hp OfficeJet Pro 9130b Colour Multifunction Inkjet Printer User Guide

hp OfficeJet Pro 9130b Colour Multifunction Inkjet Printer

Control Panel

1. Status center Touch to display printer status.

2. Copy settings
   

3. Function buttons Touch to perform common tasks.

Printer Features

Front

1. Control panel

2. Power button

3. Power light and Wi-Fi light

4. Document feeder

5. Cartridge access door

6. Front door

7. Output tray

8. Input tray
   Back
   
   

9. Fax ports

10. USB port

11. Ethernet port

12. Power cord port

Help and tips for Wi-Fi and connectivity

If the software is unable to find your printer during setup or post setup, check the following conditions to resolve the issue.

Reset Wi-Fi (setup mode)

During initial setup:

If the blue Wi-Fi light is not blinking, the printer might not be in Wi-Fi setup mode. Check the control panel and select “Resume Setup”, if prompted.

During printer use, Wi-Fi disconnects:

1. On the control panel, touch Menu > Settings > Network. Scroll to Restore Network Settings and
   touch Restore.

2. Wait for printer to scan for Wi-Fi networks. Choose your network, enter the password, and connect.

3. If applicable, open HP software and add the printer again.

Other Potential Issues

|

Solution

---|---
Computer or mobile device too far
from printer| Move your computer or mobile device closer to the
printer. Your device might be out of range of the
printer’s Wi-Fi signal.
Computer connected to a Virtual
Private Network (VPN) or remote
work network| Disconnect from a VPN before installing
HP software. You can’t install apps from the Microsoft Store when connected to a VPN. Connect to the VPN
again after finishing printer setup.
Note : Consider your location and the security of the Wi-Fi network before disconnecting from a VPN.
Wi-Fi turned off on computer (computer connected by Ethernet)| If your computer is connected by Ethernet, turn on the computer’s Wi-Fi while setting up the printer. Disconnect the Ethernet cable temporarily to complete setup over Wi-Fi.
Bluetooth and location services are
turned off on your mobile device| If setting up with a mobile device, turn on Bluetooth and location services. This helps the software find your network and printer.
Note : Your location is not being determined and no location information is being sent to HP as part of the setup process.

Help and Support

For printer troubleshooting and videos, visit the HP support site. Enter your model name to find the printer.

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References

• hp.com/support
• hp.com/support/?utm_source=qr&utm_medium=guide

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