ANEP S-BOX Emergency Telephone For Elevators Instruction Manual

June 13, 2024
ANEP

Table of Contents

ANEP S-BOX Emergency Telephone For Elevators

ANEP-S-BOX-Emergency-Telephone-For-Elevators-product

Product Information

The ANEP S-BOX is an emergency telephone for elevators. It is designed to provide a reliable and efficient communication system in case of emergencies. The product has various technical characteristics and settings that allow for customization and optimal performance.

Technical Characteristics

The technical characteristics of the ANEP S-BOX include:

  • Specification EN81-28: Meets emergency alarm requirements for new lifts since October 2003.
  • Specification EN 81-70: Complies with security rules for the constructions and installation of lifts, ensuring accessibility for all people, including the handicapped.

Factory Settings

The factory settings of the ANEP S-BOX are as follows:

  • Default Programming Mode: *123
  • Emergency Elevator Telephone Call Test Duration: 3 minutes
  • Automatic Hang-Up Timer: 3 days

Product Usage Instructions

Powering Up

Before connecting the phone line, it is essential to connect all peripheral units, including the emergency elevator telephone call button, emergency elevator telephone panel, and under car audio unit.

Travelling Cable

We recommend using a shielded travelling cable to ensure excellent audio quality and avoid disturbances that may lead to undesired effects.

Note: Electrical equipment must be recycled according to Directive No. 2012/19/EU of 04/07/12 on waste electrical and electronic equipment (WEEE).

Emergency Elevator Telephone Call Filtering

The ANEP S-BOX provides various call filtering options:

  • Full Alarm Filtering
  • Simple Filtering
  • Forced Emergency Elevator Telephone Call

For detailed instructions on addressing, programming mode, GSM mode, memory programming, enabling and changing parameters, selection of communication protocol, adjusting emissions of DTMF codes, operation, and keypad programming, please refer to the user manual.

TECHNICAL CHARACTERISTICS

Technical characteristics

  • Conforms to standards EN 81-28 and ASME 17.1
  • Powered by analogue phone line.
  • DTMF dialling.
  • Automatic answer.
  • Automatic or manual calibration of volume of gains.
  • Installation identification.
  • Installation identification sent to ANEPCenter® or website anepanywhere.com
  • Programmable by keypad.
  • Possibility to trigger alarm with dry or voltage contacts technician presence acknowlegement on alarm.
  • Can store up to six phone numbers.
  • Automatically calls a 2nd number if the first number called is busy or doesn’t answer.
  • All parameters are stored in non volatile memory (no battery required)..
  • Periodic call (1,2, or 3 days).
  • Programmable remotely via ANEPCenter®

Factory settings

  • Access code: *123

  • Call timeout: 3 minutes

  • Hang up:  Automatic

  • Periodic calls: 3 days

  • Specification EN81-28 Emergency alarm for new lifts since october 2003.
    Specification EN 81-70 security rules for the constructions and installation of lifts Part 70 ; accessibility to lifts for all people including the handicapped

ANEP S-BOX module connection

ANEP-S-BOX-Emergency-Telephone-For-Elevators-fig-2

RECOMMENDATIONS

Before handling any ANEP products, ensure the equipement has been disconnected from all power supplies.

Installation / Powering up

The performance of telephone line equipement depends largely upon the characteristics of the telephone line. Particular care must be taken when cabling the phone line to avoid damaging the standard line characteristics. Check cabling (especially if they link several motor rooms).

  • Type of cable,
  • cable passage ( Hight / Low voltage ),
  • Parasites ( Ventilators, generators ),
  • Etc …

it is essential to connect all peripheral units BEFORE connecting the phone line:

  • Emergency elevator telephone call button.
  • emergency elevator telephone panel.
  • Under car audio unit

Traveling cables

  • We advise the use of a shielded traveling cable to ensure excellent audio quality and thus avoid disturbances with may lead to undesired effects.

Electrical equipment must be recycled according to Directive No. 2012/19 / EU of 04/07/12 on waste electrical and electronic equipment (WEEE).

EMERGENCY ELEVATOR TELEPHONE CALL FILTERING

  • Call filtering is used to avoid false alarms cause by misuse or by accidental use.
  • A voltage between 5 V & 230 V ac applied to the alarm filtering input inhibits calls.

Full alarm filtering EN81-28

ANEP-S-BOX-Emergency-Telephone-For-Elevators-fig-4

  • When using either BOX DISCRI module the alarm filtering is compliant with the specification EN81-28.
  • The output of BOX DISCRI module simply needs to be connected to the input alarm filtering.

Simple filtering

  • A simplified filtering system may be created by using interdependent information for the car door open.

Note: Ensure that the car door cannot be opened between floors alarms will befiltered if the car is blocked between floors.

Forced call

  • If call filtering is enabled, an alarm may still be forced by pressing the alarm button four times in a 15 minute period.
  • To force alarm, there must be at least three seconds between each press.
  • The button must also be held for an amount of time that is longer than the programmed “time-out.”

ADDRESSING

  • Several S-BOX / F modules may be installed on the same telephone line (max 8).
  • The address of EVERY module must be configured.
  • After entering the acces code to enter programming mode, enter the following sequences:
    • 303 then 1 # if module 1 ( lift 1 ) or

    • 303 then 8 # if module 8 ( lift 8 ) or

    • 303 then 2 # if module 2 ( lift 2) or …

Note: Module = ANEP S-BOX or ANEP BOX F

Configuration – S-BOX ( 8 maximum )

ANEP-S-BOX-Emergency-Telephone-For-Elevators-fig-5

Programming of the transmitter number (or identifier or PROM number depending on the name)

  • The TA module is identified in data mode ( DTMF) by sending an identification code called “Transmitter number” This number corresponds to the manufacturing serial number of the TA module (8 digits on the label)
  • In order to adapt the reception centres to their different databases, it is possible to modify this identification number.

Note: The transmitter number is numeric and has 8 digits. Ex: 43 21 15 69

CAUTION: Changing the Transmitter ID does not require pre-programmatic access

  • #22220 xx xx xx xx # *| xx xx xx xx = N° de transmetteur 8 chiffres

PROGRAMMING MODE

Important

  • Access to the programming mode is only possible if the phone line is hung up. (Beware if several modules share the same line)
  • The S-BOX keypad is used to program all the parameters.
  • To avoid unwanted modifications, the programming mode is protected by an access code : *123
  • This code may be modified by the technician (1 to 7 digits)

Enter programming mode

  • Enter « * » followed by the access code to enter programming mode
  • Example: using the factory default code
    • *123

The unit plays a melody

  • Then 2 beeps are made every 20 seconds

Exit programming mode

  • when the unit has been programmed
  • Press the key « * »

Finish programming, the unit plays a melody

  • Note: If no key is pressed for over 3 minutes, the unit will automatically exit the programming mode.
  • The unit play’s a melody ****

Simplified programming

Warning: S-BOX automatically detects wheter the call button is NO or NC. It is therefore necessary to connect the call button BEFORE connecting inputs and the telephone line.

Table for programming in one call

MEM.   Type of information
  • 123          Programming access code
    #001#| RESET| Resetting the «Deleting memories» settings
    #101| Phone Number + #| ****

First Call

#102| Phone Number+ #| Second Call
#103| Phone Number+ #| Third Call
#104| Phone Number + #| Arrival / Departure Technician Battery status
#105| Phone Number + #| Cyclic call
#106| Phone Number + #| Call to ANEPanywhere®
#303| Module number| Module number from 1 to 8
*    Exit programming mode

FACTORY SETTINGS

  • Access code to programming mode: *123
  • Call timeout: 3 minutes
  • Hang up: Automatic
  • Periodic test call: 3 days

GSM mode

The GSM mode should be activated when S-BOX is connected to a GSM gateway. To activate this mode:

  • In programming mode:
    • Enter #405# /To come back to normal mode (PSTN)
  • In programming mode:
    • Enter #406#

Managing Battery default on GSM gateway

GSM gateway constantly supervises its battery. In case of default, GSM gateway sends the info to the S-BOX module. Accordingly, when GSM mode is activated, the master S-BOX module controls the battery default of the gateway. After detection of this default, ANEP BOX generates a data call “GSM battery default start. After recharging or replacement of the battery, the Gateway sends information to S-BOX module, that generates a call “GSM Battery default end”.

Programming numbers

  • Note: 101 = Principal emergency call number
    • 102 = Secondary emergency call number
    • 103 = Third emergency call number

Programmaming memories 101/102/103

After entering the programming mode access code: (example for the principle call number)

  • Enter the sequence « #101 »
  • Enter the telephone number followed by the key « # »

Programming a pause

  • When installed behind a PABX, a prefix and a pause may be necessary before getting a external line
  • To program a PAUSE (2 seconds), press the key « * »

Example:  Pause after a prefix 0 (for memory 102)

  • 102 0 * 0145692800

  • press the « # » key to validate the number

Erase a number

  • Enter the sequence : « # » then, the memory number, then « # »
  • Example: Erase the number and memory 101
    • 101

Note: If no key is pressed for over 20 seconds, the unit plays a BEEP and returns to the start of the memory selection part of the programming mode.

Memory attribution

Transfer method

The S-BOX may be programmed to interface with the call center, utilizing the available software and specifications.
To communicate with call centers, ANEP unit can transfer its ID information and establish a two-way voice communication either:

  • In a single calls or two seperate call.
  • The recommanded method (with respect to European specifications), is to make a single call (the delay time is optimized.

The table below shows the programming possibilities for a single call

Telephone N° Type of data Type of communication Call center
Memory # 101 Passenger and tech alarm Data & audio Main call center
Memory # 102 Passenger and tech alarm Data & audio Backup call center
Memory # 103 Passenger and tech alarm Data & audio Backup call center
Memory # 104 Remote end of alarm Data Main call center
Memory # 105 Periodic call Data Call center for periodics calls
Memory # 106 Alarm data Data ANEPanywhere or client call center

Enabling and adjustment of parameters

Emergency elevator telephone button validation time ( default = 0,5 second )

In programming mode :

  • Enter sequence # 302 and the time 10ths of a second.
  • Followed by key « # »
    • Example: 4.5 second timeout
  • Enter the sequence # 302 45 #

Acknowledgement of a trapped passenger ( EN81-28 )

When this function is enabled, a call dialed by S-BOX must be acknowledged by the operator by entering the sequence ” #1 ” on his telephone keypad during the conversation.

ANEP-S-BOX-Emergency-Telephone-For-Elevators-fig-12

To enable this function

  • In programming mode
  • Enter the sequence # 202 #
  • The acknowledge function is enabled (default value = disable)

To disable the call acknowledgement

  • Enter the sequence # 203 #
  • The acknowledge function is disabled.

Conversation timeout

Conversation timeout from 1 to 99 minutes (factory default= 3 minutes)

In programming mode :

  • Enter the sequence : # 201 #
  • Then enter conversation timeout ( from 1 to 99 ) followed by ” # “

Adjusting speaker volume in car

Method 1: During a call

The following adjustments may be made in order to adapt to local conditions , and to improve audio quality in the lift car. After programming the necessary telephone numbers, make a call by pressing the emergency elevator telephone button in the cabin ” ”

  • Key ” 6 ” = + Key ” 9 ” = – Speaker volume
  • Key ” 5 ” = + Key ” 8 ” = – Microphone Gain

Pressing « 0 » forces the unit to hang up.
Pressing « 1 » will program the default volume and gain.

Warning: Modifications made manually, replace those previously made automatically

ANEP-S-BOX-Emergency-Telephone-For-Elevators-fig-14

Method 2: Not during call

In programming mode

  • Enter the sequence # 410 xx # to adjust loudspeaker volume (between 0 and 15)
  • Enter the sequence # 411 xx # to adjust microfone gain (between 0 and 15)

Enabling a periodic call

In programming mode :

  • Enter the sequence # 105
  • Enter the phone number of the call center that is to receive the data, the call center must be equiped with a modem type FT1000 and the software ANEPcenter®, or any compatible service.
  • Press the key « # »

A site file should have been created previously in the ANEPcenter® (refer to ANEPcenter® instructions for details.)

NOTE: During a periodic call, the real time clock in S-BOX is updated.

Test call period

In programming mode:

  • Enter the sequence # 301
  • Enter the number of days corresponding to the test call period 1, 2 or 3.
    • default value: 3 days
    • example: 2 days = # 301 2 #

NOTE

  • A periodic call will be made immediately upon exiting programming mode, once the periodic call number has been programmed.
  • The speaker is activated during the call, so the technician is aware of the communication.

Transmission of call identification code during a call

  • During dialing and call identification, it is possible to listen to the tone sequences sent by S-BOX in order to inform the technician present that S-BOX is transmitting information.

Note: Programming is disabled during a call.

Modification of access code

In programming mode :

  • Enter the sequence # 002
  • Enter the new access code (from 1 to 7 digits) then « # »
  • Confirm the new access code (from 1 to 7 digits) then « # »

Warning

  • It is very important to remember the new code.
  • If lost, the unit must be returned to the manufacturer.

Configuration of the dual call mode

The dual call mode allows a call to a caretaker post (voice only), before making a call to the call center(data and voice). In addition, if the function ” Acknowledgement of a trapped passenger call ” is enabled, the caretaker will have to acknowledge the call by entering the sequence ” #1 ” on his phone keypad. Without this acknowledgment, S-BOX will call back to the call center up to 6 times.

Configuration of the dual call mode :

  • To configure the dual call mode, enter in programming mode and dial the sequence #206#

The ” telephone ” memories should be programmed as follows :

  • memory 101: phone number of the caretaker
  • memory 102: phone number of the call center

Sequence of an alarm call

  • When the emergency elevator telephone button is pushed, S-BOX calls the number in memory 101 (caretaker).
  • Then it calls the number in memory 102 (call center).
  • If the number called by memory 101 (caretaker) or 102 (call center) is (are) busy, the corresponding numbers are called back up to 6 times.

Disabling dual call mode

  • To disable the dual call mode, enter in programming mode and dial the sequence #207#

Selection of communication protocol

ANEP Protocol

  • Default protocol, or set by the following key sequence :
    • After entering the access code programming, press # 200 then 0, then #.

P100 Protocol

  • P100 protocol is set by the following key sequence :
    • After entering the access programming, press # 200 then 1, then #.

Adjustingthe level of emissions of DTMF codes

  • Ability to adjust the transmission power DTMF codes to avoid echo phenomena when the S-BOX is connected to a GSM gateway. By default power is set to -8 dBm.
  • After entering the access code programming
  • Press # 409 then a value of N 0-12 then #
  • Powser (dBm).

OPERATION

Emergency elevator telephone call

  • press the emergency elevator telephone button in the car, S-BOX call the call center.
  • If call filtering is not enabled the network tones and dialling are audible.
  • Beeps are plays every 6 seconds during silence to indicate that the unit is still on-line

ATTENTION:  If the filtering import is used (See page 7)

ANEP-S-BOX-Emergency-Telephone-For-Elevators-fig-15

Automatic hanging up (audio mode)

  • Hang up occurs automatically when the busy signal is detected or if the call timeout is reached.
  • S-BOX plays a melody 10 seconds before the end of the timeout period.

Call sequence

  • If the called number is busy or doesn’t answer after 10 rings, S-BOX calls the secondary phone number. Each phone number is called alternately a maximum of six times.

Direct call to an ordinary phone

  • The microphone is enabled 6 seconds after the telephone answers.
  • To disable this function insert a pause (*) in the programmed telephone number.

Car speaker and microphone test

For testing purposes, the functionality of the speaker and microphone in the lift may be tested remotely, via a request by the operator. This allows testing of both the speaker and microphone together. During the test, a tone (frequency of 1 khz), is emitted by the speaker for four seconds. The microphone will detect the sound, and transmit it back to the operator for confirmation.

The test sequence is:

  • When only one S-BOX is connected to the telephone line
  • Dial the number of the line where the S-BOX is connected
  • Wait for the box to answer
  • Wait 3 seconds until a beep is heard
    • Press the “6” key on the telephone keypad, the 1khz frequency should be audible.
    • ( note: the operator’s telephone must be capable of sending DTMF tones)
  • When several S-BOX are connected to one telephone line
  • Dial the number
  • Wait for the master BOX to answer
  • Wait an additional 3 seconds until a beep is heard
  • If the test is for the master BOX, press the “6” key. The 1khz frequency should be heard by the operator.
  • If the test is for a secondary BOX, enter a 2 digit sequence to select the desired BOX after the beep. The first digit will be the BOX Module number (2 to 8), and the second digit will always be “1” for this test. (Example: 21, 31, 41, etc.)
  • After about 5 seconds, another beep should be heard.
    • Press the “6” key and the 1khz frequency should be heard.

“alarm in progress” Reset

  • The cabin alarm must be reinitiated by an end of alarm which can be triggered either locally or remotely.
  • Until the cabin alarm is not reset (closed), the filtering function is shorted.

Locally

  • By pressing the green buttonANEP-S-BOX-Emergency-Telephone-For-Elevators-fig-17
  • Passage of a magnet close to the S-BOX

Remote call end

S-BOX integrates the possibility to end a call remotely (EN81-28). This function is requested by an operator in the call center using ANEPCENTER when passenger call is not followed by an “end of call” provoked by a technician on site. The call center calls the BOX with an order to end the call. The BOX calls back the call center to confirm the end of call. This function is not possible if the telephone line of the BOX is outgoing only. After receiving the order to end the call, S-BOX generates a new call, the event label is “call end requested remotely”. The call is sent to the call center module (memory 104).

Recap of the alarm cycles:

  • Emergency elevator telephone call > start: call renewed
  • End of call by action on BOX keypad > end: call
  • End of call requested remotely > start: end of call requested remotely.

KEYPAD PROGRAMMING

Recap of programming sequences

Enter & exit programming mode


    • Enter programming mode
  • Exit programming mode


0…

Programming of parameters


001#             Erasing parameters and phone numbers #002…#          New

acces code

1…

Telephone numbers.


101…#           Main telephone number for Emergency elevator telephone calls

102…#           Secondary telephone number for Emergency elevator telephone

calls #103…#           Third telephone number for Emergency elevator telephone calls #104…#           Call center telephone number to transfer data after voice

105…#           Telephone number for periodic calls #106…

Telephone number for internet server


2…

Communication


200…#          Selection of communication protocol #201…#          Voice call

timeout  (1 to 99 minutes)

202#             Call acknowledge by operator function enabled #203

Call acknowledge by operator function disabled #204#             Enabling full duplex mode in car

205#              Enabling full duplex with voice control

206#              Dual calling mode (call to a caretaker) enabled #207

Dual calling mode (call to a caretaker) disabled


3…

Configuration


301…#          Test call period  (1,2 or 3 days)

302…#          Alarm button recognition time (10 to 64 in 1/10 s) #303…

Module address (1 to 8)

4…

Configuration


403…#          Line voltage low ( > = 20V) #404…#          Line voltage

normal ( > = 28V) #405…#          GSM enabled

405…#           GSM disabled

409…#           Adjusting the level of emissions of DTMF codes #410…

Loudspeaker volume adjustement

411…#           Microphone volume adjustment


WARRANTY

NOTES

  • ANEP operates a continuous development process, and therefore ANEP reserves the right to make changes and improvements to any of the products described in this document without prior notice.
  • ANEP cannot be held responsible for any loss of data, as well as any special or incidental damages, resulting from improper implementation or use of the product.
  • The contents of this document are provided «as is». No warranty of any kind, expressed or implied, is made with respect to the accuracy, reliability or content of the document.
  • ANEP reserves the right to revise or withdraw this document at any time without notice.

WARRANTY

This product is guaranteed for 3 years from the date of invoice, except for batteries which are guaranteed for 6 month. However, this warranty does not apply in case of:

  • Use not in accordance with the instructions in this manual.
  • Deterioration resulting from an external cause to the product (act of vandalism, fire, flood, storm, vandalism, fire, flood, storm, power surge…).
  • Installation by an unqualified installer not approved by ANEP.
  • Modifications or repairs performed by entities not authorized by ANEP.
  • Opening of the product by a person not authorized by ANEP.

IMPORTANT

  • Particular care and attention must be paid to the wiring and connection, in order to obtain the best sound results and optimal reliability of the product.
  • The equipment must be connected, installed and programmed according to the rules of the profession.

Contact

AFTER-SALES SERVICE IS PROVIDED BY

  • 4 bis rue de Paris 94470 Boissy-Saint-Léger
  • Tel: 01 45 98 34 44
  • Site internet: www.anepstore.com

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ANEP-S-BOX-Emergency-Telephone-For-Elevators-fig-1

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