Roku Streaming Stick+ HDR Streaming Device User Guide

June 13, 2024
Roku

Roku Streaming Stick+ HDR Streaming Device

Product Information

The Roku streaming player is a device that allows you to stream content from various channels on your TV. It requires an internet connection and a Roku account to access the Roku Channel Store and manage subscriptions. The device comes with a power adaptor, remote control, USB power extender cable, and a USB power cable with a long-range wireless receiver.

Product Usage Instructions

  1. Step 1: Connect to TV
    Connect the Roku streaming player to your TV using an HDMI cable. If you have a 4K or HDR TV, make sure to use an HDMI port that supports HDCP 2.2. For assistance in determining the compatible port, visit go.roku.com/hdcp. If the HDMI cable doesn’t fit, you can order a free HDMI extender cable at my.roku.com/HDMI.

  2. Step 2: Connect to Power
    For the best streaming experience, use the included USB power cable, power extender cable, and power adaptor to connect the Roku streaming player to a wall outlet. Alternatively, you can connect the included USB power cable to the USB port on your TV. If you see a red light on your streaming player, it indicates that the USB port on your TV doesn’t provide enough power. In such cases, use the included power adaptor. For assistance, visit go.roku.com/lowpower.

  3. Step 3: Power on TV and Select Input
    Use your TV remote to power on your TV and select the input you used to connect the Roku streaming player. For guidance on selecting the correct input, visit go.roku.com/selectinput.

  4. Step 4: Insert Batteries
    The remote control should pair with the streaming player automatically. If needed, refer to go.roku.com/remotehelp for instructions on how to pair the remote.

  5. Step 5: On-screen Setup and Activation
    Follow the instructions displayed on your TV screen to complete the setup and activation process. Use your computer or smartphone to link to a Roku account to activate your streaming player. For more information, visit go.roku.com/whyaccount.

What’s included

Features

Setup

STEP 1: Connect to TV

  • HDTVs:
    Plug your streaming player into an HDMI® port on your TV.

  • 4K and HDR TVs:
    To stream 4K or HDR, choose an HDMI port that supports HDCP 2.2. For help determining which port supports HDCP 2.2, visit go.roku.com/hdcp

Doesn’t fit?
Order a free HDMI extender cable at my.roku.com/HDMI

STEP 2:
Connect to power

  • For the best streaming experience, use the included USB power cable, power extender cable, and power adaptor to connect your streaming player to a wall outlet.
  • Or use the included USB power cable to connect to the USB port on your TV.

NOTE : See a red light on your streaming player? That means the USB port on your TV is not providing enough power. Use the included power adaptor instead. For help, visit go.roku.com/lowpower

STEP 3:
Power on the TV and select the input

  • Use your TV remote to power on your TV and select the input you used to connect your streaming player.
  • For help on how to select the correct input, visit go.roku.com/selectinput

STEP 4: Insert batteries

  • On the back side of the remote, slide open the battery cover. Insert included Duracell® batteries placing the negative (-) ends in first.
  • Your remote should pair with your streaming player automatically. For help pairing your remote, visit go.roku.com/remotehelp

STEP 5:
On-screen setup and activation

  • Follow the instructions on your TV screen.
  • Activate your streaming player by using your computer or smartphone to link to a Roku account.

NOTE : Roku does not charge for activation support – beware of scams.

Common questions

  • Why do I need to create a Roku account?
    Before you can start streaming, channels must be downloaded and installed on your streaming player. You’ll need a Roku account to access the Roku Channel Store, manage your subscriptions, view your purchase history, and add a payment method. For more info, visit go.roku.com/whyaccount

  • Why do I need to enter a credit card?
    Saving a payment method makes it easy to rent or buy movies on demand, subscribe to popular services, and enroll in free trials. Charges will not be made without your authorization. For more information, visit go.roku.com/paymenthelp

  • What should I do if my streaming player is not connecting to my wireless network?
    Your streaming player connects to your wireless network the same as your laptop or smartphone. If these other devices can access the internet, then your streaming player should be able to do the same. Make sure to select the same network name, and enter the same password you use with the other devices. Remember that passwords are case-sensitive and easy to enter incorrectly. For more help, visit go.roku.com/wireless

  • Can I take my Roku streaming player with me when I travel?
    Yes. You can bring your streaming player and watch your favorite entertainment when you travel. Remember to also bring a USB power adaptor (like your phone charger), remote, and any cables you use to connect your streaming player at home. Make sure your destination has a good internet connection. You may need a computer or smartphone to help connect your streaming player to a new wireless network. For more details, visit go.roku.com/travelwithroku

Need more help getting started?go.roku.com/rssplus

Getting the most out of your Roku streaming player.go.roku.com/usingroku

Tips, what’s streaming for free, and more.blog.roku.com

© 2019 Roku, Inc. All rights reserved. ROKU, ROKU logo and STREAMING STICK are the registered trademarks of Roku, Inc. All other logos and trademarks herein not owned by Roku, Inc. are the property of their respective owners.

References

Read User Manual Online (PDF format)

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