Lenovo UDS Device Management Portal User Guide

Lenovo UDS Device Management Portal

Product Information

• Specifications
  • Product Name: Lenovo UDS Device Management Portal
  • Support Guide Version: 1.2
  • Date: February 13, 2023
• Overview
  • The UDS Device Management Portal is a cloud-based platform that allows you to manage device settings in bulk.
  • It provides functionalities such as adding new devices, configuring replacement devices, managing system updates, and inviting new users to the portal.
• Interface Basics
  • The Device Manager page displays a list of your organization’s grouped and ungrouped devices.
  • Here, you can perform various functions like viewing device serial numbers and system versions, updating settings, organizing devices into groups, and checking the content loaded on individual devices.

Product Usage Instructions

• Device Settings
  • The UDS Device Management’s Settings menu allows you to modify device settings including Device Name, System Language, and Time Zone.
• Editing Device Settings
  • Open the Device Manager.
  • From the list of available devices, select the device whose settings you want to manage.
  • Modify the device settings.
  • Click Save when you have finished.
• Editing Device Name
  • Note: The device must be online for the name change to take effect.
  • If you rename the device while offline, the device will lose connection to the portal. Either revert the name change or register the device again with the new name change to fix the issue.
  • Open the Device Manager.
  • From the list of available devices, select the device whose name you want to modify.
  • Modify the name at the top of the screen.
  • Click Save when you have finished.
  • Setting the System Language
  • The device system language is set to English by default.
  • The DPVR P1 Pro headsets also support Spanish, French, Italian, German, Portuguese, Japanese, Korean, Simplified Chinese, and Traditional Chinese.
  • Some content may not be available in all languages.
• Device Groups
  • Use the Device Manager’s Device Groups section to place devices into groups. Once a device is placed into a group, it will no longer appear under the Ungrouped Devices tab.
• Creating Groups
  • Click the Device Groups tab.
  • Click the Grouping drop-down menu and select Create Group.
  • Type the new group name in the provided box.
  • Optionally, type a group description.
  • Click Save.
  • Adding Devices to Groups
  • Click the Ungrouped Devices tab.
  • Select the device you want to add to the group.
  • From the Grouping drop-down menu, select Group Device.
  • Under the Devices column, select the device you want to add to a group.
  • Under the Groups column, select the group you want to receive the device.
  • Click the Add button.
  • Click Save.
• Removing Devices from Groups
  • Click the Device Groups tab.
  • From the list of available groups, select the group from which you want to remove devices.
  • From the list of available devices, select the device that you wish to remove.
• FAQ
  • Q: What is the UDS Device Management Portal?
  • A: The UDS Device Management Portal is a cloud-based platform that allows you to manage device settings in bulk.
  • Q: What functions can I perform on the Device Manager page?
  • A: On the Device Manager page, you can perform various functions like viewing device serial numbers and system versions, updating settings, organizing devices into groups, and checking the content loaded on individual devices.
  • Q: How can I modify device settings?
  • A: To modify device settings, open the Device Manager, select the desired device, modify the settings, and click Save.
  • Q: Can I change the device name?
  • A: Yes, you can change the device name by selecting the device in the Device Manager, modifying the name, and clicking Save. However, ensure that the device is online for the name change to take effect.

Overview

What does the UDS Device Management Portal do?

• The UDS Device Management Portal manages device settings in bulk in the cloud.
• You can use the portal to add a new device, configure a replacement device, manage system updates, and invite new users to the portal.

Interface Basics

• To get started with the UDS Device Management Portal, log in to your UDS Device Management account using your Lenovo ID. If you do not have a Lenovo ID, click the Sign-Up link to create one.
• The upper right of the portal screen includes an account drop-down menu where you can access your Profile, Organization settings, and Preferences, and Log out of the portal.
• The upper right of the screen also has a Help button that provides Lenovo’s Integrated Solution Support (LISS) contact information for customer support.
• The Dashboard page displays various statistics about the users and devices in your organization at a glance, such as the amount of invited versus authenticated users.
• The Device Manager page displays a list of your organization’s grouped and ungrouped devices.
• You can perform many functions here, such as viewing device serial numbers and system versions, updating settings, organizing devices into groups, and checking the content loaded on any individual device.

The Content tab has three main sections: Applications, Media, and Recommended.

• Applications: This section lets you add new apps not pre-loaded with content and deploy them to devices.
• Media: This section lets you add videos and images and deploy them to devices.
• Recommended: This section includes all the apps and content pre-loaded with VR Classroom 3.
• Note: You must deploy media files from the Immersive Learning Hub rather than from the UDS Device Management portal. The content you deploy from the UDS portal will not be accessible in the Immersive Learning Hub.

The Users page displays all the users in your organization. Note: Do not edit users, invite new users, assign users to existing groups, create new groups, edit groups, or delete groups. These changes must be made in the Immersive Learning Hub. Any user changes you make in the UDS portal will not be accessible in the Immersive Learning Hub.

UDS Device Management

Device Settings
Using the UDS Device Management’s Settings menu, you can modify device settings, such as Device Name, System Language, and Time Zone.

Editing Device Settings

1. Open the Device Manager.
2. From the list of available devices, select the device whose settings you want manage, and then modify the device settings.
3. When you have finished, click Save.

Editing Device Name
Note: The device must be online for the name change to take effect. If you rename the device while offline, the device will lose connection to the portal. Either revert the name change or register the device again with the new name change to fix the issue.

1. Open the Device Manager.
2. From the list of available devices, select the device whose name you want to modify, and then modify the name at the top of the screen.
3. When you have finished, click Save.

Setting the System Language

The device system language is set to English by default. The DPVR P1 Pro headsets also support Spanish, French, Italian, German, Portuguese, Japanese, Korean, Simplified Chinese, and Traditional Chinese. Some content may not be available in all languages.

1. Open the Device Manager.
2. From the list of available devices, select the device whose language you want to modify.
3. From the Language drop-down list, select the language you want to set for the device.
4. When you have finished, click Save.

Setting the Device Time Zone
The Time Zone settings allow you to use the device’s time zone or to specify a time zone.

1. Open the Device Manager.
2. From the list of available devices, select the device whose time zone you want to modify.
3. On the Time Zone Settings, slide the bar to blue if you want to use the device’s time zone or slide it to gray to specify a time zone.
4. When you have finished, click Save.

Device Groups

Use the Device Manager’s Device Groups section to place devices into groups. Once you place a device into a group, you can no longer see it under the Ungrouped Devices tab.

Creating Groups

1. Click the Device Groups tab, then click the Grouping drop-down menu and select Create Group.
2. Type the new group name in the provided box.
3. Optionally, type a group description.
4. Click Save.

Adding Devices to Groups

1. Click the Ungrouped Devices tab.
2. Select the device you want to add to the group.
3. From the Grouping drop-down menu, select Group Device.
4. Under the Devices column, select the device you want to add to a group.
5. Under the Groups column, select the group you want to receive the device.
6. Click the Add button.
7. Click Save.

Removing Devices

Removing Devices from Groups

1. Click the Device Groups tab.
2. From the list of available groups, select the group from which you want to remove devices.
3. From the list of available devices, select the device that you wish to remove.
4. From the Grouping drop-down menu, select Ungroup Device.
5. Click Proceed.

Displaying all Devices in a Group

1. Click the Device Groups tab.
2. Click the triangle next to a group name to display all the devices that belong to that group.

Editing Multiple Devices in a Group

1. Click the Device Groups tab.
2. From the list of available groups, select the group whose devices you want to modify.
3. In the Devices column, select the check boxes for the devices you want to modify.
4. Modify the devices as you wish, then click Save.

Deleting Groups

1. Click the Device Groups tab.
2. From the list of available groups, select the group you want to delete.
3. From the Grouping drop-down menu, select Delete Group (Note: You may have to scroll down to view the Delete Group option).
4. Click Save.

Managing Device Settings

1. Click the Device Groups tab.
2. From the Management drop-down menu, select Manage Settings.
3. Select the devices whose settings you want to change and make the necessary changes.
4. When you have finished, click Apply to All.

Software Updates

• Lenovo occasionally releases software and system updates for DPVR P1 Pro devices to improve device security, fix defects, or add new features.
• There are two different policies your organization can set for receiving system updates: Automatic and Manual.
• In the default Automatic policy, all devices will automatically download and install system updates as soon as they become available.
• You can set active hours that prevent devices from updating during specified times when the device may be in use.
• Updates will automatically download outside of active hours as long as the devices are powered on and connected to the internet.
• Using the Manual update policy means that devices will not automatically update when a system update becomes available.
• You will have to initiate the update using the UDS Device Management portal manually.
  • Note: Automatic policy is the recommended update method. The manual approach requires special intervention.

Setting System Update Policy

Note: The Update Policy also affects any updates made to the content that comes with VR Classroom 3.

1. Click your name in the upper right of the screen and select Organization Settings.
2. Click the Device Policy tab.
3. From the Update Option drop-down list, select the option you want.
4. Do one of the following:
   • If you want system updates to install during active hours, leave the Active Time Do not install during active hours check box clear.
   • If you do not want system updates to install during active hours, select the Active Time Do not install during active hours check box, then select the active hours period during which your devices will not update automatically.
5. Do one of the following:
   • If you want the system to check for updates any day of the week, leave the Only check for updates on these days check box clear.
   • If you want the system to check for updates on specific days of the week, select the Only check for update on these days check box, and then select the days you want.
   • Note: This feature is useful for scheduling updates outside of school hours so that updates do not interrupt student use.

Reactivating a Replacement Device

Before you can reactivate a replacement device, you must first remove the old device from the UDS portal. The device will no longer appear in the Immersive Learning Hub’s available devices assign flow.

Removing Old Devices

1. Log in to the UDS Device Management portal and go to the Devices section.
2. From the list of available devices, select the old device that you want to remove.
3. From the Management drop-down menu, select Delete Device.
4. Click Save.

Manually Adding/Registering the Replacement Device

1. Turn on the headset and connect it to Wi-Fi.
2. Inside UDS, open Devices in the Device Manager left-side menu.
3. Browse to the Devices section.
4. Click Device Manager.
5. Click Add Device.
6. Select DPVR P1 Pro from Model Type and click Next.
7. Click Download Provisioning File.
8. Click Done.udc-provision.json to download it to your PC.
9. Connect the DPVR headset to the computer using the USB cable that has been provided.
10. Ensure\Internal shared storage\Android\data\com.lenovo.udcsystem\cache is empty. If the cache is not empty, then perform a DPVR factory reset.
11. Copy udc-provision.json to the DPVR device at Internal shared storage \Android\data\com.lenovo.udcsystem \files
12. Reboot or “cycle the power” on the headset. You may need to reboot twice. The headset status will switch to “Online” and download pre-deployed content shortly after it automatically connects with Lenovo’s servers.

Performing a DPVR Factory Reset

1. From the DPVR home screen, click the settings gear located on the upper left side of the HUB launcher screen.
2. Click System Settings.
3. Unhide or enable Android Settings. (To enable Android Settings, click Settings at the top of the screen at least 10 times. (Note: This feature is purposely unavailable to keep developer options hidden from students.)
4. Click Android Settings.
5. Scroll down and click System.
6. Scroll down and click Reset Options.
7. Scroll down and click Erase all data (factory reset).

Deploying Content to the Replacement Device

• Use the Immersive Learning Hub to deploy content to the replacement device.

Customer Support

• For more information, visit  support.lenovo.com/vrclassroom3.
• © 2023 Lenovo. All rights reserved.

References

• Lenovo VR Classroom Gen 3 with DPVR VR (Virtual Reality) Headset - Lenovo Support US
• How to create a Lenovo ID and register your account - Lenovo Support US

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