KRAMER VIA Site Management Software Installation Guide
- June 13, 2024
- Kramer
Table of Contents
KRAMER ELECTRONICS LTD.
VIA Site Management Software
MODEL:
Quick Installation Guide
P/N: 2900-300506 Rev 3
Server Requirements
1.1 Hardware Requirements
Operating System| Windows Server 2012
Windows Server 2016 (for VSM version 2.2 only)
---|---
RAM| Minimum: 16GB
Recommended:
• 16GB for 500 gateways
• 32GB for 1000 gateways
• 64GB for 1500 gateways
• Cloud VSM (strictly) for over 2000 gateways
Storage Space| Minimum: 50GB
Recommended: 250GB
LAN| Gigabit LAN
1.2 Software Requirements
- The server on which VSM is installed cannot host any kind of Web server or Database server, Active Directory, and so on.
- Set the firewall to allow communication on the following ports:
• 5555 (TCP – incoming and outgoing)
• 9988 (TCP – incoming and outgoing)
• 80 / 443 (TCP – incoming and outgoing)
1.3 Installation Instructions
To install VIA Site Management:
- Copy the install package (VIA-Server-2.2.xxxx.xx) to the server
- Navigate to the save location
- Double-click the install package
The installation process is automatic and does not require any user
intervention.
Once installed, it generates a “VSM_License” application icon on your desktop
for license activation (if needed, refer to the VSM Web Admin Manual). Do not
remove it.
1.4 Uninstallation Instructions
In order to uninstall VSM, you need to manually remove certain files as
described in this section.
To uninstall VIA Site Management:
- Select Control Panel → Programs and Features.
- Uninstall VIA_HQServer.
- Uninstall MySQL Server.
- Go to www.kramerav.com/downloads/VSM and download the uninstall-vsm.bat file.
- Run the uninstall-vsm.bat file as Administrator. If you are unable to run this file, manually uninstall the following:
- Microsoft Visual C++ 2005 redistributable
- Microsoft Visual C++ 2010 x64 redistributable
- Microsoft Visual C++ 2010 x86 redistributable
- Microsoft Visual C++ 2012 redistributable (x64)
- Microsoft Visual C++ 2012 redistributable (x86)
For the latest information on our products and a list of Kramer distributors,
visit our Web site where updates to this user manual may be found.
We welcome your questions, comments, and feedback.
Web site: www.kramerAV.com
E-mail: [email protected]
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
References
- Kramer | Audio-Visual Solutions and Experiences
- Kramer | Audio-Visual Solutions and Experiences
- Application Diagrams - Kramer Electronics