iRobot i557020 Roomba Combo i5+ with Clean Base User Guide
- June 15, 2024
- iRobot
Table of Contents
- iRobot i557020 Roomba Combo i5+ with Clean Base
- Product Information
- Product Usage Instructions
- Getting Started
- Safety information
- GENERAL
- CLEANING SOLUTION
- BATTERY
- AUTOMATIC DIRT DISPOSAL
- About Your Roomba® Robot Vacuum
- About your Clean Base Automatic Dirt Disposal
- Using your Roomba Robot Vacuum
- Cleaning
- Roomba Combo™ Bin
- Care and Maintenance
- Troubleshooting
- iRobot Customer Care
- iRobot – Limited Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
iRobot i557020 Roomba Combo i5+ with Clean Base
Product Information
Specifications:
- Model: aobot Q8
- Power cord length: 4ft / 1.5m
- Drip tray dimensions: 4ft / 1.5m
Product Usage Instructions
Getting Started:
To start using your robot, you will need the following:
- Robot
- Charging station
- Power cord
Set aside any other accessories for later use.
Positioning the Charging Station:
Follow these steps to position the charging station:
- Place the drip tray on a flat surface.
- Slide the front of your Home Base under the clip at the center of the drip tray.
Plugging in the Charging Station:
Follow these steps to plug in the charging station:
- Plug the power cord into the charging station.
- Plug the other end of the power cord into a wall outlet.
- Wrap the cord back so that it does not get in the way of the robot’s movements.
Preparation:
To prepare your robot for use, follow these steps:
- Gather your robot, charging station, and power cord.
- Set aside any other accessories for later use.
Place Robot on Charging Station:
Follow these steps to place your robot on the charging station:
- Align the metal charging contacts on the robot with the charging station.
- After a few minutes, a sound will indicate that the robot is awake and charging.
Download the iRobot Home App:
To control your robot using your mobile device, follow these steps:
- Scan the code using the camera on your mobile device or find the iRobot Home App in your app store.
- Complete the setup process in the app to allow your robot to identify and avoid obstacles in real time.
Find More Ways to Connect:
If you need further assistance or information, visit homesupport.irobot.com/s/comboiSplusownersguide
FAQ:
Q: Where can I find the safety information guide?
A: The safety information guide is enclosed with your robot.
Please read it before using your robot.
Getting Started
-
Get Ready
To start, you’ll need your robot, charging station and power cord. Set other accessories aside for later. -
Position the Charging Station
Position your drip tray on a flat surface. Slide the front of your Home Base under the clip at the center of the drip tray. -
Plug in the Charging Station
Plug the power cord into the charging station, then into the wall. Wrap the cord back so it won’t get in the way of the robot as it comes and goes.
Read enclosed safety information guide first before using your robot. -
Wake up Roomba®
Place your robot on the charging station by lining up the metal charging contacts. After a few minutes, a sound will let you know it’s awake. -
Download the iRobot Home App
Scan the code with the camera on your mobile device (or find the iRobot Home App in your opp store). Complete setup in the opp to allow your robot to identify and avoid obstacles in real time. -
Find More Ways to Connect
If you need further assistance, visit homesupport.irobot.com/s/comboiSplusownersguide
Safety information
Important safety information
This owner’s guide includes information for regulatory model(s): RVD-Y1, ADJ-N1 Battery Model(s): ABL-D1, ABL-D1A, ABL-D2Ax, ABL-D2Bx (x = 1 or 2)
SAVE THESE INSTRUCTIONS
WARNING: When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS
WARNING: To reduce the risk of injury or damage, read and follow the safety precautions when setting up,using and maintaining your robot.
This appliance can be used by children aged from 8 years and above and persons
with reduced physical,sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved.
Children must not play with the appliance. Cleaning and user maintenance must
not be carried out by children without supervision.
WARNING: Indicates a hazardous situation that, if not avoided,could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided,could result in minor or moderate injury.
NOTICE: Indicates a hazardous situation that, if not avoided, could result in property damage.
GENERAL
WARNING
-
Your product is not a toy. Small children and pets should be supervised when your robot is operating.
-
Do not sit or stand on your robot or Clean Base™
-
Do not use unauthorised chargers. Use of an unauthorised charger could cause the battery to generate heat, smoke, catch fire, or explode.
-
Your robot comes with a region approved power supply cord and is designed to be plugged into a standard household AC power socket only.
Do not use any other power supply cord. For replacement cords, please contact Customer Care to ensure proper selection of country specific power supply cord. -
Do not open your robot or Clean Base™. There are no user serviceable parts inside. Refer servicing to qualified service personnel.
-
Risk of electric shock, use indoors in dry locations only.
-
Do not handle your robot or Clean Base™ with wet hands.
-
Store and operate your robot in room temperature environments only.
-
If the room to be cleaned contains a balcony, a physical barrier should be used to prevent access to the balcony and ensure safe operation.
-
Clean cliff sensors to remove buildup.
-
If the room to be cleaned contains equipment, such as a stove, fan,portable heater, or humidifier, remove the equipment before operation.
There is a risk of injury, accident or malfunction if the robot comes in contact with and pushes the equipment. -
Do not allow your robot or charging station to become wet.
-
Be aware that floors may be slippery after wet cleaning with your robot.
CAUTION
-
Do not operate the robot in areas with exposed electrical outlets in the floor.
-
Do not use this device to pick up sharp objects, glass or anything that is burning or smoking.
-
Be aware that the robot moves on its own. Take care when walking in the area that the robot is operating in to avoid stepping on it.
-
If the device passes over a power cord and drags it, there is a chance an object could be pulled off a table or shelf.
Before using this device, pick up objects such as clothing, loose papers, pull cords for blinds or curtains, power cords and any fragile objects. Extinguish candles. Shut off portable heaters. -
Perform the required maintenance as per the Owner’s Guide to ensure safe operation of the robot and dirt disposal.
-
If the robot is operating on a floor with stairs, please remove any clutter from the top step.
-
Perform the required maintenance as per the Owner’s Guide to ensure safe operation of the robot and charging station.
-
If the robot is operating on a floor with stairs, please remove any clutter from the top step.
NOTICE
-
Do not allow your robot or CleanBase to become wet.
-
Do not place anything on top of your robot.
-
Failure to maintain cleanliness of charger contacts could result in loss of ability for the robot to charge the battery.
-
Before running your robot on hard floors, please test your robot on a small section of the hard floor to ensure that it is compatible. Using your robot on a hard floor that is not compatible could result in damage to your floor.
Contact your hard floor manufacturer with questions on compatibility. -
The failure to maintain cleanliness of charger contacts could result in loss of ability for the robot to charge the battery.
-
Before running your robot on hard floors, please test your robot on a small section of the hard floor to ensure that it is compatible. Using your robot on a hard floor that is not compatible could result in damage to your floor.
Contact your hard floor manufacturer with questions on compatibility. -
Before running your robot on carpets or rugs, ensure that the carpets or rugs are compatible with the dual multi-surface rubber brushes on your robot, otherwise known as beater bars. Using your robot on a carpet or rug that is not compatible could result in damage to your carpet or rug.
Contact your carpet or rug manufacturer with questions on compatibility.
CLEANING SOLUTION
WARNING
- Household cleaning products are safe when used and stored according to the instructions on the label. Always be sure to read and follow the directions carefully.
- Only use authorised cleaning solutions found on answers.irobot.com/s/roomba-combo-cleanser.
- For cleaning solution warnings, please refer to the outer box and solution bottle.
BATTERY
WARNING
-
Do not open, crush, or heat above 176°F: 80°C, or incinerate. Follow the manufacturer’s instructions.
-
Do not short-circuit the battery by allowing metal objects to contact battery terminals or immerse in liquid. Do not subject batteries to mechanical shock.
-
Periodically inspect the battery pack for any sign of damage or leakage.
Do not charge damaged or leaking battery packs, do not allow the liquid to come in contact with skin or eyes. If contact has been made, wash the affected area with copious amounts of water and seek medical advice.
Place the battery in a sealed plastic bag and recycle or dispose of it safely according to local environmental regulations, or return it to your local authorised iRobot Service Center for disposal. -
Lithium ion batteries and products that contain lithium ion batteries are subject to stringent transportation regulations. If you need to ship this product (with the battery included) for service, travel, or any other reason, you MUST see the Troubleshooting section of your manual or contact customer care for shipping instructions.
CAUTION
- Battery usage by children should be supervised. Seek medical advice immediately if a cell or a battery has been swallowed.
NOTICE
- The battery pack must be removed from the robot before recycling or disposal.
- For best results, only use the iRobot Lithium Ion Battery that comes with the robot.
- Do not use non-rechargeable batteries. Use only the rechargeable battery supplied with the product. For replacement, purchase identical iRobot battery or contact iRobot Customer Care for alternative battery options.
- Always charge and remove the battery from your robot and accessories before long-term storage.
AUTOMATIC DIRT DISPOSAL
WARNING
- Do not use if the cord or plug is damaged. If appliance is not working as it should, has been dropped, damaged, left outdoors or dropped into water, return it to a service centre.
- Always disconnect your robot from the dirt disposal before cleaning or maintaining it.
- Do not use the dirt disposal as a step.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair and anything that may reduceair flow.
- To properly maintain your dirt disposal, do not place foreign objects inside and ensure that it is clear of debris.
- In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
- Do not allow liquids to get on or into the dirt disposal.
- Do not pour any liquids into the device and do not immerse in water.
- Do not use outdoors or on wet surfaces.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children.
- Use only as described in this manual.
- To reduce the risk of electric shock, unplug your dirt disposal before cleaning it.
- Keep the dirt disposal and power cord away from heated surfaces.
- To reduce the risk of electric shock, unplug your dirt disposal before cleaning.
- Keep the dirt disposal and power cord away from heated surfaces.
NOTICE
- Product may not be used with any type of power converter. Use of power converters will immediately void the warranty.
- If you live in an area prone to electrical storms, it is recommended that you use additional surge protection. Your dirt disposal may be protected with a surge protector in the event of severe electrical storms.
- Do not use without dust bag and/or filters in place.
This symbol on the battery indicates that the battery must not be disposed of with unsorted common municipal waste. As the end-user, it is your responsibility to dispose of the end-oflife battery in your appliance in an environmentally sensitive manner as follows:
- returning it to the distributor/dealer from whom you purchased the product; or
- depositing it in a designated collection point
The separate collection and recycling of end-of-life batteries at the time of
disposal will help to conserve natural resources and to ensure that it is
recycled in a manner that protects human health and the environment. For more
information, please contact your local recycling office or the dealer from
whom you originally purchased the product. Failure to properly dispose of end-
of-life batteries may potentially result in negative effects on the
environment and human health due to the substances in the batteries and
accumulators.
Information regarding the effects of problematic substances in the battery
waste stream may be found at the following source:
http://ec.europa.eu/environment/waste/batteries/
About Your Roomba® Robot Vacuum
About your Clean Base Automatic Dirt Disposal
Using your Roomba Robot Vacuum
Positioning the Clean Base Automatic Dirt Disposal
Note: Do not place your Clean Base in direct sunlight.
Ensure that the area around the dock is free of clutter to improve docking
performance.
WARNING: To prevent the risk of your robot falling downstairs, ensure that the Charging Station is placed at least 1.2 metres (4 feet) away from stairs.
Download the iRobot Home App and connect to Wi-Fi®
- Follow the step-by-step instructions to set up your Roomba Robot Vacuum.
- Set an automatic cleaning schedule and customise cleaning preferences.
- Create smart maps to tell your robot where, when and how to clean.
Charging
-
Place the robot on the Clean Base to activate the battery.
Note: Your robot comes with a partial charge, but we recommend that you charge the robot for 3 hours prior to starting the first cleaning job. -
If your robot needs to recharge mid-clean, it will return to its Clean Base. Once it is sufficiently charged, it will then resume the cleaning job where it left off.
-
The robot uses a small amount of power whenever it is on the Clean Base. You can put the robot in a further reduced power state when not in use. For instructions and more details on this Reduced Power Standby Mode, refer to the iRobot Home App.
-
For long-term storage, turn off the robot by removing it from the Clean Base and holding down for 10 seconds. Store the robot in a cool, dry place.
Cleaning
Remove excess clutter from floors before cleaning. Use your robot frequently to maintain well-conditioned floors.
- Your robot will automatically explore and clean your home. It will return to the Clean Base at the end of a cleaning job and whenever it needs to recharge.
- To send the robot back to its Clean Base, tap . A blue light ring pattern will indicate that the robot is seeking the Clean Base.
- When your robot detects an especially dirty area, it will go into DirtDetect™ mode, moving over the area multiple times until it senses that the area has been sufficiently cleaned. The light ring indicator will flash blue.
- Tap to spot clean a designated area. The robot will spiral outwards about 3 feet (1 metre) and then spiral inwards to end where it started. The light ring indicator will show a blue spiral.
About your Automatic Dirt Disposal
While cleaning, your robot will automatically return to the dirt disposal to
empty its bin and recharge as needed.
The dirt disposal’s LED indicator will turn solid red when a new bag is
needed.
If a clog is detected, the dirt disposal will trigger additional attempts to
automatically clear the clog.
Note: If you place your robot on the dirt disposal by hand, it will not empty automatically. In this case, use the iRobot Home App or hold the button down for 2–5 seconds.
Roomba Combo™ Bin
Important: You must register your product in the iRobot Home App and complete a mapping run before using your Combo Bin. See the Activate your Combo Bin card for instructions.
-
INSTALL THE MOPPING PAD
Slide the pad down over the track. Press the pad to the plate to attach. -
FILL THE BIN
Fill the Combo Bin with water. You may also use a compatible cleaning solution. Compatible solutions are listed at this answers.irobot.com/s /roomba-combo-cleanser
Note: The product starts wicking as soon as water is put into the tank. -
SWAP THE BINS
Remove the Dust Bin from the robot, and install the Combo Bin.
Important: Do not flip the robot over with the Combo Bin installed
Care and Maintenance
Care and Maintenance Instructions
To keep your robot running at peak performance, perform the procedures on the
following pages.
Part | Care Frequency | **Replacement Frequency*** |
---|---|---|
Bags | – | Bags should be replaced when prompted by the LED indicator/app. |
Charging Contacts Visual Docking Target | Once every month | – |
Blower Cover inside canister | Once every month (remove debris from blower | |
cover) | – | |
Bin | Wash bin as needed | – |
Filter | Clean once a week (twice a week if you have a pet). Do not wash | Every |
2 months
Full Bin Sensor| Clean every 2 weeks|
Front Caster Wheel| Clean every 2 weeks| Every 12 months
Edge-Sweeping Brush and Multi-Surface Brushes| Clean once a month (twice a
month if you have a pet)| Every 12 months
Sensors and Charging Contacts| Clean once a month| –
Mopping pad| Clean after a mopping job| After 30 washes
Wick cap| Replace if dirty or shows wear| –
Note: iRobot manufactures various replacement parts and assemblies. If
you think that you need a replacement part, please contact iRobot Customer
Care for more information.
Replacement frequency may vary. Parts should be replaced if visible wear
appears.
Emptying the Bin
- Press bin release button to remove bin.
- Open bin door to empty bin.
- Place bin back in the robot.
Cleaning the Filter
- Remove the bin. Remove the filter by grasping both ends and pulling out.
- Remove debris by tapping the filter against your trash container.
- Reinsert filter with ridged grips facing out. Place bin back in the robot.
Important: The robot will not run if the filter is not installed correctly. Replace the filter every two months.
Cleaning the Full Bin Sensors
- Remove and empty the bin.
- Wipe the inner sensors with a clean, dry cloth.
- Wipe the bin door with a clean, dry cloth.
Washing the Bin
Important: Do not wash the filter. Remove the filter before washing the bin.
-
Release the bin, remove the filter, and open the bin door.
-
Rinse the bin using warm water.
Note: Bin is not dishwasher safe. -
Make sure bin is completely dry. Reinsert filter and place bin back in the robot.
Cleaning the Edge-Sweeping Brush
- Use a small screwdriver to loosen the screw holding the Edge-Sweeping Brush in place.
- Pull to remove the Edge-Sweeping Brush. Remove any hair or debris, then reinstall the brush.
Cleaning the Front Caster Wheel
-
Pull firmly on the front wheel module to remove it from the robot.
Important: A front wheel clogged with hair and debris could result in damage to your floor. If the wheel is not spinning freely after you have cleaned it, please contact Customer Care. -
Pull firmly on the wheel to remove it from its housing
-
Remove any debris from inside the wheel cavity.
-
Reinstall all parts when finished. Make sure the wheel clicks back into place.
Cleaning the Multi-Surface Brushes
- Pinch the brush frame release tab, lift the tab, and remove any obstructions.
- Remove the brushes from the robot. Remove the brush caps from the ends of the brushes. Remove any hair or debris that has collected beneath the caps. Reinstall the brush caps.
- Remove any hair or debris from the square and hexagonal pegs on the opposite side of the brushes.
- Remove the bin from the robot and clear any debris from the vacuum path.
- Reinstall the brushes in the robot. Match the shape of the brush pegs with the shape of the brush icons in the cleaning head module
Cleaning the Visual Docking Target Sensors, IR Window and Charging Contacts
- Wipe sensors and charging contacts with a clean dry cloth. Alternatively, you can use a pad of melamine foam to remove built-up debris on the robot and Clean Base charging contacts.
- Inspect the visual docking target, IR window and charging contacts to make sure that they are clear of debris. Wipe with a clean, dry cloth.
Important: Do not spray cleaning solution or water onto the sensors or sensor openings.
Removing Debris from Blower Cover
Inspect blower cover for any lint or debris build-up and wipe with a clean dry
cloth to remove.
Replacing the Bag
-
Lift up on the canister lid to open.
-
Pull up on the plastic card to remove the bag from the canister.
Note: This will seal the bag so dust and debris cannot escape. -
Discard the used bag.
-
Install a new bag, sliding the plastic card into the guide rails
-
Press down on the lid making sure it is completely closed.
Note: To achieve optimal performance with your robot and automatic dirt disposal, clean and/or replace your robot’s filter as needed.
Cleaning the Mopping Pad
HAND WASHING
Thoroughly wash the pad with warm water.
MACHINE WASHING
Wash using the warm cycle, then air dry. Do not tumble dry. Do not wash with
delicates.
Replacing the Wick Cap
- Remove pad plate
- Remove the wick cap by pulling on the side rubber tab.
- Replace with a new wick cap, pressing firmly into place to create a tight seal to prevent leaking.
- Reintall pad plate
Troubleshooting
Automatic Dirt Disposal
Your dirt disposal will tell you if something is wrong via an LED indicator on the front of the canister and through the iRobot Home App.
LED indicator | Common error | How to fix |
---|---|---|
Solid red | Bag full or missing | 1. Replace the bag if it is full or missing. |
2. Make sure that the bag is securely inserted.
3. If problem persists, remove any debris from the port on the bottom of your robot and the dirt disposal.
Blinking red| There is a leak or a clog in the dock evacuation path| 1. Make sure that the canister lid is pushed down and firmly sealed. Hold the CLEAN button on your robot down for 2–5 seconds to manually empty the bin.
2. Remove any debris from the port on the bottom of your robot and dirt disposal.
3. Unplug the dirt disposal from the wall. Place it on its side and inspect the debris evacuation tube for debris. If necessary, remove the tube to clear any debris.
This product has been equipped with a thermal protector designed to protect against damage due to overheating. If the protector operates, the motor will stop running. If this happens, unplug the unit, allow it to cool for 30 minutes, clear any obstructions from the evacuation port and evacuation tube, then plug the unit back in.
Robot
Your robot will tell you something is wrong by playing an audio alert and
turning the light ring indicator red. Press CLEAN for details.
Further support and instructional videos are available in the iRobot Home App.
If you are unsure if the robot is finished or paused, consult the iRobot Home
App to check on its status
Battery Safety and Postage
For best results, only use the iRobot Lithium Ion Battery that comes with your robot.
WARNING: Lithium ion batteries and products that contain lithium ion batteries are subject to stringent transportation regulations. If you need to post this product for service, travel or any other reason, you MUST follow the postage instructions below.
- Battery MUST be turned off before postage.
- Turn off the battery by removing the robot from the Clean Base and holding down for 10 seconds. All indicators will turn off.
- Package the robot securely for postage.
- If you need further assistance, contact our Customer Care team or visit global.irobot.com.
Regulatory Information
Hereby, iRobot Corporation declares that this robot vacuum cleaner model
RVD-Y1 is in compliance with the EU Radio Equipment Directive 2014/53/EU. The
full text of the EU Declaration of Conformity is available at the following
internet address:
www.irobot.com/compliance.
Hereby, iRobot Corporation declares that this robot vacuum cleaner model
RVD-Y1 is in compliance with the Radio Equipment Regulations 2017. The full
text of the UKCA Declaration of Conformity is available at the following
internet address:
www.irobot.com/compliance.
Chemical information report listing SVHC (substances of very high concern) per
EU Regulation EU 1907/2006 can be found here:
www.irobot.com/compliance.
This vacuum cleaning robot, model RVD-Y1, incorporates the Sundial radio
module model: AXF-Y1. This vacuum cleaning robot, model RVD-Y1 operates in the
WLAN 2.4 GHz band. The 2.4 GHz band is limited to operate between 2412 MHz and
2472 MHz with a maximum EIRP output power of 19.1 dBm (81.28 mW) at 2442 MHz.
This symbol on the product indicates that the appliance must not be disposed of with unsorted common municipal waste. As the end-user, it is your responsibility to dispose of the end-of-life appliance in an environmentally sensitive manner as follows:
- returning it to the distributor/dealer from whom you purchased the product; or
- depositing it in a designated collection point.
Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details or your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation. More information may be found at the following source: https://ec.europa.eu/environment/topics/waste-and- recycling/wasteelectrical-and-electronic-equipment-weee_en
Recycle your end-of-life iRobot product responsibly as per local regulations.
The following is a list of the WEEE recycling organisations contracted by
iRobot at the time of product sale.
Location | Organisation | URL |
---|---|---|
Austria | UFH | http://www.elektro-ade.at/elektrogeraete-sammeln/ liste-der- |
sammelstoesterreich/
Belgium| Recupel| https://www.recupel.be/en/where-to-go/?search
collectionPoints=&categories=1%2C2%2C3%2C4#
Germany| Zentek| https://www.ear-
system.de/ear
verzeichnis/ sammel-und-ruecknahmestback
Denmark| Elretul| https://www.dpa-system.dk/DPAApplications/DPADB.
aspx?wf=CollectionPointSearch.as
Spain| Ecotic| https://punto-limpio.info/
France| Eco-systemes| https://www.eco-
systemes.fr/france
Ireland| WEEE Ireland| http://www.weeeireland.ie/household-recycling/ where-
can-i-recycle/
Netherlands| Wecycle|
https://www.watismijnapparaatwaard.nl/
Sweden| El-Kretsen|
https://www.sopor.nu/sortera-
återvinn/
United Kingdom| Repic| http://www.responsible-recycling.co.uk/contact-us/
find-your-local-recy
Manufacturer Address: iRobot Corporation, 8 Crosby Drive,Bedford MA 01730, USA
©2023 iRobot Corporation, 8 Crosby Drive, Bedford, MA 01730, USA. All rights
reserved. iRobot is a registered trademark of iRobot Corporation. Roomba Robot
Vacuum, Clean Base and Dirt Detect are trademarks of iRobot Corporation.
Wi-Fi and the Wi-Fi logo are registered trademarks of Wi-Fi Alliance. Apple
and App Store are trademarks of Apple Inc., registered in the US and other
countries.
Google Play is a trademark of Google LLC.
iRobot Customer Care
USA & Canada
If you have questions or comments about your dirt disposal, please contact
iRobot before contacting a retailer.
You can start by visiting global.irobot.com for support tips, frequently asked
questions, and information about accessories. This information can also be
found in the iRobot HOME App. If you need further assistance, call the US
Customer Care team at 877-855-8593.
iRobot USA Customer Care Hours
Monday to Friday, 9AM — 9PM Eastern Time
Saturday and Sunday 9AM — 6PM Eastern Time
Outside USA & Canada
Visit global.irobot.com to: Learn more about iRobot in your country
Get hints and tips to improve your product performance
Get answers to questions
Contact your local support center
The complete owner’s guide is available at about.irobot.com/manual#comboi5plus
iRobot – Limited Warranty
NOTE: This Limited Warranty (this ” Limited Warranty”) does not affect your statutory rights under the laws relating to the sale of consumer products.
OVERVIEW
iRobot Corporation (‘iRobof, ‘we’, ‘our’, ‘us’) warrants, subject to the
exclusions and limitations set out below, this Product (including the robot
battery, if applicable, and collectively referred to as the “Product”) for the
period of one (1) year from the date of purchase, or the date of delivery if
that is not the same as the date of purchase, (the ‘Warranty Period’). If the
delivery date cannot be verified, then then the Warranty Period shall begin 2
weeks after the date of purchase.
The Product is warranted against defects in materials and workmanship when
purchased directly from iRobot or an iRobot authorized seller/
dealer/reseller. In the event the Product fails to meet the warranty standard
to our reasonable satisfoction, we will within a commercially reasonable time,
free of charge, either repair
or replace the Product as described below.
This Limited Warranty is only valid and enforceable in the country where you
purchased the Product, provided that the said country is on the list of
Specified Countries available at http://global.irobot.com/.
You may register your Product in order to receive Product-related information
and enjoy expedited support from iRobot Customer Core.
Failure to register your Product will not diminish your warronty rights.
MAKING A CLAIM UNDER THE LIMITED WARRANTY
If you wish to make a warranty claim, please contact us or your local
authorized service company/distributor, whose contact details con be found at
http://globa l.irobot.com/. Upon contacting us
or your authorized service company/distributor, please hove the serial number
of your Product ready and the original proof of purchase and/or proof of
delivery from an authorized seller/dealer/reseller, showing the dote of
purchase/delivery and full details of the Product. Our colleagues will advise
you of the process involved in making a claim.
Any claim under this Limited Warranty is subject to you notifying us (or our
authorized service company/distributor) of the alleged defect within a
reasonable time of it coming to your attention and, in any case, by no later
than the expiry of the Warranty Period.
REMEDY
If a claim is received within the Warranty Period and the Product is found to
have foiled under the warranty we shall, at our option:
- repair the Product, exchange the Product with a product that is new or which has been manufactured from new or serviceable used ports and is at least functionally equivalent to the original Product, or exchange the Product with a product that is new and upgraded model which has at least equivalent or upgraded function to the original Product.
As for as applicable lows permit, the Warranty Period will not be extended or renewed or otherwise affected due to subsequent exchange, resale, repair or replacement of the Product. However, port(s) repaired or replaced during the Warranty Period will be warranted for the remoinder of the original Warranty Period or for ninety (90) days from the dote of repair or replacement, whichever is longer.
Replacement or repaired products, as applicable, will be returned to you as soon as commercially practicable. All ports of the Product or other equipment thot we replace shall become our property. If the Product is found not to be covered by this Limited Warranty, we (and our authorized service companies/distributors) reserve the right to charge a handling fee. When repairing or replacing the Product, we may use products or ports that ore new, equivalent to new or re-conditioned.
WHAT IS NOT COVERED?
Unless agreed in writing, the Limited Warranty will not apply if the defect(s)
relate to: (a) normal wear and tear (including, without limitation, wear and
tear of batteries, if applicable), {b) defects caused by rough or
inappropriate handling or use or damage caused by occident, misuse, neglect,
fire, water, lightning or other acts of nature, (c) if the Product contains a
battery and the fact that the battery hos been short-circuited, if the seals
of the battery enclosure or the cells ore broken or show evidence of tampering
or if the battery has been used in equipment other than those for which it hos
been specified, {d) non-compliance with the Product instructions, (e) willful
or deliberate damage, neglect or negligence, (f) use of spore ports, on
unauthorized cleaning solution if applicable, or other replacement items
(including consumables) which are not provided or recommended by us, (g) any
alteration or modification to the Product which hos been carried out by you or
a third party not authorized by us, {h) any failure to adequately package the
Product for transportation, (i) extreme or external causes beyond our
reasonable control including, but not limited to, breakdowns, fluctuations, or
interruptions in electric power, ISP (internet service provider) service, or
wireless networks, (j) weak and/or inconsistent wireless signal strength in
your home, (k) any Product(s) purchased from unauthorized
sellers/dealers/resellers.
This Limited Warranty does not apply to accessories or other consumable items,
such as filters, brushes, dirt disposal bags, cleaning pods or cleaning
solutions. This Limited Warranty will be invalid if (a) the Product’s serial
number hos been removed,
erased,defaced, altered or is illegible in any way (as determined in our sole
discretion), or (b) you ore in breach of the terms of this Limited Warranty or
your contract with us.
LIMITATION OF I ROBOT’S LIABILITY
This Limited Warranty is your sole and exclusive remedy against iRobot and
iRobot’s sole and exclusive liability in respect of defects in your Product.
This Limited Warranty replaces all other iRobot warranties and liabilities,
whether oral, written, (non-mandatory) statutory, contractual, in tort or
otherwise, including, without limitation, and where permitted by applicable
law, any implied conditions, warranties or other terms as to satisfactory
quality or fitness for purpose.
However, this Limited Warranty shall neither exclude nor limit (i) any of your
legal (statutory) rights under the applicable national laws, or (ii) any of
your rights against the seller of the Product.
To the extent permitted by applicable law(s) iRobot does not assume any
liability for loss of or damage to or corruption of data, for any loss of
profit, loss of use of Products or functionality, loss of business,loss of
contracts, loss of revenues or loss of anticipated savings, increased costs or
expenses or for any indirect loss or damage, consequential loss or damage or
special loss or damage.
To the extent permitted by applicable law, iRobot’s liability shall be limited
to the purchase value of the Product. The above limitations shall not apply in
case of gross negligence or intentional misconduct of iRobot or in case of
death or personal injury resulting from iRobot’s proven negligence.
The limitations of warranties, liobiJity, and remedies apply in the State of
New Jersey to the maximum extent permitted by law.
References
- Manuals | iRobot
- Call2Recycle | Leading the Charge For Battery Recycling
- Global.iRobot.com
- Global.iRobot.com
- ROBOT.COM - Redirect
- Elektrogeräte sammeln | Elektro ade
- irobot.com/compliance
- Contact Us - Electrical Recycling | REPIC | Responsible Recycling
- Buscador de puntos-limpios | Buscador de Puntos Limpios
- stiftung elektro-altgeräte register
- Donner une seconde vie à mes équipements électriques | ecosystem
- Find a collection point - Recupel
- Wat is mijn apparaat waard? | Wat is mijn apparaat waard?