Lifeproof Rigid Core Luxury Vinyl Plank Flooring Instruction Manual

June 13, 2024
LifeProof

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Lifeproof Rigid Core Luxury Vinyl Plank Flooring

Lifeproof-Rigid-Core-Luxury-Vinyl-Plank-Flooring-
product

Product Description

The Rigid Core Luxury Vinyl Plank Flooring is a versatile product that comes in both plank and tile formats. It is designed for interior use and can be installed on grade, above grade, and below grade levels. The installation method is floating, using an easy drop and lock system.

Product Usage Instructions

  1. Ensure that the installation area is suitable for the LifeproofTM flooring. It should not be installed in outdoor areas, saunas, seasonal porches, camping trailers, boats, lanais, or rooms prone to flooding. However, SKUs with a 22mil wear layer can be installed in sunrooms/solariums.
  2. Protect the LifeproofTM flooring from long-term direct sunlight exposure to prevent damage  such as discoloration, fading, and buckling. Use window treatmentsor UV-tinting on windows to block direct sunlight.
  3. Note that LifeproofTM is a floating system and is not recommended for areas with heavy rolling or static loads.
  4. If a third party will be installing the flooring, it is suggested that the homeowner be present during the installation for consultation and direction. Discuss installation and layout to maximize satisfaction. If the homeowner cannot be present, consultation should occur prior to installation. The owner/installer is responsible for the quality of the completed installation.
  5. Gather the necessary tools for installation:
    • Utility Knife
    • Straight Edge
    • Measuring Tape
    • Pencils
    • Profiled Tapping Block
    • Pull Bar
    • Eye Protection
    • Soft-Faced Hammer
    • Broom
    • Felt or Nylon Pads
    • Optional: Jig Saw, Table Saw, Miter Saw, Circular Saw, Hole Saw, Moisture Meter (wood, concrete, or both) *Tools may be available for rent at The Home Depot.
  6. Consider overage allowances and order approximately 10% more flooring than the square footage to account for cuttings and waste.
  7. Check the subfloor flatness tolerances to ensure a suitable surface for installation.
  8. If necessary, use a 6 mil polyfilm vapor barrier. Underlayment (pad) is recommended in basements with concrete if prone to moisture or if there have been moisture issues. The LifeproofTM Universal Underlayment (SKU 1006262709) has been tested and approved for use with LifeproofTMvinyl flooring. For other underlayments, check with the manufacturer for their warranty policy.
  9. No acclimation is required for LifeproofTM flooring. Refer to page 2 for more information.
  10. When installing LifeproofTM in an area larger than 100 linear ft. (30.5m) in any direction or when transitioning between different floor-covering types, use a transitionrequirement.
  11. Installation on stairs or vertical surfaces (walls) voids the warranty.
  12. Installation over existing ceramictile floors does not require filling grout lines, but subfloorflatness tolerances should be followed.
  13. Glue down installation is not recommended.
  14. Check the subfloor relative humidity/moisture vapor emission rating (RH/MVER) recommendations. LifeproofTM is approved for use with 85% relative humidity and 8 lbs. MVER. Refer to page 3 for more details.
  15. Ensure proper expansion gap requirements are met during installation.
  16. Maintain the required interior environmental conditions as specified.

For further assistance, please contact 1-866-843-8453 or visit homedepot.com/lifeproof. Please note that this response is based on the provided text-extract from the user manual/instructions and may not include all possible information or specific details related to the product. It is always recommended to refer to the complete user manual for comprehensive instructions and guidelines.

KEY INSTALLATION CONSIDERATIONS

Lifeproof™ is intended for interior use only and is suitable for above grade, on grade, and below grade applications. DO NOT install in any outside areas, saunas, seasonal porches, camping trailers, boats, lanais, or rooms that are prone to flooding. SKUs with a ≥ 22mil wear layer can be installed in sunrooms/solariums.
Lifeproof™ is a floating floor and should be allowed to expand and contract freely. It must not be glued, nailed, or fastened to the subfloor in any way. Permanent cabinets, vanities, islands and similar items should be installed first. Then, install Lifeproof™ around them, leaving the proper expansion gap. Lifeproof™ can be installed under vanities with legs. Lifeproof™ can be installed under toilets; leave proper expansion space around flange and use a premium waterproof 100% silicone caulk. Do not anchor toilet through the material.
Lifeproof™ is a waterproof floating floor, but it should not be used to seal an existing floor from moisture. It cannot inhibit the growth of mold or prevent structural problems associated with, or caused by flooding, excessive moisture, alkalis in the subfloor, or conditions arising from hydrostatic pressure. Regardless of location, always remove standing water, urine and other liquids promptly. Job site moisture issues should be addressed and corrected prior to installation. Fill expansion spaces around potential wet areas only with premium waterproof 100% silicone caulk.
Long-term exposure to direct sunlight can potentially cause damage to Lifeproof™, including discoloration, fading, and buckling. Protect Lifeproof™ from exposure to direct sunlight via the use of window-treatments or UV- tinting on windows. Lifeproof™ flooring is a floating system and is not recommended for areas subject to heavy rolling or static loads.
If the flooring is to be installed by a third party, then it is suggested that the homeowner be present during the installation for consultation/direction. The owner and installer should discuss installation and layout to maximize satisfaction. If this is not possible, consultation should occur prior to installation. The owner/installer assumes all responsibility for quality of completed installation.
Tools for Installation:

  • Utility Knife
  • Measuring Tape
  • Pencils
  • Pull Bar
  • Soft-Faced
  • Hammer
  • Straight Edge
  • ¼” (6mm)
  • Spacers Profiled
  • Tapping
  • Block Eye
  • Protection Broom
  • Felt or Nylon Pads

Optional: Jig Saw, Table Saw, Miter Saw, Circular Saw, Hole Saw, Moisture Meter (wood, concrete, or both)
Tools may be available for rent at The Home Depot.

Overage Allowances| Order approximately 10% more flooring than square footage to account for cuttings and waste
---|---
Subfloor Flatness Tolerances| ¼” in 10ft., Slope not more than 1″ per 6 ft. (6mm in 3m, Slope not more than 25mm per 1.8m).
No abrupt height differences. High spots should be sanded or ground down and low areas should be filled
Vapor Barrier (6 mil polyfilm)| Not Required. Recommended in basements with concrete if prone to moisture or if there have been moisture issues.
Should Underlayment (pad) be used?| Lifeproof™ includes a pre-attached sound mitigating pad. If an additional underlayment is required, the Lifeproof™
Universal Underlayment (SKU 1006262709) has been tested and approved to be used with Lifeproof™ vinyl flooring. All other underlayments require you to check with the manufacturer of the underlayment on their warranty policy.
Acclimation Requirements| No acclimation required. See Page 2
Transition Requirements| Required when installing Lifeproof™ in an area that is larger than 100 linear ft. (30.5m) in any direction or when transitioning between different floor-covering types
Installation On Stairs| Voids Warranty
Installation On Vertical Surfaces (walls)| Voids Warranty
Installation Over Existing Ceramic Tile Floors| Filling Grout Lines Not Required (Follow Subfloor Flatness Tolerances)
Glue Down Installation| Voids Warranty
Subfloor RH/MVER Recommendations| 85% Relative Humidity / 8 lbs. MVER (Moisture Vapor Emission Rating)
Radiant Heat| Approved – See page 3
Expansion Gap Requirements| ¼” (6mm) around perimeter walls & heavy fixed objects such as cabinetry or baths
Required Interior Environmental Conditions| -25ºF – 155ºF (-31.7ºC – 68.3ºC)

PRE-INSTALLATION BASICS

Please contact our Customer Service Department at 866-843-8453 if you have any questions or concerns regarding the installation and/or care & maintenance of Lifeproof™ flooring, so as to ensure that you do not engage in any actions that might void the Lifeproof™ Limited Warranty.
Lifeproof™ vinyl flooring does not generally require acclimation when the product is stored properly. The HVAC system must be on and functional before, during, and after installation. During installation, the room must be kept between 50°F & 100°F (10°C & 38°C). After installation, the room should remain between -25°F & 155°F (-31.7°C & 68.3°C) and relative humidity (RH) of 40%-60%.
Product should be stored horizontally in a dry area away from direct sunlight. Do not leave next to heating or cooling ducts. All work involving water must be completed well in advance of the installation of Lifeproof™. Do not store flooring in uncontrolled environmental conditions. For example, garages and exterior patios are not acceptable areas to store flooring. Flooring stored on a concrete slab should be elevated at least 4″ (10.2cm) to allow air circulation under cartons. Ensure that all trades have been completed, including; drywall, plasterwork, plumbing, painting, etc.
Minor shade variations within the same run number and/or between run numbers contribute to the natural look of Lifeproof™. To minimize noticeable shade variation, randomly pull planks from three different cartons to ensure good color and shade mixture. If you have multiple run numbers, ensure the mixture captures planks from across run numbers. Carefully inspect each plank for visual defects prior to installation. Do not install damaged planks The run number is the eight-digit number separated by decimal points beginning with the two-digit day, then the two-digit month, and finally the four-digit year.
Run Number
10.05.2017
Day.Month.Year
Safety and Health Precautions
Power tools can be dangerous. Operate in strict accordance with manufacturer’s operating instructions and safety precautions. Unsafe and improper use can cause serious injuries. Avoid inhalation and exposure to airborne particles by wearing personal protective equipment, including: NIOSH or OSHA approved dust masks, safety goggles and work gloves.

JOB SITE EVALUATION

Prior to installation, the homeowner or installer must ensure that job site conditions (including subfloor/substrate, ambient temperature and relative humidity) will not negatively affect the floor. The manufacturer is not responsible for damages associated with improper installation or poor site conditions.

Moisture

Test all concrete subfloors for moisture content and document the results. Visual checks are not reliable. Moisture must still be checked even though Lifeproof™ vinyl plank flooring is waterproof in order to protect surrounding structure.
Perform tests at locations around exterior doorways, near walls containing plumbing, near foundation walls and in the center of the room.
Moisture requirements vary by subfloor; please see the following details that correspond to the appropriate subfloor.

Crawl Spaces

Concrete slab or ground must be dry. Ensure that crawl spaces have open vents year-round to ensure proper air circulation and prevent moisture build-up. The ground in the crawl spaces must be completely covered using 6 mil polyethylene. Crawl space clearance between the earth and underside of joists should be no less than 18″ (45.7cm) and the perimeter vent area should be equal to 1.5% of the total square footage of the crawl space or as mandated by code.

APPROVED SUBFLOORS

Concrete, Plywood, OSB, Particleboard, Chipboard, Hardwood (Solid, Engineered, Parquet), Tile (Ceramic, Terrazzo, Stone, Asbestos, Peel and Stick), Non- Cushion Sheet Vinyl, Metal, VCT, DRIcore
All subfloor requirements noted below must be met prior to the installation of Lifeproof™ vinyl plank flooring.
GENERAL REQUIREMENTS (ALL SUBFLOORS)

  • Must be level to within ¼” in a 10ft. (6mm in a 3m) span; no bumps or low spots. Subfloors should not slope more than 1″ per 6ft. (25mm per 1.8m).
  • Must be clean: no construction debris, soil, mud or any other objects on or adhering to the floor; if necessary, scrape and sweep away before the installation; no protrusions of nails, debris, or metals should remain.
  • Must be free from moisture-related conditions that can damage the installed flooring.
  • Be structurally sound without deflection.

CONCRETE SUBFLOORS

  • High spots can be removed by grinding; depressions can be filled with patching compound formulated for use in floor installation.
  • Cure for at least 90 days (applies to newly-laid concrete slabs).
  • Can be either sealed or unsealed.
  • Between 7 and 9 alkalinity when performing pH test (ASTM F710).
  • Moisture content should meet one of the following criteria:
    • 4% max. when tested using Tramex Concrete Moisture Encounter.
    • Less than 8 pounds per 1000 sq. ft. per 24 hours MVER (Moisture Vapor Emission Rating) when using Calcium Chloride test (ASTM F1869).
    • 85% max. when performing Relative Humidity Testing (ASTM F2170).

WOOD (PLYWOOD, OSB, PARTICLEBOARD, CHIPBOARD, SOLID HARDWOOD, LUAN) SUBFLOORS

  • Wood subfloors must be A.P.A approved with a minimum grade of “BB” or “CC”. For reference, A.P.A. is the acronym for an organization originally known as the “American Plywood Association”, and that is now known as “The Engineered Wood Association”.
  • Perform moisture tests using a reliable moisture meter in multiple locations. Moisture readings should never exceed 14% for plywood, OSB, particleboard, chipboard, and solid hardwood subfloors. If moisture readings exceed 14%, it should be corrected at the job site before installing Lifeproof™ vinyl plank flooring.

TILE, TERRAZZO, ASBESTOS TILE, RESILIENT TILE, NON-CUSHION SHEET VINYL, AND METAL SUBFLOORS

  • Existing floors must be firmly attached to the structural floor.
  • Fill in grout lines larger than ¼” (6mm) on ceramic tiles, terrazzo, quarry tiles, and similar floors with a cementitous leveling and patching compound.
  • Install over one layer of vinyl only.

IN-FLOOR RADIANT HEAT

This product can be installed over radiant heat concrete subfloors. Consult with the radiant heat system manufacturer to ensure that the system is compatible with vinyl flooring.

  • Electric and hydro systems are acceptable.
  • In-floor radiant components must be a minimum of ½” (13mm) below flooring.
  • Heating system should not allow floor surface temperature to exceed 85°F (29°C).
  • Heating system should be operational for at least two weeks prior to installation to calibrate temperature settings.
  • Flooring cannot be laid directly over radiant heating mats.

NON-APPROVED SUBFLOORS

  • Carpeting/Carpet Pad
  • Floating Floors
  • Parquet Over Concrete
  • Eng. Hardwood Over Concrete
  • Hardwood Over Concrete
  • Cushioned Vinyl Flooring
  • Laminate
  • Cork
  • Sleeper Substrates
  • Rubber

Remove the floors noted above and remove old adhesive before installing Lifeproof™ vinyl plank flooring.
CAUTION: If you contemplate the removal of a resilient floor covering structure that contains (or is presumed to contain) asbestos, you must review and comply with all applicable regulations. Do not sand, dry sweep, dry scrape, drill, saw, bead blast, or mechanically chip or pulverize existing resilient flooring, backing, lining felt, asphalt “cut-back” adhesive, or other adhesive. These products may contain asbestos fibers and/or crystalline silica. Avoid creating dust. Inhalation of such dust is a cancer and respiratory tract hazard. Smoking by individuals exposed to asbestos fibers greatly increases the risk of bodily harm. Unless positively certain that the product is a non-asbestos containing material, you must presume it contains asbestos. See “Recommended Work Practices for Removal of Resilient Floor Coverings” (rfci.com) for detailed information and instructions on removing all resilient covering structures.

HELPFUL POINTERS & PREPARING FOR INSTALLATION

  • Work area should be well lit. Proper visibility ensures that color is consistent and that visually defective planks are detected and removed. Subfloor must be clean and free of debris.
  • Undercut door jambs and casings using a handsaw laid flat on a piece of scrap flooring. Never undercut metal door casings.
  • Make sure the profiled edge of the tapping block is secure and flat against the plank before lightly tapping in place with soft-faced hammer. Never use the tapping block (by itself) to hit against the edge of the planks.
  • Carefully remove the existing base, shoe molding or thresholds. They can be reused to cover the ¼” (6mm) expansion gap around the edge of the room.
  • The minimum length of the first and last plank is 8″ (20.3cm). If the last plank will be less than 8″ (20.3cm), adjust the length of the first plank. The remainder of the last plank can be used as a starter plank on the following rows.
  • The minimum end-joint stagger is 8″ (20.3cm). Keeping this in mind, vary the distances from end joints row-to-row for a more random and realistic installation.

AVAILABLE MOLDINGS

Select moldings and transitions are available in Home Depot stores. All coordinated moldings and transitions are available via special order or via homedepot.com. Follow molding installation instructions for proper installation.
Lifeproof™ tile, less than or equal to 36″ (91.4cm) in length, can be be installed in a brick pattern, where the joints are staggered, or in a 4 corner point-to-point installation.
Lifeproof™ planks, greater than 36″ (91.4cm) in length, should always be installed in a staggered or brick pattern. Installation should never be done in a point-to-point pattern.Lifeproof-Rigid-Core-Luxury-Vinyl-Plank-
Flooring-fig \(1\)

INSTALLATION

  1. Set spacers a minimum of ¼” (6mm) around the perimeter to allow for product and building expansion and contraction. Do not remove the spacers until the installation is complete; these expansion spaces will be covered by molding in the finishing steps.

  2. Place full pieces end-to-end along the starting wall, without engaging the end joints, until you cannot place another full piece. If the remaining space is less than 8″, (20.3cm) you may need to adjust the length of your first piece to avoid having any pieces that are less than 8″ (20.3cm) on either end of the room.Lifeproof-Rigid-Core-Luxury-Vinyl-Plank-Flooring-fig \(3\) Note: To cut a piece, simply measure and mark the piece. Using a straight edge and utility knife, score and snap the piece along your mark. You may also need to cut the attached pad underlayment from the underside of the piece. (If you have difficulty using this method, you can use a jig saw, circular saw or miter saw.)

  3. Installation will move from left to right, beginning in the left corner while facing the starting wall. The installation will alternate back and forth between Rows 1 and 2, for the first two rows only.
    Lifeproof-Rigid-Core-Luxury-Vinyl-Plank-Flooring-fig
\(4\)

  4. Lay the first piece of Row 1 along the starting wall with the tongue-edge facing the wall.

  5. Cut the first piece of Row 2 to one-third it’s length or make sure there will be at least an 8″ (20.3cm) stagger between end joints.

  6. Interlock the long tongue-edge of the first piece of Row 2 into the long groove-edge of the first piece of Row 1. Make sure there are no gaps and tap along the long groove-edge using the soft-faced hammer with a profiled tapping block to ensure a tight fit.

  7. Install the second piece of Row 2 by interlocking the long tongue-edge into the long groove-edge of the first piece of Row 1. Angling the pieces slightly, slide the piece into the first piece of Row 2 until the edges align and drop the piece down in to place.

  8. Engage the joints by tapping the long edge with the profiled tapping block and soft-faced hammer. Next, lightly tap down on top of the piece at the short joint with the soft-faced hammer. Do not tap the short end into place if the long joint is not properly engaged, as doing so can cause damage to the tongue and groove.

  9. Continue this method to finish the first and second rows.

  10. Cut the last piece of each row to fit and allow for the ¼” (6mm) expansion space. 

  11. Note: When starting a new row, you can use the cut piece from the previous row as long as it is more than 8″ (20.3cm) and the stagger between end joints in adjacent rows is greater than 8″ (20.3cm).

  12. After installing the last piece of the second row, ensure the entire assembly is tight against the spacers and the required 1/4″ (6mm) expansion space is maintained.

  13. Install the remaining material, completing each row before moving on to the next row. Always tap the long joint tight using the profiled tapping block before tapping the short joint down using the soft-faced hammer.Lifeproof-Rigid-Core-Luxury-Vinyl-Plank-Flooring-fig \(13\)Maintain the required 8″ (20.3cm) stagger and ¼” (6mm) expansion space throughout the installation.

  14. Most often, the entire length of the last row will need to be cut so it is narrow enough to fit the remaining space. Cut the first piece of the last row to length for proper stagger. Place directly on top of the previously installed row.
    Then, take another piece and place it against the wall on top of the piece to be cut to width. Mark the piece and cut to size. Allow for the ¼” (6mm) expansion space around the perimeter.

  15. Use a pull bar to fully engage the long joints; do not use the pull bar on the short edges.

FITTING AROUND IRREGULARLY SHAPED OBJECTS

Make a template to fit around pipes or irregular shaped objects. Place the pattern upon the piece and trace. Cut along the trace lines using a utility knife or jig saw then install the piece. Alternatively, a hole saw can be used when cutting pieces that are to fit around pipes.
Note: Be sure to leave a minimum of ¼” (6mm) expansion space around all fixed objects, cabinetry, and metal door jambs.

DISASSEMBLY INSTRUCTIONS

  1. To disassemble the floor, slowly lift the outermost row at an angle until the long-side lock is disengaged.Lifeproof-Rigid-Core-Luxury-Vinyl-Plank-Flooring-fig \(17\)
  2. To disengage two planks on the short-end joint, place both planks on the ground and slide them in opposite directions parallel to the locking mechanism.

FINISHING THE JOB

Remove spacers and cover expansion spaces with quarter round or other trim. Be sure not to fasten or restrict the flooring, nails should go into the walls and not the floor. Fill any expansion spaces that cannot be covered by moldings (such as around metal door jambs, tubs, exposed pipes, etc.) with premium waterproof 100% silicone caulk.
Remember, the use of coordinating T-Molds is required when installing this flooring in a room or area that is larger than 100 linear feet (30.5 meters) in any direction, so that the floor is separated into sections that are no larger than 100ft. x 100ft. (30.5 meters x 30.5 meters) per section.
Save and protect any leftover pieces and store them laying flat. Do not discard, as they are color matched (by dye-lot) to your floor. They can be used for replacement in the event you need to replace a piece in the future.

CARE & MAINTENANCE

DAILY MAINTENANCE
  • Regularly sweep, dust, damp mop, or vacuum (without beater bar) your floor to remove any particles that could cause abrasions or scratches to appear on your floor.
  • Use a damp mop or steam mop to remove spots and soil. Use any pH neutral floor cleaner.
  • The following products are approved for use with Lifeproof™ vinyl flooring: Lifeproof™ Hard Surface Floor Cleaner, Lifeproof™ Resilient Floor Low Gloss Polish, Lifeproof™ Hard Surface Polish Remover. Lifeproof™ Microfiber Spray Mop with 2-Spray modes. For lightly soiled areas, clean with distilled water.
  • When the cleaning cloth/mop becomes soiled, rinse or replace it with a clean one. Following up with a clean, dry cloth will remove residual streak-marks and spots.
  • Avoid spills of acidic products (juice, soft drinks, wine, etc.) on the floor. Clean spots immediately.
  • Promptly remove any standing water, pet urine or other liquids.
  • Avoid spills of paints, dyes, or harsh chemicals.
  • DO NOT vacuum with a beater bar or power rotary brush head.
  • DO NOT use any cleaning agents containing wax or oil. Leftover residue will form a dull film.
  • DO NOT use steel wool or scouring pad, as they will scratch the floor.
  • DO NOT use any dust cleaners, as they may cause your floor to become slick or damage the finish.
  • DO NOT use vinegar.
  • DO NOT use any All-Purpose or Multi-Purpose cleaners.
  • DO NOT use wet sweeper pads. Dry sweeper pads can b used.

FLOOR REPAIR

  • Use a melamine pad to remove scuffs.
  • Deep scratches may require the replacement of planks. A plank replacement video is available on YouTube.
PREVENTATIVE MAINTENANCE
  • Protect your floor when using a dolly to move furniture or appliances. Protective sheets and/or plywood may be needed. Never slide or roll heavy furniture or appliances across the floor.
  • Use flat floor protectors (nylon or felt) on all furniture legs. Periodically clean protectors to remove grit that may become embedded and cause scratching.
  • Minimize abrasive material and dirt by placing mats on both sides of exterior doors and by using area rugs in high-traffic areas.
  • Use protective mats beneath rolling chairs and keep furniture casters clean.
  • Use NON-RUBBER backed mats that are labeled “colorfast” by the manufacturer. Non-staining, vinyl-backed mats or woven rugs should be used at all entrances to avoid discoloration from asphalt driveways and to prevent dirt and grit from being tracked onto your floor. Rubber and latex-backed mats use a chemical (antioxidant) to keep the backing from becoming brittle; it is this chemical that can permanently stain your floor.
  • Light, rolling furniture should be outfitted with broad-surface, non-staining casters that have been engineered for hard surface floors. Such casters should be a minimum of 1″ (2.5cm) wide and at least 2″ (5.1cm) in diameter. We recommend the use of a hard surface (non-studded), non-rubber chair mat to protect your floor from office chairs with casters
  • Keep pets’ nails trimmed.
  • Remove shoes with cleats, spikes or exceptionally pointy heels before walking on the floor.

WARRANTY

PRODUCTS & COVERAGE

Halstead warrants that its LifeproofTM flooring will be free from manufacturing defects and, under normal use and maintenance, will not wear, fade or stain resulting in loss of original pattern and color, and the structural integrity of the flooring itself will not be materially damaged by water exposure, for a specified length of time from the date of purchase as set forth in the Warranty Coverage chart on the right. This Limited Warranty only applies provided the flooring covered by this warranty is installed and maintained according to the LifeproofTM Installation Instructions.

PRE-INSTALLATION

Halstead warrants that its flooring is free of visual defects. You and/or your installer should carefully inspect each piece before installation. Any pieces that appear to have defects should not be installed. Halstead will not be responsible for any claim for flooring installed with visual defects.

INSTALLATION

This Limited Warranty covers materials only, provided that such flooring is installed according to the LifeproofTM Installation Instructions. These Instructions are revised periodically and floors must be installed according to the current Instructions at the time of installation. Please check homedepot.com for the current LifeproofTM Installation Instructions.

REPLACEMENT/REPAIRS

Halstead reserves the right to repair any flooring and/or to use its own source to obtain an installer for replacement flooring. If Halstead repairs or replaces any flooring as a result of a warranty claim, you will be required to clear, at your own expense, any items placed over the affected areas subsequent to the original installation. In the event that Halstead repairs or replaces any flooring covered under this Limited Warranty, this Limited Warranty shall remain in effect with respect to such flooring for a period limited to the remaining eligible duration of the original Limited Warranty.

TERMS FOR WARRANTY

If a defect covered by this Limited Warranty is found within the warranty period and reported to Halstead, then Halstead will supply new flooring material of similar color, pattern and quality to replace the defective area.
In case of questions regarding the terms of this Limited Warranty, contact Halstead Customer Service at 866-843-8453. Halstead reserves the right to inspect any flooring, request samples, secure photographs or any other information that may be required to ascertain the nature of any claim under this Limited Warranty.

EXCLUSIONS

The following are not covered by this Limited Warranty:

  • Dissatisfaction or damage due to improper installation or maintenance, including use of improper cleaning solutions or finishes, unevenness or irregularities. Refer to the LifeproofTM Installation Instructions for more details.
  • Damage caused by fire, burns, abuse, flooding, spills, scratches, abrasive scouring pads, scuffing, staining, construction or installation.
  • Damage caused by vacuum cleaner beater bar, indentations or damage caused by spiked heeled shoes, improper rolling loads and/or caster wheels, chairs or other furniture without proper floor protectors and cuts from sharp objects.
  • Changes in color or sheen from exposure to sunlight or due to use of rubber-backed mats.
  • Exterior applications.
  • Installation on stairs

WARRANTY COVERAGE

Manufacturing Defect, Wear, Fade, Stain, and Water Damage*

DEFINITIONS / TO BE COVERED:
Wear: must be through the wear layer to the degree that the printed pattern is affected or altered.
Fade: must be to the degree that the floor is permanently discolored.
Stain: must be from normal household cleaning agents, chemicals or routine care & maintenance.
Water Damage: covers structural-integrity damage to the flooring itself after water exposure in standard conditions (does not cover flooding).

  • Lifeproof™ includes a pre-attached sound mitigating pad. If an additional underlayment is required, the Lifeproof™ Universal Underlayment (SKU 1006262709) has been tested and approved to be used with Lifeproof™ vinyl flooring. All other underlayments require you to check with the manufacturer of the underlayment on their warranty policy. Product failure due to additional underlayment installed under the flooring is not covered by this warranty.
  • Loss of gloss.
  • Minor shading, color or texture differences between samples or printed color photographs or illustrations and delivered product.
  • Flooring sold as irregulars or trial grade materials or “as is”.
  • This flooring should not be used to seal an existing floor from moisture, it is a floating floor which is waterproof, but this flooring cannot prevent problems associated with or caused by flooding, excessive moisture or alkalis in the subfloor or conditions arising from hydrostatic pressure.
  • Only installation techniques described in the LifeproofTM Installation Instructions are warranted. Halstead does not warrant LifeproofTM installations involving custom cutting, such as 45-degree mitered corners and serpentine edges. Halstead does not warrant LifeproofTM installations in which the flooring is adhered (glued or nailed) to the subfloor, as LifeproofTM is a floating floor.
  • Loss due to loss of time, inconvenience, incidental expenses (such as telephone calls, labor and/or materials) incurred in the removal or re-installation of the affected material, and any other incidental or consequential damages.

Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so that the above limitations and exclusions may not apply. Your Limited Warranty gives you specific legal rights, and you may have other legal rights, which vary from state to state and province to province.
This Limited Warranty is in lieu of any other warranties, expressed or implied. Please keep your receipt or obtain it from The Home Depot®. Halstead requires a valid proof of purchase in the form of sales receipt, invoice, or statement, which shows the date, product and location purchased. Original receipts are prone to fading over time. We suggest that you make a photocopy or scan your receipt for future warranty purposes.

WARRANTY OWNER
This Limited Warranty applies only to the original purchaser and the original installation site and is not transferable and, with respect to the residential warranty, applies only to a resident homeowner.

References

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