hansgrohe 24339XX1 8 Inch Ceiling Mount Extension Pipe Instruction Manual
- June 15, 2024
- hansgrohe
Table of Contents
Hansgrohe 24339XX1 8 Inch Ceiling Mount Extension Pipe
Product Information
Specifications
- Product Name: Pulsify E
- Model Numbers: E 100 24338XX1, E 300 24339XX1
- Colors Available: Chrome (XX = 00), Matte Black (XX = 67),
- Brushed Nickel (XX = 82)
- Dimensions:
- Showerhead Size: 3/3 (80/80 mm)
- Extension Pipe Length: 4″ (110 mm)
- Mounting Piece Diameter: 3″ (97 mm)
- Nipple Diameter: 1/1 (30/30 mm)
Installation Considerations
This product is intended as a showerhead support only. Do not hang other items from the shower arm.
Product Usage Instructions
Preparing for Installation
- Wrap the threads on both ends of the nipple using a plumber’s tape.
- Screw the mounting piece onto the nipple.
Mounting Piece and Nipple Assembly
- Install the mounting piece/nipple assembly into the ell.
- Tighten using a 12 mm Allen wrench.
Anchor Plate Installation
- Install the anchor plate.
- Mark the positions of four screw holes.
- Remove the mounting plate.
- Install the anchors. Seal the ceiling around the anchors. Seal the ceiling around the mounting piece.
- Install the anchor plate screws and washers.
Extension Pipe Installation
- Wrap the threads on the mounting piece using a plumber’s tape.
- Install the extension pipe.
- Tighten the extension pipe using a 10 mm Allen wrench.
- Push the escutcheon over the extension pipe and against the ceiling.
Showerhead Installation
- If using a showerhead that includes a #98942XX0 safety ring, loosen the safety ring screw using a 2 mm Allen wrench. Remove the safety ring.
- Install the showerhead. Tighten using a 17 mm wrench.
Cleaning Recommendation for Hansgrohe Products
- Modern bathroom faucets, kitchen faucets, and shower products are made from different materials to comply with the needs of the market concerning design and functionality. To avoid damage to the product, it is necessary to take proper care of it.
Hansgrohe, Inc. Limited Warranty
- This warranty is limited to products manufactured by Hansgrohe, Inc. that are purchased from a Hansgrohe, Inc. authorized seller by a consumer in the United States or Canada after September 1, 2019, and installed in either the United States or in Canada.
Frequently Asked Questions (FAQ)
Can I hang other items from the shower arm?
- No, this product is intended as a showerhead support only. Do not hang other items from the shower arm.
Installation Considerations
- For best results, Hansgrohe recommends that this unit be installed by a licensed professional plumber.
- Please read over these instructions thoroughly before beginning installation. Make sure that you have all the tools and supplies needed to complete the installation.
- To prevent scald injury, the maximum output temperature of the shower mixing valve (not included) must be no higher than 120°F (49°C). In Massachusetts, the maximum output temperature can be no higher than 112°F (44°C).
- This product is intended as a showerhead support only. Do not hang other items from the shower arm.
- Keep this booklet and the receipt (or other proof of date and place of purchase) for this product in a safe place. The receipt is required should it be necessary to request warranty parts.
Tools Required
Dimension
Replacement Parts
- Pulsify E 100 24338XX1
- Pulsify E 300 24339XX1
Installation
- This showerhead requires a properly secured NPT ½ drop-ear ell.
- It also requires an NPT ½ nipple long enough so that when it is connected to the mounting piece and installed in the ell, the end of the mounting piece extends at least ¾” (20 mm) outside the surface of the finished ceiling.
- Wrap the threads on both ends of the nipple using plumber’s tape.
- Screw the mounting piece onto the nipple.
- Install the mounting piece/nipple assembly into the ell.
- Tighten using a 12 mm Allen wrench.
- The end of the mounting piece should extend at least ¾” (20 mm) outside the surface of the finished ceiling.
- Install the anchor plate.
- Mark the positions of four screw holes.
- Remove the mounting plate.
- Drill the screw holes using a ¼” (6 mm) bit.
- Do not drill into any water lines!
- Install the anchors.
- Seal the ceiling around the anchors.
- Seal the ceiling around the mounting piece.
- Install the anchor plate.
- Install the anchor plate screws and washers.
- Wrap the threads on the mounting piece using the plumber’s tape.
- Install the extension pipe.
- Tighten the extension pipe using a 10 mm Allen wrench.
- Push the escutcheon over the extension pipe and against the ceiling.
- If using a showerhead that includes a #98942XX0 safety ring, loosen the safety ring screw using a 2 mm
- Allen wrench.
- Remove the safety ring.
- Install the showerhead. Tighten using a 17 mm wrench.
Cleaning Recommendation for Hansgrohe Products
- Modern bathroom faucets, kitchen faucets, and shower products are made from different materials to comply with the needs of the market regarding design and functionality.
- To avoid damage to the product, it is necessary to take proper care of it.
For best results:
- Prevent the buildup of mineral scale and /or soap residue by cleaning your Hansgrohe product(s) when needed.
- Select a cleaning agent specifically intended for the type of product.
- Do not use these types of cleaners as they will cause damage to your Hansgrohe product:
- Any cleaning agent containing hydrochloric acid, formic acid, lye, or acetic acid.
- Abrasive cleaning powders, pads, or brushes.
- Steam cleaners.
- No rinse” cleaning agents.
- Always follow the instructions provided by the manufacturer of the cleaning agent.
- Do not mix cleaning agents, unless directed by the manufacturer.
- Do not spray cleaners directly onto the product as drops could enter openings and gaps and cause damage. When using spray cleaners, spray the cleaner onto a soft cloth or sponge.
- Always rinse your Hansgrohe product thoroughly with clear water and polish dry with a soft cloth after cleaning.
Important
- Residue from soaps and shampoos can cause damage. Rinse the product with clean water after each use.
- Residue from basin/tub/tile cleaner can cause damage to faucets and fittings. Immediately rinse any overspray from the Hansgrohe product.
- Do not store any cleaning agents under your Hansgrohe product, such as in a vanity unit, as the fumes may damage the product.
- Damage to the product caused by improper care or the use of improper cleaning agents is not covered by the warranty.
- If a component of the product is damaged, replace it to reduce the risk of personal injury, property damage, or product failure.
Hansgrohe, Inc. Limited Warranty
- Offering our customers the highest quality at all times is a fundamental part of the Hansgrohe, Inc. company philosophy. We offer consumers a limited warranty on our hansgrohe® and AXOR® branded products.
- This warranty is limited to products manufactured by Hansgrohe, Inc. that are purchased from a Hansgrohe, Inc. authorized seller by a consumer in the United States or Canada after September 1, 2019, and installed in either the United States or in Canada.
WARRANT Y
- Hansgrohe, Inc. warrants to the original consumer purchaser that Hansgrohe and AXOR products will be free from defects in material and workmanship for as long as the original consumer purchaser owns both the product and the home in which the product was originally installed. For commercial purchasers, the warranty period is (a) one (1) year for Hansgrohe products and (b) five (5) years for AXOR products, in each case from the date of purchase. The warranty period for products in the Rubbed Bronze,
- Matte Black and Matte White finishes are three (3) years from the date of purchase. This warranty is non-transferable.
WHAT WE WILL DO
-
Hansgrohe, Inc., at its option, will replace any product or part of the product that proves defective in workmanship and/ or material, under normal installation, use, service, and maintenance.
-
If Hansgrohe, Inc. is unable to provide a replacement part or product and repair is not practical or cannot be made in a timely fashion, Hansgrohe, Inc. may elect to refund the purchase price in exchange for the return of the defective product.
-
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.
-
WHAT IS NOT COVERED BY THE WARRANTY
-
Because Hansgrohe, Inc. is unable to control the quality of Hansgrohe or AXOR products sold by unauthorized sellers, unless otherwise prohibited by law, this warranty does not cover Hansgrohe or AXOR products purchased from unauthorized sellers. Authorized sellers can be found on Hansgrohe and AXOR branded websites.
-
Labor and other expenses for disconnection, de-installation, or return of the product for warranty service (including but not limited to proper packaging and shipping costs), or for installation or reinstallation of the product are not covered by this warranty.
Hansgrohe, Inc. shall not be liable for any damage to the product resulting from -
reasonable wear and tear
-
outdoor use
-
misuse (including use of the product for an unintended application)
-
freezing water
-
excessive water pressure
-
pipe corrosion in the home in which the product is installed
-
abuse, neglect, or improper or incorrectly performed installation, maintenance, or repair, including the use of abrasive or caustic cleaning agents or “no-rinse” cleaning products.
-
This warranty does not cover (i) accessories, connected materials, and products, or related products not manufactured by Hansgrohe, Inc. (ii) any Hansgrohe or AXOR product sold for display purposes, or (iii) Hansgrohe or AXOR products purchased from unauthorized sellers.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE OR INFORMATION
- Contact your retailer, or contact Technical Service at Hansgrohe, Inc.
- 1492 Bluegrass Lakes Parkway Alpharetta, GA 30004
- Toll-free 800 -334- 0455
In requesting warranty service, you will need to provide:
- The sales receipt or other evidence of the date and place of purchase.
- A description of the problem.
- Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to:
- Hansgrohe, Inc.
- 1492 Bluegrass Lakes Parkway Alpharetta, GA 30004
- Toll-free 800 -334- 0455
- When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
- REVISED SEPTEMBER 1, 2019.
- Limitation on Duration of Implied Warranties: Some States do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.
- Limitation of Special, Incidental, or Consequential Damages : Some States do not allow the exclusion or limitation of incidental or consequential damages, so the below limitations and exclusions may not apply to you. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND HANSGROHE, INC. SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE. HANSGROHE, INC. SHALL NOT BE LIABLE FOR ANY DAMAGE TO THE PRODUCT RESULTING FROM REASONABLE WEAR AND TEAR, OUTDOOR USE, MISUSE (INCLUDING USE OF THE PRODUCT FOR AN UNINTENDED APPLICATION), FREEZING WATER, EXCESSIVE WATER PRESSURE, PIPE CORROSION IN THE HOME IN WHICH THE PRODUCT IS INSTALLED, ABUSE, NEGLECT OR IMPROPER OR INCORRECTLY PERFORMED INSTALLATION, MAINTENANCE OR REPAIR, INCLUDING THE USE OF ABRASIVE OR CAUSTIC CLEANING AGENTS OR “NO-RINSE” CLEANING PRODUCTS.
- Notice to residents of the State of New Jersey: The provisions of this warranty, including its limitations, are intended to apply to the fullest extent permitted by the laws of the State of New Jersey.
- This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
PRODUCT INSTRUCTIONS AND QUESTIONS
- Upon purchase or before installation, please carefully inspect your product for any damage or visible defects. Before installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of this product.
- If you have questions at any time about the use, installation, or performance of your product, or the Limited Warranty, please write us or call us toll-free at 800 -334- 0455.
- Hansgrohe, Inc. 1490 Bluegrass Lakes Parkway Alpharetta, GA 30004 Tel. 800-334-0455 Fax 770-889-1783
- www.hansgrohe-usa.com
Documents / Resources
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hansgrohe 24339XX1 8 Inch Ceiling Mount Extension
Pipe
[pdf] Instruction Manual
24338XX1, 24339XX1, 24339XX1 8 Inch Ceiling Mount Extension Pipe, 24339XX1, 8
Inch Ceiling Mount Extension Pipe, Ceiling Mount Extension Pipe, Mount
Extension Pipe, Extension Pipe, Pipe
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