tedee TBV10 Bridge Cylinder Installation Guide

: June 15, 2024
: tedee

Table of Contents

tedee TBV10 Bridge Cylinder
Quick start
safety information
What’s in the box
Activation code
Setup – 3 easy steps
Technical information
Legal / Environmental notes
Warranty
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

tedee TBV10 Bridge Cylinder

Quick start

Tedee bridge is a wireless router which works as a hub, connecting your smartphone with tedee lock and other tedee smart home devices. This booklet will give you an overview of the basic features of tedee bridge and will help you walk through the setup in three easy steps.

tedee bridge setup

safety information

WARNING: Read all safety guidelines and warnings. Failure to follow the guidelines and warnings may result in electric shock, fi e, and / or serious injury.

Safety guidelines/warnings

Do not
- Do not open, modify or disassemble your device.
- Do not self-service any part of the device.
- Do not immerse device in any liquid or expose it to moisture.
- Do not use the device near extreme heat source or open fi e.
- Do not use the device in an environment of a high humidity or dust levels, as well as pollution degree 2.
- Do not insert any conductive objects in device openings and gaps.
- The device should not be used by children without adult supervision.
Do
- If repairs are required, please contact tedee technical support.
- Use only power supply devices provided or recommended by tedee.
- Read installation guide in order to learn how to start working with your device and how to pair it with your tedee app and other tedee devices. You can also follow the link: www.tedee.com/installation-guide
Other information
- This device is safe to use under normal and reasonably foreseeable misuse operating code of conduct. If you notice any signs of errors or hardware malfunction, contact tedee technical sup-port for help. In such case this device should be returned to tedee for necessary repairs under the warranty conditions. Any changes or modifications to the device’s hardware or software which are not approved, recommended, or provided by tedee may void your warranty.

Ccharging and maintenance guidelines / warnings

Charging and maintenance
- Please read all precautions before use.
- Do not insert any conductive objects into the device openings or gaps – this may cause a short circuit.
- Charge your device only with the provided approved accessories designated for this product.
- Unplug the product before cleaning. Wipe it only with a dry cloth.
- Do not use chargers with an output voltage greater than 5V and 2A.
- When disconnecting the power cord or any other accessory, grasp and pull the plug, not the cord. Never use a charger that is damaged.
- Do not attempt to disassemble the charger or cord, as it may expose you to electric shock.
Other information
- Dispose the devices in accordance with your local regulations. If possible, recycle.
- Do not dispose the device as a household waste and do not burn it.
- Neither Tedee Sp. z o.o., nor our retailers are responsible for failure to comply with the above warnings and safety guidelines. By purchasing this device, the buyer acknowledges all risks associated with the use of tedee equipment. If you do not agree to these terms, return the device to the manufacturer or distributor before use.

WARNING: If the housing (case) or any other energized part of the device is damaged, immediately turn off all fuses (outlet circuits) throughout the house, unplug the device from the outlet with an insulated tool, reconnect the fuses, and contact Tedee to receive further assistance.

What’s in the box

distance / range requirement

Activation code

Location of a unique activation code (AC) of your tedee bridge

Activation code (AC) of your tedee bridge is printed on:
- last page of this installation guide (1)
- rear side of your device (2)
While adding your device to tedee app you can either:
- scan the QR Code
- type in the AC manually (14 characters)

Helpful tip
Before plugging tedee bridge into a power outlet, take a photo of your activation code and keep it.

Setup – 3 easy steps

Step 1: download tedee app, create new account, and log in (skip this step if you already have an account)

Download tedee application.
Create an account and log in.

Step 2 (option A): power up your tedee bridge USB port + USB charger

Connect USB charger to tedee bridge.
Plug tedee bridge into a power outlet.

Step 2 (option B): power up your tedee bridge micro USB port + cable

Connect micro USB cable with tedee bridge.
Connect micro USB cable with a power supply.

Sstep 2 (option A and B): final chec

Check the light signal (LED).

Note: when you see the RED-BLUE-GREEN-WHITE sequential light signal your tedee bridge is ready to be activated in tedee app.

Step 3: use tedee app to activate your tedee bridge

Enable Internet connection, Bluetooth®, and location on your smartphone.
Log into tedee application and select ‘Add new device’ option from the menu.
Select ‘Add device’ in the bridge section.
Provide activation code of your tedee bridge.

Note: after scanning the QR code or typing in the AC manually follow the instructions in tedee application.

Factory reset

unplug tedee bridge from the power supply, wait 10 seconds and plug it in again
wait until the RED – BLUE – GREEN – WHITE sequence of LED light flashe
now you have 10 seconds to complete the factory reset procedure
press and hold the button until the LED lights up red
when you release the button the LED will blink 3 times (red) and go off
tedee bridge will restart (it may take up to one minute)

Technical information

Ttechnical specifications

Radio frequency
Tedee bridge is equipped with two radio interfaces: Bluetooth BLE 5.0 2,4GHz and Wi-Fi 2,4GHz and 5,0GHz.

USB charger

Power supply
To use tedee bridge, it must be connected to a power source at all times. Tedee bridge can be powered in two ways:

by USB charger – plugged directly into a 100-240V AC power outlet
by micro USB cable – connected to a power supply

Tedee does not take responsibility of any USB charger other than provided or recommended by tedee.

Software

The current software version is visible in the tedee application: device / settings / general / software version.
Tedee bridge software can be updated in two ways: automatically or manually.
Tedee bridge automatically checks for the latest software updates when a Wi-Fi® network is connected to the Internet. In the event of a network failure or communication error, you can directly update the software using tedee app (Internet and Bluetooth® connections are required).
You can also check the latest available software updates directly in tedee app: device / settings / general / software version.
Please report any problems with the application that may occur during use (such as login errors or application hangs) to Tedee technical support by email at [email protected], at www.tedee.com/support or by phone at (+48) 884 088 011 Monday to Friday during business hours from 8:00 to 16:00 (CET).

LED signals

Meaning (action)| | LED (color)| Signal (type)| Additional information
---|---|---|---|---
Initialization| Green| Flashing (fast)| The LED blinks when the device is turned on. This confirms the initiali ation process and the end of the system check-up.
Ready| Red – Blue – Green – White| Flashing (sequential)| The LED blinks after the device initializes successfully. This confirms that tedee bridge i ready to use.
Factory reset| Red| Dimming light| The LED blinks with three quick red flashe when the button is released. This confirms tha the factory settings have been restored.
Error| Red| Flashing (fast / slow)| Contact tedee technical support team.

Legal / Environmental notes

EU Declaration of Conformity
Tedee Sp. z o.o. hereby declares that the Tedee Bridge TBV1.0 radio device is in accordance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.tedee.com/compliance.

WEEE / RoHS
To prevent potential negative impact on the environment, consult your local laws and regulations for the proper disposal of electronic devices and batteries in your country. Disposal of batteries – if your tedee device contains batteries (applies to tedee locks), do not dispose them with regular household waste. Hand them over to an appropriate recycling facility or a collection point. Batteries used in tedee devices do not contain mercury, cadmium, or lead above the levels specified in 2006/66/EC Directive. Disposal of electronics – do not dispose your tedee device with regular household waste. Hand it over to an appropriate recycling facility or a collection point.

Bluetooth®
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Tedee Sp. z o.o. is under licence. Other trademarks and trade names are those of their respective owners.

Wi-Fi CERTIFIED™
The Wi-Fi CERTIFIED™ Logo is a certification mark f Wi-Fi Alliance®.
Google, Android and Google Play are trademarks of Google LLC.
Apple and App Store are trademarks of Apple Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

FCC:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.
Any change or modification to the product not expressly approved by Tedee Sp. z o. o. could void the user’s authority to operate the device.

This equipment complies with FCC radiation exposure limits set forth for an occupational environment greater than 20cm.

ISED:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with RSS-102 radiation exposure limits set forth forth for an occupational environment greater than 20cm.

Warranty

Tedee limited hardware warranty – Tedee Sp. z o.o. warrants that tedee devices are free from hardware defects in materials and workmanship for the period of not less than 2 years from the date of the fi st retail purchase. Tedee Sp. z o.o. does not take responsibility for the misuse of devices (including methods of charging other than described in this booklet), especially if any changes or modifications to the device hardware or software which are not approved, recommended, or provided by tedee, have been under- taken by the user. Full warranty information is available at the following link: www.tedee.com/warranty.

Technical support
For technical support please contact our support team

[email protected]
www.tedee.com/support
(+48) 884 088 011 Mon-Fri 8am – 4pm (CET)

Tedee Sp. z o.o. | Bohdanowicza 21/57, 02-127 Warsaw, POLAND www.tedee.com | [email protected]

Your activation code (AC)
Note: the activation code is case-sensitive. When typing it in, please pay attention to capital / small letters.

www.tedee.com