Instant Pot DUO Series Evo Plus 10 in 1 Pressure Cooker User Manual
- June 13, 2024
- Instant Pot
Table of Contents
DUO Series Evo Plus 10 in 1 Pressure Cooker
Product Information
The DUO Series is a pressure cooker designed for countertop use.
It comes with various cooking programs and features to make your
cooking experience convenient and efficient. The cooker operates at
110-120V~/60Hz, suitable for North American electrical systems. It
has a steam release handle and a sealing lid to ensure safe
pressure cooking. The cooker should not be used by children or
individuals with limited knowledge of pressure cookers. Close
supervision is required when using the appliance near these
individuals.
Important Safeguards
-
Do not touch hot surfaces of the pressure cooker. Always use
the side handles for carrying. -
Avoid placing the cooker on or near hot gas or electric
burners, or in a heated oven. -
Do not use the pressure cooker for anything other than its
intended purpose. -
Never deep fry or pressure fry in the cooker with oil.
-
Ensure the cord does not hang over the edge of the table or
counter, and does not touch hot surfaces. -
Use the cooker only with an electrical system of 110-120V~/60Hz
for North America. -
Do not operate the cooker with a damaged cord or plug, or if it
has malfunctioned or been damaged in any way. -
Allow the cooker to cool and release internal pressure before
opening. Do not force open if the float valve is still up or if the
lid is difficult to turn. -
Follow the fill level warnings to avoid clogging the steam
release and causing excess pressure, leakage, personal injuries, or
damage to the cooker. -
Ensure the steam release handle is in the Sealing position
during all pressure cooking programs. -
Do not immerse the cooker base, cord, power plug, or cooker in
water. -
Always attach the plug to the cooker first, then plug the cord
into the wall outlet. To disconnect, press Cancel and remove the
plug from the wall outlet. Unplug when not in use or before
cleaning. -
The cooker is intended for household use only and should not be
used outdoors. -
Do not attempt to move the pressure cooker when it is operating
under pressure or containing hot liquids. -
Cook only in removable containers to reduce the risk of
electric shock.
Product Usage Instructions
1. Before using the pressure cooker, carefully read and
understand all the important safeguards mentioned above.
2. Ensure that the cooker is placed on a stable countertop away
from hot burners or ovens.
3. Connect the cooker to a power outlet with the provided cord,
making sure to attach the plug to the cooker first before plugging
it into the wall outlet.
4. Add pre-cooked food and liquid to the inner pot, making sure
not to exceed the 2/3 line. For food that expands during cooking,
such as rice, beans, or vegetables, do not exceed the 1/2 line.
5. Close and lock the lid securely, ensuring that the steam
release handle is in the Sealing position.
6. Select the desired cooking program according to your recipe
or preference.
7. Follow the specific instructions for each cooking program
mentioned in the user manual.
8. Once cooking is complete, allow the pressure to release
naturally or use the quick-release method as instructed in the user
manual.
9. Only open the cooker when the float valve is down and the lid
can be easily turned. If the float valve is still up or the lid is
difficult to turn, it indicates that the cooker is still
pressurized. In such cases, do not force open the lid.
10. After use, unplug the cooker from the power outlet and allow
it to cool before cleaning. Follow the care and cleaning
instructions mentioned in the user manual.
11. Store the cooker in a safe place, away from children or
individuals who may not know how to use it properly.
For more detailed instructions and troubleshooting information,
please refer to the user manual provided with the actual
product.
DUO
Series
User Manual
Table of Contents
Important Safeguards Overview Control and Features Getting Started Pressure
Cooking Non-Pressure Cooking Cooking and Safety Tips Care and Cleaning
Troubleshooting Warranty
2 – 5 6
7 – 11 12 – 14 15 – 17 18 – 21
22 23 24 – 26 27 – 28
Pictures in manual are for reference only. Please refer to actual product.
Important Safeguards
SAVE THESE INSTRUCTIONS
When using pressure cookers, basic safety precautions should always be
followed.
- Do not touch hot surfaces of pressure cooker. Use side handles for carrying.
- Do not place the cooker on or near a hot gas or electric burner, or in a heated oven.
- Intended for countertop use only.
- Do not use pressure cooker for anything other than intended use.
- Never deep fry or pressure fry in the cooker with oil.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not use cooker in electrical systems other than 110-120V~/60Hz for North America.
- Do not operate cooker with damaged cord or plug, or after the cooker malfunctions or has been damaged in any manner.
- Do not open the unit until the cooker has cooled and all internal pressure has been released. If the float valve is still up or the lid is difficult to turn, it is an indication that the cooker is still pressurized – do not force it open. Please see “Getting Started” pages 12-14.
- For all pressure cooking programs, the total amount of pre-cooked food and liquid in the inner pot should not pass the 2/3 line. When cooking food that expands during cooking such as rice, beans or vegetables, food should not pass the 1/2 line. Overfilling may risk clogging the steam release resulting in excess pressure. This may also cause leakage, personal injuries, or damage to the cooker. These fill level warnings do not apply to non-pressure cooking programs.
2
Please read this manual carefully and retain for future reference.
Important Safeguards
11) Make sure the steam release handle is in the Sealing position during all
pressure cooking programs.
12) This appliance should not be used by children; by individuals whose
physical, sensory or mental abilities prevent safe use of the appliance; or by
individuals with limited knowledge of how to use a pressure cooker. Close
supervision is needed when using this appliance near these individuals.
13) Do not immerse the cooker base in water. To protect against electrical
shock, do not immerse the cord, power plug, or cooker in any liquid.
14) Always attach plug to the cooker first, then plug cord into the wall
outlet. To disconnect, press Cancel, then remove plug from the wall outlet.
Unplug from power outlet when not in use and before cleaning. Allow the cooker
to cool before putting on or taking off parts, and before cleaning.
15) For household use only. Not intended for outdoor use.
16) Do not attempt to move the pressure cooker when it is operating under
pressure or containing hot liquids.
17) This appliance cooks under pressure. Improper use may result in scalding
injuries. Make certain the lid is properly closed before operating. Caution:
To reduce the risk of electric shock, cook only in removable containers. See
“Getting Started” pages 12-14.
18) Use of accessories and parts that are not branded Instant Pot® nor
recommended by the Instant Pot® Company may cause the cooker to malfunction.
Cook only in Instant Pot® stainless steel or ceramic non-stick inner pots for
best results. Other brands may not have the correct curvature to match the
heating element.
Please read this manual carefully and retain for future reference.
3
Important Safeguards
19) Be aware that certain foods, such as applesauce, cranberries, pearl
barley, oatmeal or other cereals, split peas, noodles, macaroni, rhubarb, or
spaghetti can foam, froth, sputter, and clog the steam release. These foods
should not be cooked under pressure cooking settings unless as directed in
Instant Pot® cooker recipes.
20) Always check the steam release valve, float valve and anti-block shield
for clogging before use.
21) Always make sure the sealing ring rack is completely set in the groove on
the inside of the sealing ring.
When in operation or releasing pressure DO NOT place unprotected skin over the steam release valve.
Do not move cooker when it is in operation
Do not force lid open when the float valve is UP. Make sure the float valve is DOWN when you open the lid.
4
Please read this manual carefully and retain for future reference.
Important Safeguards
WARNING: Spilled food can cause serious burns. Keep appliance and cord away from children. Never drape cord over edge of counter, never use power outlet below counter, and never use with an extension cord.
Special Cord Set Instructions
As per UL safety requirements, a short power supply cord (0.6 m to 0.9 m) is
provided to reduce the hazards resulting from entanglement and tripping.
This appliance has a 3-prong grounding plug. To reduce the risk of electric
shock, plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible.
Specifications
Model Model
Power Supply
DUO Mini IP-DUO60 V3
120V~ 60Hz
IP-DUO80 V2
Rated Power
Volume
Volume
Inner Pot Dimensions
Volume 700 W 3 quart
19.8×12.7cm 7.8×5 in.
Product Dimensions
Product Dimensions
Weight
Prod2u9cxt2D5.i5mx2e8n.s5iocnms 11.4x10x11.2 in.
W3e.9igkhgt 8.6 lbs
1000 W
6 quart
15.7x 23.9cm 6.2 x 9.4 in.
33 x 31 x 32 cm 13 x 12.2 x 12.6 in.
6.75 kg 14.8 lbs
1200 W
8 quart
17.5 x 26.4 cm 6.9 x 10.4 in
37.6 x 33.8 x 36.1 cm 14.8 x 13.3 x 14.2 in
8.21 kg 18 lbs
Please read this manual carefully and retain for future reference.
5
Lid handle Lid
Lid position marker
Cooker handle
Control panel
6
Overview
Steam release handle Float valve
Lid fin
Anti-block shield
To install: Position the anti-block shield in place and push down
Stainless steel inner pot
Exterior pot Heating element
To remove: Using your thumb, push the side of the anti-block shield towards the lid rim and lift up with some effort. The anti-block shield should pop out
Cooker base
Control and Features
Control Panel for the DUO Series
Perfect cooking results with built-in automatic
programs
The control panel of your Instant Pot® DUO Mini/60/80 consists of a LED display,cooking program keys, operation keys, +/- keys to adjust time, and a Keep Warm and Cancel key.
Note that the Duo Mini does not have the Poultry and Multigrain programs.
Cooking program keys
Pressure indicators Mode indicators
+/- keys to adjust time
Time Display LED Display
Operation Keys. (See next page for details)
7
Control and Features
Control Panel for the DUO Series
Instant Pot® is a programmed smart cooker that has preset cooking times for
different food ingredients and cooking methods. It also remembers your most
recent settings per cooking program for a more personalized cooking
experience. To return to the factory default settings, press Cancel to return
the cooker to standby mode displaying OFF, 1) for individual cooking programs
reset, press and hold the cooking program key until the cooker beeps, or 2)
for global reset, press and hold the Cancel key until the cooker beeps.
Sound ON/OFF Press and hold the – Key
for 3 seconds to turn sound OFF.
Press and hold the + key for 3 seconds to turn sound ON
The Pressure Level key toggles between High and Low pressure settings for
pressure cooking programs
The Delay Start key sets the delay time before a cooking program starts.
The Keep Warm key turns the Auto Keep Warm function ON and OFF
The Cancel key ends a cooking program at any time, or resets the cooker to
factory default settings by pressing and holding this key until the cooker
beeps
The Pressure Level key has no effect on non-pressure cooking programs: Slow
Cook, Sauté and Yogurt.
8
Control and Features
Cooking Program Options
Programs Soup Broth
Modes Less Normal More
Suggested Uses Soup without meat. Soup with meat. Rich bone broth.
Notes for Users The soup/broth remains clear due to lack of boiling motion under pressure cooking.
Meat Stew
Less Normal More
Soft texture. Very soft texture. Fall-off-the bone meat texture.
Choose different modes based on the meat texture desired.
Bean Chili
Less Normal More
Less soft texture. Soft texture. Very soft texture.
Choose different modes based on the bean texture desired.
Poultry1
Less Normal More
Soft texture. Very soft texture. Fall-off-the-bone texture.
Choose different modes based on the meat texture desired.
Slow Cook
Less Normal More
Corresponds to Low setting in some temperature controlled slow cookers. Corresponds to Medium setting in some temperature controlled slow cookers. Corresponds to High setting in some temperature controlled slow cookers.
Non-pressure cooking program. You may also use the Instant Pot® glass lid as an option.
9
Control and Features
10
Cooking Program Options
Programs Rice
Modes Less Normal More
Suggested Uses Al dente white rice. Normal texture white rice. Softer texture white rice.
Multigrain1
Less Normal More
Wild rice, brown rice, mung beans, etc. Wild rice, brown rice, mung beans, etc. Tough grains or a mixture of grains and beans.
Porridge Steam Sauté (Brown)
Less Normal More
Less Normal More Less
Normal More
Oatmeal. White rice porridge/congee. Rice porridge/congee with various rices and beans. Vegetables. Fish and Seafood. Meat. Simmering, thickening and reducing liquids. Pan searing. Stir-frying or browning meat.
Notes for Users Automated cooking program. LED displays `Auto’. The +/- keys
will not work in this program.
Choose different modes based on the type of grains and the desired texture.
Program includes 45 minutes of warm water soaking time prior to 60 minutes of
pressure cooking. DO NOT use Quick Release as thick liquid will spatter out
and block the steam release valve. See page 17.
Use the steam rack provided to elevate food above the water. Use Quick Release
method to prevent food from overcooking. NEVER have the lid on when sautéing.
Maximum time is 30 minutes as a safety precaution.
Control and Features
Cooking Program Options
Programs
Modes Less
Suggested Uses Jiu Niang, a sweet fermented glutinous rice dessert.
Yogurt
Normal
Fermenting milk when making yogurt.
More
Pasteurizing milk when making yogurt.
Notes for Users
Default fermentation time is 24:00 hours. You can adjust time based on your
recipe.
Yogt’ will be displayed on the screen when completed.boiL’ will be
displayed on the screen.
Pressure Cook
Less Normal More
Manual programming of pressure level and cooking time according to your favourite recipes or cooking habits.
Press the Pressure Level key to adjust pressure levels and the + / – keys to change cooking time.
1 Poultry and Multigrain cooking programs are not available on Duo Mini.
Pressure Cooking Programs: Working Pressure: Low Pressure: 5.8 – 7.2 psi (40 – 50 kPa); High Pressure: 10.2 – 11.6 psi (70 – 80 kPa) Pressure Release Pressure Limit: 15.22psi (105kPa) Working Temperature: 115°C – 118°C (239°F ~ 244°F)
Non-Pressure Cooking Programs: Keep Warm function: 63 – 78°C (145 ~ 172°F);
Slow Cook function: Less mode: 82-87.8°C / 180-190°F; Normal mode: 87.8-93°C /
190-200°F;
More mode: 93-99°C / 200-210°F; Sauté function: Less mode: 135 -150°C (275
-302°F); Normal mode: 160 -176°C (320 -349°F);
More mode: 175 – 210°C (347 – 410°F)
11
Getting Started
1 Read warning cards and warning labels. Remove all packaging materials and
removable warning cards from the cooker and accessories.
2 Clean the inner pot, lid and accessories with water and detergent before the
first use. 3 Install the condensation collector at the rear of the cooker by
aligning the top of the collector
with the guides on the cooker and press in.
4 Place the steam release handle on the lid.
12
The steam release handle does not lock tight into the lid but will fit loosely.
Getting Started
Before using your Instant Pot®:
1 To remove the lid, hold the handle, turn the lid counterclockwise and lift.
a
b
c
2 Remove the inner pot from the cooker.
3 Add food and liquids to the inner pot as the recipe directs. If required, place the steam rack on the bottom of the inner pot first. Always add at least 18 fl oz / 500 mL of liquid for minimum liquid requirement. See “Cooking and Safety Tips” on page 22.
4 Wipe the outside of the inner pot dry. Make sure there is no food debris on the bottom side of the inner pot nor on the cooking element.
5 Put the inner pot back into the cooker. Rotate slightly to ensure that it is seated correctly.
6 Make sure the sealing ring rack is completely set in the groove on the inside of the sealing ring. Ensure there is no deformation on the sealing ring rack. Do not attempt to repair a deformed ring rack. Please contact the customer care team.
7 To place lid, reverse Step 1. Place the lid on the cooker, align the mark on the lid
with the
(unlock) mark and turn clockwise to the
(lock) mark.
13
Getting Started
· Make sure the steam release valve, float valve and anti-block shield are
clean and free of debris. · After putting the lid on, make sure the float
valve on lid top drops down. · Do not put the lid on for the Sauté program.
Initial Test Run
To familiarize yourself with the Instant Pot® and check if the cooker is
working properly:
1 Add 3 measuring cups of water into the inner pot (~25 fl oz / 750 mL).
2 Close the lid. Turn the steam release handle to Sealing position.
3 Press the Steam button and press the + / – keys to adjust time to 2 minutes.
The preheating cycle will start after 10 seconds and the cooker with display On. Traces of steam will release until the float valve pops up. The Steam program will begin when working pressure is reached. After the cooking cycle has completed, the cooker will beep and switch to Keep Warm mode if the Auto Keep Warm function is ON.
14
If you have any questions or concerns, please refer to the troubleshooting guide on pages 24 – 26, or call the customer care team. Contact information on page 24.
Pressure Cooking
The following are all pressure cooking programs: Soup/Broth, Meat/Stew,
Bean/Chili, Poultry1, Rice, Multigrain1, Porridge, Steam, and Pressure Cook. ·
Do not fill the inner pot more than 2/3 full. For food that expands during
cooking such as rice or dried vegetables, do not fill the inner pot more than
1/2 full. · After the cooking process has started, you can press Cancel at any
time to end the program. The cooker then goes to standby mode. 1 Follow the
steps in “Getting Started” pages 12 – 14. 2 Position the steam release handle
to Sealing.
3 Connect the power cord. The LED displays OFF, indicating that the cooker is
in standby mode.
4 Select a pressure cooking program: Soup/Broth, Meat/Stew, Bean/Chili,
Poultry1, Rice, Multigrain1, Porridge, Steam, or Pressure Cook. 1 Poultry and
Multigrain cooking programs are not available on DUO Mini.
15
Pressure Cooking
5 Optionally, personalize pressure cooking programs as follows:
To do this …. Change the cooking time
Press this button… Cooking Program Key
Followed by these steps… Select between three preset cooking times, Less, Normal and More by pressing the cooking program key repeatedly
+ / –
Change the cooking pressure Set the delayed cooking time
Pressure Level Delay Start
Add/subtract time; press and hold for faster changes
Select either High or Low 1. Use the + / – buttons to set the hours 2. Press
Delay Start again 3. Use the + / – buttons to set the minutes
6 10 seconds after choosing the settings, the cooker beeps 3 times and displays On to indicate that the cooker has entered preheating cycle. If using Delay Start, the Delay Start light indicator will light up and 10 seconds later, the delay timer will start to count down. When count down is finished, cooking will start and LED will display On for the preheating cycle. Depending on the amount of food and its temperature, the preheating cycle can last from a few minutes to 40 minutes or more . As the cooker heats up and pressure builds, the float valve rises. When working pressure is reached, the cooker enters the pressure cooking cycle and displays the remaining cooking time.
16
When the cooking cycle has finished, the cooker beeps and enters the Keep Warm
mode if the Auto Keep Warm function is turned ON. The LED displays the elapsed
time (such as L0:02). If Cancel is not pressed, the cooker will turn OFF after
10 hours.
**Users can switch Auto Keep Warm ON/OFF, adjust pressure level and cooking
time at any time during the cooking process.
Pressure Cooking
7 Release the pressure using one of the following methods (refer to recipe):
Natural Release: Allow the cooker to cool down naturally until the float valve
drops down. This may take 10 to 40 minutes, or even more, depending on the
amount of food in the cooker. Place a wet towel on the metal part of the lid
to speed up cooling (do not cover the steam release).
Quick Release: Turn the steam release handle to the Venting position to let
steam out until the float valve drops down. Never pull out the steam release
handle while releasing steam, as escaping steam is extremely hot and can cause
scalding. When cooking food with large liquid volume or starch content,
immediately turn the steam release handle back to the Sealing position at the
first sign of spattering. Quick Release should ALWAYS be closely attended.
Do not place hand over steam release valve
Do not lean face over cooker when it is in operation or
releasing steam/pressure
8 Press Cancel. The LED displays OFF, indicating that the cooker is in standby mode. Open the lid. Make sure the float valve is down before opening the lid.
17
Non-Pressure Cooking
The following are all non-pressure cooking programs: Sauté, Slow Cook, Yogurt
and Keep Warm.
Sauté
1 Connect the power cord. The LED displays OFF, indicating that the cooker is
on standby.
2 Select the Sauté program.
3 To change the cooking temperature, press Sauté key repeatedly to toggle
between Less (for simmering or thickening sauce), Normal (for regular
browning), and More (for stir-frying or blackening meat). 10 seconds after
choosing the settings, the cooking process will start. The cooker will beep 3
times and the LED displays On to indicate that the cooker has entered the
preheating cycle. When the working temperature is reached, the LED displays
Hot.
4 Add food to the inner pot and sauté.
5 When you have finished sautéing the food, press Cancel. The LED displays
OFF, indicating that the cooker is in standby mode.
· Do not use the pressure cooker lid during Sauté program. There will be
warning alerts and the display will flash. A glass lid with a venting hole may
be used.
· As a safety precaution, the cooker automatically enters standby mode after
30 minutes if you have not pressed Cancel.
18
Non-Pressure Cooking
Slow Cook
1 You may use the Instant Pot® glass lid as an option. If using the pressure
cooking lid, make sure the steam release handle is turned to Venting.
2 Connect the power cord. The LED displays OFF, indicating that the cooker is on standby.
3 Select the Slow Cook program. Optionally, modify the slow cooking program as follows:
To do this …. Change the cooking time Change the cooking temperature
Set the delayed cooking time
Press this button… + / Cooking Program Key
Delay Start
Followed by these steps… Add / subtract time Select between three preset cooking temperatures, Less, Normal and More by pressing the cooking program key repeatedly 1. Use the + / – buttons to set the hours 2. Press Delay Start again 3. Use the + / – buttons to set the minutes
10 seconds after choosing the settings, the cooking program will start. The cooker will beep 3 times and the cooker will enter the cooking cycle. The LED will display the remaining cooking time. If using Delay Start, the light indicator will light up and 10 seconds later, the delay timer will start to count down. Cooking begins when count down is finished.
19
Non-Pressure Cooking
5 When the cooking cycle has finished, the cooker will beep and enter the Keep
Warm mode if the Keep Warm program is turned ON. The LED will display the
elapsed time (such as L0:02). If Cancel is not pressed, the cooker will turn
OFF after 10 hours.
6 If the lid is on, remove it by turning counterclockwise and lifting.
7 Press Cancel. The LED displays OFF, indicating that the cooker is in standby
mode.
Yogurt
1 Pasteurize Milk a) Add milk to the inner pot. b) Select the Yogurt program.
c) Press the Yogurt key repeatedly to select the More mode. 10 seconds after
choosing the settings, the heating process will begin. The cooker will beep 3
times and the LED will display boiL. d) When finished, the cooker will beep
and the LED will display Yogt.
If making yogurt in smaller containers: add 1 cup/250 ml of water to the inner
pot, place the steam rack in the inner pot and put the containers on top of
the steam rack, close the lid, select the Steam program and use the + / –
buttons to set time to 2 minutes. Make sure the steam release handle is in
Sealing position when running the Steam program as this is a pressure cooking
program. When complete, use the natural release method (page 17) and continue
with steps 2 to 4.
*The advantages of pasteurizing milk are to 1) kill pathogens and harmful bacteria, and 2) denature milk proteins for easier absorption by the body.
20
Non-Pressure Cooking
2 Cool Milk a) Remove the inner pot and place it on a wire rack. b) Allow the
milk to cool to 115°F/46°C. Test the milk temperature with a thermometer.
3 Add Starter Culture a) Add starter culture to the warm milk in the inner
pot. b) Replace the inner pot and close the lid. The steam release handle can
be left in Venting or Sealing position.
4 Ferment Yogurt a) Select the Yogurt program and adjust to Normal mode. b)
Press + / – to set fermentation time. c) When finished, the cooker will beep
and the LED will display Yogt.
21
Cooking and Safety Tips
· Extreme caution should be taken when moving the steam release handle to the
Venting position. Keep hands and face away from the steam release openings.
Failure to comply may result in scalding or serious injury.
· Do not attempt to open the lid until pressure inside the cooker is
completely released. As a safety feature, until the float valve drops down the
lid is locked and cannot be opened. Do not force lid open.
· When opening the lid, the inner pot may adhere to the lid. This is caused by
vacuum due to cooling. Make sure the steam release handle is in the Venting
position and all the steam is released.
· If the float valve is stuck, move the steam release handle to the Venting
position. Once all the steam is released, push the float valve down with a pen
or long utensil.
· Always add at least 18 fl oz. / 500 ml of water or other liquids so enough
steam can be generated to cook under pressure. These include cooking sauces,
wine, beer, stocks, juices of fruits and vegetables. Oils, oil-based sauces
and thick cooking sauces do not have enough water content and will not account
for the required liquid volume.
· Time to pressure and cooking time will vary according to the temperature and
quantity of the ingredients. Food that is cold or frozen will take longer to
cook than food that is at room temperature.
· When using the Delay Start program, allow sufficient cooling down time
before serving. · The Delay Start program is not recommended for porridge,
oatmeal or other foamy and thick liquids. Cooking progresses should be
monitored when cooking these foods.
22
Care and Cleaning
Unplug your Instant Pot® and let it cool to room temperature before cleaning.
· All Instant Pot® inner pots, pressure cooker lids, glass lids, and
accessories are
dishwasher safe. · Remove the inner pot and lid, and wash with detergent.
Rinse with clear water and wipe dry with a soft cloth. · Wipe the inner cooker
base rim and slot with dry cloth to prevent rusting of the
exterior cooker rim. · Remove the sealing ring and anti-block shield from the
underside of the lid. Wash with warm, soapy water, rinse with clear water and
wipe dry with a soft cloth. · The sealing ring must always be properly
positioned on the underside of the lid. · Clean the outer body with a damp
soft cloth or sponge. · Never use harsh chemical detergents, scouring pads or
powders on any of the parts or components. · Periodically check that the steam
release valve and float valve are in good working order and free of debris.
23
Troubleshooting
If you experience any problems with the cooker, need technical assistance or
product return information, please contact the Instant Pot support team using
the methods below:
· Create a support ticket: www.InstantPot.com/support/ · Email:
[email protected] · Call
1-800-828-7280 ext 2 for the customer
care team.
You can also find tips, videos and FAQs on www.InstantPot.com/faq/
The issues in the following tables do not always indicate a faulty cooker.
Please examine the cooker carefully before contacting the support team.
1 2
24
Problem
Possible reason
Solution
Difficulty with closing the lid Sealing ring not installed properly
Position the sealing ring
Float valve in the popped-up Slightly press the float valve
position
downward
Difficulty with opening the lid Pressure inside the cooker Float valve stuck at the popped-up position due to debris or stickiness from food
Position the steam release handle to the venting position to release the
internal pressure. Open the lid after the pressure is completely released
Ensure steam is completely released by turning steam release handle to Venting
position, Press the float valve lightly with a long utensil. Open the lid
cautiously and clean the float valve and lid before the next use.
Troubleshooting
Problem
Possible reason
Solution
Steam leaks from the side of the lid
No sealing ring Sealing ring damaged
Install the sealing ring Replace the sealing ring
3
Food debris attached to the Clean the sealing ring
sealing ring
Lid not closed properly
Open then close the lid again
Steam leaks from float
4
valve for over 2 minutes
Food debris on the float valve silicone seal Float valve silicone ring worn- out or missing
Clean the float valve silicone seal Replace the float valve silicone ring
Float valve unable to rise
Too little food or water in
Add water according to the
5
inner pot
recipe
Float valve obstructed by
Close the lid completely, see
the lid locking pin
“Getting Started” section
Steam comes out from
the steam release
6
valve non-stop
Steam release valve not in sealing position
Turn the steam release handle to the sealing position
Pressure control fails
Contact support
Display flashes “Lid”
7
Lid is not in the correct position for the selected program
Close the lid for pressure cooking or open the lid for sautéing
Display remains blank after Bad power connection or no Inspect the power cord to
connecting the power cord power
ensure a good connection,
8
check if the power outlet is active
Cooker’s electrical fuse has Contact support blown
25
Troubleshooting
9
10 11 12
13
26
Problem
All LEDs flash with a C1
code appearing on
screen and the
C2
warning beep is ON C5
C6 C6H C6L Rice is half cooked or too hard
Rice is too soft The cooker beeps 5 times and displays `burn’ message after
the cooking program started.
Occasional ticking or light cracking sound
Possible reason
Solution
Faulty temperature sensor Contact support
Faulty temperature sensor Contact support
Temperature is too high because inner pot is not placed into the cooker base
Insert the inner pot properly
Temperature is too high
Put food and water in the
because there is no water in inner pot
inner pot
Faulty pressure sensor
Faulty HIGH pressure sensor Contact support
Faulty LOW pressure sensor
Too little water
Adjust dry rice and water ratio according to recipe
Lid opened too early Too much water
After cooking cycle completes, leave the lid on for 5 more minutes Adjust dry rice and water ratio according to recipe
Indication of overheating. The cooker has reduced the heating temperature, and may not reach cooking pressure The sound of power switching and expanding pressure board when changing temperature
Starch deposits at the bottom of the inner pot might have clogged heat dissipation. Stop the cooker and inspect the bottom of the inner pot This is normal
Bottom of the inner pot is wet
Wipe bottom of the inner pot dry before cooking
Warranty
Limited Warranty
This Limited Warranty is effective for one year from the date of original consumer purchase. Proof of original purchase date and, if requested by an authorized Instant Pot Company (“IPC”) representative, return of your appliance as IPC may direct at IPC’s expense, is required to obtain service under this Limited Warranty.
When this appliance is operated and maintained in accordance with written instructions attached to or furnished with the product, Instant Pot Company will pay for either (i) repair labor to correct defects in materials or workmanship that existed when this appliance was purchased or (ii), at its sole and exclusive discretion, replace the appliance for a period of one (1) year from the date of purchase. In the event that your appliance is replaced, the Limited Warranty on the replacement appliance will expire at the original date (i.e. 12 months from the original purchase date).
This Limited Warranty extends only to the original purchaser and use of the appliance in the United States of America and Canada. This warranty does not cover units that are used outside of the United States of America and Canada.
Any modification or attempted modification to your appliance may interfere with the safe operation of the appliance and will void this Limited Warranty. This Limited Warranty does not apply in respect of any appliance or any part thereof that has been altered or modified from its factory settings unless such alterations or modifications were expressly authorized by an IPC representative.
IPC is not responsible for shipping costs related to warranty service, save
and except for shipping costs associated with the return of your appliance as
provided herein.
Limitation and Exclusions
The liability of IPC, if any, for any allegedly defective appliance or part shall in no circumstances exceed the purchase price of a comparable replacement appliance.
This Limited Warranty does not cover:
1. Damage resulting from accident, alteration, misuse, abuse, neglect,
unreasonable use, use contrary to the operating instructions, normal wear and
tear, commercial use, improper assembly, disassembly, failure to provide
reasonable and necessary maintenance, fire, flood, acts of God or repair by
anyone unless directed by an Instant Pot Representative.
2. Repairs where your appliance is used for other than normal, single-family
household use or when it is used in a manner that is contrary to published
user or operator instructions.
3. Use of unauthorized parts and accessories, or repairs to parts and systems
resulting from unauthorized repairs or modifications made to this appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by you.
27
Warranty
Disclaimer of Implied Warranties
IMPLIED WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO ONE YEAR
OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states or provinces do not allow
limitations to the duration of implied warranties of merchantability or
fitness, so this limitation may not apply to you.
Disclaimer of Representations Outside of Warranty
IPC makes no representation about the quality, durability, or need for service
or repair of this appliance other than the representations contained in this
warranty.
Limitation of Remedies; Exclusion of Incidental and Consequential Damage
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT
REPAIR OR REPLACEMENT AS PROVIDED HEREIN. IPC SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE
USE OR PERFORMANCE OF THE APPLIANCE OR DAMAGES WITH RESPECT TO ANY ECONOMIC
LOSS, PERSONAL INJURY, LOSS OF PROPERTY, LOSS OF REVENUES OR PROFITS, LOSS OF
ENJOYMENT OR USE, COSTS OF REMOVAL, INSTALLATION OR OTHER CONSEQUENTIAL
DAMAGES OF WHATSOEVER NATURE.
You the buyer may have other rights and remedies under your state’s or
province’s applicable laws, which are in addition to any right or remedy which
may be available under this limited warranty.
Warranty Registration and Service
Please visit http://instantpot.com/support/register/ to register your new
Instant Pot and validate your warranty within thirty (30) days of purchase.
You will be asked to provide the store name, date of purchase and model number
(found on the base of your cooker) along with your name and address. The
registration will enable us to keep you up to date with product developments,
recipes and contact you in the unlikely event of a product safety
notification. By registering, you acknowledge to have read and understood the
instructions for use, and warnings set forth in the accompanying instructions.
To obtain service under this warranty, please call the Customer Care Team at
1-800-828-7280. If IPC is unable to
resolve the problem, you may be asked to send your appliance to the Appliance
Service Department for quality inspection. IPC is not responsible for shipping
costs related to warranty service, save and except for shipping costs
associated with the return of your appliance from Canada or within the 48
contiguous states and the District of Columbia of the United States of
America, as provided herein. When returning your appliance, please include
your name, address, phone number, proof of the original purchase date as well
as a description of the problem you are encountering with the appliance.
28
Instant Pot® Company 11 – 300 Earl Grey Dr. Suite 383
Ottawa, Ontario K2T 1C1 Canada
Telephone: +1-800-828-7280 ext 2 Fax:
+1-613-800-0726
Web: www.InstantPot.com US and Canada E-mail: [email protected]
To enhance your experience with Instant Pot, join the official Instant Pot
Community
Facebook.com/groups/instantpotcommunity twitter.com/instantpot
Instant Pot® Free Recipe App & More Copyright© Instant Pot® Company