VORNADO AVH2 Advanced Whole Room Heater User Guide

: June 14, 2024
: Vornado

Table of Contents

VORNADO AVH2 Advanced Whole Room Heater
Product Information
Usage Instructions
IMPORTANT SAFETY INSTRUCTIONS
INSTALLATION WARNING
FCC CONSUMER ADVISEMENT
SAFETY FEATURES
CONTROLS
HOW TO USE
CLEANING
STORAGE
RESET HEATER
RESETTING YOUR VORNADO HEATER
TROUBLESHOOTING
WARRANTY
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

VORNADO AVH2 Advanced Whole Room Heater

Product Information

Model: AVH2 ADVANCED WHOLE ROOM HEATER
Intended Use: This product is designed to heat and circulate the air in indoor living spaces only. It is intended for floor use only and is not suitable for commercial or industrial use. The heater should not be used in bathrooms, laundry areas, or similar damp locations. Unauthorized use or modification of the product may result in damage or injury and will void the product warranty.

Usage Instructions

Read All Instructions: Before using the heater, carefully read and familiarize yourself with all operating and safety instructions provided in the owner’s guide.
Important Safety Instructions: Follow these basic precautions to reduce the risk of fire, electric shock, injury, and hyperthermia:
- Risk to Children and Impaired Persons: Extreme caution must be exercised when installing, operating, cleaning, and maintaining the product around children aged 12 and younger, as well as individuals with reduced physical, sensory, or mental capabilities. Ensure that children do not play with the appliance, its parts, or packaging material.
- Risk for Heat Stroke (Hyperthermia): Hyperthermia can be life-threatening. If you experience symptoms such as high body temperature, headache, nausea, vomiting, tiredness, dizziness, fainting, and rapid pulse, turn off the heater and seek medical attention. To prevent hyperthermia, do not leave the product running unattended in a confined space around infants or individuals with reduced physical, sensory, or mental capabilities.
Installation: Follow these guidelines during installation to reduce the risk of fire, electrical shock, and injury:
- Ensure that the heater is not blocked in any manner.
- Keep all parts of the product (appliance, power cord, plug, packaging, etc.) away from furnaces, fireplaces, stoves, or other high-temperature heat sources.
- Place the heater on a stable and even surface. Do not use it on an elevated surface such as a shelf or desktop.
- Operate the heater only in an upright position.
- Avoid contact between the appliance, power supply, power cord, and plug with water. Do not use the product on wet surfaces or in a bathtub or shower.

Please refer to the owner’s guide available at www.vornado.com for the most up-to-date information and complete instructions.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THIS HEATER IMPORTANT SAFETY INSTRUCTIONS

This owner’s guide and any additional inserts are considered part of the product. They contain important information about safety, use and disposal. Before using the product, please familiarize yourself with all operating and safety instructions. Please keep all documents for future reference and pass these documents on, together with the product, to any future owner. See www.vornado.com. to view, download and print the most current version of this owner’s guide.
INTENDED USE: This product is intended to heat and circulate the air in indoor living spaces only. This product is intended for floor use only. This product is not intended for commercial or industrial use. This heater is not intended for use in bathrooms, laundry areas, and similar damp locations. The manufacturer assumes no responsibility for damage or injury due to unauthorized use or product modification. Failure to follow these directions will void the product warranty.

WARNING: When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, injury to persons, and hyperthermia, including the following:
WARNING: Risk to Children and Impaired Persons
- Extreme caution is required during the installation, operation, cleaning and maintenance of this product by or around children 12 years of age and younger and anyone with reduced physical, sensory or mental capabilities, and whenever the heater is left operating and unattended.
- Children should be supervised to ensure that they do not play with the appliance, its parts, and packaging material.
WARNING: Risk for Heat Stroke (Hyperthermia)
- Hyperthermia can result in death. Symptoms of hyperthermia include high body temperature, headache, nausea, vomiting, tiredness, dizziness, fainting, and rapid pulse. If you begin to experience symptoms related to hyperthermia, turn off the heater and seek medical attention.
- To avoid excessive room temperatures which can cause hyperthermia: DO NOT leave the product running unattended in a confined space around infants, or individuals with reduced physical, sensory, or mental capabilities.

INSTALLATION WARNING

INSTALLATION WARNING— To reduce the risk of fire, electrical shock, and injury to persons, observe the following:

A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or ﬂammable liquids are used or stored.
Do not use this heater in an RV, boat, or during any application where battery power is converted to AC power.
Place this product at least 3 feet away on all sides from electrical outlets, furniture, pillows, bedding, papers, clothes, curtains and other objects that may cause or catch on fire.
Do not place the heater near a bed because objects such as pillows or blankets can fall off the bed and be ignited by the heater.
To prevent a possible ﬁre, do not place the heater on soft surfaces, like a bed, where air intakes or exhaust can be blocked in any manner.
No part of this product (the appliance, power cord, plug, packaging, etc.) should be placed near furnaces, fireplaces, stoves or other high-temperature heat sources.
Do not use on an uneven or unstable surface.
Do not use this product on an elevated surface such as a shelf or desktop. Use only while placed on the floor. Operate only in the upright position.
This appliance, power supply, power cord, and plug cannot come into contact with water.
Do not use this product on wet surfaces. Do not use this product in a bathtub or shower or position where it may fall into a bathtub, shower, laundry, swimming pool or other water container. Do not use in a window, outdoors, or exposed to weather or elements.
Do not run cord under the carpeting. Do not cover the cord with throw rugs, runners, or similar coverings.
Do not route under furniture or appliances. Arrange the cord away from the traffic area so that it will not be tripped over.
The cord should not hang over the edges of counters or be placed where it can be crimped or closed indoors. Place the appliance near an easily accessible outlet so the product can be unplugged quickly during an emergency.
Do not modify the product with any aftermarket accessory.

SAFE USE WARNING— To reduce the risk of fire, electrical shock, and injury to persons, observe the following:

Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause ﬁre, electric shock, or injury to persons.
Extreme caution is required at all times a heater is in operation. Always unplug the heater when not in use. Vornado does not recommend unattended and unsupervised use of this heater.
This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this heater.
Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
Do not use this heater on a surge-protected unit or Ground Fault Circuit Interrupted (GFCI) outlet.
Before plugging a power cord into an electrical outlet, be sure that all electrical information on the rating label, including voltage, is compatible with your outlet’s power supply.
To reduce the likelihood of circuit overload, fire, and electric shock, do not operate with a solid-state speed device, such as a dimmer control switch. Do not use this heater with a timer designed to automatically turn the unit on or off, as this may accidentally disable the heater’s thermal cutout safety feature.
Use of this appliance on the same electrical circuit as another high-energy use product, such as a vacuum cleaner, blender, variable speed fan or circular saw is not advised.
Risk of fire. Do not operate any heater with a damaged cord or plug or after the heater malfunctions, or has been dropped or damaged in any manner. Discard the heater, or return to a Vornado-authorized service facility for examination and/or repair.
Do not sit or stand on the product.
Never use the cord as a handle or otherwise yank, strain, or stretch the power cord.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or ﬁre, or damage the heater.
Check your heater cord and plug connections. A loose ﬁtting outlet can cause the plug to overheat or cause a ﬁre. Be sure to plug ﬁts tight in the outlet. Check frequently during use to make sure the plug and outlet are not hot. If so, discontinue using heater and have outlet replaced by a qualiﬁed electrician.
Never ignore the signs of an electrical problem, such as warm outlet cover plates, sparks when plugging in or operating, and lights flickering/dimming during operation. Immediately turn off and unplug the appliance if any such problems are noticed. Contact a qualified electrician to investigate possible causes before operating the appliance again.
- Note: Heaters draw more current than small appliances, overheating of the outlet may occur even if it has not occurred with the other appliances.
Before moving, repositioning, servicing, cleaning, and when not in use, use the product controls to turn off the power and then unplug. To disconnect from the outlet, grasp and pull only the plug. Also, power off and unplug if the product will be left unattended for an extended period of time or during electrical storms.
This appliance has a polarized plug (one blade is wider than the other.) To reduce the risk of electrical shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.
If your heater suddenly stops working:
- This heater is equipped with a thermal cutout safety feature designed to automatically shut off when overheating is detected. See the “RESET HEATER” instructions in this guide to determine how to check and reset the heater.
- If the heater and other electrical products suddenly stop working at the same time, your home circuit breaker or fuse may have tripped due to an overload of power.
Consider only running your heater on the “low” setting, only running one heater at once unplugging all other electrical products while running the heater, and/or hiring an electrician to install an additional circuit to your home’s electrical system.

SERVICING WARNING— To reduce the risk of fire, electrical shock, and injury to persons, observe the following:

Clean your product regularly, only as instructed in this manual. Prior to cleaning, turn off the power on your product and unplug it. Do not use gasoline, thinners, solvents, ammonia, or other chemicals for cleaning. Refer to the CLEANING instructions provided.
Do not open appliance housing while the product is plugged in.
To avoid the risk of shock, all service and/or repairs must be done by a Vornado Authorized Service Center.

FCC CONSUMER ADVISEMENT

This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

This device may not cause harmful interference, and
this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult Vornado Consumer Service or the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Supplier’s FCC Declaration of Conformity

Unique Identifier: Vornado Model AVH2 Advanced
Responsible Party: Vornado Air LLC
Mailing Address: 415 E. 13th St., Andover, KS 67002
Contact: www.vornado.com.

SAFETY FEATURES

TIP-OVER: If the heater tips over, the safety shut-off system cuts power to the heater. Position the heater back in an upright position and power is restored.

CONTROLS

To change the temperature display from Fahrenheit to Celsius, press and hold (+) and (-) for 3 seconds.

HOW TO USE

Before use, check the appliance for visible damage. DO NOT USE THIS HEATER if there is evidence of damage. If any damage is found, contact Vornado Air LLC at 1-800-234-0604.

Use the integrated handle on the back of the heater for lifting and carrying.
Position the heater so airflow is not obstructed.
Plug the power cord into a standard 120V/60hz wall outlet. Do not use it with a power strip. Ensure the plug fits firmly into the outlet.
Press the power button and select a Mode . Next, set the thermostat to the desired temperature using -/+. To use as a fan year-round, use the Mode button to select Fan Only. FA will appear on the display. The fan will run continuously on high speed if in Continuous and on low speed if in Auto.

Continuous

On High and Low heat, select Continuous Fan and the fan will run continuously. Once in continuous mode, the + and – keys will only display CH (Continuous High) or CL (Continuous Low).

Auto

On High heat, select Auto Fan to allow both the fan and heat output to vary. On Low heat, the fan will always maintain low fan speed.
Set a timer to automatically power the heater off by pressing it. The red indicator light above “timer on” will illuminate red when the timer is in use. Press to select the amount of time in one-hour intervals, up to 12 hours. To cancel the timer operation, select 0 hours.

COOL DOWN

When you power off your heater, it automatically enters a cool-down routine in which the heating element turns off, and the fan exhausts the remaining heat. During Cool Down, the display counts down from three and then powers off completely.

CLEANING

Because your heater moves a substantial amount of air, it will need regular cleaning. Cleaning the outside of the heater is recommended on a weekly basis to remove dust accumulation. If service is required, return your heater to Vornado. See WARRANTY for instructions.

Unplug the heater before cleaning.
Use the brush attachment on your household vacuum cleaner to vacuum any accumulated dust off the Air Inlets located on the sides of heater.
- You should periodically blow out the heater with pressurized air to keep heat element and motor clear of dust, hair and debris that can build up inside the heater as it moves air during use. This also eliminates unwanted odors caused by accumulation of these particles inside the unit.
Use brush attachment on your household vacuum cleaner to vacuum any accumulated dust off the Front Outlet Grille.
Wipe down entire heater with a soft, dry cloth.
- Note: Do not modify the product with any aftermarket accessory.

STORAGE

During the off-season or after extended periods of non-use, you may choose to store your heater. To ensure the long life of the product, it is recommended to store your heater by following these instructions:

Cleaning is recommended before storage.

Unplug the power cord and bundle it loosely.
Cover, or place back in retail carton if available. This will prevent the heater from accumulating dust over time.
Store the heater in a cool and dry location.

DISPOSAL
Dispose of all packaging materials in an environmentally responsible manner.

RESET HEATER

RESETTING YOUR VORNADO HEATER

Your Vornado Heater has a multilevel safety shut-off system designed to prevent overheating. Overheating may occur when the inlets or outlets are blocked. If this happens, the safety shut-off system will cut power to the heater and you will need to manually reset the heater.

Power the heater off, then unplug the power cord. Make sure the unit is on a flat, level surface, and ensure that it is not covered in any way.
Remove any obstructions.
Wait 5–10 minutes, allowing the heater to cool down.
Plug in the power cord and place the heater in the desired position.
Press the power button. Your Vornado heater should now function normally.

Note: If the safety shut-off system repeatedly shuts off your heater or if it will not reset after following the above procedure, call the Vornado Consumer Services Department toll-free at 1-800-234-0604.

TROUBLESHOOTING

PROBLEM/POSSIBLE CAUSE AND SOLUTION

The Unit fails to power on.| | The unit is not plugged in. Plug the power cord into an electrical outlet. Ensure a tight fit between the plug and the outlet. See IMPORTANT SAFETY INSTRUCTIONS. The household circuit breaker has tripped or blown fuse. Reset the circuit breaker or replace the fuse. See IMPORTANT SAFETY INSTRUCTIONS. Ground fault circuit interrupter (GFCI) has tripped. Ground fault circuit interrupters are not recommended for use and may cause nuisance tripping. If tripping does occur, relocate the unit to a standard wall outlet. The unit has overheated. Automatic Safety Shut-Off has initiated. See RESET HEATER. This unit features an internal tip switch that activates and will shut the unit off if the unit tips over. Ensure the unit is on a flat, horizontal surface. The unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.
---|---|---
The Unit is not producing a sufficient amount of heat.| | Ensure the unit is set to High Heat and the thermostat is set to the highest temperature setting. Switch the unit to continuous heat mode. Close all doors and windows to trap heat. Allow the unit to fully circulate the heat throughout the room; may take several minutes.

WARRANTY

We expect this product to be perfect. If you’re not satisfied with this product, let us know.

Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser thisVornado® Whole Room Heater (“Product”) is free from defects in material or workmanship for a period of five (5) years from the date of purchase.
If any such defect is discovered within the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty service: Call 1-800-234-0604 or email help@vornado.com to obtain a Return Authorization (“RA”). Please have or include your Product’s model number and serial number, as well as your name, address, city, state, zip code, e-mail, and phone number when contacting
Vornado for warranty service. Or to file a contactless warranty claim, visit vornado.com/contact-us.
After receiving the RA form, ship your Product to Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street Andover, KS 67002. For your convenience, please have your model number and serial number when contacting Vornado with service inquiries.
To ensure proper handling, packages must be clearly marked with the RA number. Packages not clearly marked with the RA number may be refused at the receiving dock. Please allow 2-3 weeks for warranty service and return of your Product after the Product is received.
This warranty does not apply to defects resulting from abuse of the Product, modification, alteration, mishandling, improper maintenance, commercial use or repair or service of the
Product by anyone other than Vornado; damages which occur in shipment or are attributed to acts of God.
Improper product use, which includes using an external device that alters or converts the voltage or frequency of electricity, or shipping a Vornado product to a country not intended for use will void all warranties.
Any unauthorized product modification, repair by an unauthorized repair center, or use of non-approved replacement parts is not recommended and any consequences will not be covered by support services or product warranties.
The product warranty will be honored only on models that are being used in the country intended.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OFANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may have other rights that vary from state to state. The manufacturer assumes no responsibility for damage caused by failure to follow these instructions or improper product use. Any such actions will invalidate the product warranty.
All company names and product names are trademarks of their respective owners. ©
All rights reserved. All technical information, data, and instructions for the installation, connection, and operation contained in these instructions for use correspond to the latest available information at the time of printing.
The contents of this manual may differ slightly from the actual product. Observe any additional supplements.
We’re Here to Help
800.234.0604
vornado.com.
help@vornado.com.