WORLD EYECAM a429 DMSS Mobile Surveillance App User Guide

WORLD EYECAM a429 DMSS Mobile Surveillance App

Product Information

The DMSS app (DMSS) is a mobile application that provides
functions and operations for surveillance devices. It allows users
to control, monitor, and manage their devices remotely.

Safety Instructions:

The manual includes signal words to indicate different levels of
potential hazards and risks. It is important to pay attention to
these signal words to ensure safety during product usage.

result in death or serious injury.
WARNING| Indicates a medium potential hazard which, if not avoided,
could result in slight or moderate injury.
CAUTION| Indicates a low potential hazard which, if not avoided, could
result in property damage, data loss, reductions in performance, or
unpredictable results.
TIPS| Provides methods to help you solve a problem or save time.
NOTE| Provides additional information as a supplement to the
text.

Revision History:

The DMSS app has undergone several updates and revisions to
improve its functionality and user experience. The current version
is V1.4.0, released in January 2022.

entrusting and sharing devices, and added countries that support
device entrusting services. Optimized device details. Updated the
descriptions of all the chapters. Updated images.| January 2022
V1.3.0| Added illumination settings function. Added function of
entrusting device in batches. Updated device sharing functions.
Added IPC external alarm.| April 2021
V1.2.0| Optimized language. Updated images. Deleted cloud storage and
FAQ.| January 2021
V1.1.0| Reorganized manual structure. Updated and optimized
descriptions for all chapters. Updated images.| January 2020
V1.0.0| First release.| July 2019

Privacy Protection Notice:

As the user of the DMSS app and the data controller, it is important to comply with local privacy protection laws and regulations when collecting personal data of others such as their face, fingerprints, and license plate number. Measures should be implemented to protect the legitimate rights and interests of individuals, including providing clear identification of surveillance areas and required contact information.

About the Manual:

The manual provided is for reference purposes only. There may be slight differences between the manual and the actual product. It is important to operate the product in compliance with the manual to avoid any losses. The manual will be updated according to the latest laws and regulations. For detailed information, refer to the paper user’s manual, CD-ROM, scan the QR code, or visit the official website. All designs and software are subject to change without prior notice, and there might be errors or deviations in the print or description of functions, operations, and technical data. Please contact customer service for the latest program and supplementary documentation. If the manual in PDF format cannot be opened, upgrade the reader software or try using other mainstream reader software.

DMSS App
User’s Manual
V1.4.0

Foreword

General

This manual introduces the functions and operations of the DMSS app (hereinafter referred to as “DMSS”).

Safety Instructions

The following signal words might appear in the manual.

Signal Words

Meaning

DANGER

Indicates a high potential hazard which, if not avoided, will result in death or serious injury.

WARNING CAUTION

Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in property damage, data loss, reductions in performance, or unpredictable results.

TIPS

Provides methods to help you solve a problem or save time.

NOTE

Provides additional information as a supplement to the text.

Revision History

Version V1.4.0
V1.3.0 V1.2.0 V1.1.0 V1.0.0

Revision Content
Updated methods for adding devices. Optimized the function for entrusting and sharing
devices, and added countries that support device entrusting services. Optimized device details. Updated the descriptions of all the chapters. Updated images.
Added illumination settings function. Added function of entrusting device in batches. Updated device sharing functions. Added IPC external alarm
Optimized language. Updated images Deleted cloud storage, and FAQ.
Reorganized manual structure. Updated and optimized descriptions for all chapters. Updated images.
First release.

Release Time January 2022
April 2021 January 2021 January 2020 July 2019

I

Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their face, fingerprints, and license plate number. You need to be in compliance with your local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures which include but are not limited: Providing clear and visible identification to inform people of the existence of the surveillance area and provide required contact information.
About the Manual
The manual is for reference only. Slight differences might be found between the manual and the product.
We are not liable for losses incurred due to operating the product in ways that are not in compliance with the manual.
The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version.
All designs and software are subject to change without prior written notice. Product updates might result in some differences appearing between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation.
There might be errors in the print or deviations in the description of the functions, operations and technical data. If there is any doubt or dispute, we reserve the right of final explanation.
Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened.
All trademarks, registered trademarks and company names in the manual are properties of their respective owners.
Please visit our website, contact the supplier or customer service if any problems occur while using the device.
If there is any uncertainty or controversy, we reserve the right of final explanation.
II

Overview

1.1 Introduction
DMSS is a mobile surveillance app with functions such as remote monitoring, video playback, push notifications, remote configuration, device sharing and entrusting. Devices such as IPC, NVR, XVR, VTO, door bells, alarm hubs, and access controllers can be added.
1.2 Applicable OS
Android 5.0 or later. iOS 9.0 or later.
1

2 Login
For first-time use, you need to create an account. This user manual uses the operations for iOS as an example.
2.1 Signing Up
Step 1 Search for DMSS in the App store, and then download the app. For Android users, you can go to Google Play to download DMSS.
Step 2 On your phone, tap to start the app. Figure 2-1 Login
Step 3 Create an account. 1) On the Login screen, tap Sign up.
2

Figure 2-2 Sign up
2) Enter your email address and password. Tap to show the password, and the icon will become .
3) Read the User Agreement and Privacy Policy, and then select the I have read and agree to checkbox.
4) Tap Get verification code, check your email box for the verification code, and then enter the code.
Use the verification code within 60 seconds of receiving it. Otherwise, the verification code will become invalid.
3

Figure 2-3 Enter verification code
5) Tap OK. Step 4 On the Login screen, enter your email and password, and then tap Log in.
You can modify the password on the Me > Account Management > Modify Password.
2.2 Resetting the Password
On the Login screen, you can reset your password. Step 1 On the Welcome screen, tap Forget password?.
4

Figure 2-4 Login
Step 2 On the Forget password screen, enter the email address that you set during registration, set a new password, confirm it, and then tap Get verification code. Figure 2-5 Forget password
Step 3 On the Forget password screen, enter the verification code obtained from the email, and then tap OK. Use the verification code within 60 seconds of receiving it. Otherwise, the verification code will become invalid.
5

Figure 2-6 Enter verification code Step 4 On the Welcome screen, tap Log in to log in directly.
6

Home

Figure 3-1 Home

Table 3-1 Home

No.

Description

1

Click or mode.

to switch between displaying device details in list mode or picture

Tap to add devices.

2

You can add devices by manually entering the device SN, scanning the QR code,

entering the IP of the device or specific domain, or by performing an online

searching.

3

Tap , and then enter keywords to search for a device.

4

Function modules.

5

Displays added devices.

Tap

to view details on the device, and share and entrust devices.

6

You can select

Move to the Top to pin the device to the top of the device

list.

7

Tap to open the Live screen. For details, see “6 Live View”.

Navigation bar. 8
Three tabs: Home, Message and Me.

7

Adding Devices

You can add devices by manually entering the device SN, scanning the QR code, entering the IP of the device or specific domain, or by performing an online searching.
4.1 Adding by SN/QR Code
You can add devices by scanning the QR code or manually entering the SN. Step 1 On the Home screen, tap , and then select SN/Scan.
Figure 4-1 Add by SN/QR code

Step 2 Step 3

Add a device. Scan the device QR code directly, or tap and import the QR code picture to add a
device. Tap Manually Enter SN, and then enter the device SN to manually add a device. Select the device type, and then tap Next.

Step 4

Tap Next if the system identifies the device type automatically. On the Add Device screen, customize the device name, enter the username and the device password, and then tap Save.

4.2 Adding by IP/Domain searching
You can add devices by entering the IP of the device or specific domain. Step 1 On the Home screen, tap , and then select IP/Domain.

8

Figure 4-2 Add by IP/domain searching
Step 2 Select the device type, and then tap Next. Step 3 Enter information as needed, and then tap Save.
4.3 Adding through Online Searching
You can search for online devices and add them. Step 1 On the Home screen, tap , and then select Online Search.
Figure 4-3 Add through online search
Step 2 On the Select Device screen, select the device as needed. Step 3 On the Add Device screen, enter information as needed, and then tap Save.
9

Basic Operations

After adding devices, you can perform basic operations, such as configuring the parameters of devices, restarting and deleting devices on the Device Details screen, sharing and entrusting devices, creating device cards, and setting and changing the password of the device.
The interface might vary depending on the device.

5.1 Configuring Devices

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 Configure parameters on the Device Details screen.

Figure 5-1 Device details

Table 5-1 Device details

No.

Description

1

Tap to share the device. For details on sharing the devices, see “5.2 Sharing Devices”.

10

No.

Description

View basic information on the device, including device model, SN, and the maximum and current number of connectible channels.

Tap

to open the Device Configuration screen, and then modify the

device name and password, and view linked channels and the SN. For details 2
on modifying the device password, see “5.5 Resetting and Modifying the Device Password”.

On the Device Configuration screen, you can tap to copy the device SN.
Configure devices. Device configuration can be divided into five categories: alarm settings, video play settings, device config, general config, and other basic configurations.

Some devices do not have the above 5 categories in the device configuration section. Please configure the device based on your actual situation.

For details on performing operations in Alarm Settings, see “5.1.5.1.2 Alarm

3

Settings”.

For details on performing operations in Video Play Settings, see “5.1.2 Video

Play Settings”.

For details on performing operations in Device Config, see “5.1.3 Device

Configuration”.

For details on performing operations in General Config, see “5.1.4 General

Configuration”.

For details on performing operations in Others, see “5.1.5 Others”.

4

Tap Restart to restart the device.

5

Tap Delete to delete the device.

5.1.1 Alarm Settings
You can subscribe for alarm messages, disable alarm linkage, set push notifications, and more.

5.1.1.1 Notification

You can subscribe for alarm messages to have notifications sent to DMSS when an alarm is triggered. You can set the type of notification to be sent. Multiple types of notifications can be selected simultaneously. This section uses configuring the IP camera as an example.

Procedure
Step 1 Step 2

On the Home screen, tap

next to a device, and then tap Device Details.

On the Alarm Setting section, tap Notification, and then configure the parameters.

Tap Others to display more notification types.

11

Figure 5-2 Notification

Table 5-2 Configure notification push

Notification Type

Description

Motion Detection

The alarm is triggered when a target is moving abnormally in the picture.

SMD

Select Motion: Human or Motion: Vehicle.

Intrusion Alarm Tripwire Alarm Scene Changing Abandoned Object

The alarm is triggered when the defined rules for functions are broken such as for Tripwire, Intrusion, Abandoned Object, and Scene Changing.

Video Mask

Alarm is triggered when the monitoring image is shielded and the output video is in single color.

Disk Alarm

Alarm is triggered when there is no disk, or disk error occurs.

Face Alarm

The alarm is triggered when human faces are detected in the image.

Temperature Not Within The alarm is triggered when the temperature is not within the

Thresholds

thresholds.

IPC Offline Alarm

The alarm is triggered when the IPC is offline.

License Plate Recognition

The alarm is triggered when detecting a blocklist vehicle.

Defocus

The alarm is triggered when the camera cannot focus on the target or the image has softened or become blurred.

Missing Object

The alarm is triggered when an object is missing from the image.

Fast Moving

The alarm is triggered when there is a fast moving target in the image.

Loitering Detection

The alarm is triggered when people are loitering in the image.

12

Notification Type People Stranding Fire Alarm Smoking Alarm Phone Call Alarm
IPC External Alarm
Local Alarm
Network Alarm Solar Energy Alarm Crowd Alarm

Description
The alarm is triggered when people remain in a location for longer than the defined time.
An alarm is triggered by the presence of fire.
An alarm is triggered by the presence of smoke.
The alarm is triggered when people are making a phone call.
When a device that is connected to an IPC, such as an NVR, is added to DMSS, notifications will be sent when an alarm is generated on the IPC.
Connect the alarm device to the alarm input port of the added device. When an alarm is triggered, alarm linkage actions will be performed.
Notifications are sent when a network alarm occurs.
An alarm is triggered when solar energy levels are low.
The alarm is triggered when there are a lot of people in the area, and crowd density reaches the limit.

5.1.1.2 Multi-channel Alarm Subscription
On the Alarm Setting section, tap Multi-channel Alarm Subscription, you can subscribe alarm messages for several channels of the device simultaneously, after which alarm notification can be pushed to the DMSS when the alarm is triggered. The configuration for the multi-channels are the same as that of the device. For details on the notification type description, see “5.1.1.1 Notification”.

5.1.1.3 Alarm Ringtone Settings

You can configure alarm ringtone.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Alarm Setting section, tap Alarm Ringtone Setting.

Step 3 On the Alarm Ringtone Setting screen, tap next to Alarm and Siren Linkage to

enable the function.

A prompt window will appear to alert you that the siren is very loud. If you are sure that

you want to enable this function, tap OK, and then will become .

Step 4 Set an alarm ringtone.

Select an existing alarm ringtone.

Tap , and then hold to create your own custom ringtone.

Tap when you finish recording. Tap if you want to pause recording.

13

Figure 5-3 Custom a ringtone

5.1.1.4 Disabling Alarm Linkage
On the Alarm Setting section, tap alarm linkage.

next to Disable Alarm Linkage to disable the function of

5.1.2 Video Play Settings
You can set video stream parameters, create your own custom audio and perform video encryption.

5.1.2.1 Stream Settings

You can set video streams and the size of the video player.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Video Play Settings section, tap Stream Setting, and then configure parameters.

Select video streams from Sub or Main for live view or video playback.

Main: Has a large bit stream, small image compression size, and high resolution, but

also requires large bandwidth.

Sub: Has a smaller bit stream, smooth video, and requires less bandwidth. It is used

to replace main stream when the available bandwidth is insufficient.

Select Fit Screen Size or Original Screen for the size of the video player.

14

Figure 5-4 Stream setting

5.1.2.2 Customizing Audio and Video Encryption

Background Information
You can create your own custom audio and perform video encryption. After enabling Custom Audio and Video Encryption, you need to enter the password for live view and playback (cloud videos included).

Procedure
Step 1 Step 2
Step 3

On the Home screen, tap

next to a device, and then tap Device Details.

In the Video Play Settings section, tap Custom Audio and Video Encryption, and then

configure parameters.

On the Custom Audio and Video Encryption screen, tap

next to Custom Audio

and Video Encryption to enable the function.

Figure 5-5 Custom audio and video encryption

Step 4 Step 5

After a prompt appears, tap Enable.

On the Password Setting screen, set a password, and then tap Save.

After setting the password, Modify Password and Forget password will appear on the

Custom Audio and Video Encryption screen, and

will become .

Related Operations
To modify the password, tap Modify Password on the Custom Audio and Video Encryption screen, and then enter the old and new password.
To change the password if you forget the old one, tap Forget Password on the Custom Audio and Video Encryption screen, and a verification email will be sent to your linked email. Enter the verification code from the email and then create a new password.

15

5.1.3 Device Configuration
You can set an audio recording, white light and LED indicator.

5.1.3.1 Audio Recording
In the Device Config section, tap function.

next to Audio Recording to enable audio recording

5.1.3.2 White Light

You can set white light.

White light is activated when an alarm (such as motion detection or human detection) is triggered,

and switches off when targets are not in the surveillance area.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Device Config section, tap White Light.

Step 3 On the White Light screen, tap

next to Alarm and White Light Linkage to enable

the function.

Figure 5-6 Alarm and White Light Linkage

Step 4 Tap Brightness, and then select from 1, 2, 3, and 4 for brightness. Figure 5-7 Brightness

Step 5 Tap Save. 16

5.1.3.3 LED Indicator
On the Device Config section, tap LED Indicator to set LED indicator.

5.1.4 General Configuration
You can set the time zone, share devices and view device updating information.

5.1.4.1 Time Zone

When your region has Daylight Saving Time (DST), you can select the time zone and set DST.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 On the Device Details screen, tap Time Zone of the General Config section.

Figure 5-8 Time zone

Step 3 Step 4

Select the time zone that the device is in. (Optional) Tap next to DST to enable the function, and then set the start time and end time of the DST.

5.1.4.2 Cloud Update
On the Cloud Update screen of the General Config section, you can view the current device version and upgrade the device when a new version is discovered by the system.

5.1.5 Others
You can remotely configure devices and set alarm output in the Others section.

5.1.5.1 Remote Configuration

You can remotely configure the device including video detection, alarm settings, camera settings,

storage management, and image adjustment.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 On the Device Details screen, tap Remote Configuration in the Others section, and then

perform operations.

17

Figure 5-9 Remote configuration

5.1.5.1.1 Video Detection

When a target is detected as moving within the defined conditions, or the video image is shielded, the system will perform alarm linkage actions.

Motion Detection

An alarm linkage action is performed when a moving target appears in the image, and its speed

reaches the sensitivity level.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 On the Others section, select Remote Configuration > Video Detection > Motion

Detection.

Step 3 Select the device channel that you want to configure.

Step 4 Tap next to Enable to enable the function.

Step 5 Tap next to Advanced Configuration to enable the function, and then configure

other parameters.

18

Figure 5-10 Advanced configuration (motion detection)

Table 5-3 Advanced configuration (motion detection)

Function

Description

Arm/Disarm Period

Set arming periods. The alarm can only be triggered when it occurs during the defined period.
Select dates, tap next to defined arming period, and then tap Save. For details, see Figure 5-11.

Anti-dither

Set the anti-dither period from 0 s to 600 s. Only one motion detection event is recorded during the period.

Sensitivity

Set the sensitivity value from 0 to 100. It is easier to trigger an alarm when the sensitivity level is higher.

Region Setting

Set the motion detection region. The entire video image is the monitoring area by default. For details, see Figure 5-12.
Tap to set the motion detection region. Tap to clear the zone you have set. Tap , and then pinch or stretch out your fingers to zoom in or out of
the image.

19

Function Record Delay Alarm Output Delay Snapshot

Description

Tap

next to Record to enable the function, and then the system

records automatically when an alarm is triggered.

The record will be generated for the alarm at the time that was selected and will be sent after the alarm ends

Tap

next to Alarm Output to enable the function, and then the

connected alarm output device will be linked when the alarm is triggered.

The alarm keeps output for the defined time after the alarm is ended.

Tap

next to Snapshot to enable the function, and then the system

will automatically capture pictures when the alarm is triggered.

Figure 5-11 Arm/Disarm period

Figure 5-12 Region setting

Video Mask

An Alarm is triggered when the monitoring image is shielded or the output video is in a single color.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Others section, select Remote Configuration > Video Detection > Motion

Detection.

20

Step 3 Step 4 Step 5

Select the device channel that you want to configure. Tap next to Enable to enable the function. Tap next to Advanced Configuration to enable the function, and then configure other parameters. For details, see Table 5-3.

Figure 5-13 Advanced configuration (video mask)

Step 6 Tap Save.

5.1.5.1.2 Alarm Settings

When an alarm is triggered, alarm actions are linked such as recording, snapshot, and alarm output. Alarm types (mainly for network video recorders) include local alarm, network alarm, IPC external alarm, IPC offline alarm, and PIR alarm. This section uses setting local alarm as an example.

Table 5-4 Alarm setting

Alarm Type

Description

Local Alarm Network Alarm

Connect the alarm device to the alarm input port of the added device. When the alarm is triggered, alarm linkage actions will be performed.
An alarm linkage action is performed when an alarm signal is transmitted to the device through network.

21

Alarm Type

Description

IPC External Alarm

Connect the IPC to the alarm input device. When the alarm is triggered, alarm linkage actions will be performed.

IPC Offline Alarm

Alarm linkage actions will be performed when the added device and IPC are disconnected.

PIR Alarm

The alarm is triggered when an object is detected by a PIR-based motion detector.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Others section, select Remote Configuration > Alarm Setting > Local Alarm.

Step 3 Select the device channel that you want to configure.

Step 4 Tap next to Enable to enable the function.

Step 5 Tap next to Advanced Configuration to enable the function, and then configure

other parameters. For details, see Table 5-3.

Step 6 Tap Save.

22

Figure 5-14 Advance configuration (local alarm)

5.1.5.1.3 Camera Settings

You can set the parameters for video stream.

You can set video stream parameters such as encoding mode, resolution, frame rate, bit rate type,

and bitrate.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Others section, select Remote Configuration > Camera Setting > Video Stream.

Step 3 Select the device channel you want to configure.

Step 4 (Optional) Set channel name.

Step 5

We recommend setting a channel name that is easy to be recognized. You can set this according to the installation location of the device. Select main stream or sub stream.

23

Figure 5-15 Video stream (main)

Function Main/Sub
Encode Mode Video Audio Resolution Frame rate

Table 5-5 Video stream parameters
Description
Main stream: Has a large bit stream, small image compression size, and high resolution, but also requires large bandwidth.
Sub stream: Has a smaller bit stream, smooth video, and requires less bandwidth. It is used to replace main stream when the available bandwidth is insufficient.
MJPEG: The image requires high bit rate to ensure clarity. It is recommended to set the Bitrate value to the to the highest value for better image quality.
H.264: Main Profile encode mode. H.264H: High Profile encode mode. It uses a smaller bandwidth
than H.264, while maintaining the same image quality.
This parameter can be set only when you select sub stream. Enable Video, and then the video stream type will become sub stream.
Set the audio stream type as main stream or sub stream.
Set the resolution for video stream. The higher the resolution, the better the video quality, but the larger the bandwidth needs to be.
The supported resolutions vary depending on the device. Please be advised.
Set the frame rate from 1 to 25. The higher the frame rate, the smoother and more vivid the video is, but the larger the bandwidth needs to be.

24

Function
Bitrate Type
Quality Bitrate Step 6 Tap Save.

Description
CBR (Constant Bit Rate): There is very little change in the bitrate. It remains close to the defined bitrate value. When the scene is complicated, the image might not be clear. But when the scene is simple, the bandwidth might be wasted.
VBR (Variable Bit Rate): The bitrate changes with the monitoring scene to make the image clear when the scene is complicated. Very little bandwidth is needed for these types of simple scenes.
This parameter can be configured only when the Bitrate Type is set as VBR. The higher the quality is, the larger the bandwidth needs to be.
Set the video bitrate. The higher the bitrate is, the faster the data is transmitted.

5.1.5.1.4 Record Plans

You can configure the device recording period and recording type.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Others section, select Remote Configuration > Record Plan.

Step 3 Select the device channel you want to configure.

Different recording types have different colors. Green: Normal video recordings. Orange: Record when the motion detection alarm is triggered. Red: Alarm recording. Record when an alarm is triggered.

25

Figure 5-16 Schedule
Step 4 Tap , select the date, and then set the start time and end time of the period (up to 6 periods can be set for each day). Tap Copy, select other days, and then the defined arming period will be applied to the selected days.
26

Figure 5-17 Set recording

Step 5 Tap Save.

5.1.5.1.5 Image Adjustment

You can adjust settings for the live view image such as focus, zoom, brightness, contrast, and image

quality.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Others section, select Remote Configuration > Image Adjustment.

Step 3 Select the device channel you want to configure, and then the system goes to the Live

screen.

Step 4 Perform operations on the app.

27

Figure 5-18 Image adjustment

Function Focus/Zoom

Table 5-6 Function icon descriptions

Description

Tap Tap

to zoom in or out of the image. to adjust the focus to make the image clearer

Tap + or­ on the image to adjust the focus or zoom effect.

28

Function Rotate/Flip
Image effect Video quality

Description

Tap

to rotate or flip the image.

: Flip horizontally.

: Flip vertically.

: Rotate 90° anticlockwise.

: Rotate 90° clockwise.

: Rotate 180°.

Tap

to adjust image effects.

: Brightness.

: Contrast.

: Hue.

: Saturation.

: Restore to default.

Tap

to adjust the quality of the live video.

: Real-time mode.

: Fluent mode.

: Auto mode.

5.1.5.1.6 Storage Manager

You can view the storage capacity of the SD card or HDD, and format the SD card or HDD.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Others section, select Remote Configuration > Storage Manager.

Step 3 View the storage capacity of the SD card or HDD. You can also tap Format the Disk to

format the SD card or HDD if you need to.

29

Figure 5-19 Storage

5.1.5.1.7 Arm/Disarm Period

You can set arming periods. The alarm can only be triggered when it occurs during the defined

period.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Others section, select Remote Configuration > Arm/Disarm Period.

Step 3 Set arming periods. For details on setting arming periods, see Table 5-3.

5.1.5.2 Alarm Output

You can set the alarm output mode as close, manual, or automatic. When the added device has

connected to an alarm output device, and Alarm Output is enabled in Video Detection or Alarm

Setting, you need to set the alarm output mode for alarm linkages to take effect.

Step 1 On the Home screen, tap

next to a device, and then tap Device Details.

Step 2 In the Others section, tap Alarm Output.

30

Figure 5-20 Alarm output

Step 3

Set the alarm output mode. Close: Alarm is disabled. Manual: Alarm is always on. Automatic: Alarm is triggered only when the alarm event occurs.

5.2 Sharing Devices

You can share devices with up to 6 DMSS users.

You can go to

Device Sharing,

Device Details > , or

Device

Details > Device Sharing to share the device. These methods are similar. This section uses sharing

devices on

Device Sharing as an example.

Step 1 On the Home screen, tap

next to a device, and then tap Device Sharing.

Figure 5-21 Share device

Step 2 Step 3

On the Device Sharing screen, share the device with the user by entering their DMSS account or scanning their QR code. Select permissions as needed. You can select Playback, Alarm Push Notifications, or Device Control. Live View is

31

selected by default, and cannot be disabled.

Step 4

Permissions for alarm devices are different to other devices. Select device permissions for users based on your actual need. Tap OK. The account that you shared the device with will appear on the Shared User section of the Device Sharing screen.

5.3 Entrusting Devices
You can entrust devices one by one or in batches.

Device entrusting services are available in some countries, including France, Benelux, Italy, Spanish Portuguese, Germany, Hungary, Czech Republic, Turkey, Baltic Sea, Poland, Latin America, Russia, Myanmar, Thailand, Vietnam, Algeria, Tunisia, Tanzania, South Africa, Australia, and India.

5.3.1 Entrusting Devices One by One

You can entrust a device to one enterprise.

Procedure
Step 1 On the Home screen, tap

next to a device, and then tap Device Entrusting.

Figure 5-22 Entrust a device

Step 2

On the Entrust to Company screen, tap

, and then scan the corresponding QR code

of the installer, or tap installer.

and import the QR code picture to entrust the device to the

Step 3

You can ask installers for their QR codes. On the Entrust to Company screen, select entrusting periods, and company viewing permissions, and then tap OK.

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Step 4

You must select at least one viewing permission from Health Diagnosis Package and Alarm Management.
Enterprise information will be automatically recognized after you scan the QR code of the installer.
View entrusting details on the Entrust to Company screen. When successfully entrusted, To be Reviewed will change to Delivered.

After an entrusting request has been successfully sent, a message will pop up on the Home screen. You need to wait for a response from the installer, which will be displayed on the Me > Mailbox > Personal screen.
Related Operations
To change permissions, go to the Entrust to Company screen, and then tap Change Permissions.
To withdraw entrusting permissions, go to the Entrust to Company screen, and then tap Withdraw.
To renew entrusting periods, go to the Entrust to Company screen, and then tap Renew.
5.3.2 Entrusting Devices in Batches
You can entrust devices to one enterprise in batches. Step 1 On the Home screen, select Me > Batch Entrust.
Figure 5-23 Entrust devices in batches

Step 2

On the Select Device screen, select the devices to be entrusted, and then entrust those to the enterprise. The process for entrusting multiple devices is the same as entrusting a single device. For details, see “5.3.1 Entrusting Devices One by One”.

5.4 Creating Device Cards
You can quickly add devices by scanning the device card. Step 1 On the Me screen, tap Export Device. Step 2 Select devices (10 at most), and then tap Create Device Card.

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Figure 5-24 Create device card

Step 3 (Optional) Enter the password, and then tap OK.

You need to enter the password when you import devices by scanning the device card. Step 4 Save the QR code of the device card to your album.

5.5 Resetting and Modifying the Device Password

You can go to

Device Details >

Modify Device Password to modify the device

password. If you forget the device password, you can go to Me > Tool Manager > Device Password

Management to reset the device password. The methods for these two processes are similar. This

section uses resetting the device password as an example.

Step 1 On the Me screen, tap Setting.

Step 2 Tap next to Password Protection.

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Step 3 Step 4

On the Password Protection screen, enter the new and confirmed password.

Tap OK.

After successfully resetting the device password,

will become , and Modify

Password will appear on the Setting screen.

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Live View

You can view monitoring channels and perform operations such as taking snapshots, recording videos, and adding channels to favorites. Step 1 On the Home screen, tap . Step 2 Play a channel or multiple channels.
Play a channel: Tap in the window, and then select a channel from the device list to be played.
Play multiple channels: Tap , and select channels from the device list as needed.

Step 3

When the number of displayed channels exceeds the maximum number of available windows, you can swipe left or right to view the other live videos. View and perform operations for the live videos.

Figure 6-1 Live view of a single channel

Table 6-1 Live view function icons

No. Icon/Function

Description

Device details.

1

Tap

to go to the Device Details screen, and then you can

configure your device. For details, see “5.1 Configuring Devices”.

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No. Icon/Function 2 Other functions
/ / / 3 //
4

Description To change the position of a video, tap and hold the video, and
then move it to the target window. Double tap to enlarge a window, and then double tap again to
restore it to its original size. To delete a video, tap and hold the video until the trash bin
appears on the top of the screen, and then drag the video to the trash bin, and release it. If the video is not playing properly, tap Help in the window to find solutions to solve the problem. Play/Pause. Video stream. Tap to switch between SD and HD video quality.
Mute/Unmute.
Split view. You can display in 1, 4, 9, or 16 views.
To focus on a single window, double-tap the video in the window to zoom in. Change the image orientation to landscape. Video playback. For details on performing operations on the Playback screen, see “7 Video Playback”. Take snapshot.
You can configure the capture mode in Me > Setting. For details, see “13 Me”.
Snapshots are saved in the My Files. For details, see “13 Me”. Two-way audio. Channel talk: Talk to a person through a channel that is
playing. Device talk: Talk to a person through the device.
Two-way audio is available on select models. If device talk is available, the system will prompt you to select
between device talk and channel talk. Otherwise, only channel talk is available. Video recording.
Recorded videos are saved in the My Files. For details, see “13 Me”

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No. Icon/Function /

Description

Memory play/Close videos. Memory play: To play the last channels that were played, tap

and a tick will appear in the center.

Close videos: To close all the channels that are being played,

tap

and a cross will appear in the center.

Favorites.
Select a video, tap , and then select an existing file that you want to save the video to.

If you want to create a new folder, select the name of the folder.

, and then enter

PTZ control. Select a video, tap

, and then tap to control the PTZ.

Tap

to zoom in or out of the image.

Tap

to adjust the brightness of the video.

Tap

, select the preset point, and then tap to turn the

PTZ to the monitored target. Use to control PTZ directions: Left, right, up, down,
upper-left, upper-right, lower-left, and lower-right are all supported.

You can also use gestures to control the PTZ.
Swipe on the screen to control the PTZ direction. Pinch or stretch out your fingers on the screen to zoom in or
out.

Only one window is displayed during PTZ control. The PTZ function is available on select models.

Tap

, and then select

to enable white light. Select

to enable buzzer.

The function is available on select models. Fisheye. Select a video, tap , and then tap to enable fisheye. Swipe on the screen to adjust the display effect of video image.
The function is available on select models.

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No. Icon/Function 5

Description Wiper. Select a video, tap , tap , and then the wiper control screen is displayed. Tap Single, and the wiper wipes once, and then stops. Tap Enable, and then configure the time interval for the wiper
to work within. Tap Stop, the wiper stops working.
The function is available on select models. Alarm messages. Tap , and then select the date to view videos from that time.

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Video Playback

Prerequisites
Before you can play back a video, you need to set alarm rules and record plans for the channel.

Background Information
You can search for and play back videos according to the time, video type, and channels.

Procedure

Step 1 On the Home screen, tap

.

Step 2 Tap or to select a channel or multiple channels.

Figure 7-1 Video playback

Function / /

Table 7-1 Video playback function icons Description
For details on icons, see Table 6-1.

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Function

Description

//

Play slowly/Play fast/Play by frame.

Clip videos.

Select a video, and then tap to clip the video. Drag the time bar, tap to set a start point, and then tap to set a stop point.

Time bar

The color block indicates the different types of recorded videos. Grey: All videos. Green: Regular videos. Red: Alarm videos. Orange: Motion detection videos. Yellow: Smart videos.

Step 3

Drag the time bar to view recordings linked to the different time frames. Pinch or stretch out your fingers to zoom into the bar.

Tap

to change the date and type of recording.

Dates with a blue dot have videos.

The recording types are as follows:

All: Play all the recording types.

Regular: Normal recordings.

Alarm: Recordings of when alarms were triggered, such as audio alarm and local alarm.

Motion: Recordings of when motion detection alarms were triggered.

Smart: Recordings of when smart event alarms were triggered such as face detection

and recognition, IVS, video metadata, and more.

Motion: Vehicle: Recordings of when vehicles were detected and motion detection

alarms were triggered.

Motion: Human: Recordings of when humans were detected and motion detection

alarms were triggered.

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Figure 7-2 Playback conditions 42

Video Call

You can watch the live view, access video intercoms, make video calls between the device and the app, lock and unlock doors, and more. Step 1 On the Home screen, tap . Step 2 Tap or to select a channel.
Figure 8-1 Door

Function / /
/

Table 8-1 Video call function icons Description
For details on icons, see Table 6-1.

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Function

Description

Answer/End the call. Receive calls from the VTO on the app: Tap to answer the call; tap to decline or hang up the call. /
Enable Alarm Subscription for the VTO to receive calls from the VTO on DMSS.
Unlock the door.

Step 3

VTO that have two locks can be added to DMSS. Tap select or to unlock the door. View the call history between the VTO and the app. Tap Alarm Message on the bottom of the screen.

, and then

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Access

You can view door status, unlock records, remotely unlock the door, watch live video of the access control device, and more.

On the Home screen, tap

.

Figure 9-1 Access control device

Function Switch device

Table 9-1 Function icon description Description

Tap

to select another access control device.

45

Function Device details Door status Unlock
Unlock records
More Live view

Description

Tap

to go to the Device Details screen, and then you can view

unlock records from the last 7 days.

You can also tap

of the access control device on the Home screen,

and then tap Device Details.

: The door is locked. : The door is unlocked.

Tap Unlock to unlock the door.

Display person name, ID, unlock time, and unlock methods.

: Remotely unlock the door through the app.

: Unlock by card.

: Unlock by fingerprint.

: Unlock by password.

: Unlock by key.

: Unlock by face.

: Duress unlock.

: Unlock methods combination.

: Unlock by group combination.

: Failed to unlock the door.

Tap More at the bottom of the screen to view unlock records from the last 7 days.

Tap Live View to go to live view of the device. See Figure 9-2. Tap for snapshot. Tap to switch between SD and HD video quality. Tap to mute the video, and tap to unmute the video.

Tap

to unlock the door.

Tap to record videos.

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Figure 9-2 Access (live) 47

Alarm

Prerequisites
Make sure that you have added a hub before performing configurations. Make sure that the hub has a stable internet connection. Make sure that the hub is disarmed.

Background Information
You can manage alarm hubs and accessories, and perform operations such as arming and disarming, configuring alarm devices.

Procedure
Step 1 Step 2 Step 3 Step 4
Step 5

On the Home screen, tap .

Tap to select a hub.

On the hub screen, tap

, and then the icon becomes

.

Tap to add the accessories. For details on adding the accessories, see the user’s manual

of the corresponding device.

Arm and disarm the detectors in a single area or all the areas through manual or scheduled

operations.

Single Arming and Disarming: Arm and disarm the detectors in a single area. For details,

see “10.1 Single Arming and Disarming”.

Global Arming and Disarming: Arm and disarm the detectors in all the areas. For details,

see “10.2 Global Arming and Disarming”.

Manual Arming and Disarming: Arm the security system through the DMSS app or

keyfob.

Schedule Arming and Disarming: Arm and disarm the detectors by schedule. For

details, see “10.4 Scheduled Arming and Disarming”.

Related Operations
To view and edit the parameters of the hub, go to the hub screen, and then tap . For information on configuring parameters for the General Config section, see “5.1.4 General Configuration”. To view the status of the hub, tap Hub Status on the Device Config section. For details on icons,
see the user’s manual of the corresponding hub. To edit the parameters of the hub, tap Hub Setting. For details on the parameters, see the user’s
manual of the corresponding hub.

10.1 Single Arming and Disarming

You can arm and disarm the detectors in a single area.

Step 1 On the Home screen, tap .

Step 2 On the hub screen, tap

, and then the icon becomes

.

Step 3 Tap an area, and then select from Home, Away, Disarm, and Disable in the pop-up

window.

Home: An arming mode that allows you to arm the system when inside the area of the

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alarm system. Away: Arm the system when you leave the area of the alarm system. Disarm: Turn the security system off. The opposite of arming. Disable: Close the current screen.
Figure 10-1 Arm a single area

10.2 Global Arming and Disarming

Prerequisites
Make sure that you have enabled the Global Arming/Disarming function. On the hub screen, select > Hub Setting, and then enable Global Arming/Disarming.

Background Information
You can arm and disarm the detectors in all the areas.

Procedure
Step 1 Step 2

On the Home screen, tap . On the hub screen, select from Home, Away, and Disarm on the upper screen.

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Figure 10-2 Global arming and disarming
10.3 Manual Arming and Disarming
You can arm the security system through the DMSS app or keyfob. To arm and disarm the detectors in a single area or all the areas, see “10.1 Single Arming and
Disarming”, and “10.2 Global Arming and Disarming”. To operate through the keyfob, you need to assign the control permissions of the areas to the
keyfob first. For details, see the user’s manual of the corresponding keyfob.
10.4 Scheduled Arming and Disarming
You can setup a schedule to arm and disarm detectors. You can configure arming plans, including arming area, modes and periods. Step 1 On the Home screen, tap . Step 2 On the hub screen, select > Hub Setting > Scheduled Arming/Disarming. Step 3 On the Scheduled Arming/Disarming screen, tap Add, and then configure arming plans.
Name: Customize a name for the arming plans. Area: Select a single or multiple areas that you want to arm. Command Setting: Select from Home, Away, and Disarm. Time: Set an arming time.
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To apply the arming time to other days, tap Repeat and select the days you want. Forced Arming: Select as needed.
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Message

Alarm messages generated by devices that were added can be pushed to the DMSS app. You can view recorded videos, the live video, and picture of alarm events.
You need to set alarm rules and enable the alarm function of the device or channel.
11.1 Subscribing for Alarm Messages
You can subscribe for alarm messages, and then alarm notifications will be pushed to DMSS when an alarm is triggered. For details on subscribing for alarm messages, see “5.1.1.1 Notification”.
11.2 Viewing Messages
On the Message screen, you can view messages for alarms, errors, the system and your personal messages.
Figure 11-1 Message

Type Alarm Message

Table 11-1 Message

Messages

Description

All Messages

Displays all the alarm messages related to the cameras and alarm devices.

Camera Message

Displays messages about the cameras.

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Type

Messages

Description

Alarm Message

Display messages about the alarm devices.

Personal message

Displays personal messages such as notifications of shared devices and deleted devices.

Mailbox

Exception message

Displays messages on errors, showing the type of error, when it occurred, when it was resolved and the service rating.

Step 1 Step 2

System message

Display messages such as system maintenance and declaration.

On the Home screen, select Message > Alarm Message.

On the Alarm Message screen, tap an alarm event to view its alarm messages.

Figure 11-2 Alarm messages

Messages with red dots have not been viewed as yet.

Step 3 Step 4

To mark messages as read, tap

, select one or multiple messages with red dots,

and then tap Mark as read.

To delete alarm messages, tap

, select one or multiple messages, and then tap

Delete. Tap the alarm message and then its prompt type will be displayed. Tap the alarm message, and then the Playback screen opens. For details on performing operations on the Playback screen, see “7 Video Playback”. Tap Live View on the lower right corner, and then the Live screen opens. For details on performing operations on the Live screen, see “6 Live View”.

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Favorites

Background Information
You can save channels to Favorites to find them easily and go to the Live View when needed.

For details on saving the played video in Favorites, see “6 Live View”.

Procedure
Step 1 Step 2 Step 3

On the Home screen, tap Favorites. Tap , select one or multiple channels from the same device type, and then tap Next. Enter the folder name.

Related Operations
Tap to play channels in this folder simultaneously. Tap to view details on the channels, add more channels, delete existing channels, or rename
the folder. Tap Delete to delete the folder.

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13 Me
Figure 13-1 Me

Name Account management

Table 13-1 Me
Description
Tap to open the Account Management screen. View personal information. Modify the password of the user.
Tap Modify Password, enter the old and the new password, and then tap Done. Delete the account. Select Delete Account > Apply for Deletion to delete the account. Export your account information. 1. Select Export Account Information

Export. 2. Enter your email address, and then tap Next. 3. Check your email box to receive a verification code, and then
enter the code.

Use the verification code within 60 seconds of receiving it. Otherwise, the verification code will become invalid. 4. Check your email box to view the exported account information. Exit DMSS. Tap Log out to exit DMSS.

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Name Device Sharing, Batch Entrust, Export Device My Files Favorites
Setting

Description

For details on sharing and entrusting devices, see “5.2 Sharing Devices” and “5.3.2 Entrusting Devices in Batches”.
For details on exporting devices, see “5.4 Creating Device Cards”.

Snapshots and recorded videos are saved in Files.

For details, see “12 Favorites”.

PTZ Speed: Select the speed for the PTZ camera from 1 to 8. The

higher the value is, the faster the PTZ moves.

Capture Mode: Set quantity of manual snapshot for a single time.

NR Setting: The higher the NR level is, the better the noise

reduction will be.

Hard Decoding: Tap

next to Hard Decoding to enable the

function, and then the performance of video stream will be

improved.

Pushed Video Delay: Set the delay for pushed recordings. You can

select from 10 s, 30 s, 1 min, 2 min, and 5 min.

Default Page: Select the display type.

Password Protection: You can set the password of the device. For details on modifying the device password, see “5.5 Resetting and Modifying the Device Password”.

Region: Select your region.

Auto Play When Not in a Wi-Fi Network: Tap

next to the

Auto Play When Not in a Wi-Fi Network to enable the function,

and then videos can be automatically played with other networks,

such as cellular data.

Notification and Period: Tap

next to Notification to enable

the alarm notifications function, and then you can set the period

for receiving notifications.

General Tool Manager

Notifications can only be sent during the defined period. The period setting is only supported by devices registered to
the account. Appearance Mode:

Keep Match System Settings as default.

If you want to personalize appearance mode, select General >

Appearance Mode, tap

next to Match System Settings,

and then select from Dark or Light.

Picture-in-Picture: Tap

next to Picture-in-Picture to enable

the function, and then the live video can be simultaneously viewed

in the small, floating window.

Clear Cache.

Test the Wi-Fi status and notification pushing status of DMSS, and reset device password.

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Name Entrusting Service Provider
Help and Feedback
Privacy About

Description View information on the entrusting service provider. View a brief introduction of the functions for each module.

Tap

to search for specific functions with keywords.

View the DMSS privacy policy. View information on DMSS.

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www.worldeyecam.com

References

• Worldeyecam IP Security Camera Systems > Worldeyecam, INC

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