MAYZE 009 Electric Toothbrush User Manual

MAYZE 009 Electric Toothbrush

Introduction

The MAYZE 009 Electric Toothbrush is a powerful oral care device designed for individuals over 8 years old seeking a professional and efficient tooth- cleaning experience. It combines high-frequency sonic vibrations with soft, W-shaped DuPont bristles to offer a deep clean that’s gentle on the gums.

Parts Description

• Brush Head : The topmost part of the toothbrush with multiple colored bristles designed for comprehensive cleaning.
• Power Button : Located centrally on the handle for easy access to turn the toothbrush on or off.
• Mode Indicators : Listed below the power button are the various cleaning modes offered by the toothbrush:
  • Clean: For standard daily cleaning.
  • Soft: For gentle cleaning, suitable for sensitive teeth and gums.
  • Polish: For polishing teeth to enhance their shine.
  • Massage: For gentle gum stimulation to promote gum health.
  • White: For removing surface stains and whitening teeth.
• Battery Indicator : At the bottom of the handle, likely to display the charging status and battery level.

Product Specifications

• Brand : MAYZE
• Model Number : 30000VPM
• Age Range : Suitable for over 8 years old
• Special Features : W-shaped DuPont bristles, IPX7 waterproof, 70 days of charge, 5 modes of deep oral care, 2-minute smart timer & 30s interval pause reminder
• Power Source : Rechargeable Power Supply
• Firmness : Medium bristle firmness
• Product Dimensions : 9.06 x 1.18 x 1.18 inches
• Weight : 3.2 Ounces

Box Contents

• 1 Electric Toothbrush Handle
• 6 Soft Brush Heads
• 1 USB Charging Cable
• 1 Instruction Manual

Functions

• Powerful Sonic Toothbrush : Delivers 30000VPM for effective plaque removal and deep cleaning.
• 5 Cleaning Modes : Offers varied cleaning experiences including Clean, Soft, Polish, Massage, and White.

• Smart Timer : In-built timer ensures a 2-minute brushing routine with 30-second intervals for quadrant switching.
• Long Battery Life : One charge offers up to 70 days of use.

Product Features

• W-shaped DuPont Bristles : Designed for superior cleaning and reaching difficult areas in the oral cavity.
• IPX7 Waterproof : Can be used in the bathtub or shower without any damage.

• 70-Day Battery Life : Long-lasting battery with a single charge.
• 5 Modes of Deep Oral Care : Customizable brushing experience to fit your needs.

Brushing Modes

• Clean : Standard daily cleaning.
• Soft : Gentle cleaning with a low frequency for sensitive teeth.
• Polish : Polishing teeth for a brighter smile.
• Massage : Massaging gums for better circulation.
• White : Removing surface stains for whiter teeth.

Brushing Technique

• Use short strokes, moving the brush head slowly across the teeth and along the gum line. Apply gentle pressure and let the sonic vibrations do the work.

Charging Options

Comes with a portable USB charging cable, allowing for easy charging anywhere with a USB port.

Notes:

• The toothbrush heads should be replaced every 3 months as per dental recommendations.
• The device is suitable for a broad age range, providing oral care from kids over 8 years old to adults.
• The ergonomic design and lightweight construction make the MAYZE 009 ideal for both home and travel use.

Safety Precautions

• Do not submerge the electric toothbrush in water for extended periods, despite its waterproof rating.
• Avoid overcharging by disconnecting the toothbrush once it’s fully charged.

Troubleshoot

• Toothbrush Won’t Turn On:
• • Ensure the toothbrush is charged. If the battery is depleted, charge it for the recommended 3 hours.
  • If the toothbrush still doesn’t turn on after charging, check the charging cable and port for any damage or debris that might be obstructing the connection.
• Toothbrush Won’t Charge:
• • Confirm that the USB cable is securely connected to both the toothbrush and the power source.
  • Try using a different USB port or wall charger to rule out the possibility of a faulty power source.
  • Inspect the charging port on the toothbrush for any buildup that could be cleaned out.
• Toothbrush Stops Mid-Use:
• • If the toothbrush stops suddenly during use, it could be due to the smart timer’s 30-second pause feature. Press the power button to resume brushing.
  • If the toothbrush doesn’t restart, it may indicate a battery issue. Recharge the toothbrush.
• Reduced Brushing Power:
• • A decrease in brushing power often indicates a low battery. Recharge the toothbrush.
  • If the toothbrush is fully charged but still weak, check to ensure it’s set to the correct brushing mode, as some modes like “Soft” have lower vibration.
• Excessive Vibration or Noise:
• • Make sure the brush head is properly attached. A loose brush head can cause unusual vibrations or noise.
  • If the brush head is secure but the issue persists, there may be an internal fault, and you should contact MAYZE customer support.
• Brush Head Wears Out Quickly:
• • Ensure you’re using the correct technique and not applying too much pressure, which can wear out the bristles faster.
  • If using the correct technique, consider if the bristles are appropriate for your use. Some individuals may require bristles that are more durable.
• Toothbrush Activates Pressure Sensor Too Easily:
• • Try using a lighter touch. The pressure sensor is designed to protect your teeth and gums from too much force.
  • If the sensor seems overly sensitive, there may be a calibration issue, and you may need to contact customer support for assistance.
• Water Damage:
• • Despite being IPX7 waterproof, avoid submerging the toothbrush for extended periods. If it seems affected by water, let it dry out completely before trying to use it again.
  • If the toothbrush has been submerged and no longer functions correctly, reach out to customer support for further guidance.
• Warranty Claims:
• • If troubleshooting doesn’t resolve your issue, check if your toothbrush is still under warranty.
  • Contact MAYZE customer support with your order details and describe the issue to initiate a warranty claim or to seek further assistance.

Warranty

The MAYZE 009 Electric Toothbrush comes with a 12-month warranty, valid in the US only. For service, customers are advised to log in to their Amazon account, select “Your orders,” find the order ID, and contact the seller.

Frequently Asked Questions

How do I switch between the different brushing modes on the MAYZE toothbrush?

You can switch modes by pressing the power button to turn on the toothbrush, then continue to press the button to cycle through the modes: Clean, Soft, Polish, Massage, and White.

Can I use the MAYZE toothbrush in the shower?

Yes, the toothbrush is IPX7 rated, making it waterproof and safe to use in the shower.

How long does the battery last on a full charge?

Once fully charged, the battery lasts for up to 70 days, depending on usage.

How do I know when my MAYZE toothbrush needs to be recharged?

The toothbrush likely has a battery indicator that will alert you when the battery is low. The specifics of the indicator light can be found in the user manual.

How often should I replace the brush heads?

It's recommended to replace the brush heads every 3 months for optimal performance and hygiene.

Is the MAYZE toothbrush suitable for children?

The toothbrush is described as suitable for users over 8 years old. However, children should be supervised by an adult during use.

What is the warranty on the MAYZE toothbrush?

The MAYZE 009 Electric Toothbrush comes with a 12-month warranty, valid in the US only.

How do I clean my MAYZE toothbrush?

Rinse the brush head after each use and wipe the handle with a damp cloth. Do not immerse the toothbrush handle in water.

What type of bristles does the MAYZE 009 toothbrush use?

The MAYZE 009 toothbrush uses W-shaped DuPont bristles designed to conform to the topography of your teeth for thorough cleaning and effective plaque removal.

How long does it take to fully charge the MAYZE 009 toothbrush?

It takes approximately 3 hours to fully charge the toothbrush, which then provides up to 70 days of use.

Can the MAYZE 009 toothbrush remove plaque as effectively as manual brushing?

Yes, the MAYZE 009 toothbrush is designed to remove up to 99.99% of dental plaque, which is 10 times more effective than manual toothbrushes, as per the provided information.

Is the MAYZE 009 suitable for people with gum disease?

With its Gum Care mode and gentle bristles, the MAYZE 009 can be suitable for people with gum disease, but it's always recommended to consult with a dentist for personalized advice.

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