Cuffie Q13 True Wireless Stereo Earphone User Guide

Cuffie Q13 True Wireless Stereo Earphone

Table of Product Contents

• Charging Case*l

• Wireless Earbud*Z

• Type-C Charging Cable*l

• Instruction Book

Product Specification

Bluetooth Version :  5.2
Support : HSP/HFP/A2DP/AVRCP
Charging Port: Type-c
Battery life: 7 hours of use per full charge of both earbuds
(actual battery life varies with song type and volume requirements)
Charging time: 1.5 hours for earbuds / 1.5 hours for charging case
Transmission range: 10 meters (without obstacles)

Introduction

How do I pair two headphones with my phone?

• Please make sure both the ear buds and the charging case are fully charged before first use.

• Step 1
  Take both ear buds out of the charging case and both earbuds will power on and
  start pairing automatically
  (If the earbuds are not connected to your device for more than 5 minutes,the earbuds will automatically turn off.
  Press the MFB button for about 3 seconds to manually turn on the earbuds when prompted “Power on”.)
  The indicator light of one earbud will flash white and green alternately, and the indicator light of the other earbud will slowly flash white when paired successfully.

• Step 2
  Enable the Bluetooth pairing mode on your phone device, search and select “Q13” to connect.
  (You should hear a voice prompt “Connected” when wearing earbuds).

• If indicator light of ear bud is off,it means the phone is connected
  

• Automatic connection
  By default, the earbuds will connect the last paired phone automatically when power on.

• Prompt

  1. If you have any problem pairing the two earbuds with your phone, put the earbuds back in the charging case and repeat the above steps.
  2. These earbuds can be used not only together, but also individually
     If you want to use single earbud
     Just take one earbud out of the case and connect it to your phone.
     or when using two earbuds, manually turn off one earbud or put one back in the charging case and you’ll be able to use the other one earbud alone.

Functions

• Telephone Communication
  Answer call: tap once
  Hang up: press and hold the key for 2s
  Refuse incoming call: press and hold the key for 2s

• For Music
  Play/pause tap twice
  Previous track press and hold ” L ” for 2s
  Next track press and hold “R” for 2s
  Activate Siri quickly tap for three times
  Turn down volume single tap on left earbud
  Turn up volume single tap on right earbud

Charging

• Earbuds Charging
  The earbuds will only be charged when you place them in the charging slots correctly.
  (You can charge the charging case and the earbuds at the same time, or you can charge the charging case first and then the earbuds.)
  When the earbuds are charging in the charging case, the digital display bar of the case will keep blink and turns off when the earphones are fully charged.

• Case Charging
  There is a Type-C usb charging cable in the package, please use it to charge the case directly. During charging, the digital display will flash and display the battery level in real time. When fully charged, the number shows 100.

Earbuds Charging

Case Charging

Charging Alerts

• After using it for a long period of time) due to the oxidation of the magnet connector) the earbuds might not be charged or even turned on.
• You can fix this problem by cleaning the magnet connectors on the ear buds and charging case with an alcohol wipe
• Put the earbuds in the charging case) the earbuds will turn off immediately and the charging case will start to charging automatically.
• The earbuds will connect the last paired phone automatically.

Frequently Asked Questions

Q : Why don't these earbuds pair with my phone?

A : Make sure the earbuds are fully charged and powered on. Make sure your phone’s Bluetooth is enabled If there is no problem with the two points stated above) turn off the powered-on earbuds after 5 continuous and quick clicks. Put them back into the charging case and close the lip) wait for 1 minute) then open the charging case and reconnect the earbuds to the phone

Q : Why does the music cut in or out?

A : First, keep the earbuds no more than 10m away from your phone (no obstacles). If the distance is less than 10m, follow these steps: 1. Put the earbuds back into the case and close the lid, manually click “forget the Q13” on your phone 2. After 10 seconds, open the charging case and reconnect these earbuds with your phone

Q Why the earbuds still won't be charged or disconnect from the phone after

I put them in the case and close the lid?

A : Make sure the charging case is not in a low battery state. If the charging case is in a low battery state, the earbuds will neither be charged nor disconnected. In this case, please use a type-c charging cable to fully charge the case.

Q : Are these earbuds sweat- and water-resistant?

A : These earbuds are sweat proof and slightly waterproof. For electronic devices, we do not recommend that you submerge the earbuds in water.

For more detailed product FAQs1 please contact our customer service.

Activation & Warranty

Permanent replacement of damaged, defective1 upgraded or missing items (no need to return the original)Please activate via email below within 15 days.
motastservice@gmail.com

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