ThinAir TAABS Automatic Hand Dryer Instructions

ThinAir TAABS Automatic Hand Dryer

CONTENTS OF BOX

1. Hand Dryer Tamper-Proof Wrench
2. Knockout Gasket (included for use with Model TA-ABS only)
3. Installation and Owner’s Manual

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

• Use this unit only in the manner intended by the manufacturer.
• Before servicing or cleaning the unit, switch the power off at the service panel and lock the service disconnecting means to prevent power from being switched on accidentally.
• When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
• For proper electrical connections, check your local building codes. Your unit must be installed by a qualified, licensed electrician.

PRE-INSTALLATION WIRING

• Check that the electrical supply corresponds to that shown on the rating sticker of the unit.
• If the dryer is connected to any electrical supply other than that stated on the rating sticker of the unit, permanent damage or improper, unsafe operation of the unit may result.
• Make sure electricity is switched off at the main panel before installing, maintaining or cleaning this hand dryer. The dryer must be installed by current local wiring and building regulations.
• The dryer is intended to be permanently connected to the power supply and must be properly grounded.

SAFETY

• Troubleshooting and internal maintenance must be performed by qualified service personnel.
• Do not use any power wash equipment for cleaning on or near this unit.
• Do not use it for drying hair.
• Do not obstruct air inlets or outlets.

INSTALLATION INSTRUCTIONS

1. Disconnect the power source previously brought to the hand dryer location (see pre-installation wiring above).
2. Use the Tamper-Proof Wrench supplied and remove the Tamper-Proof Bolt on the bottom of the cover lifting upwards to remove the cover from a base plate.
3. If electrical wiring entry is to be made from the rear, remove the appropriate pre-formed knockout on the base plate.
4. If entry is to be made from the side, knock out the preformed area on the right side of the cover for your supply connection using the knockout gasket provided.
5. A rigid conduit must be used. For models with metal covers, if the side entry for conduit is required, this must be specified in advance and the side entry can be pre-cut and proper grommet applied by the manufacturer.
6. Select the appropriate mounting height for the dryer (Table 1) and fastener, as recommended (Table 2). There should be no obstruction between the hand dryer and the floor.
7. If mounting over a countertop, the distance from counter to dryer must be 15” (381 mm) minimum.
8. Attach the Base Plate at the four corners to smooth the wall.
9. Use one of 2 knockouts provided for service entry on the back of the Base Plate. If using surface wiring use knock-out in the right side of the cover. Use Knockout Gasket supplied around conduit for water seal. See Mounting Details.
10. Identify the voltage of your dryer from the rating sticker of the unit. Then connect to a circuit per your local wiring and building regulations.
11. Ensure electrical wiring to terminals as indicated by the schematic affixed to the blower housing.
12. An identified ground connection point is supplied on the Base Plate for your equipment ground wire. Dryers should be installed per local code requirements.
13. In multiple installations, make sure the serial number marked on the inside matches the cover number.
14. Then carefully replace the Cover by inserting the top of the cover over the bracket and tilting it downward. Use the Tamper-Proof Bolt previously removed in Step 2.
15. Restore power and test for proper operation.
16. Return the Tamper-Proof Wrench to the owner.

CAUTION
Do not use the Base Plate as a guide when drilling. Make sure no pipe work (gas, water, air) or any electrical cables or wires are located directly behind the area to be drilled.

MOUNTING DETAILS

TABLE 1

• Men 45″ (114 cm)
• Women 43″ (109 cm)
• Teenagers 41″ (104 cm)
• Small Children 35″ (89 cm)
• Accessible 37″ (94 cm)

TABLE 2
MOUNTING HARDWARE

• Recommended Fastener (not supplied):
• Masonry Wall ½” Expansion Sleeve with ¼” Lag Bolt
• Hollow Wall ¼” Wing Type Toggle Bolt
• Wooden Wall ¼” Lag Screw With Washer

CLEANING / MAINTENANCE

Disconnect power to the dryer before cleaning. It is recommended that you refer to the WHO or CDC for handling guidelines when cleaning the Pre-Filter or replacing the Electrostatic HEPA filter if either may have been exposed to a contagion. Gently wash Cover (including air inlet holes) using a soft cloth or sponge and a mild soap or detergent with lukewarm water to loosen dirt and grime. It is recommended to inspect the inside of the dryer and clean it at least twice per year. Excessive lint, dust or other particles in the air may require more frequent cleaning. Lint on the air inlet, the dryer Pre-Filter, Electrostatic HEPA filter (if so equipped) or other internal parts of the dryer will reduce efficiency and shorten the life of the working parts.

Use the Tamper-Proof Wrench supplied and remove the Tamper-Proof Bolt on the bottom of the cover, lifting upwards to remove the cover from a base plate. Gently clean all parts using a small soft brush. Remove the PreFilter, rinse with water and dry. Inspect the Electrostatic HEPA Filter (if so equipped) for any excessive debris buildup whenever the Pre-Filter is removed. DO NOT CLEAN THE ELECTROSTATIC HEPA FILTER OR ALLOW IT TO COME INTO CONTACT WITH WATER. Reinstall the Pre-Filter, cover and restore power.

PLEASE SEE OUR WEBSITE www.exceldryer.com FOR WARRANTY, TROUBLESHOOTING, AND PARTS INFORMATION

TROUBLESHOOTING

The dryer does not turn on

1. Check the power to the unit and connections. Verify dryer is receiving the correct voltage at the Terminal Block (check the Dryer listed voltage).
2. Check the RED service LED light for the following:
3. Light is ON – Place hands under Sensor for 10 sec. If the light stays on, check the Sensor connection at control. If OK, replace the Sensor or Control.
4. If the light goes off and then flashes a code, see error codes in the CODE chart. If the light still stays on, replace Control.
5. Light is OFF – Check for loose, disconnected or improper wiring (See wiring schematic inside dryer Cover), or replace the Control Assembly.
6. Light is FLASHING – See error codes in the CODE chart.
7. SENSOR RANGE ADJUSTMENT: If the dryer will not turn on, stay on, or stop working, it may be mounted too close to a counter or object and has gone into lockout.
8. If relocating the appliance is not possible, adjust the range of the Sensor.
9. Turn off power to the dryer then turn the range adjustment on the Control Assembly counterclockwise towards L (-) low to decrease the Sensor range.

The dryer does not shut off

1. May be mounted too close to a counter or object (adjust Sensor range).
2. Check for loose, disconnected or improper wiring (Refer to the wiring schematic affixed to the blower housing).
3. Replace Control Assembly.

The dryer does not always turn on or turns on by itself

1. May be mounted too close to the counter or object (adjust Sensor range).
2. Check for foreign material on the Optical Sensor next to the Air Outlet.
3. Check for loose wires on the Control Assembly.
4. Replace Control Assembly.

The dryer heats up but no air comes out

1. Check wire connections to the Motor.
2. Replace Motor.

The dryer blows only cold air

1. Check the heat setting on the control.
2. Check for loose connections to the Heating Element.
3. Replace the Heating Element.

The dryer has a loss of air volume

1. Check the motor speed setting on control.
2. Check for blockage at the nozzle air outlet.
3. Check the Dryer Pre-Filter for lint buildup. Check the Electrostatic HEPA pre-filter (if so equipped). Clean by removing Pre-Filter and rinse in warm water then dry before reinstalling.
4. A clogged filter code may be present in the sensor.
5. After cleaning the Pre-Filter, check the Electrostatic HEPA Filter (if so equipped). If dirty, replace the HEPA Filter. DO NOT RINSE ELECTROSTATIC HEPA FILTER.

ADJUSTING THE HEAT OUTPUT, MOTOR SPEED AND SENSOR RANGE
The dryer is shipped with maximum heat and maximum motor speed. To adjust, turn the corresponding knob COUNTERCLOCKWISE to reduce.
H = Heat M = Motor R = Range

CODE CHART
Codes are displayed by flashing the red LED in the sensor behind the air outlet. Normal operation will be indicated by the red LED being on when not drying and off when hands are under the sensor.

DRYER MAINTENANCE CODES

1 Short / 1 Long flash| Clogged Pre-Filter, or if equipped, clogged Electrostatic HEPA Filter.| Clean Pre-Filter, rinse & reinstall. On HEPA units if code does not clear then replace HEPA filter.| Dryer will still run, but flash a code for maintenance.
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1 Short / 2 Long flashes| Severely Clogged Pre-Filter, or if equipped, clogged Electrostatic HEPA Filter.| Clean Pre-Filter, rinse & reinstall. On HEPA units if code does not clear then replace HEPA filter.| Dryer stops until Pre-Filter is cleaned or HEPA filter replaced.
2 Short / 1 Long flash| Dryer is in lockout mode, possibly due to mounting over a counter or a sink, or range set too high.| Clean sensor or adjust sensor range by turning the range adjustment knob

counterclockwise to decrease.

| Dryer stops until obstruction is cleared.
1 Long / 3 Short flashes| Motor Over Current – Verify dryer is receiving correct voltage per rating sticker on Blower Housing.| If voltage is correct, reset circuit breaker in electrical panel box. If problem not resolved, replace Motor first then Control.| Dryer will stop.
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1 Long / 4 Short flashes| Motor Under Current – Ver- ify dryer is receiving correct voltage per rating sticker on Blower Housing. Motor Brush could be hung up or worn out. Wire in motor disconnected.| If voltage is correct, reset circuit breaker in electrical panel box. If problem is not resolved, and motor wire is not disconnected, replace Motor.| Dryer will stop.
2 Long / 3 Short flashes| Shorted or incorrect heater. Dryer could be on higher voltage than rated.

Motor may have failed.

| Verify voltage matches rating sticker on Blower Housing. Replace Heater if broken, or replace Motor.| Dryer will stop.
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PARTS LIST: STD & CE

5-YEAR LIMITED WARRANTY (U.S. Only)

1. This product is warranted to be free of manufacturing defects for five (5) years (one [1] year on Electrostatic HEPA Filter & Pre-Filter) from the date of shipment from the Manufacturer’s factory at 357 Chestnut St., East Longmeadow, Massachusetts 01028. This warranty explicitly excludes normal wear and tear on the Filter or Pre-Filter, as well as faulty installation, accident, misuse or vandalism.
2. In the event of a breach of the warranty described above, the Owner shall have either one of the following remedies:
   • The Owner shall return the defective product to the Manufacturer, postage prepaid, and the Manufacturer shall repair the said product within a reasonable time and free of charge, provided that said product is returned within the stated period above from the date of original shipment from the Manufacturer’s factory in East Longmeadow, Massachusetts; and, provided further that said defect is not due to faulty installation, accident, misuse, or vandalism; or
   • The Owner may notify the Manufacturer by telephone or in writing of the defect and, within a reasonable time, the Manufacturer shall send a suitable replacement part to remedy said defect, and the Owner shall be charged for said part at the current price level. The Owner may return the defective part to the Manufacturer, postage prepaid, along with the serial number of the defective product and the Manufacturer will then issue to the Owner a full credit for the repair part, including outgoing postage (within the Continental U.S. only). Said remedy is available only within the stated period stated above from the date of original shipment of the product from the Manufacturer’s factory in East Longmeadow, Massachusetts; and provided further that said defect is not due to faulty installation, accident, misuse, or vandalism.
3. Any implied warranties of merchantability or fitness for a particular purpose are hereby limited to the duration of the express written warranty contained in paragraph one (1); namely, five (5) years (one [1] year on Electrostatic HEPA
4. Filter & Pre-Filter) from the date of shipment from the Manufacturer’s factory in East Longmeadow, Massachusetts.
5. If you reside outside of the U.S., please contact the distributor you purchased the ThinAir from for warranty support.
6. There are no other warranties and remedies except as contained herein. This warranty shall inure to the benefit of the Owners, Successors and Assigns.

References

• Excel Hand Dryer - Touchless, American Made Commercial Hand Dryer

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