Ribao HCS-25 High Speed Coin Counter User Manual

Ribao HCS-25 High-Speed Coin Counter

Service Contact

Ribao Technology (USA) Inc

• Address ~15151 Surveyor Blvd Ste BI Ad<t1son,TX 75001
• Email:
  • [email protected]
  • [email protected]
• Telephone: +1 (469)206 6052
• Mob: +1(206)406 7653

Matters needing attention:

Dear customer, thank you very much for choosing products from Suzhou Ribao Technology Co., LTD. Dedicated to providing you with good pre-sale, sale, and after-sales service. The contents of this instruction manual will be updated as required without prior notice. The company owns the copyright, and without the company’s permission shall not be copied, forwarded, or translated. For future use, please keep the warranty card together with the instruction manual. Warranty terms are at the discretion of each distributor, please consult the distributor of the product for details.

Introduction and intended use

Safety information

• Always follow basic safety precautions when using this product to reduce the risk of injury from fire or electric shock.
• Observe all warnings and instructions marked on the product.
• Do not install or use this device outdoors, near water, or when you are wet.
• Install the product securely on a stable surface. See also chapter “Installation”
• Do never exceed the specified load of the bag, given in the chapter “Installation”. Otherwise, the machine can tilt and dropdown.
• Do not touch the coin disc when it is in operation. Take extra care of long hair or loose clothing (e.g. tie). If it is caught in the machine, switch off the power immediately.
• Unplug the HCS-25 from the wall outlets before cleaning.
• Do not clean the machine with chemical cleaner and do not use blowing gas. Otherwise, parts can be damaged or an explosion/flash may occur.
• If the product does not operate normally, see chapter “Troubleshooting”.
• Do not operate the machine when the covers are removed. Servicing must be carried out by qualified service personnel.

Warnings

On the machine and in this manual standardised warning symbols are used. These are explained as follows:

• Warning Warning of possible danger, such as moving parts.
• Electrical danger Warning of possible injuries through electrical shocks
• Risk of tilting
  • Warning of possible device tilting.
  • Do not exceed the weight of 9 kg in the counting bag and 7 kg in the reject bag. (see also Chapter “Installation”)

Machine overview

Front / Rear view

User interface

Key chart

Installation

Environment and working space

• Make sure the environment does comply with the specifications given in chapter 1.1 and 11.
• Make sure the HCS-25 has proper electrical grounding.
• The main fuse protection must be minimum 1,5A.
• Install the HCS-25 where no one can step on it or trip over the line cord, and the line cord cannot be damaged.
• The seat area must be stable, solid, and smooth.
• The bagging unit of the machine must protrude the table edge so that the connected bag hangs freely. But take care that the front feet of the HCS-25 remain in full size on the desk.

Bag, Reject device installation

The HCS-25 has one counting and one reject exit. The counting exit is provided to clamp a coin bag on it, but can be also used for the optional tubing kit. On the reject exit a cup or a bagging unit can be attached. When using the reject bagging unit the HCS-25 must be placed on the right side of the desk, so the reject bag hangs freely.

Warning of possible device tilting.

Do not exceed the weight of 9 kg (about 1000x 2€ coins) in the counting bag and 7 kg (about 800x 2€ coins) in the reject bag. Install a support shelf where the bag rest on it, if higher weights are in use.

A bag is fixed by: Move the metal ring upwards, wrap the bag around the tube and clamp it by moving down the ring Before you start counting, set always the thickness and diameter according the coin size you want to count.

Note: Smaller coins will rejected but larger coins will stay in the machine and may cause jams.

If tokens or other coins need to be count, those are not marked on the scale, set the correct size as follow:

• Thickness
  Open the right top cover. Turn the Thickness adjuster to maximum. Place the token under the thickness block and turn the adjuster slowly down until it gently touch the token. Turn the adjuster backward until the token moves freely, without resitance, between disc and thickness block

• Diameter
  Lift up the transport belt. Turn the Diameter adjuster to maximum. Place the token on the transport track and turn the adjuster slowly narrow until it gently touch the token. Turn the adjuster backward until the token moves freely and has side clearance of about 0.4 mm.

Coin preparation

Before loading coins into the machine inspect and remove all foreign objects. Also sort off damaged, lubricated or sticking coins.

• Insert the coin guides on the tray.
• Make sure the support rod of the tray is vertical aligned.

Warning possible machine dump

Setting menu

To enter the Setting menu press the “1” key. Use “0” to scroll up, “1” to scroll down and “2” to enter or change the selected option. To return to the main setting menu or go back to counting press the “On/Off” key.

System Setting

Currently there are three sub menus available.

1. Alarm signal: ON (beep always) / Off (no beep) / Error (beep only by error)
2. Date & Time: Enter numbers with numeric keypad and press On/Off to save and exit
3. Factory Default: Press “2” and confirm with “1” to reset all settings (e.g. denom. values and bag stops)

• Screen display
  This function is disabled by default and does not need to be modified.

• Counting mode
  Press “2” to change between Piece or Value counting

• Batch selection

  • The HCS-25 has three stop levels:
  • Batch 1: Individual stop number for every denomination
  • Batch 2: One stop number for all denominations
  • Off: Non stop

Quantity/Batch Setting

For example, to set the denomination and the preset quantity, select the place to be modified through number “0” and number “1”, and then click number “2” to enter. Set the denomination and quantity by number “0”-number “9”, then click “MEMORY” to save, and press “START/STOP” twice to return to the main interface.

Background services

• Figure 1: After clicking “Service counter” to enter, you can view the total historical counting number
• Figure 2: The total historical counting is 5;
• Figure 3: If you need to clear the historical data, press number “2” to enter, press the “CLEAR” key, and enter the initial password: 1308 to clear the data.

Operation

Before counting make always sure the selected settings, denominations and count memories meet your approbations.

Select Denomination

• Adjust the thickness and diameter knob to the desired coin size and mount an empty coin bag on the counting exit.
• Press the “0” key several times until the requested denomination / coin number appears.
  If the count or bag content were not zero, there will be a warning message: “Are you sure you want to proceed”. If you press “1” (Yes) the two counters will automatically cleared. With “2” (No) the coin number will not be changed.
  After the last coin number “9” a total symbol ” ” appears. It represents the sum of all saved counts and cannot used for counting.

Counting

• Press “On/Off” key to start the count, or push the coin exit to activate the Quick-change switch. The HCS-25 shows the counted quantity or value. When the count is finished the machine stops automatically. (You can also press “On/Off” or push again the coin exit to stop the count manuall.

It is now possible to

• RM: Print the count
• M: Save the count into the memory
• C: Clear the count and bag content
• C (long): Clear the count memory of this denomination
• On/Off: Count more coins

The machine stops with “B1 Stop” if the pre-selected stop is reached. The count will automatically transferred to the memory and the bag content counter will set to zero. Replace the bag with an empty one.

Note: Value or piece counting is selectable in Setting menu, option “Counting mode”

Memory

Add Memory

The HCS-25 adds automatically full bags to the memory. When a count is finished and a bag stop is not reached, it is possible to accumulate the count to the memory by pressing “M”. After pressing “M” the Count/ Value is reset to “0”.

Show Memory

Press the “0” key several times until the Total symbol ” ” appears. Here you can see the sum of all saved counts.

Press

• RM: Print the total
• C (long): Clear all totals
• 0: Select a denomination

Note: Uncomplete counts being not saved with “M” are not in the Memory

Batch Stop

Setting a Batch

• The HCS-25 has three batch levels. The batch level is defined in the “Setting” menu.
• Batch 1: Set different batch number for each denomination.
• Batch 2: Set one same batch number for all denominations.
• Off: Non stop
• Pre-set batch is possible to change during counting.
• Press “BATCH” key and enter with the numeric keypad a new stop between 0…99999. Press “MEMORY” to save the new batch.
• Alternative standard batch numbers (500, 1000, 2000, 5000, 10000) can be used by pressing “BATCH” key.

If you change to another denomination batch and the bactch content is not zero, there will be a warning message “Do you want to clear count and bag?” Press “1” (Yes) to clear the two counters or “2” (No) to count further without clearing

Note: A steady stop in “Batch 1” must be entered in the Setting menu, option “Deno/Batch setting”.

Clear incomplete bag

When you install an empty bag without a request of the HCS-25, you must clear the batch content. Otherwise the counter does not start with “0”, which may lead to a wrong batch stop. To delete the batch content hold the “B” key for about 3 seconds.

Maintenance

For optimum performance and error free operation, cleaning must be performed regularly. High usage requires more frequent maintenance!

CAUTION: Always turn off and unplug the power cord before maintaining the HCS-25. Daily cleaning: Remove the dirt from the coin track. Wipe the dust away under the counting sensor. Use a soft brush and a lint-free cloth.

Troubleshooting

In case of an error event, the HCS-25 stops and shows an error message. The messages and locations are explained below. When the error is solved, confirm the message and press On/Off to count further. When the error appears repeatedly and you cannot fix that problem, please call the service and tell them the error message.

change the denomination and delete the current count and coins in bag.

Press “2” (No) to cancel the operation and count further or save the current

 | B1 (or 2) stop| The pre-set bag stop for the current coin number/ denomination is reached.| Replace the bag. Press START or the Quick-change switch to count further. Note: The complete count is automatically saved in the memory and

the bag counter is set to zero.

1| Coin under sensor| There are coins or foreign bodies jam under the coin counting

sensor

| Open the right top cover. Lift up the transport belt. Clean the count sensor and remove jammed objects. Control

the coin diameter setting.

 | Enter denom.

value

| There is no value configured for the

selected denomination

| Select another denomination or enter a value in the “Deno/ Batch setting”

menu.

 | Motor does not start (w/o error| The total memory is| Select a denomination with the “1” key.
 | Please empty the bag| When clearing the count result, also the bag content will set to zero.| Empty the bag. Press START or the Quick- change switch to repeat the count.
 | Press “M” to save| To confirm and activate the new setting.| Press “M” to confirm and activate the new setting.
2| Side cover open| The right top cover is not closed.| Close the cover.
 | To activate, count and bag will cleared| A new bag stop was selected but the counters weren’t zero.| Press “1” to clear the count and bag content.

Press “2” to cancel. The stop before is still active.

3| Transport jam| The coin transport does not operate. Coins or foreign bodies jamming on the disc or under the transport belt.| Open the right top cover. Lift up the transport belt. Remove jammed objects. Control the coin diameter and thickness setting.

Check that the motor switch is activated when the right top cover is

 | Value overflow. Clear| The counted value or memory does exceed the maximum| Print (if available) and then clear the counter or memory.

Error locations:

Specifications

50/60 Hz

| Count modes| Piece and Value counting (9 denominations, free programmable)
Power consumpti on| 60 W Peak

22 W Operation

8 W Standby

| Speed| Up to 3,400 coins per minute
Acoustic noise level| LpA < 79 dB(A)

(uncertainty: 2)

LpA Standby < 1 dB(A)

| Chute

hopper capacity

| 1,500 coins
Operatin g temperat| 10° C to 35° C (50F –

95F)

| Start/Stop| On/Off key Quick-change

switch Foot pedal

Operati

ng humidit

| 20% to 80% RH (

non- condensing )

| Bag stop| 2 levels

0 – 99,999 coins Individual stop per

Dimensio ns Height Depth| mm (with closed chute) 190

350

235

| Memory| Total and bag content
Weight| 7.0 Kg| Connectivity| LAN (Ethernet), USB 2.0, RS232, Start/stop
Coin size range| Diameter: 14 – 34 mm

Thickness: 0.8 – 3.8 mm

| Software Update| SD-Card
Display| 3” colour LCD| Options| see „Accessories”

Accessories

Included in delivery: Power cord, user manual, number scales, reject box and reject bagging unit.

Copyright © 2019 RIBAO TECHNOLOGY CO., LTD. User Manual Edition 3, 08/2020

FREQUENTLY ASKED QUESTIONS

What is the Ribao HCS-25 High-Speed Coin Counter?

The Ribao HCS-25 is a high-speed coin counter designed for efficient and accurate counting of coins. It is commonly used in banks, financial institutions, and retail environments to streamline coin handling processes.

How does the Ribao HCS-25 Coin Counter work?

The Ribao HCS-25 utilizes advanced technology to quickly and accurately count coins. It often includes features such as size and thickness recognition to distinguish between different coin denominations during the counting process.

Is the Ribao HCS-25 suitable for counting different currencies?

Yes, the Ribao HCS-25 is designed to handle various currencies, providing versatility for businesses dealing with multiple types of coins. The machine is adjustable to accommodate different coin sizes and thicknesses.

Can the Ribao HCS-25 sort coins into different denominations?

Yes, the Ribao HCS-25 often includes sorting features that allow it to organize coins into different denominations during the counting process. This sorting capability enhances the efficiency of coin handling operations.

What is the counting speed of the Ribao HCS-25 High-Speed Coin Counter?

The counting speed of the Ribao HCS-25 is typically high, allowing for rapid processing of large quantities of coins. The exact counting speed may vary, and it's advisable to check the product specifications for specific details.

Is the Ribao HCS-25 suitable for commercial use?

Yes, the Ribao HCS-25 is specifically designed for commercial use. It is ideal for businesses that handle a significant volume of coins regularly, such as banks, retail stores, and casinos.

Can the Ribao HCS-25 detect counterfeit coins?

The Ribao HCS-25 may include features to detect counterfeit coins, such as size and thickness recognition. However, it's essential to check the product specifications and features to confirm the machine's counterfeit detection capabilities.

What is the hopper capacity of the Ribao HCS-25 Coin Counter?

The hopper capacity of the Ribao HCS-25 may vary, but it is typically designed to accommodate a substantial number of coins, reducing the need for frequent reloading during counting sessions.

Is the Ribao HCS-25 easy to operate?

Yes, the Ribao HCS-25 is typically designed with user-friendly features and an intuitive interface, making it easy to operate. Clear instructions are often provided in the user manual for straightforward use.

Can the Ribao HCS-25 be used for different coin denominations simultaneously?

Yes, the Ribao HCS-25 is often designed to count and sort different coin denominations simultaneously. This feature enhances efficiency by allowing users to process a mix of coins without the need for separate counting sessions.

Does the Ribao HCS-25 require regular maintenance?

Regular maintenance is recommended to ensure optimal performance and longevity of the Ribao HCS-25. This may include cleaning the machine, checking for debris, and following the manufacturer's maintenance guidelines.

Is technical support available for the Ribao HCS-25 Coin Counter?

Many manufacturers offer technical support and customer assistance for the Ribao HCS-25 to address setup, usage, and troubleshooting questions. It's advisable to check the manufacturer's support channels for assistance.

Can the Ribao HCS-25 be used in tandem with other cash handling equipment?

Yes, the Ribao HCS-25 is often compatible with other cash handling equipment, allowing businesses to create a comprehensive cash processing system. Integration options may vary, so users should check for compatibility features.

Is the Ribao HCS-25 designed for long-lasting use?

Yes, the Ribao HCS-25 is typically built to be durable and reliable, ensuring it can provide long-lasting coin counting solutions for various commercial applications.

Can the Ribao HCS-25 be used in a retail cash office?

Yes, the Ribao HCS-25 is suitable for use in retail cash offices where efficient coin counting and sorting are essential for daily operations. Its high-speed capabilities make it well-suited for commercial environments.

What safety features does the Ribao HCS-25 Coin Counter have?

The Ribao HCS-25 may include safety features such as automatic shutoff mechanisms to prevent overheating and ensure safe operation. Users should refer to the product documentation for specific safety features.

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