or in a cold region where the water supply is frozen, or if it is not used for a long period of time, the water heater should be drained and related piping system shut off completely.

When re-supplying water in the water heater and system:

1. Close the air exit valve, if it is provided in the piping.

2. Close the drain valve.

3. Pull down the lever of the temperature and pressure relief valve.

4. Close all the hot and cold mixing faucets once.

5. Fully open the main water supply valve.

6. First slowly open the valve for the hot and cold mixing faucet which is located in the farthest position and gradually increase the flow rate as water starts flowing continuously.
   NOTE: Since the water heater and piping system still have much air left after they are drained, a flash flow of water may be caused by such air pressure when re-supplying water through them. First open the valve carefully and gradually increase its opening to “Full Open” when the water flow becomes stable. When air bubbles disappear in the water, fully open the valve for hot and cold mixing faucet.

7. Also flow water through other hot and cold mixing faucets by the procedure of item 6 above.

8. Fully open the feed fuel valve for the fuel tank.

9. Connect the power supply cord.

10. Press the the “POWER SWITCH” to “ON” position.

11. Next open the valve for hot and cold mixing faucet, so hot water will flow out.

Operation start of the water heater in a cold region:
Before starting the water heater, open a valve for a hot and cold mixing faucet to make sure that water flows out. Neither water flow nor smooth water flow occurs when the water heater and piping system are frozen. If this happens, wait until such frozen water is melted and re-start the operation of the water heater when water flows properly.

SECTION E: ROUTINE MAINTENANCE

INSPECTION AND MAINTENANCE
WARNING: RISK OF INJURY FROM MOVING PARTS AND ELECTRICAL SHOCK. Disconnect the power supply cord before inspecting and servicing unit.All repairs should be left to professionals. RISK OF BACKFIRE AND INDOOR POLLUTION. Before operation make sure the flue pipe is free of snow, icing, leaves, bird’s nest or strong drafts.

CAUTION: RISK OF BURN INJURY. Do not touch the flue pipe top and the exhaust pipe.

Annual maintenance is recommended for most efficient operation.
When inspecting, ALWAYS do the following.
a. Press the Power Switch to OFF position.
b. Disconnect the power plug from the receptacle.
c. Close the fuel feed valve.

When inspecting, NEVER do the following.
a. Do not remove the thermistor.
b. Do not adjust the pressure of the fuel pump

INSPECTION AND MAINTENANCE ITEMS

1. FLAMMABLE IN THE ENVIRONMENT (REGULARLY)
   Remove all flammable material from the area.

2. FUEL LEAKS (REGULARLY)
   Always check for oil leaks. If a leak is found, shut down the unit until the problem is corrected.

3. FUEL FEED LINE INSPECTION (REGULARLY)
   Check for fuel leaks from the fuel feed line. Replace it if any cracks or leaks are found.

4. WATER LEAKS (REGULARLY)
   Check the heat exchanger for water leaks. Always correct if found.

5. ODOR OR SOOT (REGULARLY)
   If you notice soot at exhaust pipe fittings, exhaust gas may be leaking from the pipe joints. Consult your dealer.

6. DUST (ONCE A MONTH)
   Check for dust inside of the unit and the bottom (base).

7. WATER INSIDE THE FUEL TANK (ONCE A MONTH)
   Remove any water or waste particles that accumulate inside the fuel tank.

8. FUEL STRAINER (Part# 20476887) / FUEL FILTER (Part# 17185384) (ONCE A MONTH)
   Vibration, noise, ignition and combustion failure could be caused by water or waste particles in the fuel strainer and the fuel filter. Clean the strainer and filter once a month.

9. FLUE PIPE (ONCE A MONTH)
   A clogged flue pipe will cause improper combustion. Inspection for any clogging or soot accumulation should be done at least once every year. Make sure not to place combustibles in the flue pipe area. Make sure that exhaust gas is not leaking from the flue pipe. Also check whether there are leaks from pipe joints.
   

10. TEMPERATURE AND PRESSURE RELIEF VALVE (ONCE A MONTH)
    The temperature and pressure relief valve may become immovable at times due to corrosion of pipes or mineral deposits In the pipes. Pull up the lever of the temperature and pressure relief valve every month and make sure the valve is operational.

11. PLUG AND RECEPTACLE (ONCE A MONTH)
    Make sure the plug is free of dust. Be sure plug fits receptacle securely.

12. BURNER INSPECTION (ONCE SIX MONTH)
    Check the burner and combustion area for soot. Clean if found.

13. GASKETS AND WASHERS (ONCE SIX MONTH)
    Check for water leaks caused by improper sealing of the water pipe. If there are leaks, gaskets or sealant must be replaced.

14. FLAME SENSOR (PHOTO IC DIODE) (ONCE SIX MONTH)
    a. Take out the ignition transformer by removing the two (2) screws and remove the four (4) screws from the blower bracket C-assembly.
    b. Take out the flame sensor which is located to the right upper part of the burner inside the cabinet.
    c. If the beam receiving surface of the flame sensor becomes dirty or contaminated, the unit will not operate properly. The beam receiving surface should be wiped with a soft cloth every 6 months.
    d. To install, make the protruding section at the side of the flame sensor agree with the slot on the bracket and insert the flame sensor firmly up to the bottom. (Use pliers with long tapered noses and install the flame sensor.)
    

15. BLOWER MOTOR (ONCE SIX MONTH)
    Make sure there is no dust on the blower motor fan.

16. HEAT EXCHANGER (ONCE A YEAR)
    Open the drain valve at least once a year to drain the heat exchanger. Pull up the lever of the temperature and pressure relief valve to allow air to enter the heat exchanger.

SECTION F: TROUBLESHOOTING

WARNING: RISK OF INJURY FROM MOVING PARTS AND ELECTRIC SHOCK. Disconnect the power supply cord before servicing unit. All repairs should be left to professionals.
WARNING: Do not re-use the unit until the cause of the problems have been determined.
CAUTION: RISK OF BURN INJURY. Do not touch the unit and the heat exchanger while in hot. If there Is any abnormality, determine for the causes from the list below and perform the specified measure. Consult your dealer if problems cannot be corrected from this chart.

| PROBLEM| ERROR CODE| CAUSE| SOLUTION
---|---|---|---|---
At the start of operation| POWER LAMP FAILS TO TURN ON| –| Disconnected power supply cord| Connect power supply cord.
WARNING LAMP LIGHTS AFTER TURNING ON| 3| Theimistor malfunction| Consult your dealer.
2| Flame sensor malfunction| Consult your dealer.
4| Temperature fuse activated| Consult your dealer.

BLOWER MOTOR OPERATES BUT IGNITION FAILS

| 7| Adjustment of electrodes needed| Consult your dealer.
7| Ignition transformer malfunction| Consult your dealer.
7| Abnormal of transformer electrical voltage| Consult your dealer.
6| Out of fuel| Check fuel gauge on fuel tank; refuel.
6| Trapped air in fuel line| Remove the trapped air.
6| Clogged fuel strainer| Clean strainer.
6| Air pressure switch not detecting air or malfunction| Consult your dealer.
–| Main circuit board malfunction| Consult your dealer.
While in burning| EXTINGUISHED AFTER IGNITION| 6| Light from flame to low for flame sensor| Consult your dealer.
6| Trapped air in fuel line| Remove the trapped air.
6| Flame sensor malfunction| Consult your dealer.
NOISE FROM FUEL PUMP| 6| Air lock in fuel line| Remove air.
6| Clogged fuel line and pump| Consult your dealer.
NOISY COMBUSTION| –| Fuel flow too much| Consult your dealer.
–| Fuel flow too little| Consult your dealer.
–| Improper installation of flue pipe| Re-install properly.
HOT WATER TEMP TOO LOW| –| Thermistor malfuction| Consult your dealer.
–| Hot water supply beyond capacity| Close hot water faucet partially.
SOOT ACCUMULATION| –| Dusty blower motor fan| Consult your dealer.
–| Improper installation of flue pipe| Re-install properly.
–| Fuel flow too much| Consult your dealer.
–| Fuel nozzle clogged| Replace it.
After stop| FUEL LEAKAGE FROM FUEL LINE| –| Loose connection of fuel line| Consult your dealer.
WATER LEAKAGE| –| Water leakage from heat exchanger (Heat exchanger malfunction)| Consult your dealer.
–| Gasket malfunction| Replace it.

ERROR CODE LIST
When the unit is malfunctioned, the unit stops the operation automatically, the “WARNING” lamp lights up, and the ERROR CODE will be indicated by flashing on the Main circuit board.

You can check the ERROR CODE through the Access cover window on the left side.

LIMITED 10 YEAR WARRANTY

TOYOTOMI U.S.A., INC. (“TOYOTOMI”) warrants each product and any parts thereof sold by it to be free from defects in materials or workmanship under normal use and service for TWELVE (12) MONTHS* (see below for extended warranty) from the date of delivery to the original purchaser at retail subject to the following terms and conditions:

WHAT IS COVERED: Product or any parts thereof that are defective in materials or workmanship.
WHO IS COVERED: The original purchaser at retail. WHAT WE WILL DO: TOYOTOMI will either repair or replace, at its option, all defective parts free of charge that are covered by this limited warranty through the nearest authorized dealer or distributor of TOYOTOMI. WHAT YOU MUST DO FOR WARRANTY SERVICE: You must return the defective product or part to any authorized dealer or distributor of TOYOTOMI with this LIMITED WARRANTY and a copy of the bill of sale or credit card charge receipt or other document evidencing the date of the Product’s delivery. If service is not available locally, please contact:

In addition to the warranty period stated above, an extended nine years (10 years from date of purchase) warranty is offered on the water heaters for the following part:

Heat exchanger.
The heat exchanger is prorated at the following:
Years 2nd to the 5th covered at 100% of the part cost,
Years 6th to the 8th covered at 50% of the part cost,
Years 9th and 10th covered at 25% of the part cost.

NOTE: THE EXTENDED WARRANTY POLICY IS APPLICABLE ONLY FOR THE REPLACEMENT OF THE ORIGINAL FACTORYINSTALLED PART THAT HAS FAILED WITHIN THE TIME LIMITATIONS AS INDICATED. REPLACEMENT PARTS ARE WARRANTED FOR THE REMAINDER OF THE ORIGINAL PART WARRANTY PERIOD. LABOR IS NOT COVERED ON THE EXTENDED WARRANTY.

WHAT IS NOT COVERED:

1. This warranty does not apply to any defect due to the negligence of others; failure to install, operate or maintain unit in accordance with instructions (Installation, Operating and Maintenance Instructions are furnished with each new unit); unreasonable use; accidents; freezing , alteration, use of unauthorized or non-standardized Toyotomi parts and accessories; electrical malfunction, i.e., as resulting from power surges, short circuit, etc.; use of any power source, water or fuel other than that specified in owners manuals; or repair by anyone other than a service facility specified by Toyotomi.
2. This warranty only extends through the first installation of the unit and terminates if the unit is moved or reinstalled at a new location.
3. Normal wear of parts, including nozzles, electrodes, filters, etc.
4. Any product that has been damaged as a result of natural disasters, including, but not limited to, lightning, fire, earthquake, hurricanes, tornadoes or floods.
5. Any product that has been damaged as a result of operation with insufficient water or water which causes deposits or corrosion.
6. Installations of equipment for other purposes than residential applications.
7. This warranty does not cover shipping costs.

THE FOREGOING EXPRESSES ALL OF TOYOTOMI’S OBLIGATIONS AND LIABILITIES WITH RESPECT TO THE QUALITY OF PRODUCT FURNISHED BY IT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. TOYOTOMI SHALL NOT BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE PRODUCT OR DAMAGES RESULTING FROM OR ATTRIBUTABLE TO DEFECTS IN THE PRODUCT.

No one other than TOYOTOMI has authority to extend or modify the terms of this Limited Warranty in any manner whatsoever. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so these limitations or exclusions may not apply. This Limited Warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

TOYOTOMI U.S.A., INC.
604 Federal Road, Brookfield, CT 06804
www.toyotomiusa.com

References

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