Marshall VS-PTC-300 PTZ Camera IP Controller User Manual
- June 15, 2024
- Marshall
Table of Contents
Marshall VS-PTC-300 PTZ Camera IP Controller
Product Information
Specifications
- Product Name: VS-PTC-300 PTZ Camera IP/Controller
- Manufacturer: Marshall Electronics, Inc.
- Model Number: VS-PTC-300
Chapter 1: Safety Instructions
Always follow these safety instructions when setting up and using the VS- PTC-300 PTZ Camera IP/Controller:
- Use attachments only as recommended.
- Use the type of power source indicated on the VS-PTC-300 Keyboard Controller. If you are not sure of the type of power available, consult your distributor or local electricity company for advice.
- Always take the following precautions when handling the plug. Failure to do so may result in sparks or fire:
- Do not overload wall sockets, extension cords, or multi-way plug boards as this may cause fire or electric shock.
- Do not place this product where the cord can be stepped on, as this may result in fraying or damage to the lead or the plug.
- Never allow liquid of any kind to spill into this product.
- Except as specifically instructed in this User Manual, do not attempt to operate this product by yourself. Opening or removing covers may expose you to dangerous voltages and other hazards. Refer all servicing to licensed service personnel.
- Unplug this product during thunderstorms or if it is not going to be used for an extended period. Do not place this product or remote control on top of vibrating equipment or heated objects such as a car, etc.
- Unplug this product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:
Chapter 7: Troubleshooting
If you encounter any issues with the VS-PTC-300 PTZ Camera IP/Controller, please refer to Chapter 7 of the User Manual for troubleshooting steps.
Copyright Information
Copying, reproducing, or transmitting this file is not allowed if a license is not provided by Marshall Electronics, Inc. unless copying this file is for the purpose of backup after purchasing this product.
Disclaimer of Warranties
Marshall Electronics, Inc. is not responsible for any possible technological, editorial errors or omissions, nor responsible for any incidental or related damages arising from providing this file, using, or operating this product.
FAQ
Q: Can I use attachments that are not recommended?
A: It is not recommended to use attachments that are not recommended as it may affect the performance and safety of the product.
Q: What should I do if I don’t know the type of power source available?
A: If you are unsure about the type of power source available, consult your distributor or local electricity company for advice.
Q: Can I operate this product by myself?
A: Except as specifically instructed in this User Manual, it is not recommended to operate this product by yourself. Opening or removing covers may expose you to dangerous voltages and other hazards. Refer all servicing to licensed service personnel.
Q: What should I do if I encounter issues with the product?
A: Please refer to Chapter 7 of the User Manual for troubleshooting steps when encountering issues with the product.
Safety Instructions
Always follow these safety instructions when setting up and using this product:
- Use attachments only as recommended.
- Use the type of power source indicated on the VS-PTC-300 Keyboard Controller. If you are not sure of the type of power available, consult your distributor or local electricity company for advice.
- Always take the following precautions when handling the plug. Failure to do so may result in sparks or fire:
- Ensure the plug is free of dust before inserting it into a socket.
- Ensure that the plug is securely inserted into the socket.
- Do not overload wall sockets, extension cords or multi-way plug boards as this may cause fire or electric shock.
- Do not place this product where the cord can be stepped on, as this may result in fraying or damage to the lead or the plug.
- Never allow liquid of any kind to spill into this product.
- Except as specifically instructed in this User Manual, do not attempt to operate this product by yourself. Opening or removing covers may expose you to dangerous voltages and other hazards. Refer all servicing to licensed service personnel.
- Unplug this product during thunderstorms or if it is not going to be used for an extended period. Do not place this product or remote control on top of vibrating equipment or heated objects such as a car, etc.
- Unplug this product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:
- If the power cord or plug becomes damaged or frayed.
- If liquid is spilled into this product or this product has been exposed to rain or water.
PRECAUTIONS
Warning: To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. If this product will not be used for an extended time, unplug it from the power socket.
FCC WARNING
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
NOTICE :
The changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This product has been tested and found to comply with the limits for a Class B
computer device, pursuant to Article 15-J of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
commercial installation.
Product Overview
I/O Functions Introduction
| No | Item | Function Descriptions |
|---|
1
| RS-422 port| Connect the RS-422 adapter cable that can control up to 7 units
of RS-422 camera
2| RS-232 port| Connect the RS-232 adapter cable
3
|
USB port
| Update the keyboard control firmware via a USB disk
4
|
IP port
| Connect the RJ45 network cable
§ Supports PoE(IEEE802.3af)
5| 12 V DC power port| Connect the included DC power supply adapter and the
power cable
6| Power Button| Turn on/off keyboard power
7| Safety lock| Use the safety lock to lock the keyboard for anti-theft
purposes
Panel Function Introduction
| No | Item | Function Descriptions |
|---|
1
|
WB
| Automatic/manual white balance switch
When the setting is automatic white balance, the AUTO indicator will turn on
2| ONE PUSH WB| One push-white balance
3| EXPOSURE| Auto, Iris PRI, Shutter PRI
4| BACKLIGHT| Turn on/off backlight compensation
5
|
LOCK
| Lock the control of all image adjustment and rotary buttons
Press and hold for 3 seconds to enable the lock; press and hold for 3 seconds again to cancel the lock
6| SEARCH| Search or add the camera IP setting
7| CAM LIST| Check the currently connected camera
8| LCD screen| Display control and setting information of the keyboard
9| CAM MENU| Call the camera OSD menu
10| SETTING| Enter the settings menu
11| BACK| Back to the previous step
12| R/B GAIN| Adjust the white balance in red/blue manually
No| Item| Function Descriptions
---|---|---
13| IRIS / SHUTTER| Adjust the aperture or shutter
14| P/T/Z SPEED| Rotate: Adjust/control the speed Press: Switch between P/T or
Z
15| ZOOM SEESAW| Control ZOOM in/out
16
|
FOCUS CONTROL
| Rotate the knob to adjust NEAR/FAR parameters (for Manual Focus use only)
Press to execute One Push Focus
LCD menu: Rotate left/right to adjust parameters and navigate the menu
LCD menu: Press to select an item
17
|
AUTOFOCUS
| Automatic/manual focus switch
When the setting is automatic focus, the AUTO indicator will turn on
18
| CAMERA BUTTON
CAM1~CAM7
| Quickly select Camera 1 ~ 7 and control the camera within 1 second
Press and hold for 3 seconds to access the shortcut
key settings page
LCD Screen Display Description
| No | Item | Function Descriptions |
|---|---|---|
| 1 | Camera ID and protocol | Display the camera currently under control and the |
protocol currently in use
2| EXPOSURE MODE| Display the current camera exposure mode
3| Connected device parameter information| Display the current camera
parameter information
4| Network connection indication status| If the play icon appears, the
camera’s RTSP streaming video can be displayed
LCD Function Menu Description
Access LCD Function Menu
Press the SETTING button on the keyboard to access the LCD function menu
Hot Key Camera
| Item | Settings | Description |
|---|---|---|
| CAM | 1~7 | Assign the camera number; 7 units can be set at most |
Advanced Settings for Hot Key Camera
| Item | Settings | Description |
|---|---|---|
| Alias | – | The camera can be named using letters on the keyboard |
Protocol
| VISCA VISCAIP VISCATCP ONVIF NDI|
Select a control protocol to be used for connecting the camera
Address| 1~7| Set VISCA ID from 1 to 7
Baudrate| 9600 / 19200 /
38400 / 115200
| Set control Baudrate
Stream URL| rtsp://cam ip:8557/h264| Can be automatically imported based on
added models
RTSP
Authentication
| Off/ On| Select to enable RTSP Authentication function
User Name| admin| Automatically import account and password, shown by User
name.
Password| 9999| Automatically import account and password, shown by *****
Select from List| –| Select a specific camera from the CAM List and apply it
automatically
Device Management
| Item | Settings | Description |
|---|---|---|
| Device List | – | View the current device list |
| Add a New List | – | Add a new device |
Ignored Device
List
|
–
|
View the current list of ignored devices
Add an Ignored
Device
|
–
|
Add an ignored device
Network
| Item | Settings | Description |
|---|---|---|
| Type | STATIC / DHCP | Specify a static IP or let DHCP to assign an IP to |
the keyboard
IP Address
|
192.168.0.100
| For a static IP, specify the IP address in this field
(Default IP is 192.168.0.100)
Subnet
Mask
|
255.255.255.0
| For a static IP, specify the subnet mask in this field
Gateway| 192.168.0.1| For a static IP, specify the gateway in this field
DNS 1| 192.168.0.1| Set DNS 1 information
DNS 2| 8.8.8.8| Set DNS 2 information
KEYS
| c | Settings | Description |
|---|---|---|
| None | ||
| Home | ||
| Power | ||
| Mute | ||
| Picture Freeze | ||
| Picture Flip | ||
| Picture |
LR_Reverse
|
F1 ~ F2 buttons can be set as shortcut keys separately
F1 ~ F2
| Tracking Mode Framing Mode
Auto Tracking On
| Functions may be set as the list displayed to the left
After selecting Function, choose the target function
| Auto Tracking Off
Auto Framing On
| Press the shortcut key and the camera will perform the specified function
quickly
| Auto Framing Off|
| D-Zoom On|
| D-Zoom Off|
| Group|
| Custom|
| Commands|
DISPLAY
| Item | Settings | Description |
|---|---|---|
| Red | ||
| Green | ||
| Theme Color | Blue | Adjust LCD theme color |
| Orange | ||
| Purple |
Brightness
| Low Medium
High
|
Adjust keyboard brightness
Key Brightness
| Low
Medium
High
|
Adjust key brightness
BEEP
| Item | Settings | Description |
|---|---|---|
| Enable | Off / On | Turn on or off button sound effects |
| Style | 1 / 2 / 3 | Select the button sound type |
JOYSTICK
| Item | Settings | Description |
|---|---|---|
| Zoom Enable | On / Off | Enable/Disable the Joystick control for Zoom |
| Pan Reverse | On / Off | Enable/Disable the horizontal inversion |
| Tilt Reverse | On / Off | Enable/Disable the vertical inversion |
| Correction | – | Correct the Joystick direction |
TALLY
| Item | Settings | Description |
|---|---|---|
| Enable | ON / OFF | Enable the Tally light |
LANGUAGE
| Item | Description |
|---|
English / Simplified Chinese / Traditional Chinese
|
Language setting
PASSWORD SETTING
| Item | Settings | Description |
|---|
Enable
| ON / OFF| Once enabled, you need to enter a password when entering
SETTINGS
Change Password| –| Set up a new password
SLEEP MODE
| Item | Settings | Description |
|---|---|---|
| Enable | ON / OFF | Enable the sleep mode |
| Goes to Sleep after | 15 Mins / 30 Mins |
/ 60 Mins
|
Set the sleep mode activation time
Lightness change| LCD Screen Light
Keypad Backlight
| Set the sleep mode preview screen and keyboard brightness
ABOUT DEVICE
| Item | Description |
|---|---|
| – | Display device information |
RESET DEVICE
| Item | Settings | Description |
|---|
Reset Setting
| ON / OFF| Remain the keyboard network and CAM LIST, and restore other
settings to default values
Reset Setting and Data| ON / OFF| Clear all keyboard settings,
including IP setting
Camera Connection Description
Port Pin Definition
VS-PTC-300 supports crossing protocol hybrid control between RS-232, RS-422,
and IP. Supported control protocols include: VISCA and VISCA over IP
How to connect RS-232
- Please refer to the RJ-45 to RS-232 and camera Mini Din RS-232 pin definitions to complete the cable connection.
- Please confirm camera is set to RS232 and the baud rate setting is the same as the controller.
Note: CV620-CABLE-07 is an optional item. It can be connected by network cable.
How to connect RS-422
- Please refer to the RJ-45 to RS-422 and camera RS-422 and camera RS-422 pin definitions to complete the cable connection.
- Please make sure the camera is set to RS-422 and the baud rate setting is the same as the camera
How to connect IP
Camera Setting Description
Power on VS-PTC-300
Two types of power supply can be used by VS-PTC-300: DC12V power supply: Please use the included DC power supply adapter and power cable, and press the power button
POE power supply: Use Ethernet cables to connect the POE switch and IP port of VS-PTC-300, and press the POWER button
Instruction on RS-232 Setting
- Press SETTING, select Hot Key Camera
- Select CAM1 ~ 7
- Set CAMIDAlias
- Select VISCA for Protocol
- The Port is set as RS-232
- Set the same baud rate between the camera and controller
- Press Back to exit
Instruction on RS-422 Setting
- Press SETTING, select Hot Key Camera
- Select CAM1 ~ 7
- Set CAMID Alias
- Select VISCA for Protocol
- The Port is set as RS-422
- Set the baud rate between the camera and the controller
- • Press Back to exit
Instruction on IP Setting
Set VS-PTC-300 IP address
- Press SETTING, select Network
- Type: Select STATIC or DHCP
- IP Address: If select STATIC, use Focus Near/Far to choose the location, and input the IP address via numbers on the keyboard. Last, press ENTER to save and exit
Instruction on IP Setting
Add a Camera
-
Automatic Search
• Press SEARCH
• Select search mode
• Select the target camera; set the CAMID
• After pressing SAVE at the bottom, you can check the saved camera list -
Manual Add
• Press SETTING, select Device Management
• Set CAMID
• Select VISCAIP/ONVIF for Protocol, and set the camera IP address
• Press SAVE at the bottom to save
Descriptions of Major Functions
Call the camera
Use the number keyboard to call the camera
- Key in the camera number to be called via the keyboard
- Press the “CAM” button
Setup/call/cancel preset position
Save the preset number
- Relocate the camera to the desired position
- Enter the desired preset position number, then press the SAVE button
Call the preset position
Call the preset position
- Key in the desired preset position number via the keyboard
- Press the “CALL” button
set the camera OSD menu via the keyboard
- Press the “CAM MENU” button on the keyboard
- Set the camera OSD menu via the PTZ joystick
- Move the joystick up and down. Switch the menu items/Tune the parameter values
- Move the joystick to the right: Enter
- Move the joystick to the left: Exit
Troubleshooting
Frequently asked questions about the use of VS-PTC-300 with suggestions, methods, and solutions.
| No. | Problems | Solutions |
|---|---|---|
| 1 |
After plugging in the power supply, VS-PTC-300 power is not on
| 1. Please check whether the power button on the back is pressed down correctly
2. If POE is used, please make sure the Ethernet network cable is correctly connected to the power port of the POE switch
2|
VS-PTC-300 camera cannot be controlled
| 1. Please confirm the port pin connection is correct (RS-232/422)
2. Please confirm if the camera OSD is correctly switched to RS-232/RS-422 and the baud rate setting is the same as the controller.
3. Please confirm whether the MENU button on the keyboard is pressed down by mistake, causing the camera OSD menu to open and the camera unable to be controlled
3| Cannot use the keyboard buttons to change the image settings or focus| Please confirm the LOCK button is set in “LOCK” mode
For Warranty information, please refer to Marshall’s website page: marshall- usa.com/company/warranty.php