TrueOrder KDS Kitchen Display System User Guide
- June 15, 2024
- TrueOrder
Table of Contents
TrueOrder KDS Kitchen Display System
Product Information
Specifications
- Model Number: 111-56-QUM-023 Rev 3.00
- Product Name: Master Device
- Trademark: EPSON (registered trademark of Seiko Epson
Corporation)
About this Guide
This guide provides an overview and instructions for the Master
Device of the TrueOrder KDS. It explains how to select the Master
Device and includes a quick user manual.
Overview
Every TrueOrder KDS must have one device designated as the Master, POS Attached Device. In systems with just one device, the choice is automatic and there is nothing to configure. In multi-station systems that have more than 1 device, one needs to be designated as the Master, POS Attached Device. The selection of the Master Device depends on your multi-station routing method.
Note: “EPSON” is a registered trademark and EPSON is a registered logomark of Seiko Epson Corporation. All other product and brand names mentioned in this guide are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2023 Seiko Epson Corporation.
How to Select the Master Device
- Click APPLICATION SETTINGS -> SITE WIDE.
- Select Master Device from the POS Connected Device Dropdown list.
- Click PUBLISH to apply the setting.
Master Device Quick User Manual
Appendix: Menu Routing Diagrams
KDS Menu Routing
Point Of Sale
Grill Station (Master) Fry Station
1 Classic Hamburger Ketchup Onions Lettuce 1 French Fries
POS Menu Routing
Point Of Sale
1 Classic Hamburger Ketchup Onions Lettuce Grill Station (Master) 1 French
Fries Fry Station
Frequently Asked Questions (FAQ)
Q: What is the purpose of the Master Device in TrueOrder KDS?
A: The Master Device is responsible for managing the routing of
orders in multi-station systems. It ensures efficient communication
and coordination between different stations.
Q: Can I configure any device as the Master Device?
A: In multi-station systems, you can choose which device to designate as the Master Device. The selection depends on your specific multi-station routing method.
Q: How do I select the Master Device?
A: To select the Master Device, follow these steps:
Click APPLICATION SETTINGS -> SITE WIDE.
Select Master Device from the POS Connected Device Dropdown list.
Click PUBLISH to apply the setting.
Master Device
About this guide:
This guide consists of 3 sections:
- Overview – Describes the Master Device selection in an Epson TrueOrder Kitchen Display System (KDS).
- How to Select the Master Device – A procedure to be followed to select Master Device within a Multi-Station KDS Setup.
- Appendix – System diagrams for KDS and POS menu routing.
Overview
Every TrueOrder KDS must have one device designated as the Master, POS Attached Device. In systems with just one device the choice is automatic and there is nothing to configure. In multi-station systems that have more than 1 device one needs to be designated as the Master, POS Attached Device. Which one to configure depends on your multi-station routing method:
- KDS Menu Routing – All print jobs are sent directly to a main device. The menu configuration and routing determine which stations items in an order are sent to. This device needs to be the Master, POS Attached Device.
- POS Menu Routing – All print jobs are sent from the POS directly to their intended display stations. The POS determines which items are sent where and all menu management remains on the POS. Any device can be designated as the Master, POS Attached Device.
EPSON is a registered trademark and EPSON is a registered logomark of Seiko Epson Corporation. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2023 Seiko Epson Corporation.
How to Select the Master Device
- Click “APPLICATION SETTINGS” -> “SITE WIDE”, select Master Device from “POS Connected Device” Dropdown list.
- Click “PUBLISH” to apply setting.
Appendix: Menu Routing Diagrams
KDS Menu Routing
POS Menu Routing
Master Device Quick User Manual
111-56-QUM-023 Rev 3.00
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>