Monogram Appliances ZIFI240HII Fresh-Food Refrigerator Owner’s Manual

Appliances ZIFI240HII Fresh-Food Refrigerator
Owner’s Manual

MODEL INFORMATION

MODEL NUMBERS
ZIFI240HII, ZIFS240NSS
WRITE DOWN THE MODEL AND SERIAL NUMBERS
These will be on a label on the ceiling inside the fresh-food refrigerator
Use these numbers in any correspondence or service calls concerning your appliance.
Please write these numbers here:………….
Model Number…………………………
Serial Number……………………….

CONSUMER SUPPORT

MONOGRAM WEBSITE
Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can also shop for more great Monogram products and take advantage of all our on-line support services designed for your convenience.
In the US: monogram.com
In Canada: monogram.ca
REGISTER YOUR APPLIANCE
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included
in the packing material. In the US: monogram.com/register
In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door. Get on- line and schedule your service at your convenience any day of the year.
In the US: monogram.com
In Canada: monogram.ca
REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable), visit our website at monogram.com/connect in the US only.
PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US: monogram.com/use-and-care/parts
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Customers in Canada should consult the nearest MC Commercial service center or visit our website at monogram.ca.
CONTACT US
If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | Monogram Appliances, Appliance Park | Louisville, KY 40225 monogram.com/contact

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
To reduce the risk of fire, explosion, electric shock, or injury when using your refrigerator, follow these basic safety precautions:

• Use this appliance only for its intended purpose as described in this Owner’s Manual.

• This refrigerator must be properly installed and located in accordance with the Installation Instructions before it is used.

• Unplug the refrigerator before making repairs, replacing a light bulb, or cleaning.
  NOTE: Power to the refrigerator cannot be disconnected by any setting on the control panel.
  NOTE: Repairs must be performed by a qualified Service Professional.

• Replace all parts and panels before operating.

• Keep flammable materials and vapors away from the refrigerator.

• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

• Do not use an extension cord.

• To prevent suffocation and entrapment hazards to children, remove the fresh food and freezer doors from any refrigerator before disposing of it or discontinuing its use.

•  To avoid serious injury or death, children should not stand on, or play in or with the appliance.

• Children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved.

• This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast and other residential environments; catering and similar non-retail applications.

• Do not apply harsh cleaners to the refrigerator. Certain cleaners will damage plastic which may cause parts such as the door or door handles to detach unexpectedly. See the Care and Cleaning section for detailed instructions.

CAUTION To reduce the risk of injury when using your refrigerator, follow these basic safety precautions.

• Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
• Keep fingers out of the “pinch point” areas; clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.
• Do not refreeze frozen foods which have thawed completely.

WARNING
FIRE OR EXPLOSION HAZARD Flammable Refrigerant
This appliance contains isobutane refrigerant, also known as R600a, a natural gas with high environmental compatibility. However, it is also combustible. Adhere to the warnings below to reduce the risk of injury or property damage.

1. When handling, installing and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.
2.  Service shall only be performed by authorized service personnel. Use only manufacturer-authorized service parts.
3.  Dispose of refrigerator in accordance with the Federal and Local Regulations. The flammable refrigerant and insulation material used in this product require special disposal procedures. Contact your local authorities for the environmentally safe disposal of your refrigerator.
4. Keep ventilation openings in the appliance enclosures or in the built-in structure clear of obstruction.
5. To remove frost, scrape with a plastic or wood spatula or scraper. Do not use an ice pick or a metal or sharp- edged instrument as it may puncture the appliance liner and then the flammable refrigerant tubing behind it.
6. Do not use electrical appliances inside the food storage compartment of the appliance.
7.  Do not use any electrical device to defrost your appliance.
8. Do not damage the refrigerant circuit.

WARNING
EXPLOSION HAZARD
Keep flammable materials and vapors away from refrigerator. Failure to do so can result in fire, explosion, or death.

CONNECTING ELECTRICITY

WARNING
ELECTRICAL SHOCK HAZARD

• Plug into a grounded 3-prong outlet
• Do not remove the ground prong
• Do not use an adapter
• Do not use an extension cord.
• Failure to follow these instructions can result in death, fire, or electrical shock.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this appliance.
Have the wall outlet and circuit checked by a qualified electrician to make sure the outlet is properly grounded. Where a standard 2-prong wall outlet is encountered, it is your personal responsibility and obligation to have it replaced with a properly grounded 3-prong wail outlet. Do not use an adapter. The refrigerator/freezer should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate.
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required. This provides the best performance and also prevents overloading house wiring  circuits which could cause a fire hazard from overheated wires.
Never unplug your refrigerator/freezer by pulling on the power cord. Always grip plug firmly and pull straight outfrom the outlet.
Immediately discontinue use of a damaged supply cord. If the supply cord is damaged, it must be replaced by a qualified service professional with an authorized service part from the manufacturer.
When moving the refrigerator/freezer away from the wall, be careful not to roll over or damage the power cord.
PROPER DISPOSAL OF YOUR OLD APPLIANCE
WARNING
SUFFOCATION AND ENTRAPMENT HAZARD
Failure to follow these disposal instructions can result in death or serious injury
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow the instructions below to help prevent accidents.
Before You Throw Away Your Old Appliance

• Take off the fresh food and freezer doors.
• Leave the shelves in place so that children may not easily climb inside.

Refrigerant and Foam Disposal:
Dispose of appliance in accordance with Federal and Local Regulations. Flammable refrigerant and insulation material used requires special disposal procedures. Contact your local authorities for the environmentally safe disposal of your appliance.

CONTROLS

TEMPERATURE CONTROLS
The temperature display shows the actual temperature of the fresh-food refrigerator. The actual temperature may vary slightly from the set temperature based on factors such as door openings, amount of food and room temperature.
To change the temperature setting, press the + or – pads until you reach the desired set temperature. After 5  seconds, the display will return to the actual temperature.
After making adjustments, allow 12 to 24 hours for the fresh-food refrigerator to reach the temperature you have set and before making any further adjustments. Temperature Settings
Minimum: 34°F (1.1°C)
Maximum: 45°F (7.2°C)
Child Control Lockout
This child control lockout feature prevents unwanted changes to your temperature settings.
After the desired temperature is set, the temperature can be locked. To lock, press both the + and – pads at the same time for five seconds. To unlock, press both + and – pads for five seconds.
Unit ON/OFF
This pad stops cooling in the fresh-food refrigerator, turns off the temperature controls and removes power to the light circuit. Press this pad for a minimum of 3 seconds to turn the fresh-food refrigerator on or off or unplug the unit for long vacations or absences, or when cleaning the unit or changing the light bulb.

FEATURES

INTERIOR FAN
The interior fan is located in the rear wall of the fresh-food refrigerator and is designed to run continuously to help maintain the proper cooling temperature. The interior fan will only turn off when the door is opened.
GLASS SHELVES
Tempered glass shelves in the fresh-food refrigerator are removable for easy cleaning or for storing larger items. To remove a shelf, open the door completely to avoid potential damage to the gasket. Lift up on the back of the shelf slightly. Tilt the shelf to one side at an angle while pulling forward. Appearance may vary

To remove, lift up on the back of the shelf| Tilt the shelf at an angle while removing or replacing| Place in slots when replacing the shelf

To replace a shelf, open the door completely to avoid potential damage to the gasket. Tilt the shelf to one side at an angle and slide toward the back wall, placing one side onto the shelf support. Place the other side onto the opposite shelf support. Ensure rear locking tabs are engaged. When installed properly, the shelf will not slide forward when gently pulled.
QUICKSPACE™ SHELF
This shelf splits in half and slides under itself for storage of tall items on the shelf below.
Step 1: Lift the back edge of the front half of the shelf.
Step 2: Pull slightly forward.
Step 3: Lower the back edge of the front half of the shelf while sliding it underneath the back half.
The entire Quick Space shelf can be removed and replaced (see Glass Shelves section). Loading Tips And Suggestions
Do not block the thermistor, located on the right hand side, just above the third shelf of the fresh-food refrigerator. Blocking the thermistor could impair the air circulation and temperature control.
VEGETABLE PAN
The full extension vegetable pan provides constant high humidity levels required to store most fruits and vegetables.
How long produce can be stored will depend upon the type of food and its condition when placed in the pan. Unlike many refrigerators, the pan may be removed with the door at a 90° angle. This allows you to clean the vegetable pan easier. The vegetable pan is dishwasher safe, top rack only.
To remove the pan from the wire holder:

1. Pull the pan out to the STOP position.
2. Lift the front of the pan up and out of the wire holder.
3. Lift the back of the pan up and out.

To replace a pan in the wire holder:

1. Place the back of the pan in the wire holder, making sure the wire holder fits into the grooves on the back of the pan.
2.  Lower the front of the pan into the wire holder.
3.  Press firmly on the top of the pan to snap it into the wire holder.

SABBATH MODE

The Sabbath Mode was designed for use on the Jewish Sabbath and Holidays. The Sabbath Mode feature makes it possible for observant Jews to use the fresh- food refrigerator during the duration of the holiday.
The Sabbath Mode feature can be set to override typical reactions caused by your interaction with the fresh-food refrigerator. While in the Sabbath Mode, your appliance will still operate. However, it will not respond to your actions. While in the Sabbath Mode, you may notice the fan running when the door is opened, however, this is not a result of your actions. The compressor and fan will operate at predetermined times.
ON/OFF – To activate the Sabbath Mode, press and hold down the + and ON/OFF buttons on the control panel for at least 7 seconds. SAb will be displayed on the control. SAb will remain in the display and all the control settings Sabbath Mode. Controls and lights will not work until the + and ON/OFF buttons are held again for 7 seconds. The last operating mode.

CARE AND CLEANING

WARNING
Electrical Shock Hazard.
Turn the fresh-food refrigerator OFF or unplug the unit before cleaning.
Turn the fresh-food refrigerator OFF by pressing the button on the control panel a minimum of 3 seconds until the light and temperature display turn off.
DOOR GASKET
The vinyl gasket may be cleaned with mild soap and water, a baking soda solution or a mild scouring powder. Rinse well.
After cleaning the door gasket, apply a thin layer of paraffin wax or petroleum jelly to the door gasket at the hinge side.
This helps keep the gasket from sticking and bending out of shape.

LIGHT BULB REPLACEMENT
WARNING
** Electrical Shock Hazard. Turn the fresh-food unit OFF before replacing the light bulb.
To remove the light shield, push in the tab on the left side of the shield and lower it. Replace with a 15 watt appliance bulb or a 4.5 watt UL Listed LED Lamp or call 800.GE.CARES (800.432.2737) during normal business hours to order service part.
POWER FAILURE
If the power fails, open the door as infrequently as possible to maintain the temperature.
PREPARING FOR VACATION
For long vacations or absences, remove food and turn the fresh-food refrigerator OFF. Clean the interior (see Cleaning the Inside section).
For shorter vacations, remove perishable foods and leave controls at regular settings. However, if the room temperature is expected to drop below 60°F (16°C), follow the same instructions as for long vacations.
PREPARING TO MOVE
Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.
Be sure the fresh-food refrigerator stays in an upright position during moving.
DRAIN HOLE**
Periodically check the drain hole and channel for any debris. If the drain is blocked, condensation will not drain properly.
To check and clean the drain hole, remove the bottom two glass shelves. Sweep a damp cloth along the channel in the back of the fresh-food refrigerator. Use a finger to sweep away any debris from the drain hole.

CLEANING OUTSIDE
Directions for Cleaning Outside Surfaces, Door Handles, and Trim

without soap), scouring or steel wool pads
Mild detergent mixed with warm water the Monogram Appliances parts store for approved stainless steel cleaners: Monogram.com 
Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser™ can be used to remove surface rust, tarnish and small blemishes on stainless steel surfaces only| Abrasive powders or sprays  Window Sprays or Ammonia Citrus or plant oil-based cleaners Acidic or vinegar-based cleaners Oven cleaners Cleaners containing acetone (propanone) Any cleaner with WARNING about plastic contact

NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle hardware and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a sponge and mild detergent mixed with warm water.
CLEANING INSIDE
Unplug the fresh-food refrigerator before cleaning. If this is not practical, turn the unit OFF and wring excess moisture out of the cloth or sponge when cleaning around lights or controls.
Use warm water and baking soda solution—about a tablespoon (15 ml) of baking soda to a quart (1 liter) of rinse and wipe dry.
Other parts of the fresh-food refrigerator—including the door gaskets, vegetable pan and glass shelves—can be cleaned the same way.
WARNING
Flammable refrigerant used.
To remove frost, scrape with a plastic or wood spatula or scraper. Do not use an ice pick or a metal or sharp-edged instrument as it may puncture the appliance liner and then the flammable refrigerant tubing behind it. Do not use any electrical device to defrost your appliance.
CAUTION Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.

TROUBLESHOOTING

NORMAL OPERATING SOUNDS
Newer appliances sound different from older appliances. Modern appliances have more features and use newer technology.
Do you hear what I hear? These sounds are normal.
HUMMM…
WHOOSH…

• The new high efficiency compressor may run faster and longer than your old appliance and you may hear a high-pitched hum or pulsating sounds while it is operating.
• Sometimes the appliance runs for an extended period, especially when the doors are opened frequently.
• You may hear a whooshing sound when the doors appliance.
• The cabinet fan runs continuously except when the door is opened.

CLICKS, POPS, CRACKS and CHIRPS

• You may hear cracking or popping sounds when the appliance is first plugged in. This happens as the appliance cools to the correct temperature.
• The electronic control board may cause a clicking sound when relays activate to control appliance components.
• Expansion and contraction of cooling coils during and after defrost can cause cracking or popping sounds.

• You may hear the fans spinning at high speeds. This happens when the appliance is first plugged in, when the door is opened frequently or when a large amount of food is added to the appliance. The fans help maintain desired temperatures.
• If the door is open for over 3 minutes, you may hear the fans come on in order to cool the light bulbs.
• The fans change speeds in order to provide optimal cooling and energy savings.

WATER SOUNDS

• The flow of refrigerant through the freezer cooling coils may make a gurgling noise like boiling water.
• Water dropping on the defrost heater can cause a sizzling, popping or buzzing sound during the defrost cycle.
• A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan.
•  Closing the door may cause a gurgling sound due to pressure equalization.

compressor motor does not operate for about 30 minutes.
•  Appliance is so quiet that most of the time you will hear low or no operating noise.
•  Controls are set to OFF. Press ON/OFF button on control panel for a minimum of 3 seconds.
•  If interior light is not on, appliance may not be plugged in at wall outlet. Push the plug completely into the wall outlet.
•  The fuse is blown/circuit breaker is tripped. Replace fuse or reset the breaker.
•  The appliance is in showroom mode. Unplug it and plug it back in.
VIBRATION OR RATTLING (Slight vibration is normal.)| •  Adjust the leveling legs as shown in the Installation Instructions.
COMPRESSOR MOTOR OPERATES FOR

LONG PERIODS OR CYCLES ON AND OFF FREQUENTLY

| •  Normal when appliance is first plugged in. Wait 24 hours for the appliance to completely cool down.
•  Often occurs when large amounts of food are placed in appliance. This is normal.
•  Door left open or package holding door open.
•  Hot weather or frequent door openings. This is normal.
•  Temperature control set at the coldest setting. See Temperature Control.
FRESH FOOD COMPARTMENT TOO WARM| •  Temperature control not set cold enough. See Temperature Control. Allow 12 to 24 hours for temperature to change.
•  Warm weather or frequent door openings.
•  Door left open for long time.
•  Package may be holding door open.
•  Thermistor may be blocked, which can affect the overall temperature. The thermistor is located on the right hand side just above the top shelf.
FROST OR ICE CRYSTALS ON REAR WALL| •  Too frequent or too long door openings.
•  Thermistor may be blocked, which can affect the overall temperature. The thermistor is located on the right hand side just above the top shelf.
AUTOMATIC ICEMAKER DOES NOT WORK| •  Icemaker power switch is in the Off position.
•  Water supply turned off or not connected. See Installation Instructions.
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•  Piled up cubes in storage bin cause icemaker to shut off. Level cubes in bin.
•  Ice cubes stuck in icemaker (green power light on the icemaker is blinking). Turn off the icemaker, remove cubes and turn the icemaker back on.
FREQUENT “BUZZING” SOUND| •  Icemaker power switch is in the On position, but the water supply to the appliance has not been connected or is kinked. Set the power switch to the Off position. Keeping it in the On position will damage the water valve or straighten the water supply line.
ICE CUBES HAVE ODOR/ TASTE| •  Old cubes need to be discarded.
•  Ice storage bin needs to be emptied and washed.
•  Unsealed packages in fresh food compartment may be transmitting odor/taste to ice cubes.
•  Interior of appliance needs cleaning. See Care and Cleaning.
PROBLEM| POSSIBLE CAUSE
---|---
APPLIANCE NEVER SHUTS OFF BUT TEMPERATURES ARE OK| Adaptive defrost keeps compressor running during door openings. This is normal. The appliance will cycle off after the door remains closed for two hours.
Normal operation in extreme temperatures.
ACTUAL TEMPERATURE NOT EQUAL TO SET TEMPERATURE| Unit just plugged in. Allow 24 hours for the system to stabilize.
Door open for too long. Allow 24 hours for the system to stabilize.
Warm contents added to appliance. Allow 24 hours for the system to stabilize.
Defrost cycle is in process. Allow 24 hours for the system to stabilize.
Thermistor may be blocked, which can affect the overall temperature. The thermistor is located on the right hand side just above the third shelf.
TEMPERATURE WILL NOT ADJUST| Temperature may be in lockout mode. Press both + and — pads for 5 seconds to unlock the temperature.
Thermistor may be blocked, which can affect the overall temperature. The thermistor is located on the right hand side just above the third shelf.

MONOGRAM LIMITED WARRANTY

Monogram.com All warranty service is provided by our Factory Service Centers, or an authorized Customer Caret technician. To schedule service online, visit us at monogram.com/contact. In Canada, visit monogram.ca.

will provide, free of charge, parts and service labor in your home to repair or replace any part of the unit that fails because of a manufacturing defect.
Limited third through fifth-year warranty| For the third through fifth years from date of original purchase, we will provide, free of charge,
parts and service labor in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser, evaporator and all connecting tubing) that fails because
of a manufacturing defect.

What Monogram will not cover:

• Service trips to your home to teach you how to use the product.

• Replacement of house fuses or resetting of circuit breakers. Damage to the product caused by accident, fire, floods or acts of God.

• Failure of the product if it is used for other than its intended purpose or used commercially.

• Damage caused after delivery.

• Improper installation, delivery or maintenance.;
  If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, plumbing and other connecting facilities.

• Replacement of the light bulbs, if included.

• Loss of food due to spoilage (in the USA only).

• Incidental or consequential damage caused by possible defects with this appliance.

• Product not accessible to provide required service.

• Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company, Louisville KY,40225
Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6

49-1000734 Rev. 0
07-23 GEA
Monogram.com
Printed in Serbia

References

• Monogram Appliances
• Monogram WiFi Connected Kitchen | Monogram Smart Kitchens
• 800-626-2000 - Email, Chat or Call" class="nturl" > Contact Monogram - 1-800-626-2000 - Email, Chat or Call
• monogram.com/register
• Official Monogram Appliance Parts & Accessories
• Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

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