TONGVEO 20X HD Conference Camera User Manual

HD Conference Camera
User Manual Version V5.32

Product Description

1.1 Front

1.2 Back
1.2.1 USB Interface Diagram

1.2.2 USB+HDMI+RJ45 Interface Diagram

1.2.3 USB+HDMI+SDI+RJ45 Interface Diagram

Packing List

Performance Characteristics

Zoom| 5x digital zoom| 3x optical zoom| 10x optical zoom| 20x optical zoom| 10x optical zoom| 12x optical zoom| 20x optical zoom| 30x optical zoom
---|---|---|---|---|---|---|---|---
Sensor| 1/2.8SONY CMOS| 1/2.9″HD color CMOS| 1/2.8″SONY CMOS
Effective pixel| 8. 29 mega pixel| 2.1 mega pixel| 2.38 mega pixel
Video signals| 4K-30/25,
2K-30/25,
1080p-30./25| 1080p-30/25, 720p-30/25| 1080p-60/50/30/25, 1080i-60150,720p-60;50/30/25
Lens| f=2.2mm| 1=3.35
-10.05mm| 1=4.9
-47.04mm| 1=5.85
-93.6mm| 1=4.34
-35.17mm| 1=3.85
-462mm| 1=5.5
-110mm| 1=4.7
-141mm
Aperture| F0,2.| F1.7-F3.0| F2.36-2.4| F1.8-F3.9| F1.85-2.63| F2.4-F4.0| F1.6-3.5| F1.5-4.0
Horizontal angle| 107°| 99.6°(W)
-30.6°(T)| 54.8°(W)
-5.8°(T)| 55.4°P)
-3.55°(T)| 68.8°(W)
-8.8°(T)| 73.0°(W)
-6.97°(T)| 58.6°011/20
-3.6°(T)| 60.5°M0
-2.3°(T)
Vertical| 71°| 53.0°(W)
-17.2°(T)| 41.2°(W)
-4.38°(T)| 31.6°M)
-2.00°(T)| 39.5°(W)
-5.1°(T)| 43.1°(W)
-3.92°(T)| 54.7°(W)
-3.3°(T)| 35.1°(W)
-1.3°(T)
Diagonal angle| 116°| 129.2°(VV)
-37.6°(T)| 67.6°(W)
-7.15°(T)| 62.6°(W)
-4.05°(T)| 77.2°(W)
-10.1°(T)| 81.1°(VV)
-7.99°(T)| 602°(W)
-3.7°(T)| 69.5°(W)
-2.7°(T)
Video output| USB 2.0| USB, HDMI, RJ45/USB, HDMI, SDI,RJ45
Video encoding format| MJPEG, YUY2| MJPEG/YUY2/H.264
Video resolution| 4K (38402160) etc| 1080P (1920 1080) etc
Signal standard| NTSC/PAL
Preset position| User can set up to 255 presets (IR remote 10 presets)
Control terminal| RS-232, RS485
Shutter| 1/30s-1/10000s, auto
Baud rate| 38400/9600bps
Control protocol| VISCA, PELCO-D, PELCO-P (RS-232, RS485)
USB protocol| UVC1.1
Minimal illumination| 0.1Lux
SNR| ≥ 50dB
Horizontal rotation| 350° ( ± 175°) 0.1°/s-100°/s
Vertical rotation| 180°( ± 90°)0.1°/s-80°/s| 120° (±0 60°)
0.1°/s-8°/s| 180° (+ 90°)0.1°/s-80°/s
Power supply| DC 12V/2A
Power consumption| 12W
Work temperature| 0°-50°
Work humidity| 0-95% RH
Product size| 247165″171mm/285217197mm(before / after packing)
Product weight
(Net/gross weight)| 1.1kg/1.85kg| 1.15kg/1.9kg| 1.15kg/1.95kc| 1.25kg/2kg| 1.3kg/2.05kg| 1.4kg/2.15kg| 1.3kg/2.05kg

Remote Control Button Description

preset position
Reset the preset position
6| UP| The camera rotates horizontally in regular installed direction
7| DOWN| The camera rotates horizontally in reversed installed direction
8| PTZ Control Key| PTZ move according to the arrow indicates.
Press PTZ will back to the middle position
9| Return/Exit| Return to up level menu or exit menu
10| MENU| Enter or exit OSD Menu after pressed it
11| | PTZ rotates speed-
12| | PTZ rotates speed
13| | PTZ rotates speed+
14| ZOOM Slow Key| Zoom in + or out – slowly
15| ZOOM Fast Key| Zoom in + or out – quickly
16| L/R Set| Support, press this key for 10 seconds
17| Focus Key| Auto/Manual/Far/Near Focus Default: Auto Focus
18| Bright Adjustment| Adjust the brightness of the image
19| | Reserved
20| Mirror| Enable the picture left/right flip
21| Image Mode| Switch between three image modes Normal, PC, Bright

* Attentions for Remote Control

1. Please check whether the indicator corresponding to the camera selection area is on or not.
2. If the remote control doesn’t work, please replace batteries.
3. Make sure the Number keys on the camera selection area are consistent with the remote control address in the menu.

Camera Menu Setup

When operating remote control, press [MENU] to enter main menu of the video camera.
5.1 Level 1 Menu- Main Menu

Language: Support Chinese/English
Click the Home button on the Remote to enter level 2 sub-menu
Click the Menu button on the Remote to exit menu
5.2 Level 2 Menu – Exposure

Mode: Auto/Manual
Backlight: On/Off the backlight
ExpComp: Exposure compensation, optional item is 0 to 15
Flicker: Support 50Hz/60Hz
When changing the exposure mode to Manual, the sub-menu is the following,

Iris: FNo. Setting, the value should be F1.6/F2.0/F2.4/F2.8/F3.4/F4.0/F4.8/F5.6/F6.8/F8.0/F9.6
Shutter: Shutter value setting, the value is between 1/100000 and 1/25
Gain: Exposure Gain Setting, optional item is 0 to 99
5.3 Level 2 Menu-Color

Brightness: Set image brightness Dynamically. Default 50, optional item 0-99
Contrast: Set image contrast Dynamically. Default 50, optional item 0-99
Hue: Set the relateive brightness of the image. Default 50, optional item 0-99
Saturation: Set image color effect. Default 50, optional item 0-99
Sharpness: Set sharpness level. Default 50, optional item 0-99
WB mode: Auto/Manual/VAR
When the WB mode is Auto, the Rtuning and Btuning value can be tuning, the range is 0 to 99
When the WB mode is Manual, the sub menu will be the following,

In manual WB mode, the followings value can be adjusted. The Rgain and Bgain value can be tuning, the range is 0 to 99
When the WB mode is VAR, the sub menu will be the following,

The range for the color temp can be adjusted between 2500K to 9000K 5.4 Level 2 Menu Image

Flip: Enable/disable the picture up/down flip
Mirror: Enable/disable the picture left/right flip
Video Format: 1080P60/1080P50/1080P30/1080P25/720P/60/720P/50
USB Mode: ISOC/BULK
USB mode: Adjust between Isochronous transfers mode and Bulk transfers mode
Style Mode: Normal, PC, Bright
5.5 Level 2 Menu P/T/Z

5.6 Level 2 Menu-Information

Model: HD Camera
Version: 1.1.1.1
Date: 2022-11-04
Notice: The version number here is just an example, the actual parameters shall prevail.

Common Operation Instructions

6.1 Camera Select
Refer to the dial-up at the bottom of the camera and choose camera address number that you want to control (1-4).

6.2 Camera Direction Control

Note: Press the direction key when you need to adjust the angle. If you want to move the camera slowly, just click the direction key; If you want to move the camera fast at a large scale, just long-press the button.
6.3 Camera Focusing Mode Control
[AUTO FOCUS] Switch the focus mode to AUTO
[MANUAL FOCUS] Switch the focus mode to MANUAL
[FAR] Far focus manually
[NEAR] Near focus manually

6.4 Camera Zoom Control
Press any one of the 4 [ZOOM] to make the zoom functioning. These 4 keys are not applicable for fixed focus cameras.

6.5 Preset Setup, Call, Cancel

1. Reserve Preset: Press [PRESET ], then press one of the numbers (0- 9) to reserve a preset that correspond to the NUMBER.
   Note: You can setup 10 presets at most by the remote control.

2. Call Preset: Press the NUMBER (0-9) directly to call the reserved preset.
   Note: It won’t work if there’s no preset reserved in the corresponded number.

3. Remove Preset: Press [RESET ], then press one of the number (0- 9) to remove a preset that corresponds to the NUMBER.

6.6 Dial switch setting

6.7 Dial SW11 (1/2/3/4/5/6/7/8): Camera address code setting

SW1

PTZ Add.| DIP-1| DIP-2| DIP-3| DIP-4| DIP-5| DIP-6| DIP-7| DIP-8
1| ON| OFF| OFF| OFF| OFF| OFF| OFF| OFF
2| OFF| ON| OFF| OFF| OFF| OFF| OFF| OFF
3| ON| ON| OFF| OFF| OFF| OFF| OFF| OFF
…..| | | | | | | |
63| ON| ON| ON| ON| ON| ON| ON| ON

6.8 Dial SW2 (1/2/3): Protocol setting

SW2

Protocol| DIP-1| DIP-2| Baud| DIP-3
VISCA| OFF| OFF| 9600| OFF
PELCO-D| OFF| ON| 38400| ON
PELCO-P| ON| OFF| |

6.9 Dail 3 IR Transfer ( IR PASS)

6.10 RS-232 Interface Distribution

VISCA RS-232 IN

1. N.C.
2. N.C.
3. TXD
4. GND
5. RXD
6. N.C.
7. N.C.
8. N.C.

6.11 RS-485 Interface Distribution

Network Function

7.1 Operating System: Windows 7/8/10, Mac OS X, Linux, Android Network Protocol: TCP/IP Client PC: P4/128M RAM/40G HDD/ support scaled graphics card, support DirectX 8.0 or more advanced versions.
7.2 Equipment installation
Connect HD video camera to your internet or your PC via network cable, or connect by Switch/Router.
You can log into the camera’s web interface with the default or modified IP.
(Different models have different IP, please check the default IP at the bottom of the camera.)
7.2.1 How to query the IP address of your PC (Note the text in the box)

If you set a data limit, Windows will set the metered connection setting for you to help you stay under your limit.
Set a data limit to help control data usage on this network
IP settings
IP assignment: Automatic (DHCP)

Properties

7.2.2 How to add networking:
7.2.21 Open the computer network local connection attribute window, select “Internet Protocol Version 4 :TCP/IPv4;
7.2.22 Double-or-right-click ” Internet Protocol Version 4 (TCP/IPv4) ;
7.2.23 Enter the Internet Protocol Version 4 (TCP/IPv4) window.
7.2.24 Change the computer’s IP to 192.168.0.200 so that the computer IP and camera IP are on the same network segment.
PS:If no network segment is added, You will fail to login. The default IP address of the product is 192.168.0.206. “O’network segment needs to be added to the computer. The IP address cannot conflict with the IP address of other computers or products. Before adding, please verify whether the IP already exists.

7.3 Input http://192.168.0.206 to IE(better with IE or Google web browser), a login window pop up, input user name: admin, password: admin, language, English, shown as below,whether the IP already exists.
7.3.1 When logging in for the first time, will be prompted to change your password. Users can change the passwords and save it.

7.3.2 To watch the video, please download and install ActiveX Plug-in or use Chromium Kernel browser directly.

7.3.3 When logging in for the first time, you need to select encode compression format H264. User can set the code stream or other parameters and save. The preview image will be displayed.

7.3.4 Users can set the image parameter, Encode, Video Output and OSD after the preview image comes out.

7.3.5 User can sent the network such as Ethernet, Port, RTMP, RTSP and SRT, too.

7.4 Video streaming
7.4.1 RTSP video streaming
“System setting” — “Network setting” ■—>“RTSP’ enter following interface,

Configure parameters according to the network environment.
For example, Camera default IP Address: 192.168.0.206 here is the way to get RTSP video streaming,
Default RTSP main streaming address: rtsp://192.168.0.206:554/live/av0 (av0 Main)
Default RTSP sub streaming address: rtsp://192.168.0.206:554/live/av1 (av1 Sub)
7.4.2 RTMP video streaming
“System setting” — “Network setting’fl“RTMP” enter following interface.

Enable and turn on the RTMP video stream to the server
Server URL: server address, which can be domain name or IP address
Streaming code: Persistent Stream Key/Name
7.5 Modify the camera IP and computer IP on to the same network segment, so that the computer network is not affected.
7.5.1 Change the camera IP address to: 192.168.110.206
7.5.2 Default Gateway: 192.168.110.254
7.5.3 Alternate DNS: 192.168.110.7
7.5.4 Preferred DNS: 192.168.110.8

7.5.5 Return PC’s IP to the original IP address, and select Obtain an IP address automatically

7.6 Software upgrade (upgrade if there is a new version)
7.6.1 After successfully login, you will enter the Video viewing interface.
In the setting interface, you can set Pan and tilt control, Zoom, Focus, and set, call, clear of preset positions, etc.
7.6.2 Select “System Settings” – → “System Management” – → “Maintenance Settings” to enter the following interface

7.6.2.1 Open upgrade file “. dat” to Upgrade automatically if needed.
7.6.2.2 Restart the camera and prompts “Upgrade succeeded”. Log in to the network and check whether the software version is consistent with the upgrade file to ensure that the upgrading is successful. Then click “Restore factory default” to restart and restore the parameters to the factory default setting. (IP default 192.168.0.206, User default: admin, password default: admin)

Installation Instructions

8.1 Surface Installation
Put the camera on the desk flatly, and make sure the camera is in a horizontal position. If you want to put the camera on an oblique surface, please make sure the angle of inclination is less than 15 degrees to ensure the camera pan and tilt work in normal operation.

8.2 Wall Mount Installation

Trouble Shooting

Before requesting service to service engineer, please refer to the following methods to remove failures. If the failures still can’t be solved, please contact us for assistance.

Q: The video of the camera cannot be displayed on the screen.

A: Please check the connection between power cable, video cable, camera and monitor, fix the connector on each end.

Q: It’s unable to Pan, Tilt and Zoom camera.

A: Because the menu was displayed on monitor. Please re-operate after exiting the menu.

Q: Why the camera rotates for about 10 seconds after power on?

A: This is the normal self-test of the camera.

Q: Poor Image quality while using in church or other low-light conditions.

A: Press menu (ON/OFF) to adjust backlight effect to suit the church lighting properly.

Q: Remote control is not working or insensitive.

A: 1. Not work, please replace batteries. 2. Not sensitive: Choose the correct “IR select” number to corrspond to the camera. Control the camera within 10m (32.8ft). Remove the obstacles. Aim at the sensor which is in front of the camera when controlling it.

Q: USB interface is not identifiable.

A: Please check if the USB cable and extension cable are well connected or not. If yes, change to another USB interface and try to connect again.

Q: It won't be controlled via RS-232/RS-485 when camera connect to PC.

A: Make sure it is a correct connection between the camera and PC. (Reference to RS-485 and RS-232 Pins distribution on page 12).

Q: Why no ceiling mount bracket?

A: Camera comes with wall mount, ceiling mount or tripod brackets need to buy separately.

Q: Does this camera has built-in mic?

A: No, this camera comes with no built-in mic.

Q: Can we control the camera only by the remote control?

A: You can control the camera by remote control, keyboard controller (joystick), and software.

Maintenance Services

All products purchased from our company are guaranteed to keep in good repair for 36 months. If there are any quality problems during the guarantee period, we will maintain them for free.
Under any of the following warranties, related maintenance costs will be collected:

1. Product was not normally used.
2. Fire, electric shock, outside object collapse or other natural disasters causing the equipment damaged.
3. Unauthorized repair, misuse, abuse or change.

Warranty Card
Thank you so much for choosing our products.
User’s Info
Name:………….
Email:………….
Tel:………………
Post Code:…….
Address:………………………
Product’s Info
Product Name:………………….
Factory Serial Number:………
Fault Description.
………………………………………….
Attention

1. This card is considered as the protection to fix warranty, so please reserve it carefully. Please fill in truthfully.
2. Please indicate the model number, factory serial number and the detailed description of the fault information.

Make every meeting better and easier!

Documents / Resources

| TONGVEO 20X HD Conference Camera [pdf] User Manual
20X HD Conference Camera, 20X HD, Conference Camera, Camera
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