SAMSUNG EP-NG930 Wireless Charger Pad User Manual

June 15, 2024
Samsung

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SAMSUNG EP-NG930 Wireless Charger Pad

SAMSUNG-EP-NG930-Wireless-Charger-Pad-product

Read me first

Please read this manual before using the device to ensure safe and proper use.

  • Images may differ in appearance from the actual product. Content is subject to change without prior notice.
  • Before using the wireless charger, make sure it is compatible with your device.

Instructional icons

  • Warning: situations that could cause injury to yourself or others
  • Caution: situations that could cause damage to your device or other equipment
  • Notice: notes, usage tips, or additional information

Getting started

Package contents

Check the product box for the following items:

  • Wireless charger

  • Quick start guide

  • Wireless charging covers and chargers are sold separately.

  • The items supplied with the device and any available accessories may vary depending on the region or service provider.

  • The supplied items are designed only for this device and may not be compatible with other devices.

  • Appearances and specifications are subject to change without prior notice.

  • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.

  • Use only Samsung-approved accessories. Using unapproved accessories may cause performance problems and malfunctions that are not covered by the warranty.

  • Availability of all accessories is subject to change depending entirely on the manufacturing companies. For more information about available accessories, refer to the Samsung website.

Device layout

SAMSUNG-EP-NG930-Wireless-Charger-Pad-fig- \(4\)

Using the wireless charger

Charging your mobile device

Wireless charging

  1. Connect a charger to the wireless charger. When the charger is correctly connected to the wireless charger, the indicator light flashes blue, green, and cyan, and then turns off.
    Use only Samsung-approved chargers (5 V/2 A, 5.3 V/2 A, and 9 V/1.67 A). Unauthorised chargers may cause damage or the wireless charger may malfunction.

  2. Place a supported mobile device on the phone support. Check the charging icon displayed on the mobile device’s screen for the charging status.

  • Do not place the wireless charging cover solely on the wireless charger. Doing so may overheat the wireless charger and cause a fire. It may also result in serious burns or device malfunction.
  • If you place a mobile device on the wireless charger for an extended period, the wireless charger may overheat and the fan inside it may turn on.
  • Do not cover or block the wireless charger’s fan vent.

To charge a mobile device that does not have a built-in wireless charging coil, attach a wireless charging cover to the mobile device. Then, place the mobile device on the wireless charger.

When the mobile device is fully charged, remove it from the wireless charger.

  • To make sure the mobile device charges properly, remove any obstructions between the mobile device and the charging surface. Also, make sure the mobile device is placed on the charging surface properly.
  • Wireless charging may not work properly if you have attached a thick case to your mobile device. If your case is thick, remove it before placing your mobile device on the wireless charger.
  • When a headset is connected to your mobile device, place the mobile device in a landscape position on the wireless charger. If you place the mobile device in a portrait position, it may not charge.
  • If you use the wireless charger in areas with weak network signals, you may lose network reception.
  • If you connect a charger to the mobile device during wireless charging, the wireless charging feature will be unavailable.
  • The wireless charger is compatible with Wireless Power Consortium (WPC) certified devices.
  • To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and be easily accessible while charging.
  • The socket outlet shall be installed near the equipment and shall be easily accessible.

Fast wireless charging

The wireless charger supports fast wireless charging. To begin fast wireless charging, place a mobile device that supports fast wireless charging on the wireless charger.

  • Use only Samsung-approved chargers that support fast charging (EP-TA20 series 9 V/1.67 A).
  • The fan inside the wireless charger operates during fast wireless charging. The fan will not operate when this feature is deactivated on your mobile device.

Activating or deactivating the fast wireless charging feature

  • The fast wireless charging option will be added in your mobile device’s settings menu when you place it on the wireless charger for the first time.
  • Place the mobile device on the wireless charger. On the Home screen of the mobile device, tap Apps → Settings → Accessories, and then tap the Fast wireless charging switch to activate or deactivate it. Deactivating this feature will switch the charging mode to normal wireless charging and result in slower charging times.

Indicator light identification

The indicator light alerts you to the wireless charger’s status.

Colour Status

BlueGreen

Cyan

| When connected to a power outlet
Blue| When charging
Green| When fully charged
Cyan| When charging at low power (less than 5 V/2 A)
Flashing blue| When not charging properly due to a general error
Off| When the mobile device is removed from the wireless charger or when the wireless charger is not connected to a power outlet

  • If the indicator light does not work as described, disconnect the charger from the wireless charger and reconnect it.
  • The indicator light may work differently depending on the mobile device or the wireless charging cover.

Copyright

  • Copyright © 2016 Samsung Electronics
  • This manual is protected under international copyright laws.
  • No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics.

Trademarks

  • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
  • All other trademarks and copyrights are the property of their respective owners.

FREQUENTLY ASKED QUESTIONS

What is the brand of the wireless charger pad?

The brand is SAMSUNG.

What type of connector does the charger pad use?

The connector type is Micro USB.

Which devices are compatible with the wireless charger pad?

The charger pad is compatible with smartphones.

Are there specific phone models recommended for use with the charger pad?

It is compatible with Universal Qi-enabled phone models.

What components are included with the wireless charger pad?

The included components are the Fast Charge Pad and Wall Charger.

What special features does the charger pad have?

Special features include Fast Charging, Portable design, and Wireless Charging.

What color options are available for the SAMSUNG wireless charger pad?

The available colors are Black and Blue.

How is the charger pad mounted?

It is designed for Tabletop Mounting.

How many USB ports does the charger pad have?

There is one USB port.

What connectivity technologies does the charger pad support?

It supports USB and Wireless connectivity technologies.

Is there a specific model number for the SAMSUNG wireless charger pad?

Yes, the model number is EP-NG930.

What type of charging does the Micro USB Qi inductive wireless charging support?

It supports Qi Inductive wireless charging.

Which Samsung Galaxy models are compatible with Wireless Fast Charge?

Wireless Fast Charge is compatible with the Galaxy Note5 and Galaxy S6 edge+ and later models of the Galaxy S and Galaxy Note series.

What certification does the charger pad have for wireless charging?

It is Qi certified by WPC (Wireless Power Consortium) to support wireless charging on all Qi-enabled devices.

What does the LED halo on the charger pad indicate?

The multi-colored LED halo indicates the charging status.

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