CAROTE Essential Cookware Set 11 Pieces User Guide
- June 15, 2024
- CAROTE
Table of Contents
INSTRUCTION MANUAL
Essential Cookware Set 11 Pieces
Please read the instuction carefully before using this product
USE AND CARE GUIDE
– Before first use, wash the cookware with hot water and a mild detergent.
– Never heat an empty pan.
– Do not use abrasive sponges or pads for cleaning.
– Do not use metal utensils in the cookware as these may damage the nonstick
coating.
– Always handle the cookware gently on ceramic or induction cookers,pulling or
pushing may scratch the cookware surface.
WARRENTY POLICE
Thank you for being so interested in the products and services of Carote.
This warranty policy is subject to the following terms and conditions.
Warranty period: 12 months global warranty from the Date of Purchase.
Provided any difference, please subject to the terms of your local market.
What is covered (following correct using method):
Spare parts
- Handle(Knob) break/crack/loose upon received.
- Glass Lid shattered upon received and during usage.
- Stainless steel rim dented.
Pots and pans
- Pots or pans dented upon received.
- Pots or pans can’t be used on the Induction Cooktop.
- Nonstick coating scratched/gouged.
What is not covered: Inappropriate way of using
Eg. Decreased non-stick properties due to dry burning and etc.
Contact Us If you encounter any of the above issues or any other issue
-
Contact the after-sale customer service through the platform where you purchased to get the solution within 12-24 hours.
Product’s picture
Order ID
Description of the problem -
Contact our global customer care team through: customercare@mycarote.com, the customer service representative will assist with your case and provide further solutions accordingly within 24-48 hours.
Product’s picture
Order ID & Platform With Nation
Description of the problem
(made in China)
*This warranty is limited to the original Carote products with proof of purchase. This warranty is null and void if the product was not purchased from Carote’s official site or an authorized dealer, distributor, or reseller.
- CAROTE (SINGAPORE) MANAGEMENT PTE.LTD.
- CAROTE KITCHENWARE(SINGAPORE)PTE.LTD.
- CAROTE INTERNATIONAL LIMITED
- CAROTE GLOBAL LIMITED
- CAROTE USA LLC
- CAROTE KITCHENWARE INDIA PTY LTD
- CAROTE INTERNATIONAL LIMITED
- CAROTE (MALAYSIA) SDN. BHD.
- DENK TRADE SOURCING
- CAROTE KITCHENWARE CO., LTD.
- CAROTE(KOREA) KITCHENWARE CO.,LTD
- CAROTE KITCHENWARE (AUSTRALIA) PTY LTD
- CAROTE(PHILIPPINES)KITCHENWARE LTD.CORP.
- CAROTE (VIETNAM) COMPANY LIMITED
- PT.CAROTE KITCHENWARE INDONESIA
QUICK TIPS
Cook only with a low/medium flame(below 250 C/482 F) to avoid burning of food, wastage of energy, and discoloration of surface. Always let cookware cool down before washing in cold water. Always dry the cookware carefully after use. For protecting the pan, please always apply light amount oil. Avoid stacking without protection. If necessary, place a soft cloth or paper towel in between pans to prevent scratches. Always handle the cookware gently on ceramic or induction cookers, pulling or pushing may scratch the cookware surface. Always place the cookware in a safety place to prevent the falling and damage of it. Please always put the pan in the center of induction zone for a better cooking experience when using induction stove. Do not heat empty cookware as it may damage nonstick performance. Do not use wire brushes, corrosive detergents or abrasive scourers to clean the product. Never cut food with the knife in the pot or pan. Use silicone or wooden cooking utensils and avoid metal.
Healthy & Eco-friendly Cookware
Design, develop, manufacture and sell directly from Carote
– Since 1992 –
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