meross MSG100 Smart Wi-Fi Garage Door Opener Remote User Manual

June 15, 2024
Meross

meross MSG100 Smart Wi-Fi Garage Door Opener Remote User Manual

Safety Information

  1. Keep the device away from water, fire, humidity or hot environments.
  2. Make sure the device is fully plugged in and kept out of reach of children for safety concern.
  3. Do not attempt to disassemble, repair, or modify the device.
  4. For indoor use only.
  5. When you leave the product unused for a long time unplug the product from the power outlet.
  6. Please contact seller for replacement if there is any damage caused by transportation.
  7. Radio-frequency / Max transmission power: 2400-2483.5MHz, 20dBm.

Package Contents

meross MSG100 Smart Wi-Fi Garage Door Opener Remote - fig
1*If you find any part is missing in the package, please contact https://meross.com/support/Email_Support, we will provide proper solution for you.

Installation Guide

  1. Meross smart garage door opener is the companion device of your existing garage door opener. Its main working principle is as follows. meross MSG100 Smart Wi-Fi Garage Door Opener Remote - fig 2
  2. Download the Meross app and choose Smart Garage Door Opener to get start. http://bucket-meross-static.meross.com/production/qrcode/meross.html
  3. Power on the device. Wait about 5 seconds until the status LED blinks amber and green. meross MSG100 Smart Wi-Fi Garage Door Opener Remote - fig 3
  4. Set up the device.
  5. Make sure your smart device is covered by strong Wi-Fi signal.
  6. Launch the Meross app and log in to your account, or if you are a new user, tap Sign up to create a new account.
  7. Tap the “+” icon to select the type of smart device you want to add, then you can just follow the setup wizard to finish configuration.
  8. Relocation of the smart device does not require additional operations provided that it remains on the same network with strong Wi-Fi signal. Note
  9. If this is not the first time you’ve added this smart device, you’ll have to reset it before going any further.
  10. Find more at https://www.meross.com/support.
  11. Connect the sensor cable. Move the sensor to check if it is functional.meross MSG100 Smart Wi-Fi Garage Door Opener Remote - fig 4 Please contact https://meross.com/support/Email_Support for help if the sensor is not functional.
  12. Find a proper position on the garage door to mount the sensors. Please make sure the distance between the two sensors is less than 1inch when the garage door is closed, and the two sensors are well separated when the garage door is open.meross MSG100 Smart Wi-Fi Garage Door Opener Remote - fig 5You can use the included double-sided adhesive tapes or screws for sensor fixation.
  13. Power off your existing garage door opener. Connect the other end of the signal control cable to the two terminals that connects to the wall button. Wire order does not matter here.meross MSG100 Smart Wi-Fi Garage Door Opener Remote - fig 6
  14. Deploy the device. We recommend to deploy it on the top of your existing garage door opener. Use the provided double-sided adhesive tapes for the fixation if necessary.
  15. Power on both existing garage door opener and smart garage door opener. The smart garage door opener will reconnect to Homekit/Meross cloud service automatically. Congratulations! You have completed all installation steps.

LED and Button Rules

meross MSG100 Smart Wi-Fi Garage Door Opener Remote - fig
8 Solid amber: Initialization/ Reset/ Firmware upgrading mode.
Flashing amber and green slowly: C onfiguration mode.
Flashing green rapidly: Wi-Fi connecting mode.
Solid green: Successfully connected.
Solid red: No internet connection.
Flashing green 3 times: Sensors connected or disconnected(Door close or open detected).
Off: Powered OFF.

How to Use

1. General settings Device name: Change device name.
LED: Turn on/off LED.
Operation history: Check operation history.
User manual: Check user manual.
2. Door notification Open: Send me a notification each time my garage door opens.
Close: Send me a notification each time my garage door closes.
Overtime reminder: Send me a notification when my garage door opens for 10-60 mins.
Overnight reminder: Send me a notification when my garage door is still open after particular time.
3. Advance settings Overtime close: Close the door automatically when the door opens for a period of time.
Fixed time close: Close the door automatically when the door is still open after particular time.
Opening time: Choose the proper time duration for your garage door opener. App use it as a timeout parameter to confirm the status of your garage.
Trigger duration: Choose the proper trigger duration if you find your meross app can’t fully close or open your garage door. The trigger duration is the same time as you press the garage wall button.
Closing alarm: Sound alarm when door is closing.
4. Voice control PIN code: After enable this, PIN code verification is needed each time when you open or close the door.
Amazon Alexa & Google Assistant: Check Amazon Alexa & Google Assistant user manual.

Amazon Alexa
Example commands are as follows:
-“Hi Alexa, open/close my garage.”
-“Hi Alexa, lock/unlock my garage.”
-“Hi Alexa, is my garage locked/closed?”
Note: Please replace “‘garage” to the garage door name you set. Amazon Alexa support Security Code, you can enable it via Amazon Alexa app.
Google Assistant
Choose “meross” action, the commands are as following:
-“Hey Google, open/close garage door.”
-“Can | have your security code?”
-“Hey google, is garage door opened/closed?”

Note:

  1. Please replace ‘garage door ‘ to the garage door name you set.
  2. PIN code is required to set by google for security concern.

FAQ

At Meross, we strive to assure your satisfaction. Attached below is a non- exhaustive list of questions that users are mostly concerned about.

1. Can I manage multiple smart garage door openers within Meross app?

One smart garage door opener is for one garage door only, you can configure multiple smart garage door openers within the app.

2. Is Meross MSG100 compatible with my garage door opener?

Go to www.meross.com/compatibility and choose your brand/model. If your model is not listed or need accessory to make it work, you can go to “Tap Here to Claim the Accessory” on the website.

3. What if | can't control the smart device with the Meross app?

You can troubleshoot the following: - Check if your home Wi-Fi is working properly. - Make sure that you have disabled access control in your router and that the smart device is not blocked by the router's firmware. - Factory reset your smart device and try to add it again.

Warranty

Meross products are covered by a 12-month limited warranty from the date of purchase. Please visit https://www.meross.com/support/warranty for detailed warranty policy and product registration.

Disclaimer

  1. The function of this smart device is tested under a typical circumstance described in our specifications. Meross does NOT guarantee that the smart device shall perform exactly the same as described under all circumstances.
  2. By using third-party services including but not limitted to Amazon Alexa, Google Assistant, Apple HomeKit and SmartThings, customers acknowledge that Meross shall not be held liable in any way for the data and private information collected by such parties. Meross’s total liability is limited to what is expressly covered in its Privacy Policy.
  3. Damages arising from ignorance of the SAFETY INFORMATION shall not be covered by Meross aftersales service, nor does Meross take any legal responsibility therefrom.
    Customers acknowledge understanding of these articles clearly by reading this manual.

FCC Compliance Information Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

Note : This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-ex empt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS-102 RF exposure, users can obtain Canadian information on RF exposure and compliance.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.

SIMPLE DEVICE
SIMPLIFY YOUR LIFE
Email: support@meross.com
Website: www.meross.com
Manufacturer: Chengdu Meross Technology Co., Ltd.
Address: No. 1312, Building E6-1, Tianfu Software Park, Chengdu, China
MADE IN CHINA
INDOOR USE ONLY

Documents / Resources

| meross MSG100 Smart Wi-Fi Garage Door Opener Remote [pdf] User Manual
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