PHILIPS 7000 Series Soundbar User Manual

: June 15, 2024
: Philips

PHILIPS 7000 Series Soundbar User Manual

www.philips.com/support

1 Important safety instructions

Read and understand all instructions before you use your product. If damage is caused by failure to follow instructions, the warranty does not apply.

Safety

Know these safety symbols

Risk of electric shock or fire!

Before you make or change any connections, make sure that all devices are disconnected from the power outlet.
Never expose the product and accessories to rain or water. Never place liquid containers, such as vases, near the product. If liquids are spilt on or into the product, disconnect it from the power outlet immediately. Contact Consumer Care to have the product checked before use.
Never place the product and accessories near naked flames or other heat sources, including direct sunlight.
Never insert objects into the ventilation slots or other openings on the product.
Where the mains plug or an appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
Battery (battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.
Disconnect the product from the power outlet before lightning storms.
When you disconnect the power cord, always pull the plug, never the cable.
Use the product in tropical and/or moderate climates.

Risk of short circuit or fire!

For identification and supply ratings, see the type plate at the back or bottom of the product.
Before you connect the product to the power outlet, ensure that the power voltage matches the value printed on the back or bottom of the product. Never connect the product to the power outlet if the voltage is different.

Risk of injury or damage to this product!

For wall mounting, this product must be securely attached to the wall in accordance with the installation instructions. Use only the supplied wall mount bracket (if available). Improper wall mounting may result in accident, injury or damage. If you have any query, contact Consumer Care in your country.
Never place the product or any objects on power cords or on other electrical equipment.
If the product is transported in temperatures below 5°C, unpack the product and wait until its temperature matches room temperature before connecting it to the power outlet.
Parts of this product can be made of glass. Handle with care to avoid injury and damage.

Risk of overheating!

Never install this product in a confined space. Always leave a space of at least four inches around the product for ventilation. Ensure curtains or other objects never cover the ventilation slots on the product.

Risk of contamination!

Do not mix batteries (old and new or carbon and alkaine, etc.).
CAUTION: Danger of explosion if batteries are incorrectly replaced. Replace only with the same or equivalent type.
Remove batteries if they are exhausted or if the remote control is not to be used for a long time.
Batteries contain chemical substances, they should be disposed of properly.

Note

The rating label is pasted on the bottom or back of the equipment.

Care for your product

Use only microfiber cloth to clean the product.

Care of the environment

Disposal of your old product and battery

Inform yourself about the local separate collection system for electrical and electronic products and batteries. Follow local rules and never dispose of the product and batteries with normal household waste. Correct disposal of old products and batteries helps prevent negative consequences for the environment and human health.

Removing the disposable batteries To remove the disposable batteries, see battery installation section.

Declaration of conformity

This product complies with the radio interference requirements of the European community. Hereby, TP Vision Europe B.V. declares that the product is in compliance with the essential requirements and other relevant provisions of RED Directive 2014/53/EU and UK Radio Equipment Regulations SI 2017 No 1206. You can find the Declaration of Conformity on www.philips.com/support.

Help and support

For extensive online support, visit www.philips.com/support to:

download the user manual and the quick start guide
watch video tutorials (available only for selected models)
find answers to frequently answered questions (FAQs)
email us a question
chat with our support representative.

Follow the instructions on the website to select your language, and then enter your product model number. Alternatively, you can contact Consumer Care in your country. Before you contact, note down the model number and serial number of your product. You can find this information on the back or bottom of your product.

FCC information

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio / TV technician for help.

FCC &IC Warning:

This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IC-Canada: CAN ICES-003(B)/NMB003(B)
This device contains licence-exempt transmitter(s) / receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device.

2 Your Soundbar

Congratulations on your purchase, and welcome to Philips! To fully benefit from the support that Philips offers, register your soundbar at www.philips.com/support.

What’s in the box

Check and identify the items in the package:

Soundbar x 1
Remote control x 1
(AAA batteries x 2)
Wireless subwoofer x 1
Power cord (Bar and subwoofer)* x 2
Wall mount kit x 1
(Brackets x2 / Bracket screws x2 /
Wall mounting screws x2 / Wall anchors x2)
Quick start guide / Warranty card / Safety sheet x 1
Power cord quantity and plug type vary by regions.
Images, illustrations and drawings shown on this User Manual are for reference only, actual product may vary in appearance.

Soundbar

This section includes an overview of the soundbar.

PHILIPS 7000 Series Soundbar User Manual - Soundbar

Connectors

This section includes an overview of the connectors available on your soundbar.

USB
• Connect to a USB storage device for audio media play.
• Upgrade software of this product.
Audio in Audio input from, for example, an MP3 player (3.5mm jack).
Optical in socket Connect to an optical audio output on the TV or a digital device.
HDMI out (eARC) socket The port supports the eARC/ARC HDMI feature, connect to the HDMI (eARC/ARC) input on the TV.
HDMI in socket Connect to the HDMI source devices, such as a DVD player, Blu-ray DiscTM player, or gaming console.
Wall bracket slot

Wireless subwoofer

This section includes an overview of the wireless subwoofer.

PHILIPS 7000 Series Soundbar User Manual - Wireless
subwoofer

Remote control

This section includes an overview of the remote control.

PHILIPS 7000 Series Soundbar User Manual - Remote
control

Prepare the remote control

The provided remote control allows the unit to be operated from a distance.
Even if the remote control is operated within the effective range 19.7 feet (6m), remote control operation may be impossible if there are any obstacles between the unit and the remote control.
If the remote control is operated near other products which generate infrared rays, or if other remote control devices using infra-red rays are used near the unit, it may operate incorrectly. Conversely, the other products may operate incorrectly.

Replace the remote control battery
Slide to remove the battery compartment cover, insert 2 AAA batteries (1.5V) with correct polarity, then slide the battery compartment cover back into position.

Make sure the (+) and (-) ends of the batteries match the (+) and (-) ends indicated in the battery compartment.

Precautions concerning batteries

Be sure to insert the batteries with correct positive “+” and negative “-” polarities.
Use batteries of the same type. Never use different types of batteries together.
Either rechargeable or no rechargeable batteries can be used. Refer to the precautions on their labels.
Be aware of your fingernails when removing the battery cover and the battery.
Do not drop the remote control.
Do not allow anything to impact the remote control.
Do not spill water or any liquid on the remote control.
Do not place the remote control on a wet object.
Do not place the remote control under direct sunlight or near sources of excessive heat.
Remove the battery from the remote control when not in use for a long period of time, as corrosion or battery leakage may occur and result in physical injury, and/or property damage, and/or fire.
Do not use any batteries other than those specified.
Do not mix new batteries with old ones.
Never recharge a battery unless it is confirmed to be a rechargeable type.

Placement

Place the subwoofer at least 1 meter (3 feet) away from your soundbar, and 10 centimetres away from the wall. For best results, place your subwoofer as shown below.

Wall mount

Note

Improper wall mounting may result in accident, injury or damage. If you have any query, contact Consumer Care in your country.
Before wall mounting, make sure the wall can support the weight of your soundbar.
Before wall mounting, you need not remove the rubber feet at the bottom of the soundbar, otherwise the rubber feet cannot be fixed back.
Depending on the type of wall mounting, make sure that you use screws of a suitable length and diameter.
Please check whether the USB port on the back of the soundbar is connected to a USB device. If it is found that the connected USB device affects the wall-mount, you need to use another USB device of the appropriate size.

Screw length/diameter

Suggested wall mounting height You are recommended to install the TV first before wall mounting the soundbar. With a TV preinstalled, wall mount the soundbar 50mm/2.0” in distance from the bottom of the TV.

WARNING!

To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
Suggested wall mounting height: 1.5 meters.

Drill 2 parallel holes (diameter 3-8mm each according to wall type) on the wall.
» The distance between the holes are: 667. 8mm / 26.3″ » You can use the wall mount
template provided for helping the drilling holes position on the wall.
Secure the dowels and screws in the holes.
» Be sure to leave a 3.5-4mm gap between the wall and the screw’s head.
Attach the wall brackets (x2) into the back of the soundbar.
Hang the soundbar on the fastening screws.

3 Connect

This section helps you connect your soundbar to a TV and other devices, and then set it up.
Note

For identification and supply ratings, see the type plate at the back or bottom of the product.
Before you make or change any connections, make sure that all devices are disconnected from the power outlet.

Dolby Atmos®

Dolby Atmos gives you immersive listening experience by delivering sound in three dimensional space, and all the richness, clarity, and power of Dolby sound. For more information, please visit dolby.com/technologies/dolby-atmos
For use Dolby Atmos® Dolby Atmos® is available in HDMI mode. For the details of the connection, please refer to “HDMI Connection”.

To use Dolby Atmos® in HDMI in/ HDMI eARC/ARC mode, your TV has to support Dolby Atmos®.
Make sure that “No Encoding” is selected for bitstream in the digital audio output of the connected external device (e.g. Blu-ray DVD player, TV etc.).
While entering Dolby Atmos / Dolby Digital / PCM / DTS format, the soundbar will show DOLBY ATMOS / DOLBY AUDIO / PCM / DTS.

Note

The full Dolby Atmos experience is only available when the soundbar is connected to the source via a HDMI 2.0 cable.
The soundbar will still function when connected via other methods (such as a Digital Optical cable) but they are unable to support all of the Dolby features. Given this, our recommendation is to connect via HDMI, in order to ensure full Dolby support.

Connect to HDMI socket

Some 4K HDR TVs require the HDMI input or picture settings to be set for HDR content reception. For further setup details on HDR display, please refer to the instruction manual of your TV.

Option 1: HDMI eARC (Enhance Audio Return Channel)
Your soundbar supports HDMI with eARC/ARC (Enhance Audio Return Channel). If your TV is HDMI eARC/ARC compliant, you can hear the TV audio through your soundbar by using a single HDMI cable.

On your TV, turn on HDMI-CEC operations. For details, see the TV user manual.
· The HDMI ARC connector on the
TV might be labeled differently. For details, see the TV user manual.
Using a High Speed HDMI cable, connect the HDMI out (eARC/ARC) connector on your soundbar to the HDMI ARC connector on the TV.

Note

Your TV must support the HDMI-CEC and ARC function. HDMI-CEC and ARC must be set to On.
The setting method of HDMI-CEC and ARC may differ depending on the TV. For details about ARC function, please refer to your TV user manual.
Make sure to use the HDMI cables can support the ARC function.

Option 2: Standard HDMI
If your TV is not HDMI ARC-compliant, connect your soundbar to the TV through a standard HDMI connection.

Use an HDMI cable to connect the soundbar’s HDMI in socket to your external devices (e.g. games consoles, DVD players and Blu-ray).
Use an HDMI cable to connect the soundbar’s HDMI out (eARC) socket to the TV’s HDMI in socket.

Connect to Optical socket

Using an optical cable, connect the Optical connector on your soundbar to the Optical out connector on the TV or other device.

The digital optical connector might be labeled Spdif or Spdif out.

Connect to Audio in socket

PHILIPS 7000 Series Soundbar User Manual - Connect to Audio in
socket

Connect to power

Before connecting the AC power cord, ensure you have completed all other connections.
Risk of product damage! Ensure that the power supply voltage corresponds to the voltage printed on the back or the underside of the unit.

Connect the mains cable to the AC~
socket of the soundbar and then into a mains socket.
Connect the mains cable to the AC~
socket of the subwoofer and then into a mains socket.

Power cord quantity and plug type vary by regions.

Pair up with the subwoofer

Automatic pairing Plug the soundbar and the subwoofer into the mains sockets and then press on the unit or remote control to switch the unit to ON mode. The subwoofer and soundbar will automatically pair.

Tips
· Do not press Pair button on the rear of the subwoofer, except for manual pairing.

Manual pairing
If no audio from the wireless subwoofer can be heard, manually pair up the subwoofer.

Unplug both the soundbar and the subwoofer from the mains sockets again, then plug them in again after 3 minutes.
Press and hold the Pair button on the rear of the subwoofer for 3 seconds. » The indicator on the subwoofer will rapidly blink.
Then press on the soundbar or remote control to switch the soundbar ON. » The indicator on the subwoofer will become solid when successful.
If the indicator still keeps blinking, repeat step 1-3.

Tips

The subwoofer should be within 6 m of the soundbar in an open area (the closer the better).
Remove any objects between the subwoofer and the soundbar.
If the wireless connection fails again, check if there is a conflict or strong interference (e. g. interference from an electronic device) around the location. Remove these conflicts or strong interferences and repeat the above procedures.

4 Use your soundbar

This section helps you use the soundbar to play audio from connected devices.

Before you start

Make the necessary connections described in the quick start guide and the user manual.
Switch the soundbar to the correct source for other devices.

Turn on and off

When you first connect the soundbar to the main socket, the unit will be in standby mode.
Press the button on the soundbar or on the remote control to switch the soundbar on or to standby.
Disconnect the mains plug from the mains socket if you want to switch the soundbar off completely.

Select modes

Adjust the volume

Select surround mode
Experience an immersive audio experience with Dolby sound modes.

Press button on the remote control to select surround mode.
• UPMIX: 2-ch or 5.1-ch Upmix to 5.1.2-ch
• STANDARD: Original sound (Speakers output follow the default channel).
• AI: The media intelligence function of Dolby Atmos for home audio is utilized to drive the vocal enhancement or surround effects.

The unit allows you to configure advanced settings to provide you with an even better experience.

EQ
Select predefined sound modes to suit your video and music: MOVIE, MUSIC, VOICE, STADIUM.

MOVIE: Create a surround listening experience. Ideal for watching movies.
MUSIC: Create two-channel or multi-channel stereo sound. Ideal for listening to music.
VOICE: Create sound effect which makes human voice more clear and outstanding for listening.
STADIUM: Create an atmosphere as if watching a sports game in a stadium.

Bass/Treble
Change the low frequency (bass) and high frequency (treble) settings of this product.

BAS -5 … BAS +5
TRE -5 … TRE +5

Height surround effects level (HEIGHT)
Adjust the height surround effects level to best suit your personal taste according to your environment.

00: Minimal effect.
01: Small height effect.
02: Medium height effect.
03: Big height effect.
Note
For non-HDMI connections (such as use of USB, Bluetooth, OPTICAL or AUDIO IN), only limited height surround effects are generated.

Auto volume (AUVOL)
Combine Auto volume with Night mode.

OFF
ON
NIGHT

DTS Virtual X
Select DTS Virtual:X effect control. Only available if DTS content is detected.

ON Enable DTS Virtual:X effect
OFF Disable DTS Virtual:X effect

AV SYNC (AV XXX) Set the Audio Delay. Video image processing, sometimes longer than the time required to process the audio signal. This is called “delayed.” Audio Delay feature is designed to remedy this delay.

AV 00. AV 10 … AV200 » By default, the audio delay is set to 00.

Center (CTR XX)
Adjust the center channel volume.

CTR-5 … CTR+5 » By default, the center channel volume is set to 0.

Display off (DISP) The display to be turned off after idling (no user action) for 3 seconds, and shall be remembered and recalled at the next power up.

OFF: Display off after idling (no user action) for 3 seconds.
ON: Display won’t turn off. » By default, the display is set to ON.

Auto Standby (APD)
The soundbar automatically turns to Standby mode after about 15 minutes if the TV or the external soundbar is disconnected (or USB, BT function bit playback pause), or switched off.

ON: Auto-Standby ON.
OFF: Auto-Standby OFF. » By default, Auto-Standby is set to ON.

DIM
Set display brightness.

HIGH, MID, LOW » By default, the dimmer is set to MID.

Audio reset (AURST) Restore the default sound effect

Update firmware via USB
Check if there is the latest firmware version on www.philips.com/support. Search for your model and click on “Software and drivers”.
Copy the software update files into USB flash drive, insert USB flash drive on the unit.

Press ⚙ > select “UPGRADE” > “PLAY TO START”
Then press ▶Ⅱ (Enter) button to confirm.
Upgrade finished and into standby

Factory reset

Reset device to default setting.

Turn on the soundbar, press + and – hold the and buttons at the same time for 8 seconds.
» Display shows “RESET” for 5 seconds.
» While system reboots, display shows “REBOOT”.

Play from Bluetooth devices

Through Bluetooth, connect the soundbar with your Bluetooth device (such as an iPad, iPhone, iPod touch, Android phone, or laptop), and then you can listen to the audio files stored on the device through your soundbar speakers.

Press the (Bluetooth) button on the soundbar to switch the soundbar to Bluetooth mode.
» NO BT is displayed on the display panel.
On the Bluetooth device, switch on Bluetooth, search for and select Philips TAB7908 to start connection (see the user manual of the Bluetooth device on how to enable Bluetooth).
Wait until you hear the voice prompt from the soundbar.
» If the successfully connected, BT is displayed on the display panel.
Select and play audio files or music on your Bluetooth device.

During play, if a call comes in, music play pauses. Play resumes when the call ends.
If your Bluetooth device supports AVRCP profile, on the remote control you can press ◀/▶ to skip to a track, or press to ▶Ⅱ pause/ resume play.

To disconnect and pair a new Bluetooth device

Alternatively directly press and hold button on the soundbar or press and hold the button on the remote control to disconnect all devices and enter the Bluetooth pairing mode.
» The soundbar voice prompt and the display will show “PAIRING”.
Follow step 2-3 in “Play from Bluetooth devices” above to pair your Bluetooth device.

Note

In an open space without obstructions.
The maximum operational range between the soundbar and a Bluetooth device is approximately 10 meters (30 feet).
Compatibility with all Bluetooth devices is not guaranteed.
The music streaming may be interrupted by obstacles between the device and soundbar, such as wall, metallic casing that covers the device, or other devices nearby that operate in the same frequency.

Multi-point control
The product support multi-point feature, and can connect two Bluetooth device at same time.

There is audio prompt when the second Bluetooth device connect the soundbar.
When the first Bluetooth device pause or disconnected, the second Bluetooth device can stream its audio to soundbar.
Incoming call has priority over music playback regardless from first or second devices.

Listen to an external device

Ensure that the soundbar is connected to the TV or audio device.

Press the button repeatedly on the soundbar or on the remote control to select the Audio in, Optical, HDMI eARC/ARC, HDMI in mode.
Operate your audio device directly for playback features.
Press the +/ (Volume) buttons to adjust the volume to your desired level.
» When selecting a different audio format, the soundbar will display the following as follows:

Note

The soundbar may not be able to decode all digital audio formats from the input source. In this case, the system will mute. This is NOT a defect. Ensure that the audio setting of the input source (e.g. TV, game console, DVD player, etc.) is set to PCM or Dolby Digital (Refer to the user manual of the input source device for its audio setting details) with HDMI in / HDMI ARC / Optical input.

Play audio through USB

Enjoy audio on a USB storage device, such as an MP3 player and USB flash memory, etc.

Note

This product may not be compatible with certain types of USB storage devices.
If you use a USB extension cable, USB hub, or USB multifunctional card reader, the USB storage device may not be recognized.
Do not remove the USB storage device while reading files.
The system can support USB devices with up to 128 GB of memory.
This system can play MP3 / WAV / FLAC / WMA.
Support a USB port: 5V 500mA.

5 Product specifications

Note

Specifications and design are subject to change without notice.

PHILIPS 7000 Series Soundbar User Manual - Product
specifications PHILIPS 7000
Series Soundbar User Manual - Product specifications

6 Troubleshooting

⚠ Warning

Risk of electric shock. Never remove the casing of the product.
To keep the warranty valid, never try to repair the product yourself. If you have problems using this product, check the following points before you request service. If you still have a problem, get support at www.philips.com/support.

Main unit
The buttons on the main unit do not work.

Disconnect form the power supply for a few minutes, then connect again.
No power
Ensure that the AC cord is properly connected.
Ensure that there is power at the AC outlet.
Press button on the remote control or soundbar to turn the soundbar on.

Sound
No sound from the soundbar speaker.

Connect the audio cable from your soundbar to your TV or other devices. However, you do not need a separate audio connection when:
– the soundbar and TV are connected through HDMl ARC connection, or
– a device is connected to the HDMI in connector on your soundbar.
On the remote control, select the correct audio input.
Make sure that the soundbar is not muted.
Reset this product to its factory settings (see Factory reset).

Distorted sound or echo.

If you play audio from TV through this product, make sure that the TV is muted.
Audio and video are not synchronized.
Press ⚙ enter setting menu, select `AV SYNC’ to synchronize the audio with the video.
No sound from the wireless subwoofer.
Manually connect the subwoofer to the main unit.
Increase the volume. Press + (Volume Up) on the remote control or on the soundbar.
When using either of the digital input, if there is no audio:
– Try setting the TV output to PCM or
– Connect directly to your Blu-ray/ other sources.
– Some TVs do not pass through digital audio.
Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or STANDARD, not VARIABLE. Refer to your TV’s user manual for more detailed information.
If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.

Bluetooth
A device cannot connect with the soundbar.

The device does not support the compatible profiles required for the soundbar.
You have not enabled the Bluetooth function of the device. See the user manual of the device on how to enable the function.
The device is not correctly connected. Connect the device correctly.
The soundbar is already connected with another Bluetooth device. Disconnect the connected device, and then try again.

Quality of audio play from a connected Bluetooth device is poor.

The Bluetooth reception is poor. Move the device closer to the soundbar, or remove any obstacle between the device and the soundbar.
I can’t find the Bluetooth name of this unit on my Bluetooth device.
Ensure the Bluetooth function is activated on your Bluetooth device.
Re-pair the unit with your Bluetooth device.

Dolby Atmos
Cannot achieve outstanding Dolby Atmos effects.

For non-HDMI connections (such as use of USB, Bluetooth, Optical or AUDIO IN), limited height surround effects are generated. See the section of `Dolby Atmos’ about how to achieve best Dolby Atmos effects.

Remote control does not work

Before you press any playback control button, first select the correct source.
Reduce the distance between the remote control and the unit.
Insert the battery with its polarities (+/-) aligned as indicated.
Replace the battery.
Aim the remote control directly at the sensor on the front of the unit.

The subwoofer is idle or the indicator of subwoofer does not light up

Unplug power cord from the mains socket, and plug it in again after 3 minutes to reset the subwoofer.

Trademarks:

PHILIPS 7000 Series Soundbar User Manual - Trademarks

Roku, the Roku logo, Roku TV, Roku TV Ready, and the Roku TV Ready logo are trademarks and/or registered trademarks of Roku, Inc. This product is Roku TV Ready-supported in the United States, Canada, United Kingdom, Mexico and Brazil. Countries are subject to change. For the most current list of countries in which this product is Roku TV Ready-supported, please email rokutvready@roku.com.

Specifications are subject to change without notice. Please visit www.Philips.com/support for the latest updates and documents. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license. This product has been manufactured by and is sold under the responsibility of MMD Hong Kong Holding Limited. or one of its affiliates, and MMD Hong Kong Holding Limited. is the warrantor in relation to this product.
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