Haier HW120-BP14959S8 Front Load Washing Machine User Manual

June 15, 2024
Haier

User manual

HW120-BP14959S8 Front Load Washing Machine

Washing machine
HW120-BP14959S8

Thank You

Thank you for purchasing a Haier Product.
Please read these instructions carefully before using this appliance. The instructions contain important information which will help you get the best out of the appliance and ensure safe and proper installation, use and maintenance.
Keep this manual in a convenient place so you can always refer to it for the safe and proper use of the appliance.
If you sell the appliance, give it away, or leave it behind when you move house, make sure you also pass this manual so that the new owner can become familiar with the appliance and safety warnings.

** Legent
Warning – Important Safety information
**
 General information and tips
Environmental information
Disposal
Help protect the environment and human health. Put the packaging in applicable containers to recycle it.
Help to recycle waste of electrical and electronic appliances. Do not dispose appliances marked with this symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.

WARNING!
Risk of injury or suffocation!
Disconnect the appliance from the mains supply. Cut off the mains cable and dispose fit. Remove the door catch to prevent children and pets to get closed in the appliance.

Safety information

Before switching on the appliance for the first time read the following safety hints!
WARNING!
Before first use

  • Make sure this is not transport damage.
  • Make sure all transport bolts are removed.
  • Remove all packing and keep out of children’s reach.
  • Handle the appliance always with at least two persons because it is heavy.

Daily use

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and konwledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
  • Keep away children under 3 years of age from the appliance unless they are constantly supervised.
  • Children shall not play with the appliance.
  • Do not let children or pets come close to the appliance when the door is open. Store washing agents out of reach of children.
  • Pull up zips, fix loose threads and take care for small items to prevent laundry from being entangled. If necessary, use an appropriate bag or net.
  • Do not press or use the appliance when barefoot or with wet or damp hands or feet.
  • Do not cover or encase the appliance during operation or afterwards to allow any moisture or dampness to evaporate.
  • Do not place heavy objects or sources of heat or damp on top of the appliance.
  • Do not use or store flammable detergent or dry cleaning agent in close vicinity to the appliance.
  • Do not use any lammable sprays in close vicinity to appliance.
  • Do not wash any garments treated with solvents in the appliance without having dried them previously in the air.

WARNING!
Daily use

  • Do not remove or insert the plug in the presence of flammable gas.
  • Do not hot wash foam rubber or sponge-like materials.
  • Do not wash any laundry which is polluted with flour.
  • Do not open detergent drawer during any wash cycle.
  • Do not press the door during the washing precess, it gets hot.
  • Do not open the door if the water level is visibly over the port hole.
  • Do not force the door to open. The door is fitted with a self-lock device and will open shortly after the washing procedure is ended.
  • Switch off the appliance after each wash programme and before under taking any routine maintenance and disconnect the appliance from the electrical supply to save electriaity and for safety.
  • Hold the plug, not the cable, when unplugging the appliance.

Maintenance/cleaning

  • Make sure children are supervised if they carry out cleaning and maintenance.
  • Disconnect the appliance from the electrical supply before undertaking any routine maintenance.
  • Keep the lower part of the porthole clean and open door and detergent drawer if appliance is not in use to prevent odours.
  • Do not use water spray or steam to clean the appliance.
  • Replace a damaged supply cord only be the manufacturer, its service agent or simiarly qualified persons in order to avoid a hazard.
  • Do not try to repair the appliance by yourself. In case of repair please contact our customer service.

Installation

  • The appliance should be placed in a well-ventilated place. Ensure a locati- on which allows opening the door fully.
  • Never install the appliance out doors in a damp place, or in an area which may be prone to water leaks such as under or near a sink unit. In the event of a water leak cut power supply and allow the machine to dry naturally.
  • Installor use the appliance only where the temperature is above 5 °C.
  • Do not place the appliance directly on a carpet, or close to a wall or furniture.
  • Do not install the appliance in direct sunlightor in the near of heat sources (e.g. stoves, heaters).
  • Make sure that the electrical information on the rating plate agrees with the power supply. If it does not, contact an electrician.
  • Do not use multi-plug adapters and extension cables.
  • Make sure only the delivered electric cable and hose set are used.
  • Make sure not to damage the electric cable and the plug. If damaged have it replaced by an electrician.
  • Use a separate earthed socket for the power supply which is easy accessible after installation. The appliance must be earthed.
  • Make sure the hose joints and connections are firm and there is no leakage.

Intended use
This appliance is intended for washing machine-washable laundry only. Anytime follow the instructions given on the label of each garment label. It is not intended for commercial or industrial use.
Changes or modifications to the device are not allowed. Unintended use may cause hazards and loss of all warranty and liability claims.

Product description

Note:
Due to technical changes and different models,the illustrations in the following chapters may differ from your model.

2.1 Picture of appliance

Haier HW120-BP14959S8 Front Load Washing Machine -
appliance

1 Detergent/Softener drawer
2 Control panel
3 Worktop
4 Door
5 Filter cover
6 Adjustable feet| 1 Transportation bolts (T1-T4)
2 Backcover
3 Backcover screws (7 EA )
4 Power cord
5 Water inlet valve
6 Drain hose
---|---

2.2 Accessories
Check the accessories and literature in accordance with this list (Fig.2-3):Haier HW120-BP14959S8 Front Load Washing Machine - Drain
hose

Control panel

Haier HW120-BP14959S8 Front Load Washing Machine - Control
panel

1 Programme selector
2 “Power” button| 1 Display
2 Detergent / Softener drawer| 1 Function buttons
2 “Start/Pause” button
---|---|---

Note : Acoustic signal
In following cases an acoustic signal sounds:

  • when pressing a button
  • at the end of programme
  • in case of failures

The acoustic signal can be deselected if necessary; see DAILY USE.Haier
HW120-BP14959S8 Front Load Washing Machine - Power”
button 3.1 “Power” button
Touch this button (Fig.3-2) gently to swicth on, the display is shining, Press it again for about 2 seconds to swicth off. If no panel element or progranmme is activated after a while machine will shut down automatically.Haier
HW120-BP14959S8 Front Load Washing Machine - Programme
selector 3.2 Programme selector
By turning the knob (Fig. 3-3), one of 12 programmers can be selected, related LED will light up.Haier HW120-BP14959S8 Front Load Washing Machine -
Display 3.3 Display
The display (Fig. 3-4) shows following information:

  • Washing time
  • End time delay
  • Favorites
  • Locking the door
  • Child lock

3.4 Detergent drawer
Open the drawer, two compartments can be seen (Fig. 3-5): Haier
HW120-BP14959S8 Front Load Washing Machine - Detergent
drawer

  1. Compartment 1:Podwer or Liquid detergent for programme.
  2. Compartment 2: Softener, Conditioning agent etc.

The recommendation on the type of detergents is suitable for the various washing temperatures, please refer to the manual of detergent.

3.5 Function buttons
The function buttons(Fig. 3-6) enable additional options in the selected programme before programme starts. The related indicators are displayed.
If a button has multiple options, the desired option can be selected by touching the button sequentially.Haier HW120-BP14959S8 Front Load Washing
Machine - Function buttons Note: Factory settings
To get best results in each programme Haier has well defined specific default settings. If there is no special requirement, dafault settings are recommended.

3.5.1-Function button “Delay”
Press this button (Fig.3-7) to start the programme with a delay. End time delay could be increase in steps of 30 minutes from 0.5-24h. When you select the delay, the total time will default to be longer than the programme run time.
For example, display off 6:30 means end of programme cycle will be in 6 hours and 30 minutes.Haier HW120-BP14959S8 Front Load Washing Machine -
DelayPress “Start/Pause” button to activate the time delay.

3.5.2-Function button “Temp.”
Press this button (Fig. 3-8) to change the washing temperature of the programme. If no value is illuminated the water will not be heated. 3.5.3 Function button “Speed”
Press this button (Fig. 3-9) to change or deselect the spin of the programme. If no value is illuminated, the laundry will not be spun.Haier
HW120-BP14959S8 Front Load Washing Machine - “Speed” 3.5.4 “Extra Rinse” button
Press this button (Fig. 3-10) to rinse the laundry more intense with fresh water. This is recommended for people with sensitive skin.
By touching the button several times zero to two additional cycles can be selected. They appear in the display with P–0/P–1/P–2.Haier HW120-BP14959S8
Front Load Washing Machine - Extra Rinse
Note: Liquid detergent
If using liquid detergent, it is not recommended to activate the end time delay.Haier HW120-BP14959S8 Front Load Washing Machine -
Steam 3.5.5 “Steam” button
Press this button (Fig 3-11) to select the steam program, then the current program temperature value will be changed to the maximum allowed value. The maximum temperature value can be viewed on the page of the parameters table in the manual. You can select if you require this function when program “Cotton, Synthetics, Mix, Baby Care, Daily ” are used. The icon will light up when using the steam wash function.

3.6 “Start/Pause” button
Press this button (Fig. 3-12) gently to start or interrupt the currently displayed programme.Haier HW120-BP14959S8 Front Load Washing Machine -
Pause”

3.7 Child lock
Press button “Delay” and “Steam” (Fig.3-13) for 3 seconds simultaneously to all panel elements against activation. For unlocking please touch again the two buttons. The child lock indicator lights up when the child lock works. This feature is optional when  the  machine is running.Haier HW120-BP14959S8
Front Load Washing Machine - Child lockThe display shows CLOI- (Fig. 3-14) if a button will be pressed that means the child lock is activated.

Programmes

Detergent compartment for:

  1. Detergent
  2. Softener or care product

º Optional, / No

Programme| Max. load in kg| Temperature¹)|
1
|
2
| Fabric type| Preset spin speed in rpm| Function
---|---|---|---|---|---|---|---
in °C selectable range| Preset| Steam| Extra Rinse| Delay
Cotton| 12| to 90| 30| º| º| Cotton| 1000| º| º| º
Mix| 6|
to 60| 30| º| º| Lightly soiled mixedlaundry of cotton and synthetic| 1000| º| º| º
Synthetics| 6| to 60| 30| º| º| Synthetic or maxed fabric| 1000| º| º| º
Baby Care| 6|
to 90| 40| º| º| Cotton/ synthetics| 1000| º| º| º
Hygiene| 6| /| /| º| º| Cotton| 1000| º| º| º
Daily| 6| to 60| 30| º| º| Cotton/ synthetics| 1000| º| /| º
Jeans| 1|
to 60| 30| º| º| Jeans| 1000| o| º| º
Delicate| 1| to 30| 30| º| º| Delicate laundry and silk| 600| /| º| º
Refresh 2)| /| /| /| /| /| Cotton/ synthetics| /| /| /| /
Quick 15’³)| 1|
to 40| | º| º| Cotton/ synthetics| 1000| /| º| º
Spin| 12| /| /| /| /| Non-fragile fabric| 1000| /| /| /
Drum Clean4)| /|
90| 90| /| /| /| /| /| /| /

  1. *: Water is not heated up.
    Choose 90°C wash temperat ure only for special hygienic requirements ;

  2.  Only one piece of adult or bulky clothing can be washed, and up to three pieces of children’s clothing ;

  3. Reduce detergent amount because programme duration is short;

  4. Do not use detergent instead use a special machine cleaner.

  5. Energy Consumption Testing Program: Open the machine and select Cotton program, then press button Temp. to select 60 ℃, then press the Start/Pause button.

Daily use

5.1 Power supply
Connect the washing machine to a power supply (220V~240V/50Hz; Fig.5-1). Please  refer also to section INSTALLATION.

5.2 Water connection

  • Before connecting check the cleanliness and clarity of the water inlet.
  • Tun on the tap (Fig.5-2).

Haier HW120-BP14959S8 Front Load Washing Machine - Power
supply

Note: Tightness
Before using, turn on the tap and check the connection between the tap and the water inlet hose to aviod leakage.

5.3 Preparing laundry

  • Sort out clothes according to fabric (cotton, synthetics, wool or etc.) and how dirty they are (Fig.5-3). Pay attention to the care labelling of washig labels.Haier HW120-BP14959S8 Front Load Washing Machine - Preparing laundry
  • Separate white clothes from coloured ones.Wash coloured textiles first by hand to check if they fade or run.
  • Empty pockets (keys, coins, etc.) and remove harder decorative objects (e.g. brooches).
  • Garments without hems, delicates and finely woven textile such as fine curtains are to be put into wash bag to care for this delicate laundry (hand or dry cleaning would be better).
  • Close zippers, velco fastenerand hooks, make sure the buttons are sewn on tightly.
  • Place sensitive items like laundry without firm hem, delicate underwear and small items such as socks, belts, bras, etc. in a wash bag.
  • Unfold large pieces of fabric such as bed sheets, bedspreads etc.
  • Turn jeans and printed, decorated or color-intensive textiles inside out; possibly wash sepatately.

CAUTION!
Non-textile, as well as small, loose or sharp-edged items may cause malfunctions and damage of clothes and appliance.
Care chart

Washing

Washable up to 95°C normal process| Washable up to 60°C normal process| Washable up to 60°C mild process
Washable up to 40°C normal process| Washable up to 40°C mild process| Washable up to 40°C very mild process
Washable up to 30°C normal process| Washable up to 30°C mild process| Washable up to 30°C very mild process
Wash by hand max. 40°C| Do not wash
Bleaching
Any bleaching allowed| Only oxygen/ non-chlorine| Do not bleach
Drying
Tumble drying possiblenormal temperature| Tumble drying possible lower temperature| Do not tumble dryer
Line drying| Flat drying
Ironing
Iron at a maximum temperature  up to  200 °C| Iron at a medial temperature up to 150°C|  Iron at a low temperature  up to 110 °C; without steam (steam ironing may cause irreversible damage)
Do not iron
Professional Textile Care
Dry cleaning in tetrachloroethene| Dry cleaning in hydrocarbons| Do not dry clean
Professional wet clean| Do not professional wet clean

5.4 Loading the appliance

  • Put in the laundry piece by piece.
  • Don’t overload. Note the different maximum load according to programmes! Rule of thumb for maximum load: Check if you can put a hand upright on top of load.
  • Close the door carefully. Make sure that no pieces of laundry are pinched.

5.5 Selecting detergent

  • Washing efficiency and performance is determined by used detergent quality.
  • Use only machine wash approved detergent. Mind always detergent manufacturer recommendations.
  • If needed use specific detergents, e.g. synthetic and woolen fabric.
  • Do not use dry cleaning agents such as trichloroethylene and similar products.

Choose the best detergent

Programme Kind of detergent
Universal Colour
Cotton
Hygiene
Baby Care
Daily
Delicate
Synthetics
Drum Clean
Spin
Mix √L
Quick 15’ √L
Refresh

L = gel-/liquid detergent P = powder detergent O = optional _ = no
√ = Recommended
If using liquid detergent, it is not recommended to activate the time delay.

We recomment by using:

Laundry powder: 20°C  to 90°C* (best use:40-60°C).
Color detergent: 20°C  to 60°C (best use:30-60°C).
Wool/delicate detergent: 20°C  to 30°C  (best use:20-30°C).
  • Choose 90°C wash temperature only for special hygienic requirements.
    **** It is better to use less or free suds detergent powder.

5.6 Adding detergent

  1. Slide out the detergent drawer.
  2. Put the required chemicals into corresponding compartments (Fig. 5-4).Haier HW120-BP14959S8 Front Load Washing Machine - Adding detergent
  3. Push back the drawer gently.

Note:

  • Remove detergent residues before next wash cycle from the detergent drawer.
  • Do not overuse detergent or softener.
  • Please follow the instruction on the detergent package.
  • Always fill the detergent just before the beginning of the wash cycle.
  • Concentrated liquid detergent should be diluted before adding into compartment 1.
  • The best use of liquid detergent is by using a dosing ball, which is given with the laundry into the washing machine.
  • Do not use liquid detergent if “end time delay” is selected.
  • Carefully choose the programme settings according to the care symbols on all laundry labels and according to the programme table.

5.7 Switch on the appliance
Touch the “Power” button to swicth on the appliance ( Fig.5-5).Haier
HW120-BP14959S8 Front Load Washing Machine - appliance 5.8 Select a programme
To which fits the degree of soiling and sort of laundry get the best washing results, select a programme type.
Turn the programme knob (Fig. 5-6) to select the right programme.Haier
HW120-BP14959S8 Front Load Washing Machine - Select a
programme Note: Odour removal
Before first use, we recommended to run programme Drum Clean with no load and small amount of detergent in washing agent compartment (1) or special machine cleaner to remove possibly corruptive residues.

5.9 Add individual selections
Select required options and settings (Fig. 5-7); refer to CONTROL PANEL.Haier HW120-BP14959S8 Front Load Washing Machine - Add individual
selections 5.10 Start wash programme
Press “Start/Pause” button (Fig.5-8) to start. Appliance operates according to present settings.
Changes are only possible by cancelling the programme.Haier HW120-BP14959S8
Front Load Washing Machine - Start wash programme 5.11 Interrupt / cancel wash programme
To interrupt a running programme press gently “Start/Pause”. The LED in the button is flashing. Press it again to resume operation.
To cancel a running programme and all its individual settings:

  1. Press “Start/Pause” button to interrupt the running programme.
  2. Turn the knob to select a new programme and start it.

5.12 After washing

Note: Door lock
For safety reasons the door is locked partially during the washing cycle. It is only possible to open the door at the end of the programme or after the programme was cancelled correctly (see description above).
In case of high water level, high water temperature and during spinning it is not possible to open the door;   is displayed.

  1. At programme cycle end is displayed.
  2. The appliance switches off automatically.
  3. Remove laundry as soon as possible to go easy on it and to prevent more wrinkling.
  4. Turn off the water supply.
  5. Unplug the power cord.
  6. Open the door to prevent formation of moisture and odours. Let it open while not used. minutes before starting the programme or at the end of programme.The display switches off.

Note: Standby mode / energy-saving mode
The switched on appliance will go into standby mode if it will not be activated within 2 minutes before starting the programme or at the end of programme. The display switches off. The saves energy.

5.13   Activate or deactivate the buzzer
The acoustic signal can be deselected if necessary:

  1. Switch on the appliance.
  2. Select the Drum Clean programme.
  3. Press the “Extra Rinse” button “Temp.” button and “Steam” button at the same time for about 3 seconds. “ ” will be displayed and the buzzer will be deactivated.
    For activating the buzzer press these three buttons at the same time again, then “ ” will be displayed.

Eco-friendly washing

Environmentally responsible use

  • To achieve best use of energy, water, detergent and time you should use the recom mended maximum load size.
  • Do not overload (hand width clearance above laundry).
  • For slightly solid laundry select the Quick 15’ programme.
  • Apply exact dosages of each washing agent.
  • Choose the lowest adequate washing temperature – modern detergents are efficiently cleaning below 60 °C
  • Raise default settings only due to heavy staining.
  • Select max. spinning speed if a domestic dryer is used.

Care and cleaning

7.1 Cleaning the detergent drawer
Take always care there are no detergent residues.
Clean the drawer regularly (Fig. 7-1):Haier HW120-BP14959S8 Front Load
Washing Machine - detergent drawer

  1. Pull out the drawer until it stops.
  2. Press the re lease button and remove the drawer.
  3. Flush the drawer with water until it is clean and insert the drawer back in the appliance.

7.2 Cleaning the machine

  • Unplug the machine during cleaning and maintenance.
  • Use a soft cloth with soap liquid to clean the machine case (Fig. 7-2) and rubber components.Haier HW120-BP14959S8 Front Load Washing Machine - Cleaning the machine
  • Do not use organic chemicals or corrosive solvents.

7.3 Water inlet valve and inlet valve filter
To prevent blockage of water supply by solid substances like lime clean regularly the inlet valve filter.

  • Unplug the power cord and turn off the water supply.
  • Unscrew the water inlet hose at the back of the appliance as well as on the tap (Fig.7-3.1).
  • Remove the filters and flush them with water and a brush (Fig.7-3.2).
  • Insert the filter and install the inlet hose.

Haier HW120-BP14959S8 Front Load Washing Machine - valve
filter 7.4 Cleaning the drum

  • Remove accidentally washed metal parts such as pins, coins, etc. from the drum (Fig. 7-4) because they cause rust stains and damage.Haier HW120-BP14959S8 Front Load Washing Machine - Cleaning the drum
  • Use a non-chloride cleaner for removing rust stains. Observe the warning hints of the cleaning agent manufacturer.
  • Do not use any hard objects or steel wool for cleaning.

Note: Hygiene
For regular maintenance we recommend to run programme Drum Clean with noload in order to remove possible corruptive residues quarterly. Add a small amount of detergent in washing agent compartment (1) – or use a specialmachine cleaner.

7.5 Long periods of disuse
If the appliance is left idle for a longer period:

  1. Pull out the electrical plug (Fig. 7-5.1).Haier HW120-BP14959S8 Front Load Washing Machine - Long periods of disuse
  2. Turn of water supply (Fig. 7-5.2).
  3. Open the door to prevent formation of moisture and odours. Let door open while not used.

Before next usage check carefully power cord, water inlet and drain hose. Make sure everything is properly installed and without leakage.
Note: Hygiene
After long periods of disuse we recommended to run programme Drum Clean with no load and small amount of detergent in washing agent compartment (1) or special machine cleaner to remove possibly corruptive residues.

7.6 Pump filter
Clean the filter once a month and check the pump filter for instanvce if the appliance:

  • Doesn’t drain the water.
  • Doesn’t spin.
  • Cause unusual noise while running.

WARNING!
Scalding Risk! Water in the pump filter can be very hot! Before any action please ensure water has cooled down.

Haier HW120-BP14959S8 Front Load Washing Machine - Pump
filterHaier HW120-BP14959S8 Front Load
Washing Machine - service flap

  1. Turn of and unplug the machine (Fig. 7-6.1).
  2. Push and open service flap(Fig.7-6.2).
  3. Provide a flat container to catch leach water (Fig. 7-6.3). There could be bigger amounts!
  4. Pull the drain hose out andhold its end above the container (Fig. 7-6.3).
  5. Take the sealingplug out of the drainhose (Fig. 7-6.3).
  6. After complete drainage close drainhose (Fig. 7-6.4). and push it back into the machine.
  7. Unscrewand removecounter clock wise the pump filter (Fig.7-6.5).
  8. Remove contaminants and dirt (Fig.7-6.6).
  9. Clean carefully pump filter, e.g. using running water(Fig.7-6.7).
  10. Refix it thoroughly (Fig.7-6.8).
  11. Close service flap.

Haier HW120-BP14959S8 Front Load Washing Machine - Refix it
thoroughly

CAUTION!

  • Pump filter sealing has to be clean and unhurt.If the lid is not full tightened, water can escape.
  • The filter must be in place, or it may lead to leakage.

Troubleshooting

Many occuring problems could be solved by yourself without specific expertise. In case of a problem please check all shown possibilities and follow below instructions before you contact an after sales service. See CUSTOMER SERVICE.
WARNING!

  • Before maintenance, deactivate the appliance and disconnect the mains plug
  • A damaged power cable should only be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • Electrical equipment should be serviced only by qualified electrical experts, befrom the mains socket. cause improper repairs can cause considerable consequential damages.

8.1 Information codes
Following codes are displayed only for information referring to the washing cycle.
No measures must be performed.

Code Message
The remaining wash cycle time will be 1 hour and 25minutes.
The remaining wash cycle time including chosen end-time delay will 6 hours

and 30 minutes.
| The washing cycle is finished. The appliance shuts off automatically.
| Function child lock is activated.
| Door is closed because of high water level, high water temperature or spinning cycle.
| The buzzer is activated.
| The buzzer is deactivated.

8.2 Troubleshooting with display code

Problem Cause Solution
• Drainage error, water is not fully drained within 6 minutes. • Clean

pump filter.
• Check drain hose installation.
| • Lock error.| • Shut the door properly.
| • Water level not reached after 8 minutes, at the latest.
• Drain hose is self-syphoning.| • Make sure that tap is fully opened and water pressure is normal.
• Check drain hose installation.
| • Water protective level error.| • Contact the After sales service.
| • Temperature sensor error.| • Contact the After sales service.
| • Heating error.| • Contact the After sales service.
| • Motor error.| • Contact the After sales service.
| • Abnormal communication error.| • Contact the After sales service.
| • Unbalanced load error.| • Check and balance laundry load in the drum.
Reduce the load.
| • Water level sensor error.| • Contact the After sales service.

8.3 Trobleshooting without display code

Problem Cause Solution
Washingmachine fails to operate. • Programme is not yet started.

• Door is not properly closed.
• Machine has not been switched on.
• Power failure.
• Child lock is activated.| • Check programme and start it .
• Close the door properly.
• Switch the machine on.
• Check power supply.
• Deactivate child lock.
Washing machine will not be filled with water.| • No water.
• Inlet hose is kinked.
• Inlet hose filter is blocked.
• Water pressure is less than 0.03 MPa.
• Door is not properly closed.
• Water supply failure.| • Check water tap.
• Check inlet hose.
• Unblock inlet hose filter.
• Check water pressure.
• Close the door properly.
• Ensure the water supply.
Machine is draining while being filled.| • Height of drain hose is below 80 cm.
• Drain hose end could reach into water.| • Make sure that drain hose is properly installed.
• Make sure the drain hose is not in water.
Drainage failure.| • Drain hose is blocked.
• Pump filter is blocked.
• Drain hose end is higher than 100 cm above floor level.| • Unblock drain hose.
• Clean pump filter.
• Make sure the drain hose is properly installed.
Strong vibration while spinning.| • Not all transportation bolts have been removed.
• Appliance has no solid position.
• Machine load is not correct.| • Remove all transportation bolts.
• Ensure solid ground and a levelled position.
• Check load weight and balance.
Operation stops before completing wash cycle.| • Water or electric failure.| • Check power and water supply.
Operation stops for a period of time.| • Appliance displays error code.
• Problem due to load pat t ern.
• Programme performs soaking cycle.| • Consider display codes.
• Reduce or adjust load.
• Cancel programme and restart.
Excessive foam floats drum and/or detergent drawer.| • Detergent is not appropriate.
• Excessive use of detergent.| • Check detergent recommenda- tions.
• Reduce amount of detergent.
Automatic adjustment of washing time.| • Washing programme duration will be adjusted.| • This is normal and doesn’t af- fect functionality.
---|---|---
Spinning fails.| • Unbalance of laundry.| • Check machine load and laun- dry and run a spinning progra- mme again. .
Unsatisfactory wash- ing result.| • Degree of pollution does not agree with selected programme.
• Detergent quantity was not sufficient.
• Maximum load has been exceeded.
• Laundry was unevenly distributed in the drum.| • Select another programme.
• Choose the detergent accord- ing to the degree of pollution and  according to manufacturer specifications.
• Reduce loading. Loose the laundry.
Washing powder residues are on the laundry.| • Insoluble particles of detergent can remain as white spots on the laun- dry.| • Perform extra rinse.
Try to brush the points from the dry laundry.
• Choose an other detergent.
Laundry has grey patches.| • Caused by fats such as oils, creams or ointments.| • Pretreat the laundry with a spe- cial cleaner.

Note: Foam formation
If too much foam is inspected during spin cycle, motor stops and drain pump will be activated for 90 seconds. If that elimination of foam fails up to 3 times, programme ends without spinning.
Should the error messages reappear even after the taken measures, switch off the appliance, disconnect the power supply and contact the customer service.”

8.4 In case of power failur e
The current programme and its setting will be saved.
When power supply is restored operation will be resumed.
In case of power failure during programme run door opening is mechanically blocked. If the laundry is to be removed, the water level must not be visible in the glass door.
-Danger of scalding!

  • Lower the water level according to step 1 to 6 of chapter CARE AND CLEANING (PUMP FILTER).
  • Pull lever (A) beneath service flap (Fig.8-4) until doori sunlocked by a gentle click.Haier HW120-BP14959S8 Front Load Washing Machine - power failure
  • Fix all parts and close the service flap.

Installation

9.1 Preparation

  • Take the appliance out of the packaging.
  • Remove all packing material including polystyrene base, keep them out of childrens reach. While opening the package, water drops may be seen on plastic bag and porthole. That nomal phenomenon results from water tests in the factory.

Note: Packaging disposal
Keep all packaging materials out of children´s reach and dispose them in an environmentally friendly manner.

9.2 OPTIONAL: Adjusting the bottom cover board

When opening the package, you will find a bottom cover (A) .The board is used for reducing noise after covering the bottom of the cabinet.

  1. Lay the washing machine down to its side, windo ws upwards, Bottom side towards operator.
  2. Insert the Bottom plate into the cabinet, Then fixed with 2 screws to the cabinet on the window side.
    Finally set the machine upright again (Fig. 9-2).Haier HW120-BP14959S8 Front
Load Washing Machine - package

9.3 Dismantle the transportation bolts
The transportation bolts are designed for clamping anti-vibration components inside the appliance during transportation to prevent inner damage.

  1. Remove the back cover.
  2. Fill the 5 holes with blank ing plugs (Fig. 9-3).

Haier HW120-BP14959S8 Front Load Washing Machine -
Dismantle

Note: Keep in safe place
Keep the transportation bolts in a safe place for later use. Whenever the appliance is to be moved at first reinstall the bolts.

9.4 Moving the appliance
If the machine is to be moved to a distant location, install the transportation bolts removed before installation to prevent damage:

  1. Remove the blanking plugs.
  2. Remove the back cover.
  3. Insert the plastic spacers and the transportation bolts.
  4. Tighten the bolts with a spanner.
  5. Replace the back cover.

9.5 Aligning the appliance
Adjust all feet (Fig. 9-5) to achieve a complete level position. This will minimize vibrations and thus noise during use. It will also reduce wear and tear. We recommend to use a spirit level for adjustment. Floor should be as stable and flat as possible.![Haier HW120-BP14959S8 Front Load Washing Machine

9.6 Drain Water Connection
Fix the water drain hose properly to the piping. The hose has to reach at one point a height between 80 and 100 cm above the appliance bottom line! If possible keep always drain hose fixed to the clip at the appliance back.

WARNING!

  • Never reuse old hose sets!
  • Use only the supplied hose set for the connection.
  • Only connect to cold water supply.
  • Before connection, check whether the water is clean and clear.

Following connections are possible:
9.6.1 Drain hose to sink

  • Hang the drain hose with the U-support over the edge of a sink with adequate size (Fig. 9-6.1). Haier HW120-BP14959S8 Front Load Washing Machine - Drain hose to sink
  • Protect the U-support sufficiently against slipping.

9.6.2 Drain hose to waste water connection

  • The internal diameter of the stand pipe with vent-hole must be minimum 40 mm.
  • Put the drain hose for approx. 80 mm in the waste water pipe.
  • Attach the U-support and secure it sufficiently (Fig. 9-6.2).

9.6.3 Drain hose to sink connection

  • The junction must lie above the siphon.
  • A spigot connection is usually closed by a pad (A). That must be removed to prevent any disfunction (Fig. 9-6.3).Haier HW120-BP14959S8 Front Load Washing Machine - connection
  • Secure the drain hose with a clamp.

CAUTION!

  • The Drain hose should not be submerged in water and should be securely fixed and leak-free. If the drain hose is placed on the ground or if the pipe is at a height of less than 80 cm, the washing machine will continuously drain while being filled (self-siphoning).
  • Drain hose is not to be extended. If necessary contact after sales service.

9.7 Fresh Water Connection
Make sure that the gaskets are inserted.

  1. Connect the water inlet hose with the angledend to the appliance(Fig.9-7.1). Tighten the screw joint by hand.
  2. Theother end connect to a water tap with a 3/4” thread (Fig. 9-7.2).Haier HW120-BP14959S8 Front Load Washing Machine - Connection 1

9.8 Electrical Connection
Before each connection check if:

  • Power supply, socket and fusing are appropriate to the rating plate.
  • The power socket is earthed and no multi-plug or extension are used.
  • The power plug and socket are strictly according.

Put the plug into the socket (Fig. 9-8).Haier HW120-BP14959S8 Front Load
Washing Machine - Electrical Connection

WARNING!

  • Ensure always that all connections (power supply, drainand fresh water hose) are firm, dry and leak free!
  • Take care these parts are never to be crushed, kinked, or twisted.
  • If the supply cord is damaged, it must be replaced by the service agent (see war- ranty card) in order to avoid a hazard.

Note: Drum Clean
After each installation or long periods of disuse, before first use and for regular maintenance run programme Drum Clean with no load and smallamount of detergent in washing agent compartment (1) or with special machine cleaner to remove possibly corruptive residues.

Technical data

10.1 Additional technical data

Model name HW120-BP14959S8
Dimension height 850mm
Width 595mm
Depth 670mm
Power supply 220V/50Hz
Current 10A
Max. power 1850W
Water pressure 0.03MPa≤P ≤1MPa
Net weight 69kg
Max. spin speed 1400rpm

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