arlo VMS5240B-200NAS Ultra 2 Spotlight Camera User Manual

June 15, 2024
Arlo

arlo VMS5240B-200NAS Ultra 2 Spotlight Camera

arlo-VMS5240B-200NAS-Ultra-2-Spotlight-Camera-PRODUCT

Product Information

  • Specifications
    • Product Name: Ultra 2 Spotlight Camera
    • Manufacturer: Arlo Technologies
    • Model Number: [Insert Model Number]
    • Power Source: Rechargeable battery
    • Mount Type: Camera mount
    • Charging Method: Charging cable

Product Usage Instructions

  • Step 1: Download the Arlo Secure App
    • To set up your Ultra 2 Spotlight Camera, you will need to download the Arlo Secure App. Follow the steps below to download the app:
    • Open the App Store or Google Play Store on your smartphone or tablet.
    • Search for “Arlo Secure” in the search bar.
    • Select the Arlo Secure App from the search results.
    • Tap on the “Download” or “Install” button to begin the installation process.
    • Wait for the app to finish downloading and installing on your device.
  • Step 2: Setup Instructions
    • Once you have downloaded the Arlo Secure App, follow the setup instructions below to set up your Ultra 2 Spotlight Camera:
    • Launch the Arlo Secure App on your device.
    • If you already have an Arlo account, log in with your credentials. Otherwise, create a new account by tapping on “Sign Up” and following the on-screen prompts.
    • Tap on the “+” icon or “Add Device” button to start adding a new camera.
    • Select “Ultra 2 Spotlight Camera” from the list of available devices.
    • Follow the on-screen instructions to connect your camera to your Wi-Fi network.
    • Once connected, you can customize your camera settings and preferences through the Arlo Secure App.
  • FAQ
    • Q: Where can I find the user manual in Canadian French?
    • A: If this product is sold in Canada, you can access the user manual in Canadian French at arlo.com/docs.
    • Q: Where can I find regulatory compliance information?
    • A: For regulatory compliance information including the EU Declaration of Conformity, visit www.arlo.com/about/regulatory/.
    • Q: How can I contact Arlo Technologies for support?
    • A: If you need help or have any questions, you can reach out to Arlo Technologies using the following contact information:
    • Arlo Technologies Intl. Ltd
    • Ground Floor, Building 3 University Technology Centre
    • Curraheen Road, Cork T12 EF21 Ireland
    • Arlo Technologies UK Limited
    • 100 New Bridge Street
    • London, EC4V 6JA
    • Arlo Technologies, Inc.
    • 2200 Faraday Avenue, Suite 150
    • Carlsbad, CA 92008 USA

HOW TO USE

  • Set Up the Camera:
    • Begin by setting up the camera according to the manufacturer’s instructions.
    • This typically involves connecting the camera to your Wi-Fi network and installing the Arlo app on your smartphone or tablet.
    • Follow the in-app setup instructions to add your camera to your Arlo account.
  • Mount the Camera:
    • Choose a suitable location to mount the camera. It should have a clear view of the area you want to monitor.
    • Use the provided mounting hardware to securely attach the camera to the chosen location.
  • Power the Camera:
    • The Arlo Ultra 2 Spotlight Camera is typically powered by a rechargeable battery.
    • Ensure the battery is charged or replace it with a fully charged one.
    • If you have the Arlo Solar Panel accessory, you can use it to charge the camera continuously.
  • Configure Camera Settings:
    • Open the Arlo app on your smartphone or tablet.
    • Select the camera from the device list.
    • Adjust camera settings as needed.
    • You can configure motion detection sensitivity, video quality, and more.
  • View Live Feed:
    • You can view the camera’s live feed at any time by opening the Arlo app and selecting the camera from your device list.
  • Receive Alerts:
    • The camera can send you alerts when it detects motion or sound.
    • Configure alert settings in the app to receive notifications on your device.
  • Record and Save Footage:
    • Arlo cameras typically offer cloud storage options for recorded footage.
    • You may need to subscribe to an Arlo Smart plan to access certain features and cloud storage options.
    • You can also insert an SD card into the camera (if supported) to store recordings locally.
  • Use Spotlight and Siren (if available):
    • The Arlo Ultra 2 Spotlight Camera may have built-in spotlights and a siren.
    • You can manually activate these features to deter intruders or light up an area.
  • Set Up Custom Modes and Rules:
    • Customize camera behaviour by creating modes and rules in the Arlo app.
    • For example, you can set the camera to record when it detects motion during specific hours.
  • Monitor Remotely:
    • The Arlo app allows you to monitor your camera remotely from anywhere with an internet connection.
    • You can view live footage, access recorded videos, and control camera settings.

TROUBLESHOOTING

  • Check Camera Placement:
    • Ensure that the camera is placed in an appropriate location with a clear line of sight to the area you want to monitor.
    • Make sure there are no obstructions, such as tree branches or walls, blocking the camera’s view.
  • Verify Wi-Fi Connection:
    • Make sure your camera is connected to your Wi-Fi network.
    • Check the Wi-Fi signal strength at the camera’s location; a weak signal may cause connectivity issues.
    • Restart your router if you suspect Wi-Fi issues.
  • Check Camera Power:
    • Confirm that the camera’s battery is charged or that it is properly connected to a power source (e.g., Arlo Solar Panel).
    • If you’re using a rechargeable battery, ensure it is securely inserted and functioning correctly.
  • Restart the Camera:
    • Sometimes, a simple restart can resolve issues.
    • Use the Arlo app to restart the camera.
  • Update Firmware:
    • Ensure that your camera has the latest firmware updates.
    • Manufacturers often release updates to address bugs and improve performance. You can update the firmware through the Arlo app.
  • Test Motion Detection:
    • If you’re having issues with motion detection, test the camera’s sensitivity settings.
    • Adjust the sensitivity level in the Arlo app to see if it makes a difference.
    • Ensure that there are no moving objects or sources of false triggers in the camera’s field of view.
  • Verify Alerts and Notifications:
    • Double-check your notification settings in the Arlo app to ensure you are set to receive alerts for motion or other events.
    • Check that you have a reliable internet connection on your smartphone or device to receive notifications.
  • Check Cloud or Local Storage:
    • If you are having trouble accessing recorded footage, confirm that your Arlo subscription (if applicable) is active and that your camera is set to record events.
    • If using local storage (e.g., SD card), make sure the card is properly inserted and has available storage space.
  • Review Custom Modes and Rules:
    • If you have set up custom modes and rules in the Arlo app, double-check them to ensure they are not conflicting or causing unexpected behaviour.
  • Contact Arlo Support:
    • If you have tried all of the above troubleshooting steps and are still experiencing issues, consider contacting Arlo customer support for further assistance.
    • They may be able to provide specific guidance or offer solutions tailored to your situation.

FAQ

How do I set up my Arlo Ultra 2 Spotlight Camera?

To set up your Arlo Ultra 2 Spotlight Camera, follow the installation and setup instructions provided in the user manual. Typically, this involves connecting the camera to your Wi-Fi network, installing the Arlo app, and adding the camera to your Arlo account.

What is the maximum video resolution of the Arlo Ultra 2 Spotlight Camera?

The Arlo Ultra 2 Spotlight Camera typically supports 4K Ultra HD video resolution, providing high-quality video footage.

How do I extend the battery life of my Arlo camera?

To extend the battery life of your Arlo camera, you can: Adjust motion detection sensitivity to reduce false alerts. Use Activity Zones to focus on specific areas. Reduce the camera's video quality settings. Enable power- saving features if available. Use the Arlo Solar Panel accessory for continuous charging.

Can I access my camera's live feed remotely?

Yes, you can access your camera's live feed remotely using the Arlo app on your smartphone or tablet. As long as you have an internet connection, you can view the live video feed from anywhere.

How do I set up motion detection and alerts on my camera?

Is cloud storage available for recorded footage, and do I need a subscription?

Arlo typically offers cloud storage options for recorded footage, but it may require a subscription (Arlo Smart plan) to access certain features and extended cloud storage. Check the Arlo website or app for subscription details.

Can I use the camera's built-in spotlight and siren remotely?

Yes, if your Arlo Ultra 2 Spotlight Camera has a built-in spotlight and siren, you can activate these features remotely through the Arlo app to deter intruders or illuminate an area.

How do I perform a factory reset on my Arlo camera?

To perform a factory reset, consult the user manual or Arlo's official support documentation for your specific camera model. Typically, it involves pressing and holding a reset button for a specified duration.

Can I use my Arlo camera for both indoor and outdoor monitoring?

Many Arlo cameras are designed for both indoor and outdoor use, but it's essential to check the specifications and IP rating of your specific model to ensure it's suitable for the intended environment.

Where can I find additional support and assistance for my Arlo camera?

You can find additional support, FAQs, and user guides on the Arlo website or contact Arlo's customer support for personalized assistance with any issues or questions you may have.

Set up your Ultra 2 Spotlight Camera

  1. Download the Arlo Secure App
  2. Follow the setup instructions for your camera

What’s in the box

arlo-VMS5240B-200NAS-Ultra-2-Spotlight-Camera-FIG-1
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Need help

Need help?

We are here for you.
Visit www.arlo.com/support. for quick answers and resources:

  • How-to videos
  • Troubleshooting tips
  • Additional support resources

INFORMATION

  • © Arlo Technologies, Inc. Arlo, Arlo logo, and Every Angle Covered are trademarks of Arlo Technologies, Inc. App Store is a service mark of Apple Inc.
  • Google Play and the Google Play logo are trademarks of Google LLC. Any other trademarks are for reference purposes.
  • (If this product is sold in Canada, you can access this document in Canadian French at arlo.com/docs.)
  • For regulatory compliance information including the EU Declaration of Conformity, visit www.arlo.com/about/regulatory/.

CONTACT

  • Arlo Technologies Intl. Ltd
  • Ground Floor, Building 3
  • University Technology Centre
  • Curraheen Road, Cork T12 EF21
  • Ireland
  • Arlo Technologies UK Limited
  • 100 New Bridge Street
  • London, EC4V 6JA
  • Arlo Technologies, Inc.
  • 2200 Faraday Avenue, Suite 150
  • Carlsbad, CA 92008 USA

References

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