SHARKPOP U8 Wireless Doorbell Camera with Chime Ringer User Manual

SHARKPOP U8 Wireless Doorbell Camera with Chime Ringer

Product Information

Specifications:

• Real-time notifications: Yes
• Cloud storage compatibility with iPhone: Yes
• Compatibility with existing chime: No
• SD card support: No
• Number of devices installable: Unlimited
• Power source: Rechargeable battery

Product Usage Instructions

Installation:

1. Unbox the camera and locate the base bracket and mounting screws.
2. Choose either the base bracket or use the 3M adhesive to stick the device directly onto the wall.
3. Follow the user manual for detailed installation steps.

Real-time Notifications:

The video doorbell sends instant alerts in the following  scenarios:

1. When someone pushes the doorbell button.
2. When motion is detected by the doorbell.

Cloud Storage:

The doorbell offers cloud storage for video recordings. Here are some important details:

• Cloud storage is compatible with iPhones.
• After the trial period, you will need to subscribe to a cloud storage plan to continue using the service.
• The camera does not support SD card storage.
• You can transfer your previous cloud storage subscription to this camera.

Chime Compatibility:

• The doorbell does not work with your existing chime. Instead,  use the chime included in the package.
• If you have multiple doorbells, you can pair them to one chime.

Multiple Users:

Multiple people can connect to the same doorbell. You and your partner can both access the doorbell’s features and receive notifications.

Battery and Power:

The doorbell uses a rechargeable battery. It cannot use non-chargeable batteries.

Professional Installation:

You do not need to hire a professional for installation. The process is straightforward, and you can refer to the user manual for guidance.

FAQ:

• Does this video doorbell send real-time notifications?
  Absolutely, the doorbell sends you instant alerts whenever someone pushes the doorbell button or when it senses motion.

• Is the cloud storage compatible with iPhones?
  Yes, the cloud storage is compatible with the iPhone.

• Will it work with my existing chime?
  No, it cannot work with your existing doorbell. Instead, you should use the chime that’s included in the package.

• After the trial period, is there any cloud storage available at all?
  After the trial period, you will need to subscribe to a cloud storage plan to continue using the service.

• Can I transfer my previous cloud storage to this camera?
  Yes, you can transfer your subscription to this camera.

• Does this doorbell have an SD card slot?
  No, this device does not support SD card storage.

• Can more than one person connect to the same doorbell?
  Yes, multiple people can connect to the same doorbell.

• Can I use 2 or 3 of these on my house?
  Yes, you can install as many as you want.

• How much is iCloud charge for one year?
  For information about iCloud charges, please refer to the official iCloud pricing documentation.

• Can you select the coverage area for the ring?
  Unfortunately, there is no information available regarding selecting the coverage area for the ring.

FAQS

Does this video doorbell send real-time notifications?
Absolutely, the doorbell sends you instant alerts whenever someone pushes the doorbell button or when it senses motion.

Is cloud storage compatible with iPhones?
Also, is the cloud storage only good for 1 year? What happens after 1 year after purchasing the storage.
Yes, you can use the cloud storage with your iPhone. If you opt for a one-year cloud storage plan, it will last for a year. Once this period is over, you will have to pay to use it.

How long does each charge last for normal use?
Batteries should last between 1 to 3 months on a single charge, but it still depends on how much activity your doorbell camera is recording. The more events captured by your device, the more your battery is used. Using Live View often can also drain your battery faster. If your device is capturing an excessive number of events each day, you will likely need to recharge your battery sooner.

Will it work with my existing chime?
No, it cannot work with your existing doorbell. Instead, you should use the chime that’s included in the package.

After the trial period, is there any cloud storage available at all, or is it only available if you pay for it?
Unfortunately, no. You have to pay to use it after the trial period.

What is the monthly fee for cloud storage?
The annual subscription cost is $29.99, though this may vary based on the specific cloud storage provider. However, when you subscribe to our service, you will receive a 30-day free trial period. During this time, you can enjoy the service at no cost. After the 30-day trial period ends, the subscription charges will begin. We encourage you to complete the subscription and take advantage of the free trial. If, within the 30-day trial period, you decide that the service is not suitable for you, you can cancel it without incurring any charges.

Does this device need to be plugged into an outlet to work?
No, you don’t need to plug it in. The doorbell camera works on batteries.

Can Doorbell Camera talk in real time? Is it loud?
Absolutely, it allows real-time conversations via the app, and yes, the sound is loud enough.

Frequently bought together Tuck Doorbell Camera Wireless, $28.38 + SanDisk 128GB Ultra microSDXC UHS-I Memory Card – 120MB/s, why advertised as  such?
We apologize for any confusion caused. The ad you’re seeing, suggesting that this device supports SD card storage, is generated by Amazon, not by us. In
reality, this device does not have SD card support.

Is this wireless setup? Or do you have to connect it to your existing doorbell?
Thanks This doorbell camera has a wireless setup. It cannot connect to your existing doorbell. Instead, you should use the chime that’s included in the package.

I didn’t receive the free chime box. Is that coming in a separate package or am  I just not going to receive it?
We’re sorry to hear you didn’t receive the free chime box. It should have been in the same package as the doorbell, not separately. Please contact us via the Aiwit app, and we’ll make sure to send you a replacement.

Is this Zoneminder compatible?
Unfortunately, this doorbell camera is not compatible with Zoneminder.

My camera stopped charging. I have only had it for a month. Any tricks to get it to work?
Please try a different charger. Typically, it takes about 14 hours to fully charge using a 5V1A charger.

Did the battery charge before?
Yes, the batteries have been charged.

Can the doorbell work with wire?
No, it does not work with wire.

Can you rewind
Yes, you can rewind recorded videos, but only if you subscribe to cloud storage.

How do i contact someone so i can get the cloud storage
To subscribe to a cloud storage service, go to the video playlist and click on any video. This will open the cloud storage subscription page, where you can select the plan that best meets your requirements.

Does it work with 5ghz wifi?
This device is compatible with 2.4GHz Wi-Fi only. If your router provides both 2.4GHz and 5GHz Wi-Fi, set different names for 2.4GHz and 5GHz networks. Connect your device to the 2.4GHz Wi-Fi. If the names for 2.4G and 5G are the same, our device cannot distinguish between them, and pairing with Wi-Fi will fail.

What is the device dimensions?

Video doorbell: 5.321.5inch
Chime: 2.51.81.5inch

Can the videos be stored on one drive or do I need another account?
No, they can’t. The videos will only be stored if you have a Cloud subscription service. You can enjoy a 30-day free trial period. No charges will apply during this time. If you’re satisfied, the subscription will automatically start after the trial period ends. However, if you’re not completely satisfied, you can cancel the subscription within the 30-day trial period without any charges.

Can I put this in one of those door mounts that bolt onto the door
Yes, maybe you can. Please make sure you can put the doorbell camera properly on the door.

Can 2 people connect to the same camera?
Yes, you can register two different accounts. Add the device to Account A and share it with Account B. For example, if you want your device to appear on your family member’s phone, your family member needs to download our Aiwit app,  register, and create an account. Then, you can share the device with them.

How do I put the camera up? Does it come with a mount?
There are two types of mounting methods available:

1. The camera comes with a base bracket and mounting screws for easy installation.
2. There’s also an option to use 3M adhesive. This allows you to stick the device directly onto the wall.

How do i remove the battery tab?
First, take the back cover off your camera. Then, you’ll see a piece called the battery tab. Just pull on that to get it off.

How long does a charge last
Batteries should last between 1 to 3 months on a single charge, but it still depends on how much activity your doorbell camera is recording. The more events captured by your device, the more your battery is used. Using Live View often can also drain your battery faster. If your device is capturing an excessive number of events each day, you will likely need to recharge your battery sooner.

where can you buy a replacement chime?
Please reach out to customer service via Aiwit.

How do i remove back for batteries?
First, take the back cover off your camera. Then, you’ll see a piece called the battery tab. Just pull on that to get it off.

How do I know if the batteries are charging? Are there any lights? Mine has no lights.
You can check the battery charging status on the real-time preview interface, device information in settings, and the device interface under the camera main image.

Does this doorbell camera work with Amazon Echo devices?
No, it does not support Amazon Echo devices.

I bought this complete with the recommended 128gb sd memory card but can’t see how to install the card how do i use the memory card?
The device does not support SD card storage.

How do I connect the indoor charm? I have it plugged in, but it’s not playing a sound when the bell is ringing.
We apologize for the confusion, but this doorbell camera cannot be connected to the indoor charm. Please use the included chime instead.

Where can I download an app for this doorbell with the camera?
You can download the app for this doorbell with a camera by searching for “Aiwit” in the Apple App Store or the Google Play Store.

Do you have to have wifi? Or will this work strictly with cell phones through an app?
To operate this doorbell camera, you must connect it to a 2.4 GHz Wi-Fi network. However, once connected, you can access the doorbell camera from your smartphone using either mobile data or Wi-Fi.

Does this work with the Echo Show? Dad has no smartphone
No, it does not support Amazon Echo devices.

What kind of charger do i need for the batteries?
You must use at least a 5V 1A charger

Can i connect multiple doorbells at the same time?
You can connect multiple doorbells at the same time. By the way, the owner account can share with up to 8 other accounts. Up to 3 users may view the video feed at one time, but only 1 user can use the intercom.

How do i change the tune to pick for my chime to ring
Sorry, you cannot change the tune of your chime.

Can i transfer my previous cloud storage to this camera?
Yes, you can transfer your subscription to this camera.

Does this doorbell have sd card slpt?
No, this device does not support SD card storage.

Can more than one person connect to the same doorbell? I and my partner don’t seem to be able to connect.
The owner account can share with up to 8 other accounts. Up to 3 users may view the video feed at one time, but only 1 user can use the intercom.

Will it work in the Philippines?
Yes, it will work in the Philippines for sure.

How do I access the cloud storage?
Please subscribe to our cloud storage, and then you’ll be able to access it.

How much is the cloud storage subscription?
The annual subscription cost is $29.99, though this may vary based on the specific cloud storage provider. However, when you subscribe to our service, you will receive a 30-day free trial period. During this time, you can enjoy the service at no cost. After the 30-day trial period ends, the subscription charges will begin. We encourage you to complete the subscription and take advantage of the free trial. If, within the 30-day trial period, you decide that the service is not suitable for you, you can cancel it without incurring any charges.

Whats the app that i use for the Tuck doorbell?
Aiwit

Is there a subscription or plan?
The annual subscription cost is $29.99, though this may vary based on the specific cloud storage provider. However, when you subscribe to our service, you will receive a 30-day free trial period. During this time, you can enjoy the service at no cost. After the 30-day trial period ends, the subscription charges will begin. We encourage you to complete the subscription and take advantage of the free trial. If, within the 30-day trial period, you decide that the service is not suitable for you, you can cancel it without incurring any charges.

Will it work with google home?
No, it does not support Google home.

Can i use an sd card with this?
This device does not support SD card storage.

Do i need a SD card for this or can I use a SD card for this?
This device does not support SD card storage.

Can I use 2 or 3 of these on my house ?
Yes, you can install as many as you want.

How much is icloud charges for one year?
The annual subscription cost is $29.99, though this may vary based on the specific cloud storage provider. However, when you subscribe to our service, you will receive a 30-day free trial period. During this time, you can enjoy the service at no cost. After the 30-day trial period ends, the subscription charges will begin. We encourage you to complete the subscription and take advantage of the free trial. If, within the 30-day trial period, you decide that the service is not suitable for you, you can cancel it without incurring any charges.

Can multiple people sign on to view doorbell?
Yes, the owner account can share with up to 8 other accounts. Up to 3 users may view the video feed at one time, but only 1 user can use the intercom.

Can this doorbell ring cameras wireless work with 240v doorbell wires?
No, it cannot work with 240v doorbell wires.

How can i change the time from military time?
No, you can’t.

What is the correct bracket to install it to the wall and why didn’t it come with  that.
Sticking it to to the wall with adhesive tape wont stay This doorbell camera should come with a bracket for installation. If you can’t  find it, please get in touch with us.

Is it waterproof?
No, it’s not waterproof. Instead, it has IP65 weather resistance, which signifies dustproof and water-resistant capabilities.

How often do you have to change the battery?
Batteries should last between 1 to 3 months on a single charge, but it still depends on how much activity your doorbell camera is recording. The more events captured by your device, the more your battery is used. Using Live View often can also drain your battery faster. If your device is capturing an excessive number of events each day, you will likely need to recharge your battery sooner.

Can you select the coverage area, the ring? I live close to the street and dont want cars setting it off?
No, you can’t.

Do you only need a subscription if you want to go back and look at the video footage?
Yes.

Is this compatible with a Google home Show?
No, it doesn’t compatible with the Google devices.

Can I use a SD card to store video?
No, this device does not support SD card storage.

How do you shut off camera when charging?
No, you can’t shut off the camera when charging.

How to pair the indoor chime?
Set Up Your Wireless Chime Connect the video doorbell to the doorbell chime, and receive an instant alert in your home when someone rings the doorbell. The chime plugs into any 5V  USB port, allowing you to place it anywhere in your home.

• Step 1
  Connect the video doorbell to the doorbell chime, and get an instant alert in your home when someone rings the doorbell. The chime plugs into any 5V USB port, so you can place it anywhere in your home.

• Step 2
  Before beginning the setup process, ensure your video doorbell is connected to your phone. Then, plug your chime into a USB port and press the pairing button.

• Step 3
  Press the doorbell button to pair it with the chime.

• Step 4
  Press the doorbell button again to verify that the chime and doorbell are working properly.
  Please note: the volume of the chime is not adjustable.

Do i need a memory card?
No, this device does not support SD card storage.

What App does the doorbell camera support?
Aiwit

Can I share the doorbell with my family?
Yes, the owner account can share with up to 8 other accounts. Up to 3 users may view the video feed at one time, but only 1 user can use the intercom.

Does this work on cloud edge app?
No, it does not work on the cloud edge app.

Can the cameras app be placed on a smart tv
No, it can’t.

Do I need wifi or can I use my phone data?
To operate this doorbell camera, you must connect it to a 2.4Ghz Wi-Fi network. However, once connected, you can access the doorbell camera from your smartphone using either mobile data or Wi-Fi.

Apparently my wifi is 5 ghz. So is this useless??
This device is compatible with 2.4GHz Wi-Fi only. If your router provides both 2.4GHz and 5GHz Wi-Fi, set different names for 2.4GHz and 5GHz networks. Connect your device to the 2.4GHz Wi-Fi. If the names for 2.4G and 5G are the same, our device cannot distinguish between them, and pairing with Wi-Fi will fail.

Will this work with an Android phone with 8.1 verson operating system?
Yes, it will.

How much is the subcription cost?
The annual subscription cost is $29.99, though this may vary based on the specific cloud storage provider. However, when you subscribe to our service, you will receive a 30-day free trial period. During this time, you can enjoy the service at no cost. After the 30-day trial period ends, the subscription charges will begin. We encourage you to complete the subscription and take advantage of the free trial. If, within the 30-day trial period, you decide that the service is not suitable for you, you can cancel it without incurring any charges.

Do you need a monthly subscription to use the doorbell camera?
The annual subscription cost is $29.99, though this may vary based on the specific cloud storage provider. However, when you subscribe to our service, you will receive a 30-day free trial period. During this time, you can enjoy the service at no cost. After the 30-day trial period ends, the subscription charges will begin. We encourage you to complete the subscription and take advantage of the free trial. If, within the 30-day trial period, you decide that the service is not suitable for you, you can cancel it without incurring any  charges.

Will it use Regular non chargeable Battery?
No, it cannot use non-chargeable batteries.

If i have two can I pair them to one chime
Yes, you can pair them to one chime.

How is the wireless doorbell camera installed and do I need to find a professional to install it?
No, you don’t. You can attempt the installation yourself. It’s straightforward; please refer to the user manual.

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