beaulieu CANADA 4107 Engineered Hardwood Chianti Floors User Guide
- June 13, 2024
- beaulieu CANADA
Table of Contents
CANADA 4107 Engineered Hardwood Chianti Floors
User Guide
4107 Engineered Hardwood Chianti Floors
WARRANTY GUIDE
ENGINEERED HARDWOOD
LIFETIME LIMITED STRUCTURAL WARRANTY
Beaulieu Canada warrants to the original purchaser of its engineered flooring
product (“product”) that is properly installed in their residential property
that the product shall remain free of manufacturing defects in milling,
dimension, lamination or assembly (as applicable) for as long as the original
purchaser owns the residential property. NOTE: Industry standards allow a
tolerance in quality variation not exceeding 5% of the total quantity
purchased. Beaulieu Canada will replace any defective material in excess of
this tolerance excluding any labor or related costs. The owner is responsible
for final inspection of the product before installation. If the owner hires a
third party to install the product the owner is responsible for that party’s
judgment. Material already installed will be deemed acceptable by the owner or
installer and will not be considered for warranty. This warranty is subject to
restrictions and limitations.
LIMITED WARRANTY ON ENGINEERED FLOORING FINISH
In addition to the limited structural warranty set out above, Beaulieu Canada
also warrants to the residential property owner that the product’s finish will
not wear through for the indicated period of time specified on the authorized
retailer’s sample, from the date of purchase under normal residential traffic
conditions, also subject to restrictions and limitations.
NO QUESTIONS ASKED REPLACEMENT
If you are not satisfied with your choice of your floor covering for reasons
outside of performance as covered by your warranty, your Beaulieu Canada
retailer will replace it with another Beaulieu Canada floor covering of a
different style or color of equal or lesser value at no extra cost. Should you
wish to replace your floor covering with a higher-priced product within our
selection, you may do so by paying the difference. Any increase in cost due to
industry price increases will be the consumer’s responsibility. No monetary
compensation will be paid if a floor covering of lower price is selected. As
specified by the product’s warranty, the request for a replacement must be
made within the designated period of time. This is a replacement warranty and
does not apply to matters covered by other warranties. Any replacement product
cannot be the same style and color as the one originally purchased.
Replacement quantity must be the same as the one on the original purchase and
the replacement request must be processed with a new order. Proof of
installation is required. This warranty is valid only for original owner-
occupied residential installations for the indicated period of time specified
by the retailer, starting from the date of installation. This warranty applies
only to the original purchaser of the floor covering that has been
professionally installed by a Beaulieu Canada retailer. This is a one-time
only replacement and is limited to material only. The replacement warranty is
applicable on selected products only. Please refer to your product sample in-
store. Some exclusions apply.
EXCLUSIONS
- Cost of floor covering removal, installation (initial or new), freight of returned goods, delivery, under cushion or underlay, accessories (moldings, baseboards) and any other reinstallation charges of all materials, including, but not limited to, floor covering, walls, plumbing and countertops.
- Goods sold as second quality, irregular or used.
- Installation issues.
- Stocked inventory or product purchased with a discount are not accepted as replacement.
- Floor covering that has been glued down, subjected to abuse or vandalism, altered or damaged by smoke, fire, flood, wind, lightning, or any disaster.
WHAT THESE WARRANTIES COVER
These warranties only apply to products intended for installation in non-
commercial residential premises (single-family homes, condominiums,
townhouses, etc.). If a defect covered by these warranties appears during the
warranty period, Beaulieu Canada will, at its option, repair or replace the
defective product. Labor costs for removal and reinstallation of product are
not included.
These limited warranties do not include the cost of moving furniture or other
heavy objects. The owner is responsible for providing a clear floor area to
allow warranty repair work to be carried out without hindrance. Replacement
product is warranted for the remainder of the original warranty period.
EXCLUSIONS
The following are not covered under this warranty:
- Damage to product resulting from improper storage, handling or installation.
- Damage caused by accidents, abuse or natural disasters such as standing water, water leaks, fire, flood, earthquake.
- Damage from neglect, pets, plastic or metal castor wheels from office chairs, pebbles, other abrasives, insects, spike-heeled shoes, improper maintenance (including use of cleaning products other than those recommended by Beaulieu Canada).
- Damage from oil or other greasy material
- Damage resulting from poor or defective workmanship or materials in the construction of the subfloor joist assembly including, but not limited to, excessive floor deflection, uneven or irregular subfloor surface or voids in the subfloor.
- Damage from impact of falling objects.
- Damage resulting from excessive moisture or dryness from any source or cause.
- Normal wearing of the finish in high traffic areas, pivot-points and seating areas.
- Construction traffic abuse to the surface of the flooring.
- Damage resulting from application of finishes other than Beaulieu Canada finishing products– including refinishing or recoating.
LIMITATIONS
The following limitations and conditions also apply:
-
All preventive and regular maintenance prescribed by Beaulieu Canada must be followed.
Contact your dealer or Beaulieu Canada for details. Please have your invoice ready to identify your product. -
Variations in both color and visual features are normal characteristics of real wood products and do not constitute defects.
-
Change in surface gloss in traffic areas is normal and not covered by this warranty.
-
Industry standards allow a maximum 5% irregularity in production. Such defect may be manufacturing or natural. Concerns about the grade should be directed immediately to the place of purchase for review by Beaulieu Canada. Should there be any indication that apiece of flooring may be defective as to manufacturing, factory finish or grade do not install the piece.
-
Prior to starting installation, the moisture level of wooden subfloors must be between 6% and 12% and the difference between the subfloor and flooring material must be less than4%. When applicable, moisture content of concrete subfloors must be < 3%.
-
Problems caused by water from broken pipes, flooding, excessive subfloor moisture content or excessive relative humidity in the area of the installation are not covered by this warranty.
-
With natural products, change in color from regular exposure to sunlight will occur and is not a defect – area rugs should be moved at intervals to limit color contrast between covered and uncovered floor surfaces.
-
White stains and pastel colors will amber more quickly than other finishes – this is normal wear and not a defect.
-
Damage resulting from insufficient or excessive humidity levels will not be covered. Wood flooring is a natural product and will shrink in the winter from the dry heat and expand in the summer from the humidity. Always maintain a humidity level of 40% to 60%. This may require a humidifier in the winter and a dehumidifier in the summer.
-
These warranties do not apply to any product designated as off-goods including, but not limited to, economy grade, rustic grade, cabin grade, second quality, specials or non-standard items. Products so designated are sold “AS IS”.
-
Beaulieu Canada reserves the right at any time to modify or discontinue any of its products and will not be liable as a result of any such change. If original product or color is no longer available, Beaulieu Canada may substitute reasonably comparable products.
GENERAL
These warranties apply only to the original purchaser and to flooring in its
original installation, and are not transferable. Ensure you keep your original
receipt as proof of purchase. If a problem appears which is covered by these
warranties, the original purchaser should contact the dealer immediately and
describe the problem.
The consumer and installer are responsible for final inspection and approval
prior to permanent installation. Before installing, lay out the flooring,
blending the planks from several cartons to determine optimum appearance.
Beaulieu Canada is not responsible for labor costs to replace visibly
defective product after installation.
No person other than a Beaulieu Canada claims department representative is
authorized to accept or refuse a warranty claim. No person is authorized to
waive or modify the terms of this warranty. Beaulieu Canada reserves the right
to designate a representative to inspect the floor and remove samples for
analysis prior to accepting or refusing any claim. No repairs (except for
urgent and necessary repairs) may be made until after such inspection or until
Beaulieu Canada indicates that such inspection is not required.
LIMITATION OF IMPLIED WARRANTY
The duration of any implied warranty including, without limitation, implied
warranties or merchantability or implied warranties of fitness are expressly
limited to the duration of the applicable warranty period. Some Canadian
provinces and U.S.A. states do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you.
EXCLUSION OF CONSEQUENTIAL DAMAGES
Beaulieu Canada hereby excludes coverage of all consequential damages of any
kind resulting from the breach of these warranties or from any failure to
perform under the terms of these warranties including, without limitation, any
damage to the building in which the flooring is installed or to the property
contained therein, any injuries sustained by any person or any economic
losses, commercial losses, loss of time, loss of use of the building or
incidental charges such as telephone, travel or lodging expenses. Some
Canadian provinces and U.S.A. states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. The warranties described above are the sole and
exclusive warranties provided by Beaulieu Canada. Beaulieu Canada expressly
disclaims all other express warranties, whether oral or written, and Beaulieu
Canada is not responsible or liable or any promises, representations,
commitments or agreements made by employees, agents or representatives of
Beaulieu Canada which are not in accordance with the warranty above. These
warranties give you specific legal rights and you may also have other rights
which vary from province to province (state to state in the U.S.A.) these
warranties do not modify or limit those rights but shall run concurrently with
them.
CANADA ONLY
Any provision of this warranty which is incompatible with some public order
legislation will not invalidate the remaining provisions of these warranties.
Some legislation may forbid restrictions upon warranties granted by law. In
cases covered by such legislation, these restrictions do not apply.
HOMEOWNER OBLIGATIONS
To maintain warranty coverage and ensure fast and easy warranty service, the homeowner is responsible for the following:
- Keep five (5) planks/tiles of the product after installation for testing purposes.
- Keep and be able to provide the original sales receipt or documentation illustrating proof of purchase and installation date of the product.
- Make sure the flooring is installed according to Beaulieu Canada Installation Instructions.
- Keep a list of cleaners used to maintain the flooring.
Please visit our website at beaulieucanada.com
for the most up-to-date version of this document as it may have been revised
and updated since this printed version.
Care and Maintenance as well as Installation Instructions can also be found on
our website at beaulieucanada.com, or you may
contact your retailer.
01.27.2020
Documents / Resources
|
beaulieu CANADA 4107 Engineered Hardwood Chianti
Floors
[pdf] User Guide
4107 Engineered Hardwood Chianti Floors, 4107, Engineered Hardwood Chianti
Floors, Hardwood Chianti Floors, Chianti Floors, Floors
---|---