Jackery HTE0992000A Explorer 2000 Plus Portable Power Station User Manual

Jackery HTE0992000A Explorer 2000 Plus Portable Power Station

Congratulations

Congratulations on your new Jackery Explorer 2000 Plus. Please read this manual carefully before using the product, particularly the relevant precautions to ensure proper use. Keep this manual in an accessible place for frequent reference. In compliance with laws and regulations, the right of final interpretation of this document and all related documents of this product resides with the Company. Please kindly notice that no further notifications will be given in case of any update, revision or termination.

TECHNICAL SPECIFICATIONS

GENERAL INFO

• Product Name: Jackery Explorer 2000 Plus
• Model No.: JE-2000C
• Capacity: Lithium-ion 45.6Ah / 44.BV DC (2042.BWh}
• Weight: About 61.5 lbs / About 27.9 kg
• Dimensions: 18.6 x 14.1 x 14.7 in / 47.3 x 35.94 x 37.36 cm
• Cycle Life: 4000 cycles to 70%+ capacity

OUTPUT PORTS

• 3xAC Output: 230V- 50Hz 13A Max
• AC Total Output: 3000W Max, 6000W surge peak
• 2 x USB-C Output: 100W Max, 5V 3A, 9V 3A, 12V 3A, 15V 3A, 20V 5A
• 2 x USB-A Output: Quick Charge 3.0, 18W Max, 5-6V 3A, 6-9V 2A, 9-12V 1.5A
• DC Expansion Port: 32.2V-50.4V 97A Max
• Car Port: 12V 10AMax

INPUT PORTS

• DC input
  • 2 x DC 8mm Ports: 11-17.SV (Working Voltage) BA Max, Double to BA Max;
  • 17.5-60V (Working Voltage) 12A Max ,Double to 24A/1400W Max
• Charge mode AC input: 230V-50Hz, 10A Max

ENVIRONMENTAL OPERATING TEMPERATURE

• Charge Temperature: 0-45 °C (32-113 ‘F)
• Discharge Temperature: -10-45 °C (14-113 ‘F)

CERTIFICATIONS

• USB Type-c®and USB-c®are registered trademarks of USB Implementers Forum.
• Qualcomm Quick Charge is a product of Qualcomm Technologles,lnc. and/or its subsidiaries.
• Qualcomm and Quick Charge are trademarks or registered trademarks of Qualcomm Incorporated.

PACKAGE LIST

GET TO KNOW YOUR GEAR

Product Appearance

• The type of AC Socket varies in different countries or regions, the picture above is for illustration only, please refer to the actual product.

LCD DISPLAY

1. WiFi
2. Bluetooth
3. Quiet Charging Mode
4. Battery Saving Mode
5. Input Power
6. Remaining Charge Time
7. AC Wall Charging Indicator
8. Car Charging Indicator
9. Solar Charging Indicator
10. Battery Power Indicator
11. Low Battery Indicator
12. Remaining Battery Percentage
13. Error Code
14. High Temperature Warning
15. Low Temperature Warning
16. Energy Saving Mode
17. AC Power Indicator
18. Output Power
19. Remaining Discharge Time
20. Battery Pack Indicator and Connected Quantity

Battery Saving Mode: When this feature is enabled, it limits the battery charging capacity to 85% and the discharging capacity to 15%, and the battery will only be charged when the capacity is below 80% to extend the battery life. Use the Jackery App for settings of this function.

Quiet Charging Mode: noises 30dB in this charging mode, you can set this function in Jackery App.

• Battery Power Indicator
  • When the product is being charged, the orange circle around the battery percentage will light up in sequence. When charging other devices, the indicator will show the battery level.
• Low Battery Indicator
  • When the battery is less than 20%, the Low Battery Indicator will stay on. When less than 5%, the Low Battery Indicator will flash. When it is being charged, the Indicator will be off.
• Energy Saving Mode
  • To ovoid forgetting to turn off the output which results in battery consumption, the product turns the Energy Saving Mode on by default. This occurs when no device is connected or the connected device is less than or equal to a certain value. (Refer to the table below for more details), the device will automatically turn off all outputs after 12 hours.

• To turn off the Energy Saving Mode
  • Long press the AC Button and Main Power Button until the Energy Saving Mode icon disappears. In Non-Energy Saving Mode, please remember to turn off the products to avoid battery consumption.
• To turn on the Energy Saving Mode
  • Long press the AC Button and Main Power Button until the Low Power Mode icon lights up on the screen.
• Fault code
  • In order to respond to the feedback quickly, we set up common fault codes F0-FE in the system: If the FB code appears, please remove the load or unplug the charging plug, the product can restore by itself, if not, please contact after-sales service; If the F9 code appears, please remove the load and the product can recover by itself, if not, please contact after-sales service. In case of any other code appears, please contact our after-sales service.
• High-temperature warning
  • If it appears on the screen, do not worry, the battery will restore automatically after cooling.
• Low-temperature Warning
  • If it is displayed on the screen, do not worry. It will automatically restore after the ambient temperature is restored.

BASIC OPERATIONS

Output On/Off

• Main power on/off: Press the “Main Power Button” and the working indicator lights up and the LCD display is illuminated. When this product does not have any operation for 2 minutes, the product will enter the hibernation state and the display will turn off automatically. If you need to turn off the main power, please press and hold the “Main Power Button” until the working indicator turns off. The default standby time of this product is 2 hours. If the other power output switch is not turned on, or the product does not have any charging input, the product will automatically shut down after 2 hours. The automatic shutdown time can be set on the Jackery App.
• AC Output On/Off: Ensure that the main power supply is turned on. Press the AC Button, the AC Output operation indicator lights up. Then you can connect the equipment that needs AC charging. Press the AC Button again to turn off the AC Output.
• USB/Car Port Output On/Off: Ensure that the main power supply is turned on. Press the DC Button, the DC Output operation indicator lights up. Then USB/Car Port Output Ports can be connected to external load devices. Press the DC Button again to turn off the USB/ Car Port Output.

LCD Screen On/Off

To turn on, press the Main Power Button or when there’s a charging input, the screen display will light up automatically. To turn off, press the Main Power Button again and the screen display will turn off. Or, if there is no operation in 2 minutes, the product will enter a sleep state and the screen display will automatically turn off.

• To get the screen always-on (under charging or discharging state), follow these steps: After the display screen lights up, double-click the Main Power Button and the mode of Always-On Display will beon.
• To turn off Always-On Display, follow these steps: Press the Main Power Button and the screen will be turned off in 2 minutes.
  • Tip: During Always-On mode, the screen automatically turns off after 2 hours without charging or discharging.
• AC Input Reset Button: When the Reset Button pops up, you need to remove AC charge cable and press the Reset Button to reset.

EPS: Emergency Power System

Once you have connected the mains and the AC input port of the EPS via the AC charger cable, you can use the AC output port of the EPS to power your unit (at this point the AC power comes from the mains, not the EPS battery). In the event of a sudden loss of mains power, the EPS can automatically switch to battery mode within 20ms. Since this is a non-professional UPS function, it does not support Oms switching. Do not connect to equipment with high uninterruptible power requirements such as data servers and workstations. Please test several times to confirm compatibility before use and it is recommended to connect to only one device. Do not use more than one unit at a time to avoid triggering the overload protection. Failure to follow these instructions may result in equipment failure or loss of data for which we cannot be held responsible.

USE WITH BATTERY PACK AND APP CONNECTION

USE WITH BATTERY PACK(SOLD SEPARATELY)

• This product can support up to 5 battery packs to meet the need for large power capacity.
• For details on how to use it, please refer to the Jackery Battery Pack 2000 Plus User Manual.

SAFETY PRECAUTIONS WHEN USING

• When using the retractable handle to move the Jackery Explorer 2000 Plus, please do not stack or place other objects on top of it to prevent falling off and causing injury.
• When using the battery pack, please do not stack more than two battery packs on top of the Jackery Explorer 2000 Plus/ Jackery Battery Pack 2000 Plus to prevent it from falling off and causing injury.

APP CONNECTION

This product supports the connection of Jackery App for intelligent control and operation. Users can download the Jackery App through App Store or Android application markets. Please refer to the User Manual for Jackery App for detailed connection instructions.

CHARGING YOUR JACKERY EXPLORER 2000 PLUS

• Green energy first: We advocate to use the green energy first. This product supports two modes of charging at the same time: solar charging and AC wall charging.
• When AC wall charging and solar charging are turned on at the same time, the product will give priority to solar charging and both methods will be used to charge the battery at the maximum permissible power.

Charging from the wall

• Please use the AC cable included in the package.

Solar charging

Jackery SolarSaga 200 or 100 or 60 Solar Panel Connection Guide

If one or two solar panels are connected, you can directly connect the DC8020 port of the solar panel to the DC8020 port of Jackery Explorer 2000 Plus for charging. If three or four solar panels are connected, please refer to the method shown in the following figure to charge through the solar series connector.

( Note: The solar series connector is not in standard configuration, so you need to purchase it separately. Please refer to the detailed operation instructions of the solar series connector before using it.)

Caution: When the two inputs are used at the same time, please make sure to use the same type of solar panel and the number of solar panels in the two inputs must be the same to avoid damage or charging problems of the equipment due to inconsistent voltages of the two channels.

The following way of connections are prohibited to charge this product:

Jackery SolarSaga 80 Solar Panel Connection Guide

Users who have purchased Jackery SolarSaga 80 can charge the product by referring to the connection mode shown below. The Jackery SolarSaga 80 supports the parallel connection or the parallel and then series connections to charge the product. The single input port of the Jackery Explorer 2000 Plus supports the input of up to six pieces of SolarSaga 80 solar panels, and two input ports support the input to up to 12 pieces of SolarSaga 80 solar panels.

(When the power is connected with six solar panels in a single input port, the solar panels shall be divided into two groups, and each group of three solar panels shall be self-connected in parallel and then connected to Jackery Explorer 2000 Plus through the solar series connector. The solar series connector needs to be purchased separately.) For detailed operation instructions on the self-parallel connection of the Jackery SolarSaga 80 solar panel, please refer to the user manual.

Tip: Users can enter the number of solar panels in their own combination according to the number of solar panels they purchased. Currently, the product supports charging with 1, 2, 3, 4, 5, 6, 8, and 12 BOW solar panels in combination.

DC7909 to DC8020 Adaptor Operation Guide

All of our solar panels on sale have been upgraded to include a DC7909 to DC8020 adapter. If you have purchased a Jackery solar panel without a DC7909 to DC8020 adapter, you can charge your Jackery Explorer 2000 Plus by following the connection instructions below.

Charging in the Car

This product can be charged with a 12 V car charger. Please start the vehicle before charging to prevent draining the car battery and prevent your vehicle from being unable to start. Please also ensure that the car charger and the car cigarette lighter provide a good connection, and ensure that the car charger is fully inserted. In addition, if the vehicle is running on bumpy roads, it is forbidden to use the car charger in case it burns due to a poor connection. The Company will not be responsible for any loss caused by non- standard operation.

SAFETY PRECAUTIONS WHEN CHARGING

1. When the two DC inputs of this product are used at the same time, please ensure that the number of solar panels connected in series is the same, and try to use the same type of solar panel.
2. Do not charge from car charger and solar panel at the same time, otherwise, it will damage the car fuse.
3. Vehicle charging is only applicable in 12V vehicles, not in 24V ones. Please do not charge this product in 24V vehicle to avoid personal injury and property loss.
4. It is recommended to use Jackery accessories – solar panels for solar charging. We will not be responsible for the losses caused by using other brands’ solar panels.

SAFETY PRECAUTIONS WHEN USING

The basic safety precautions should be followed when using this product, including:

• Please read all instructions before using this product.
• Close supervision is required when using this product near children to reduce the risk.
• Risk of electric shock may occur if using accessories recommended or sold by non-professional product manufacturers.
• When the product is not in use, please unplug the power plug from the product’s socket.
• Do not dismantle the product, which may lead to unpredictable risks such as fire, explosion or electric shock.
• Do not use the product through damaged cords or plugs, or damaged output cables, which may cause electric shock.
• Charge the product in a well ventilated area and do not restrict ventilation in any way.
• Please put the product in a ventilated and dry place to avoid rain and water to cause electric shock.
• Do not expose the product to fire or high temperature (under direct sunlight or in vehicle under high heat), which may cause accidents such as fire and explosion.
• When using it for the first time, please fully charge the device before use. If this product is stored for a long period of time (3 months – 6 months) with the power depleted, its performance will deteriorate and may even become unchargeable. If this device is stored for a long time, please check the power regularly and charge it to about 60% to 80%.

Contact us: hello.eu@jackery.com

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Other language versions of the manual can be downloaded on our official website: https://de.jackery.com/pages/user-guides

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