NEWMIGHT B0BV1Z5VNW HDMI Adapter for Dual Monitors User Manual

NEWMIGHT B0BV1Z5VNW HDMI Adapter for Dual Monitors

At Newmight, we design, manufacture, and sell USB-C accessories.
With a strong emphasis on thoughtful design, and reliable quality, Newmight aims to enrich your smart digital life, bring you better alternatives, make your life more comfortable and easy, and enjoy the mobility of portable devices with high enjoyment of clear and large screen.

User Guide

1. Mirror or extend the display of your Phone/Laptop/Tablet to your TV, projector or monitor through the HDMI port to share wonderful movies or games.
2. Synchronize music, movies or large files through USB 3.0 to your Phone/Laptop/TV/Display/projector at a speed of up to 5Gbps ( For the type of adapter that has a USB 3.0 port).
3. Connect wired keyboards, mice, or hard drives with your Computer/Laptop/Tablet. ( For the type of adapter that has a USB2.0 port).
4. Read or transfer SD/TF card data to your Laptop/ Computer(For the type of adapter that has an SD/TF card slot). Note: read one card at one time
5. Charge your Phone/Laptop/Tablet through the PD (Power Delivery)port (For the type of adapter has a PD port)

Precautions for using USB C Dual HDMI Adapter

1. Extended mode (MST mode) only supports the Windows system to stream different images in two displays. Due to the restriction of Mac OS, extended mode is not supported. So streaming on Apple devices to both screens will display the same.
2. On Mac devices, ONLY support Mirror Mode, CAN NOT extend two different Screens, due to Mac OS limitation.

Type C Dual HDMI MODE

Support Mac OS

1. Mirror Mode: A-A/ AA (3 monitors’ images will be the same.)
2. Extend Mode: A-B/ BB (2 monitors’ images will be the same.)

Support Windows OS

1. Mirror Mode: A-A/ AA (3 monitors’ images will be the same.)
2. Extend Mode: A-B / BB (2 monitors’ images can be the same.
3. Extend Mode: A-B/ BB/ BC (2 monitors’ images can be different.)

How to switch a Mac device to Extend Mode?

• Setting” -“Display” → click the “mirror display” box to switch to Extend mode- then you can drag a window of the website/movie to the right side of your desktop screen until it disappears on your desktop screen and shows up on the external monitor screen.
• Important Note: As Apple company itself is limited, for Mac OS devices used in extend mode, the image on the two external screens will be the same.)

How to connect Extend Mode for Windows OS?

• Right-click desktop → select Intel display Settings → pop-up Settings screen select display → select multi-screen display → expand the desktop (If display 3 is not displayed, please manually select the display-click apply confirm can set OK).
• If one of the displays does not display, How to do it?
• Right-click desktop > Graphics Settings > Select One or More Active Displays

Frequently Asked Question

Can’t work with TV, what should I do?

1. Please make sure that your Phone/Laptop is on our compatible list (Please refer to our Amazon product page).
2. Remember to choose the right HDMI channel for your TV input. Usually, for a TV, there are HDMI 1, HDMI 2 even HDMI 3 to choose from. Please adjust it to the right channel.
3. Please try to adjust the resolution of the Phone/ Laptop and the monitor. If the resolution is different, the video cannot output normally.
4. Please confirm that there is no content protection agreement in the streamed video. Because some videos such as Amazon Prime Video and Netflix have HDCP (High-bandwidth Digital Content Protection) 2.2, they cannot be streamed.
5. For the Nintendo Switch and The Dex Mode of Samsung phone, please connect the charging cable to the hub and charge the product before connecting it to the TV monitor.

Is the streaming unstable when you connect the device?

1. Please try to restart your Phone/Laptop.
2. Please check the ports of your device. The ports of the Phone/Laptop will incompletely connect due to multiple insertions, this will affect the stability of the video transmission.
3. Please try to avoid using a wireless mouse and keyboard, the wireless devices will interfere with the signal transmission in a possibility because of the USB type-c technical limit. If wireless network devices have already affected the image transmission. Please set your router from 2.4GHZ to 5GHZ. Or you can wrap the product with tin foil to solve the problem.
4. Please avoid using high-power peripherals to cause insufficient power, which will cause instability in video streaming.
5. Please check again all related types of equipment and ports. If there is another Phone/Laptop, please try a different Phone/Laptop to see if the issue still persists.
6. If the method above can not help you, please contact our customer service in time. We will reply within 24 hours.

Can’t be charged with PD(Power Delivery) Port? (for the type of adapter with PD port)

1. Please use the original charger of the Phone/ Laptop. Chargers and charging cables of different brands may affect the charging process of the devices.

Is there a problem with the USB port(for multi-port adapter)?

1. Ipad Pro cannot connect USB devices through USB ports, because Apple’s system is closed, so it can only be used in streaming video.
2. Please avoid using high-power peripherals, or insufficient power will cause the USB port to be affected.
3. Highly recommend using a USB 3.0 device.

Can’t read SD/TF cards?

1. Please check if you insert both the TF card and SD card in the card slots. TF and SD slots can not be used at the same time.
2. When you read the TF card, don’t insert the SD card in; When you read the SD card, don’t insert the TF card in.
3. Remark: SD card slot: speed up to 104Mbps. TF card slot: speed up to 50Mbps.

HDMI Port can’t work with iPad Pro?

1. Because the iPad Pro 2021/2022(or iPad Air 2021/2022) system is limited, the iPad Pro 2021/2022(or iPad Air 2021/2022) will stop working if he doesn’t detect USB 3.0. So when you use this USB C HDMI adapter to work with iPad Pro 2021/2022(or iPad Air 2021/2022), please insert a USB3.0 device ( a USB3.0 hard disk or a USB3.0 usb drive) into the USB3.0 port first, then the HDMI output can work, or can’t work.

The network is very slow?

1. An Ethernet port supports a gigabit network at most. network port is only a transmission channel and will not reduce the network speed when your bandwidth is less than 1000Mbps. The network speed is related to your network bandwidth, your network cable (suggest using Cat6 cable), and your router bandwidth, and also depends on the number of people using the network at the same time. Different websites’ network speed is also different. If at one time, many people is downloading from the web server, the network speed also will be slow.

Can’t work with NVME Mobile Hard Disk?

1. NVME mobile hard disk speed is up to 10Gbps, But USB3.0 speed only can reach 5Gbps, so USB3.0 ports can’t work with NVME mobile hard disk.

Other possible problems

1. After putting the Laptop to sleep (idle or closing the lid), the video transmission and USB transmission will be interrupted. Please reconnect the adapter or adjust the sleep time limit.
2. If there is no sound while streaming video, please select the corresponding audio output in the sound card setting of the device.

If the methods above can not help you, please contact us via Email or Amazon message, and we will reply within 24 hours.

Newmight will be your right choice to enjoy movies, TV shows, games and browsing, with no lag.

Any other questions or need help, please contact our email: support@new- might.com.

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