Philips HX6321/02 Kids Rechargeable Sonic Toothbrush User Manual

June 14, 2024
Philips

Philips HX6321/02 Kids Rechargeable Sonic Toothbrush

Philips-HX6321-02-Bluetooth-Power-Toothbrush-product

www.philips.com/Sonicare

©2016 Koninklijke Philips N.V. (KPNV). All rights reserved.

Philips and the Philips shield are trademarks of KPNV.

Sonicare and the Sonicare logo are trademarks of Philips Oral Healthcare, LLC and/or KPNV.

Introduction

Congratulations on your purchase and welcome to Philips!

  • To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.
  • You and your child now own a Sonicare-connected toothbrush. The Bluetooth-connected toothbrush interacts with a fun brushing mobile device application to keep your child engaged while learning proper brushing techniques.

Product Components

Sonicare For Kids (Fig. 1)

  • 1 Hygienic travel cap
  • 2 Brush head
  • 3 Handle with soft grip
  • 4 Power on/off button with battery charge indicator
  • 5 Removable panel with replaceable stickers
  • 6 Brushing mode button with mode lights
  • 7 Charger
  • 8 Panel
  • 9 Sticker

IMPORTANT SAFEGUARDS

Warning: READ ALL INSTRUCTIONS BEFORE USE

DANGERS

  • To reduce the risk of electrocution:
    • 1 Do not place or store the product where it can fall or be pulled into a tub or sink.
    • Do not place the product in or drop it into water or any other liquid. 3 Do not reach for a product that has fallen into the water.
    • Unplug immediately.
    • Do not use the product while bathing.

WARNINGS

To reduce the risk of burns, electrocution, fire, or injury to persons:

  • Discontinue use if this product appears damaged in any way (brush head, handle, charger). This product contains no serviceable parts. Refer to chapter ‚Warranty and support‘ if your Sonicare no longer works properly or needs repair.

  • Never use the charger if it has a damaged cord or plug.

  • Do not plug the charger into an outlet with a voltage other than specified on the bottom of the charger. This product is designed to operate within a range of 100 to 240 volts. Voltage converters do not warrant voltage compatibility.

  • Keep the cord away from heated surfaces.

  • Do not use the charger outdoors.

  • Do not use the charger if dropped into water.

  • This product is designed to clean your teeth, gums, and tongue only. Use this product only for its intended use as described in this booklet. Discontinue the use of this product and contact a physician/ dentist if discomfort or pain is experienced.

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a  person responsible for their safety.

  • Young children learning to brush should be supervised to ensure that they do not play with the appliance.

  • Do not use attachments other than those recommended by the manufacturer.

  • If your toothpaste contains peroxide, baking soda, or other bicarbonate (common in whitening toothpaste), thoroughly clean the brush head and the handle with soap and water after each use. Otherwise, the plastic may crack.
    Follow carefully all the safety and warning instructions provided by the manufacturer when you use other devices near water and wet locations. Use the instructions provided by the manufacturer to address any food or liquid spills.

  • Do not charge your phone or tablet in the bathroom.

MEDICAL WARNINGS

  • Consult your dental professional before you use this product if you have had oral or gum surgery in the previous 2 months.
  • Contact your dental professional if excessive bleeding occurs after using this product or bleeding continues to occur after 1 week of use.
  • If you have a pacemaker or other implanted device, contact your physician or the device manufacturer prior to use.
  • This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.
  • Consult your physician prior to using the Sonicare if you have medical concerns.

NOT A TOY

CHECK BRUSH HEADS REGULARLY, CRACKS FROM DROPPING CAN LEAD TO A CHOCKING HAZARD.

Warning : SAVE THESE INSTRUCTIONS

Getting started

Applying the replaceable panel

The Sonicare For Kids comes with 1 replaceable panel.

  1. Remove the adhesive backing from the panel.
  2. Apply the panel to the white section on the front of the handle (Fig. 2).
    • Note: Make sure you line up the cut-out areas on the panel with the buttons on the front of the handle.
  3. Apply your favorite sticker to the panel as shown on the sticker sheet (Fig. 3).

Reapplying a panel that has been removed

  1. Rinse the panel in warm water; you may also use a mild detergent to clean it.
  2. Let the panel air dry.
  3. Reapply the panel to the white section on the front of the handle.

Attaching the brush head

  1. Align the brush head so the bristles point in the same direction as the front of the handle (Fig. 4).
  2. Firmly press the brush head down onto the metal shaft until it stops.
    • Note: There is a small gap between the brush head and the handle.

Charging your Sonicare

  1. Plug the charger into an electrical outlet.
  2. Place the handle on the charger (Fig. 5).
    • The battery charge indicator in the power on/off button flashes, and the handle beeps twice to indicate that the toothbrush is charging.

Battery low

  • If the battery charge of your Sonicare is low, you hear three beeps, and the battery charge indicator flashes rapidly for 1 minute after the brushing cycle.

Battery fully charged

  • When the Sonicare is fully charged, the battery charge indicator stops flashing and remains on for 10 seconds before it turns off.
  • To keep the battery fully charged at all times, you may keep your Sonicare on the charger when not in use. It takes at least 24 hours to fully charge the battery.

Note:

  • When the battery charge is depleted, the handle will emit 2 sets of 5 beeps at the end of a brushing session or when a new brushing session is attempted. The new brushing session does not begin.
  • The green LED will also flash fast until the handle goes to sleep.

Bluetooth Connectivity

  • Before you start the connectivity procedure, make sure your mobile device runs on Bluetooth 4.0 or higher.
    • Note: For the latest information on device compatibility, please visit the App Store or Google Play.

Connecting Your Toothbrush

  1. Download the Philips Sonicare For Kids app from the App Store or Google Play.
  2. Confirm Bluetooth is switched on on your mobile device before you open the app. Check the settings on your mobile device to turn on Bluetooth.
  3. To connect the toothbrush to the app, turn on the toothbrush by pressing either the power on/off button or the brushing mode button. Make sure the toothbrush is not on the charger when you turn it on.
  4. Open the Philips Sonicare For Kids app.
  5. Follow the app instructions displayed on your mobile device. The app automatically connects with the toothbrush. If the toothbrush does not connect, follow the troubleshooting steps provided in the app.
  6. Keep your mobile device close to your toothbrush when you use your toothbrush. Make sure your mobile device is safe in a dry place.

Usage Instructions

Using Your Sonicare Brushing Instructions

  1. Wet the bristles and apply a small amount of toothpaste.
  2. Place the toothbrush bristles against the teeth at a slight angle (45 degrees), where the teeth and the gumline meet. This is to ensure that the whole tooth surface is brushed (Fig. 6).
  3. Press the power on/off button to turn on the Sonicare.
  4. Apply light pressure to maximize Sonicare’s effectiveness and let the Sonicare toothbrush do the brushing for you. Do not scrub (Fig. 7).
  5. Maintain light pressure and gently brush the outer and inner surfaces of all top and bottom teeth while you keep the toothbrush at an angle such that the toothbrush bristles touch the area where the teeth and the gumline meet.
  6. The inner and outer surfaces of the upper and lower back teeth are hard to reach. Spend time brushing these areas, apply light pressure, and maintain the angle of the toothbrush bristles to the gumline (Fig. 8).
  7. Brush the chewing surfaces of all the upper and lower teeth.
  8. While you maintain the angle of the bristles to the gum line, gently move the brush head slowly across the teeth in a small back-and-forth motion so the longer bristles reach between the teeth. Continue this motion throughout the brushing cycle (Fig. 9).
    • Note: To make sure your child brushes evenly throughout the mouth, divide the mouth into 4 sections using the KidPacer feature (see chapter „Features“).
  9. Begin brushing in section 1 (outside top teeth). A short series of tunes indicates it is time to move to section 2 (inside top teeth). At the next series of tunes, move to section 3 (outside bottom teeth). The next series of tunes indicates it is time to move to section 4 (inside bottom teeth). The toothbrush will automatically turn off at the end of the brushing cycle (Fig. 10).

Your Sonicare is Safe to Use on:

  • Braces (brush heads wear out sooner when used on braces)
  • Dental restorations (fillings, crowns, veneers)

Brushing Modes

Press the brushing mode button to toggle between modes (Fig. 11). The green mode light indicates the selected mode.

  • Gentle mode : Full power mode designed for older/independent brushers. When in Gentle mode, the brushing cycle is set at 2 minutes.
  • Extra Gentle mode: Reduced power mode used for training and introducing younger children to the sonic experience. When in Extra Gentle mode, the brushing cycle is initially set at 1 minute and slowly progresses to 2 minutes over time to help young children reach the dentist-recommended 2 minutes of brushing cycle.
  • To manually set the brushing cycle to 2 minutes in Extra Gentle mode, place the handle on the charger and hold down the mode button for 2 seconds. You hear a single beep to indicate the brushing cycle is set to 2 minutes.
  • To manually reset the brushing cycle to 1 minute in Extra Gentle mode, place the handle on the charger and hold down the mode button for 2 seconds. You hear a double beep to indicate the brushing cycle is set to 1 minute.

Features

KidPacer
  • The Sonicare For Kids uses a short series of tunes to alert the brusher to move to the next brushing quadrant of the mouth and concludes the brushing cycle with a congratulatory tune before it automatically turns off. This ensures that the child’s teeth get a thorough, overall clean (see “Brushing instructions”).
    • Note: Instruct your child to brush until they hear the congratulatory tune and the toothbrush turns off.
Easy-start

The Easy-start feature gently increases the power over the first 14 brushings to help you get used to brushing with the Philips Sonicare. The Sonicare For Kids comes with the Easy-start feature activated.

Note: Each of the first 14 brushings must be at least 1 minute in length to properly advance through the Easy-start ramp-up cycle.

Activating or deactivating the Easy-start feature:

  1. Place the handle on the charger.
  2. To activate Easy-start: Press and hold the power on/off button for 2 seconds. You hear 2 beeps to indicate that the Easy-start feature has been activated.
  3. To deactivate Easy-start: Press and hold the power on/off button for 2 seconds. You hear 1 beep to indicate that the Easy-start feature has been deactivated.

Note: Using the Easy-start feature beyond the initial ramp-up period is not recommended and reduces Philips Sonicare’s effectiveness in removing plaque.

Cleaning

Warning: Do not clean brush heads, handles, chargers, charger covers, or replaceable panels in the dishwasher.

Toothbrush Handle

  1. Remove the brush head and rinse the metal shaft area with warm water. Make sure you remove any residual toothpaste (Fig. 12).
    • Caution: Do not push the rubber seal on the metal shaft with sharp objects, as this may cause damage.
  2. Wipe the entire surface of the handle with a damp cloth.

Brush Head

  1. Rinse the brush head and bristles after each use (Fig. 13).
  2. Remove the brush head from the handle and rinse the brush head connection with warm water at least once a week.

Charger

  1. Unplug the charger before you clean it.
  2. Wipe the surface of the charger with a damp cloth. Make sure you remove any toothpaste or other residue from the charger surfaces.

Storage

  • If you are not going to use the Sonicare for an extended period of time, unplug the charger from the electrical outlet, clean it, and store it in a cool and dry place away from direct sunlight.

Replacement Brush Head

  • Replace Sonicare brush heads every 3 months to achieve optimal results.
    • Use only Sonicare For Kids replacement brush heads.

Disposal

  • This appliance contains a rechargeable battery which must be disposed of properly (Fig. 14).
    • Contact your local town or city officials for battery disposal information. You can also call 1-800-8-BATTERY or visit www.rbrc.com for battery drop-off locations.
    • For assistance, visit our website www.philips.com/support or call 1-800-243-3050 toll-free.

Removing the Rechargeable Battery

Warning:

  • Only remove the rechargeable battery when you discard the appliance. Make sure the battery is completely empty when you remove it.

To remove the rechargeable battery, you need a flat-head (standard) screwdriver. Observe basic safety precautions when you follow the procedure outlined below. Be sure to protect your eyes, hands, fingers, and the surface on which you work.

  1. To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Philips Sonicare, and let it run until it stops. Repeat this step until you can no longer turn on the Philips Sonicare.
  2. Insert a screwdriver into the slot located at the bottom of the handle and turn counterclockwise until you see a gap between the bottom cap and the handle (Fig. 15).
  3. Insert the screwdriver into the gap and pry the bottom cap out of the handle (Fig. 16).
  4. Hold the handle upside down and push down on the shaft to release the internal components of the handle (Fig. 17).
  5. Insert the screwdriver under the circuit board, next to the battery connections, and twist to break the connections. Remove the circuit board and pry the battery from the plastic carrier (Fig. 18).

The rechargeable battery can now be recycled or disposed of, and the rest of the product discarded appropriately.

WARRANTY AND SUPPORT

Philips warrants its products for two years after the date of purchase. Defects due to faulty materials and workmanship will be repaired
or replaced at Philips’ expense provided that convincing proof of purchase in the qualifying period is provided. Philips recommends use of genuine Sonicare brush heads for optimal performance. Use of other brush heads may damage your Sonicare toothbrush and limit your warranty protection. Contact our Consumer Care Center at 1-800-682-7664 (North America), outside North America contact your local Philips Consumer Care Center. Internet information:

WARRANTY EXCLUSIONS
  • What is not covered under warranty:
    • Brush heads.
    • Damage caused by use of unauthorized replacement parts or unauthorized brush heads.
    • Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.
    • Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

IMPLIED WARRANTIES

ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES SET FORTH ABOVE. IN SOME STATES LIMITATIONS ON DURATION OF IMPLIED WARRANTIES DO NOT APPLY.

LIMITATION OF REMEDIES

IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS OF USE; THE CLAIMS OF THIRD PARTIES INCLUDING, WITHOUT LIMITATION, DENTISTS AND DENTAL HYGIENISTS; AND COST OF ANY SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Frequently Asked Questions

Is the Philips HX6321/02 Kids Rechargeable Sonic Toothbrush suitable for children with braces?

Yes, the toothbrush is safe to use on braces. However, it's essential to monitor and supervise children with braces while they brush to ensure thorough cleaning.

Can I use this toothbrush on dental restorations like fillings, crowns, or veneers?

Yes, the toothbrush is safe to use on dental restorations. It's designed to provide effective cleaning for all teeth surfaces, including those with dental restorations.

Is the Philips HX6321/02 Kids Rechargeable Sonic Toothbrush compatible with Bluetooth for the brushing mobile device application?

Yes, this toothbrush is Bluetooth-connected and can interact with a brushing mobile device application to engage and educate children while they brush.

How often should I replace the brush head on this toothbrush?

It's recommended to replace the brush head every three months to maintain optimal brushing effectiveness.

Can I clean the brush heads, handle, charger, charger covers, or replaceable panels in the dishwasher?

No, you should not clean these parts in the dishwasher. Please follow the cleaning instructions provided in the user manual.

Is the Sonicare For Kids toothbrush suitable for children with pacemakers or other implanted devices?

If your child has a pacemaker or another implanted device, it's advisable to contact your physician or the device manufacturer before using this toothbrush.

How do I activate or deactivate the Easy-start feature on the Sonicare For Kids toothbrush?

To activate the Easy-start feature, place the handle on the charger and press and hold the power on/off button for 2 seconds. You will hear 2 beeps to confirm activation. To deactivate it, follow the same steps, and you'll hear 1 beep to confirm deactivation.

What should I do if my Sonicare For Kids toothbrush doesn't connect to the mobile app?

If the toothbrush doesn't connect to the app, follow the troubleshooting steps provided in the app for assistance.

How long does it take to fully charge the battery of the Sonicare For Kids toothbrush?

It takes at least 24 hours to fully charge the battery. You can keep the toothbrush on the charger when not in use to maintain a full charge.

Can I use other brush heads with the Sonicare For Kids toothbrush?

It's recommended to use only Sonicare For Kids replacement brush heads with this toothbrush to ensure optimal performance and warranty protection.

How can I dispose of the rechargeable battery properly when discarding the toothbrush?

To dispose of the rechargeable battery properly, contact your local town or city officials for battery disposal information. You can also visit their website for battery drop-off locations.

What is the warranty coverage for the Philips HX6321/02 Kids Rechargeable Sonic Toothbrush?

Philips provides a two-year warranty for its products. Please refer to the warranty and support information provided for details on what is covered and how to claim warranty services.

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