Diivoo ITH-02 WiFi Smart Thermometer Hygrometer User Manual

Thermo-Hygrometer with WiFi Hub User Manual
Model: ITH-02/WG02

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Thermo-Hygrometer

WiFi Hub

Meet the Diivoo App Home Screen

lnitial Smart Life App Setup

1. Power the WiFi Hub & Thermo-Hygrometer
   Step 1: Plug the Wi-Fi Hub into an indoor outlet.
   Step 2: Pull out the insulating piece to power up the thermo-hygrometer.
   Note: (The distance between the Wi-Fi Hub and the thermo-hygrometer should not exceed 49.2ft/15m).
   Please do not place the sensors where your Bluetooth signal will be obstructed.

2. Download the Smart Life App
   Scan the QR code and download and install the free Android or IOS app. https://smartapp.tuya.com/smartlife

3. Pair the WiFi Hub
   Step 1: Turn on the phone’s bluetooth and WiFi.
   Step 2: Long-press the button on the WiFi hub for 5-10s until the green lights flash to keep in pairing mode.
   Step 3: Click “Add device” or top right “+”, select ” Gateway control”>”Socket Gateway (BLE)”> to add the WiFi Hub in app.
   Step 4: Waiting for connecting to be 100% completed.
   Note: (Only Support 2.4Ghz WiFi)

4. Pairing thermo-hygrometer with WiFi Hub
   Connection Method ①
   Step1: After the gateway getting connected, click the gateway icon into Gateway page to add a sensor.
   Step2: Long-press sensor the “Network Switch” for 5-10s until the green lights flash to keep the thermo-hygrometer in pairing mode.
   Step3: Click “Add device” to add the sensors in Gateway, then select “Search for Devices”.
   Step4: Click on the “Light is in a flash” to connect the th sensor and confirm. Connection Method②
   Step1: After the gateway getting connected, then add a sensor to the APP.
   Step2: Long-press sensor the “Network Switch” for 5-10s until the green lights flash to keep the thermo-hygrometerin pairing mode.
   Step3: Click upper right corner “+”, select “Sensors” > “Sensor(BLE) to add the thermo-hygrometer. Step4: Click the Gateway icon, tap “Add device” and select >”Add existing” >” add the already connected thermo-hygrometer in Gateway.Note: Make sure Bluetooth and WiFi on your phone is turned on during paring. Please check the above steps and try again if paring fails.

Amazon Alexa and Google Assistant

Sensors with wifi hub can be used with Alexa and Google Assistant. You can find the instructions via the below steps:

1. Click the “Me” — “Alexa icon and Google Assistant” — “View more ways to link” — “Instructions”, same way as Google Assistant.
   a. If you works with Google Assistant, please follow with the below command.
   ①OK Google, what humidity does show?
   ②OK Google, what is the temperature?
   ③Ok Google, what percentage charge does my have
   b. If you works with Amazon Alexa, please follow with the below command.
   ①Alexa,what’s thebattery?
   ②Alexa, what is the humidity?
   ③Alexa, what is the temperature of ?

FQA

Q1: Why do you need to enable location permission?

A3: If you don't enable the location permission on your phone, the functions of Intelligent Linkage can not work.

Q2.The Reasons for Failed Connection

A1. Check if: a. The device should be placed within the coverage of the router signal. Make sure the distance between the device and the router is lessthan 15m/49.2ft. b. Please confirm that the device is in connecting mode.(The indicator light of EZ mode flashes every 0.5 seconds.) c. Please confirm that the WiFi network is 2.4Ghz, not 5Ghz. d. Please check whether the battery is running low. e. Please check whether the device is added in gateway.

Q3: Why the temperature and humidity values do not change?

A2: Check if a. Please check whether the device is online. b. Please check whether the battery is running low. c. There is no change in ambient temperature. d. Make sure the distance between the device and the phone is less than 15m/49.2ft.

Warm Tips

1. The sensor should work in an environment with a temperature ranging from -20~60 ℃ (-4~140 ℉) and humidity ranging from 0-100%RH.

2.  Do not immerse the sensor in water and put it in the refrigerator. The refrigerator or freezer will block the signal.

3. The best range between the thermo-hygrometer and wifi hub is within 49.2ft/15m in the open area.

4. The sensor detects the air temperature and humidity through the holes in the front and at the bottom, please don’t cover the holes.

5. Please make sure the wifi hub is as close as possible to the router.

6. Please make sure the signal avoid to travels through more walls, dirt, or thick steel barriers.

7. Please replace batteries when the low battery indicator appears on the display.

After-Sales Service

1. If you have any questions about the product, please click “Contact” on the app page to contact us.

2.  The thermo-hygrometer have 1 year warranty since the day of purchase.
   If you have any questions, please feel free to contact via support@diivoosmart.com. We will follow up and respond within 24 hours.
   The following conditions are not included:

3. Problems occur due to its use for other purposes,or improper use or use of components not supplied by Diivoo.
   Damages caused by improper use,for example, incorrect battery installation,artificial damage,etc.

Company Name: YH Consulting Limited
Address: C/O YH Consulting Limited Office
147, Centurion House, London Road,
Staines-upon-Thames, Surrey, TW18 4AX
Company: E-CrossStu GmbH
Address: Mainzer Landstr.69,60329 Frankfurt am Main

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