BT Cloud Voice Algo Specialist Devices User Guide
- June 15, 2024
- BT
Table of Contents
BT Cloud Voice
Algo Specialist Devices – Configuration Guide
Cloud Voice Algo Specialist Devices
Setup Overview
- Gather the MAC address of the Algo device
- On the BT Cloud Voice Business Portal, create a new user (i.e. Factory Bell or Bell Extn), assign a User Feature Pack, create and assign the Algo device to the User
- Log into the Algo device and configure the BT Cloud Voice auto-provision settings
- Reboot the Algo
- Check the device is registered in the BT Cloud Voice Business Portal
- Continue to configure the paging, ringing and emergency announcement features as required in BT Cloud Voice Business Portal
Provisioning – DMS path for each device
To simplify the provisioning process, the configuration and firmware is
controlled centrally by our Cloud Voice platform and parameters can modified
in life using the BT Cloud Voice Business Portal.
Before an Algo device can register to the BT Cloud Voice service a Static
Server Address and Config & Firmware Path will need to be input into each
device.
All devices will use the same Static Server Address however each model has its
own Config and Firmware download paths. The following table lists the specific
Config and Firmware download paths:
Static Server Address
https://dm-ipcomms.bt.com/
Config & Firmware Download Path
dms/Algo_8128_Visual_Alerter/
dms/Algo_8138_Visual_Alerter/
dms/Algo_8180_G2_Audio_Alerter/
dms/Algo_8186_Horn_Speaker/
Business Portal Configuration
Part 1
Provisioning a new Algo device on Business Portal
-
Select Users from the heading menu
This screen will display a list of Users against your Cloud Voice service -
Select Create new User The Create new user form will appear on the right-hand side of the screen
-
Select User as the role type and then click Continue Stage 1 – Create the identity of the user
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Select the Site on which the user’s service will be provisioned from the drop-down list
-
Enter appropriate details for the new User (Title, First name, Last name, Email address) then click Continue Stage 2 – Allocate a UFP to the user
-
Select IP Centrex User from Technology Type drop-down list
-
Select a User licence type from the available list, then click Continue
Stage 3 – Allocate add-ons to the user -
Where applicable select any addons, then click Continue Stage 4 – Allocate a Public DN to the user
-
Select a Number from the drop-down list
-
Ensure the Extension number is valid and then click Continue Stage 5 -Associate the user to a device
-
Select Build a new device from the drop-down list
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Enter a Device name
-
Select the device type from the Model drop-down
-
Enter the MAC address associated to the Algo device.
-
Select Paging as the Port Type
Note: the first port you build, must always be a paging extension, and the Business Portal will enforce that. -
Click Create User
The Users screen will update to include the new user that has just been created.
Algo Device Configuration
Cloud Voice – Algo device configuration
To begin you must log into the Algo device and input the Cloud Voice
provisioning details. – before you can do this you must determine the IP
address associated to the device.
How to determine the IP address of a device
- Algo devices are set to DHCP by default. Connect the device to your local network and power up
- For the 8180 G2 Audio alerters there’s an IP address button on the back, if you press it after the device has finished the DHCP exchange it will announce the IP address.
- For the horn speaker and the visual alerters you must look on the router/switch GUI to see what DHCP address has been assigned.
Cloud Voice – Algo device configuration
-
Open a web browser and type the IP address of the Algo device into the navigation bar. This will take you to a log in screen for the Algo device.
Example: https://[IP Address you just determined] You should now see the Algo login page. -
Enter the password and press the Login button
The default password is algo. -
Navigate to the Advanced Settings tab
-
On the sub menu, select the Provisioning tab
-
Under Server Method select Static
-
In the Static Server box enter
https://dm-ipcomms.bt.com/ -
For Download Method, select HTTPS
-
In both the Config Download Path and Firmware Download Path enter the correct string for the specific device type.(see slide 3)
-
Click Save
-
Select Reboot
Business Portal Configuration – Part 2
Provisioning a new Algo device on Business Portal
From the Users screen click on the device. The device status page will be
displayed, this provides a summary of the device including registration
status.
After configuring the Algo provisioning details and rebooting the device – it
should be displayed as registered in the BT Cloud Voice Business Portal.
Provisioning a new Algo device on Business Portal
Below the summary status, all 31 ports of the device are listed.
The first 10 ports are designated to Paging, followed by 10 Ringing ports and
10 emergency announcement ports. The final port is used to cancel emergency
announcements.
Each line port can be configured using the cog icon.
Note: You cannot configure an emergency announcement until the cancel
emergency port is configured.
Paging
To create paging extensions, you can either click the cog icon next to the device on the Device Status page or go through the New User process.
- From the Select device page, select Existing Device from the Device to be used drop-down.
- Under Device Name select the device built previously.
- Select Paging from the Port type drop-down.
- Click Create User
Emergency Announcements
Before an Emergency announcement is built, the Cancel Emergency port must be set. A warning in Business Portal will alert and force users to create the Cancel Emergency port first. Click on the cog icon next to Cancel emergency on the device status page to configure this Once created, you will see a user assigned to the port and you can proceed with building the Emergency announcements. Emergency Announcements To create emergency extensions, you can either click the cog icon next to the device on the Device Status page or go through the New User process.
- From the Select device page, select Existing Device from the Device to be used drop-down.
- Under Device Name select the device built previously.
- Select Emergency announcement from the Port type drop-down.
- Click Create User
Ringing
Ringing Extensions
Creating Ringing extensions are slightly different.
- Click the cog icon next to an empty ringing port you wish to configure. The manage port dialogue box will appear.
- Use the drop-down to select the User* you wish the device to alert for.
- click Submit
The new ringing extension will now display on the status screen.
*Only Users with Call Shared Appearance capability can be selected i.e. Connect and Collaborate users
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