NEXTBASE NBIQ4KUS iQ Smart Dash Camera Instruction Manual
- June 15, 2024
- Nextbase
Table of Contents
NEXTBASE NBIQ4KUS iQ Smart Dash Camera
Warnings & Cautions
Safety
Please read safety and health information carefully before you install your iQ
so that you can ensure its safe and proper operation in your vehicle.
- Failure to follow these guidelines may cause harm to your device, your L.lJ property, your health or the health of others.
WARNING Failure to correctly install iQ may present hazards to the state operation of your vehicle and could contribute to an accident resulting in serious injury, death or damage to property to you, your passengers or others. When installing this device in your vehicle;
- You must correctly locate iQ on your windshield. Mounting iQ in a position that obscures the forward line of sight tor the driver of your vehicle may cause the driver of your vehicle to be unable to adequately see other road users, obstacles or persons around your vehicle. This could result in an accident that causes serious injury, death or property damage. Carefully follow the mounting instructions in your App and in the installation section of this manual.
- You must adequately secure iQ to your windshield. The 3M pod supplied with your iQ consists of a pressure-activated tape. If on inadequate bond is achieved whilst fitting iQ may separate from the windshield. If this occurs whilst the vehicle is being driven, it could become a restriction to the safe operation of your vehicle leading to on accident that causes serious injury, death or property damage. Stop your vehicle as soon as it is safe to do so and disconnect iQ. Only attempt to refit iQ with a new 3M pad when your vehicle is stationary.
- You must route the iQ power cable (and rear camera cable) appropriately. You must route the power cable (and rear camera cable if you are fitting a Rear Window Camero) so that there is no interference with the deployment of airbags installed on your vehicle. If you impede the deployment of airbags, you will reduce the effectiveness of the secondary protection system which could result in serious injury, death or property damage. You must also ensure that cables do not interfere with vehicle operating controls. If you are hindered from correctly accessing vehicle controls whilst driving, it may cause on accident which could result in serious injury, death or property damage.
WARNING You should not attempt to manually adjust !Q’.§._setting whilst driving. Always maintain awareness of your surroundings and do not attempt to adjust iQ whilst driving. Distractions whilst driving increase the risk of an accident that could lead to serious injury, death or property damage.
CAUTION Ensure that you check the warranty status tor your vehicle before you install the OBD-11 Power Cable to iQ. Some manufacturers may prohibit the use of OBD-11 connections which could void your warranty agreement NEXTBASE IS NOT RESPONSIBLE FOR ANY COSTS OR EXPENSES ASSOICATED WITH VOID WARRANTIES OR VEHICLE REPAIRS. If you experience any change in your vehicle’s engine performance after connecting the OBD-11 Power Coble for iQ, you should disconnect the device as soon as it is safe to do so and contact Nextbose Technical Support DO NOT CONTINUE TO USE OBD-11 POWER CABLE IF VEHICLE ENGINE POWER IS AFFECTED
The OBD-11 Power Coble will provide power to your iQ until your vehicle’s battery drops below a certain level. This minimum voltage cut-off is 11..6Vdc for a 12V battery and 22.6Vdc for a 24V battery. BATTERIES IN POOR CONDITION MAY NOT PROVIDE THE REQUIRED CURRENT (AMPS) TO START YOUR CAR DESPITE VOLTAGE PROTECTION.If your vehicle is going to be parked for an extended period, you should consider unplugging the device to avoid draining your vehicle’s battery.
CAUTION do not expose iQ to liquids under any circumstances, doing so may result in the risk of electric shock or fire. Should your iQ become wet, disconnect it from the OBD-11 Power Coble and allow it to dry naturally. DO NOT ATTEMPT to accelerate drying by external means.
CAUTION you should only use iQ in compliance with all applicable laws, including local laws of the country and region in which you reside or in which you use your iQ. When you use iQ, you do so at your own initiative and you are responsible for compliance with any applicable laws, including but not limited to applicable privacy and data collection laws, and laws prohibiting or restricting the placement of objects on the windshield of a motor vehicle.
Your iQ Dash Cam
Full coverage
With stunning front view 4K resolution, iQ is the world’s first and only true
4K, three-way cam video system. Coupled with a built-in HD cabin view
surveillance up to 1440p, you’ll have complete visibility both inside and out.
An optional 1440p rear window camera guards against tailgaters and rear-end
impacts, providing yet a further level of detail, security and, most
importantly, safety.
Installation
Front Camera
Open the iQ App. The opp will walk you through setting up your Dash Cam. We’ve
included additional steps here as well to ensure your iQ is set up correctly.
Clean Windshield; wipe with alcohol rub, wipe clear with cloth, then leave to
dry for 5 minutes. Insert the SD Card. Plug in your QuickConnect OBD cable.
The OBD connector is usually found in the footwell; if it’s not, check your
vehicle’s manual to locate it. Connect the QuickConnect Cable to your iQ to
power it up ( see right).
When prompted by the iQ opp, scan the QR Code that appears on the iQ to connect Dash Cam and App. Position and align the iQ using the Live View on the iQ App. The iQ must not obstruct the driver’s view (see below illustration). Remove the adhesive cover from the mount and firmly press the mount onto the windscreen. Hold for 10 seconds to ensure maximum adhesion. Adjust the angle of the camera if required, still using the Live View. Set UR Rear Cam (if applicable, see next page). Hide any unsecured cable in the roof trim so it is out of the way. Continue following the iQ App directions to set up your account.
Rear Camera
Plug the Rear Camera into the top of your iQ. Route Rear camera cable to the
rear of the vehicle. Choose a position for the Rear Camera at the top of the
rear window, leaving enough loose cable to allow boot to be opened.
Clean Rear window:
wipe with alcohol rub, wipe clear with cloth, then leave to dry for 5
minutes.Position and align the iQ using the Live View on the iQ App. Remove
adhesive cover from the mount and firmly press mount onto windscreen. Hold for
10 seconds to ensure maximum adhesion. Adjust the angle of the camera if
required, still using the Live View.
Subscriptions
Next base premium unlocks the full potential of your Dash Cam. Choose your
subscription package using the iQ app.
Features
Driving Features
Security and Remote Features
iQ App
The all-new •iQ” opp has been developed from the ground up, specifically built
for our new Smart range. Expect the same security you would with a home
monitoring system, plus a whole lot more via the iQ opp. With real-time alerts
you can access incident videos and images, all when you are a world away.
Intuitive, smarter and faster-would you expect anything less from a genius
?
Features
Notifications – Tune into live updates
Smart Sense Parking provides accurate monitoring of your vehicle from any
location with phone notifications and on-demand remote access You can see the
camera’s Live View, get alerted to abnormal activity near your vehicle, and
remotely activate the iQ Alarm to deter nearby thieves.
Vehicle Tracking – Keep on top of your location
An inbuilt ultra-accurate GPS location beacon lets you track your vehicle and
see the video at the same time anywhere in the world.
Video History – In-depth driving information
Easily access historical video events directly from the camera or remotely
with this user-friendly app. See up to 3 angles of the video, telemetry data
(speed, distance), and your location on a map.
Subscriptions – Manage your Account
Use the app to manage your account, update payment methods, and review the
features available on other subscription plans.
The iQ App is vital for unlocking the full potential of your iQ; subscriptions offer features such as:
- Emergency sos
- Witness Mode
- Live View
- Remote Notifications
- Cloud Storage
As well as offering access to these premium features, the iQ App can also:
- Manage Dash Cam Connections
- Update Dash cam Firmware
- Adjust Dash cam Settings
- Video Settings (exposure,audlo,etc)
- G-Sensor
- Voice Controls
- Radar Settings (sans1t1v1ty and snooze)
- Manage Notification Settings
- SD Card Details and Management
- Toggle Incognito Mode
- Adjust Date & Time
Security
A range of safety features to keep you and your vehicle safe.
The iQ Dash Cam is loaded with security features to help protect you and your vehicle.
Radar
The iQ can provide up to 360 degrees of motion detection coverage. When
activity is detected near your vehicle, you will be sent a notification Radar
sensitivity, range, and direction can all be edited using the 1Q App.
Remote Wake-up & Live View
At any time you are not with your vehicle, you can remotely check in using the
iQ App. View all camera angles to see what’s going on in and around your
vehicle.
iQ Alarm
if you see something suspicious in or around your vehicle when using Live
View, you can remotely activate the IQ Alarm to deter anyone who might be
nearby.
Radar
Be alerted to activity near your vehicle, anytime, anywhere.
24/7 protection for your vehicle to maximize security and minimise
inconvenience. This dual-technology system, powered by radar and G-Force
Sensors, constantly scans the surrounding area of your vehicle, warning of any
dangers with notifications straight to your smartphone with hi-res images and
video. The ultimate convenience and protection, day and night. The radar, when
set up in the iQ app, will notify you of movement within its sensory field.
Using the iQ App, you can change the sensitivity and direction of the radar,
as well as adjust notification settings to filter out harmless or repeat
warnings so you are only notified when it really matters.
Emergency SOS
Crash detection feature automatically notifies emergency services if no movement is sensed after impact.
A world-leading safety feature to automatically notify emergency services in the event of an accident when the driver is unresponsive. Key information, including location, medical details, and blood type are shared with emergency personnel. Nextbase has your back – wherever you are. Set up Emergency SOS using the iQ App (requires subscription). When Emergency SOS is set up, in the event of an incident that leaves you unable to call for help, Emergency SOS will contact Emergency Services at your location to assess the situation and assist where necessary.
Witness Mode
Stream real time video to emergency contacts when you feel unsafe in your vehicle.
In the event of a dangerous or stressful situation, Witness Mode will allow you to capture video and designate a 3rd party to recieve a notification with the use of a voice command; to activate Witness Mode, use the voice command “Dash Cam, turn on Witness Mode”, or activate it from the app. After activating Witness Mode, your iQ video is live streamed to the cloud, and a link to this stream is sent to your designated 3rd party that will allow them to watch the live stream. After 30 minutes you will be asked if you want to continue the live stream.
Choose a Subscription Plan
Witness Mode requires a subscription; in order to use the service you will
need to sign up and ensure that your account has successfully been set up.
Witness Mode
From the Home Page showing Live View, go to the ‘More’ tab, shown by the 3
dots in the bottom right of the page. From there, select *Witness Mode.”
Setup
Setup Witness Mode by entering details for up to 3 Emergency Contacts; they
will be sent an invite to be put on your Witness Mode contact List. Once they
accept, if Witness Mode is triggered they will be sent a link to your live
stream, allowing them to monitor your situation. Your contacts can be managed
through the Witness Mode button on the “More” page.
Voice Control
Built-in Voice Control to use your Dash Cam safely and effectively.
Convenient voice control without having to lift a finger. Nextbase Native Voice Control gives you hassle-free direct command of your Smart Cam without requiring internet or phone linking setup. Save recorded footage instantly with a simple voice command. With your hands safely on the wheel, Nextbase hears you loud and clear.
- Protect File
- Activate Witness Mode
- Audio On/Off
- Start-stop recording
Local Voice Commands
You don’t need any other apps or even an internet connection to control your
Dash Cam with your voice.
Control
Tell your iQ to start or stop recording, save a file, turn audio recording on
or off, or even activate Witness Mode if you feel unsafe.
“Dash Cam, turn on Witness Mode”
If you feel unsafe in your vehicle, tell your iQ to turn on Witness Mode to
start broadcasting your surroundings to your Emergency Contacts.
Live View
Check what your Dash Cam can see, anywhere, anytime.
Always have access with real-time streaming, anytime, any place. Live View allows you to instantly monitor your vehicle from any camera (front, rear, cabin). If you are notified of an intruder, you can warn them by sending a voice command message. This is ideal for parents of young drivers, employers, or fleets, offering extra peace of mind and safety.
Notifications
When you’re notified of suspicious activity around your vehicle, check your
Dash Cam’s Live View video feed to check what’s going on, putting you in the
centre of the action, from anywhere.
Alarm and Voice Note
if you see someone in or around your vehicle you can remotely activate the iQ
Alarm to let them know you can see them. You can also send a short voice
message to be played through the iQ speakers. Both features are accessible
through Live View in the 1Q App.
Check in
Lending your vehicle to someone else? Use the live View to make sure they’re
using your vehicle safely and responsibly.
FAQs and SD Card
How do I check the iQ Dash cam’s firmware version?
While connected to the iQ App, go to the “Dash Cam Info” tab to see your
current Dash Cam Firmware version. You will be prompted in the app if there is
an update available.
How do I check the iQ App’s firmware version?
Within the iQ App, navigate to the “App Info” tab to see the current app
version. You will be prompted in the app if there is an update available.
How do I update the firmware on both Dashcam and App?
Firmware on the Dash Cam can be updated by following the steps outlined here.
In summary, you can download the latest Dash Cam Firmware from the Nextbase
website onto the SD Card, which can then be inserted into the Dash Cam. You
can also check and download new firmware through the iQ App, which will update
a connected iQ Dash Cam.
What type of SD Card do I need to use with the iQ Dash Cam?
We would recommend a Dash Cam compatible 32GB-256GB U3 Micro SD card,
specifically designed for Dash Cam or CCTV usage. we would recommend a
Nextbase SD card for guaranteed functionality with a Nextbase product.
If another brand of SD Card is used we cannot guarantee results.
Regulatory Conformance
CE Statement
2014/69 fu. the Mutt dia mice train or contain that these it the long ad is in
compliance with Directive https://www.nextbase.com/certifications
Restrictions in the 5GHz band
This device is restricted to indoor use (which also applies to inside a
vehicle) only when operating in the 5150 to 5250 MHz frequency range in the
following countries.
Product Wireless Information
The frequency bands and transmitting power (radiated and/or conducted) power
for this radio equipment are as follows LTE Bands 1/3/7/8/20/28/38/40/41
21.05dBm, 24GHz Rada……..dEm, B……..Bm, B-LE………./Bm, 2.4G WI-F……. dBm, 5GHz WI-
FI …….dBm
Disposal of this Product
The crossed-out wheelie bin symbol on your IQ, and its packaging indicates
that the product and its electronic accessories should not be disposed of with
other household waste. Your iQ should be handed over to an authorized
collection site for recycling waste electronic equipment. Improper handling of
this type of waste could have a possible negative effect on the environment.
For more information on where you can drop off your waste equipment, please
contact your local waste authority or your household waste disposal service.
RoHS Compliance
This product complies with Directive 2011/65/EU and its amendments, on the
restriction of the use of certain hazardous substances in electrical and
electronic equipment
RF Exposure Information (MPE)
This device meets the EU requirements and the International Commission on Non-
ionizing Radiation Protection (ICNIRP) on the limitation of exposure of the
general public to electromagnetic fields by way of health protection. To
comply with the RF exposure requirements, this equipment must be operated at a
minimum of 20cm separation distance to the user.
UK Regulatory Conformance
UKCA Statement
Hereby, Portable Multimedia Limited t/a Nextbase declares that the radio equipment type iQ complies with the UK Regulation S.I. 2017 No. 1206. The full text of the EU Declaration of conformity is available at the following address https://www.nextbase.co.uk/certifications
FCC Regulatory Compliance
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
NOTE This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the recelver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help.
- This appliance and its antenna must not be co-located or operated in conjunction with any other antenna or transmitter.
A minimum separation distance of 20cm must be maintained between the antenna and the person for this appliance to satisfy the RF exposure requirements.
FCC Caution
This product does not contain any user-serviceable parts. Repairs should only
be made by an authorized Nextbase™ service centre. Unauthorized repairs or
modifications could result in permanent damage to the equipment and void your
warranty and your authority to operate this device under Part 15 regulations.
The device meets the FCC Radio Frequency Emission Guidelines and is certified
with the FCC. Information about this product Is on file with the FCC and can
be found by inputting the Product’s FCC ID (available on the product gift box
and on the product’s mount into the FCC ID Search form available at
https://www.fcc.gov/oet/ea/fccid The party responsible for FCC compliance
Is: Portable Multimedia Limited, 230 Blackfriars Road, London, England, SEl
8NW
Note: 5G frequency band 5150-5250MHz indoor use only – LE-LAN devices are restricted to indoor operation only in the band 5150-5250 Mhz.
Industry Canada Conformance Compliance
IC Warning
This device compGe$ with Industry conodci license-exempt RSS standard (s).
operon ts subtle)ct to the folbMng two conditions
- this device may not cause interference. and
- this device must not accept any interference. including interference that may cause undesired operation ot the device
This device has been evaluated to meet general RF exposure requirements. To maintain compliance With RSS-to2 – Rodlo Frequency (RF) E.xposute guidelines,, this equipment should be nstoued and operated with o minimum distance of 20cm between the rodtotor and yours body.
G-Sensor Notice
The G Sensor within iQ measures forces exerted upon it, one g which is the
nominal force exerted upon us when stationary on three is exceeded The sensor
protection will be adversely detected it i NoT impute in the vertice direction
(es, with of the lens pointing to or from the direction of travel). G-Force
information derived from a G-Sensor is not warranted to be totally accurate at
all times, as it is derived from the G-Sensor through a sampling method over
time. The precision of the G- Sensor value recorded depends upon when the
acceleration took place at the instance of the sample taken. The thresholds to
activate the video protection rely upon a trigger value being exceeded between
two successive samples in any one of the three G-Sensor axes. If the Automatic
G-Sensor protection does NOT trigger during an event, then the Protect button
should be pressed to protect the file. Protecting the file can also be
performed using the Playback function on iQ or through the App.
Care & Maintenance
The following suggestions will help you maintain and prolong the life of your
iQ
- Only qualified and authorized personal should make repairs to this product
- Clean iQ and its accessories with a soft dry cloth. For tough dirt sparingly apply some neutral detergent diluted in 5 to 6 parts of water with a rung-out cloth. NEVER immerse iQ or it’s accessories in water (see usage notes).
- Avoid making contact with the lenses as damage may occur.
- If required, clean the glass lens carefully using a spectacle cleaning cloth. Use of inappropriate cleaning cloths may scratch iQs lens.
- Do not drop, shake, or twist iQ. Avoid placing iQ on sloping surfaces such as dashboards whilst securing the baseplate to your vehicle’s windshield,
- Do not attempt to rotate the external antennas on iQ. Antenna positions are limited to 4 positions at 90 degrees to each other. Rotating the antenna will break the connection to the device and will cause connectivity issues.
- Every 2-3 weeks we recommend that you format the memory card. This will wipe any files from the card and set it up afresh for continued use with your iQ. Of course, you should only do this AFTER you’ve downloaded any files from the card that you may want to keep, as formatting the card will remove all content.
- Format your memory card using the iQ App. This will make sure that the card is structured specifically for your camera. Within the Setup menu, select Format SD Card’ and follow the on-screen instructions.
- Switch off iQ Cam before removing the SD card, to prevent the chance of damage being caused to the memory card or the files stored upon it
- If it becomes necessary to replace the SD card supplied with iQ, we strongly recommend using our Nextbase branded SD cards which are available to purchase online from nextbase.com, or your nearest retailer. A card that is not made specifically for a Dash Cam may appear to work perfectly in the beginning, although failure tends to happen after prolonged use, this could be days, weeks, or months. In a worst-case scenario, you may only discover recording failure after your SD card fails to record a serious incident, therefore using a suitable SD card is imperative.
High Temperature Use
iQ is designed to function at a maximum ambient temperature of 40°C / 104°F.
Above this temperature, some of the functions of iQ will automatically be
restricted to ensure that the device is not damaged. The device will notify
you of this by -….. The device will function will be restored once its core
temperature is returned to operating parameters.
Product Specifications
- Product Name; 1K
- Model Number, NBIKUS
- Driving Mode Operating Temperature; -10°C to 80°C, 14°F to 176°F
- Electrical Rating 14/dc, 6A
Camera Legal Requirements Precaution
In some jurisdictions it could be considered an invasion of privacy rights to
take or publicly display photographs or videos of people or their vehicles
using this product It is your responsibility to know and comply with
applicable laws and rights to privacy in your jurisdiction and in any
jurisdiction in which you may use this device. Video recordings made by this
Dash Cam should be for personal use only. Publication of the recordings on
YouTube, the Internet or other methods is subject to the data protection
legislation and the requirements thereof must be adhered to. Such data
protection legislation may prohibit the use and dissemination by you of Dash
Cam footage or may impose restrictions on it – we recommend that you check the
legal requirements with your legal advisor before disseminating any Dash Cam
footage. Many regions have far tighter controls of audio recording than video.
The default setting on iQ is for microphones to be active so that voice
controls can function. Please ensure you respect the laws of the area in which
you live and/ or you operate iQ in your vehicle (see usage notes and
warnings). We strongly recommend that you use the window stickers provided
with iQ to advise passengers and pedestrians that active audio and video
recording is taking place in your vehicle.
Terms of Service
By purchasing of using iQ, you agree to the Terms of Service found at; EU
- UK https://nextbase.co.uk/terms-and-conditions/
- US https://nextbase.com/terms-and-conditions/
- Information on our warranty agreements can be found at; EU
- UK https://nextbase.co.uk/warranty-policy/
- US https://nextbase.com/warranty-policy/
Customer Support
Your iQ and its accessories are made to the highest standards and undergo
rigorous testing. In the unlikely event that you should encounter any issues
with your iQ or if you need assistance with connecting your device, please
contact our Support Team by following the Assistance link at the top of the
Nextbase main website for your region
- EU https://nextbase.eu/ie/hub/tag/support
- UK https://nextbase.co.uk/hub/tag/support
- US https://nextbase.com/hub/tag/support
Useful Links Downloads
- Certifications: https://nextbase.co.uk/certifications/
- Support: https://nextbase.co.uk/hub/tag/support
- Have a question? get in touch: contact@nextbase.com
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