Arlo VMC4360P Wireless Security Camera User Manual

: June 13, 2024
: Arlo

Table of Contents

Arlo VMC4360P Wireless Security Camera
Introduction
Specifications
What’s in the Box
Features:
How to Use
Troubleshooting
FAQs
Video-Introduction
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Arlo VMC4360P Wireless Security Camera

Introduction

The Arlo VMC4360P Wireless Security Camera is a cutting-edge surveillance device designed to provide comprehensive security solutions for your home or business. With its advanced features and user-friendly interface, it offers peace of mind by allowing you to monitor your property remotely, ensuring the safety of your loved ones and possessions. In this guide, we will delve into the specifications, what’s included in the box, features, how to use it, safety precautions, maintenance tips, and troubleshooting advice for the Arlo VMC4360P Wireless Security Camera.

Specifications

Camera Resolution: The Arlo VMC4360P boasts a high-definition 1080p resolution, ensuring crystal-clear video quality.
Wireless Connectivity: It utilizes robust wireless technology, making it easy to set up without the need for complex wiring.
Night Vision: Equipped with infrared LEDs, it provides clear footage in low-light or nighttime conditions.
Motion Detection: The camera features advanced motion detection capabilities, allowing it to send alerts and record when motion is detected within its field of view.
Weather Resistance: Designed to withstand various weather conditions, it is suitable for both indoor and outdoor use.
Battery Life: The camera is powered by a long-lasting rechargeable battery, minimizing the need for frequent charging.
Mobile App: Compatible with the Arlo mobile app, it allows you to access live feeds, view recorded footage, and customize settings remotely.
Cloud Storage: Arlo offers cloud storage options to store and access your recorded footage securely.

What’s in the Box

Arlo VMC4360P Wireless Security Camera
Rechargeable Battery
Wall Mount and Mounting Hardware
Magnetic Charging Cable
Quick Start Guide

Features:

HD Video: Capture high-quality video footage with a 1080p resolution.
Wireless Convenience: Easy setup with no wires, thanks to its wireless connectivity.
Night Vision: Reliable night vision ensures round-the-clock surveillance.
Motion Detection Alerts: Receive alerts on your mobile device when motion is detected.
Weather-Resistant: Designed to withstand rain, snow, and extreme temperatures.
Mobile Access: Use the Arlo mobile app to monitor your camera from anywhere.
Two-Way Audio: Communicate with visitors or potential intruders through the camera’s built-in microphone and speaker.
Cloud Storage: Securely store and access your footage with Arlo’s cloud storage plans.

Zoom in to see sharper details
2 times video resolution of HD lets you zoom in 12X with picture perfect detail

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How to Use

Setup : Charge the camera’s battery and follow the instructions in the Quick Start Guide to set up the camera, connect it to your Wi-Fi network, and pair it with the Arlo app.
Placement : Mount the camera in a strategic location, ensuring it has a clear view of the area you want to monitor.
Customization : Use the Arlo app to customize settings such as motion detection sensitivity, recording schedules, and alerts.
Monitoring : Access live video feeds and recorded footage through the Arlo app on your mobile device or via the web interface.
Interaction : Utilize two-way audio to communicate with people near the camera.
Maintenance : Regularly check and clean the camera’s lens, and recharge the battery as needed.
Safety : Securely mount the camera to prevent tampering or theft.
Troubleshooting : Refer to the troubleshooting section in this guide for help with common issues.

Quick and simple wire-free setup
Easily install and adjust your camera with the included mount

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Safety

Secure Installation : Ensure that you install the camera securely and according to the manufacturer’s guidelines. Proper installation can help prevent accidents and damage.
Power Source : If the camera is powered by batteries or an external power source, follow the manufacturer’s recommendations regarding power usage and replacement of batteries. Regularly check and replace batteries as needed.
Mounting Height : Install the camera at a suitable height to deter tampering and vandalism. Be cautious when using ladders or other equipment to reach high places.
Weather Resistance : Check if the camera is rated for outdoor use and is weather-resistant. If it is designed for outdoor use, make sure it is properly protected from the elements.
Wi-Fi Security : Ensure that your Wi-Fi network is secured with a strong password to prevent unauthorized access to the camera feed.
Privacy : Respect the privacy of others when using the camera. Avoid positioning it in a way that invades the privacy of your neighbors or passersby.
Regular Maintenance : Periodically check the camera for signs of damage or wear and tear. Clean the lens and housing as needed to maintain clear video quality.

Powerful Object Detection with AI
Video Object Detection with Al knows the difference between a package, person, animal, or vehicle

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Firmware Updates : Stay up to date with firmware updates provided by Arlo. These updates often include security improvements and bug fixes.
Data Security : If the camera connects to a cloud service or app, make sure your account is secure with a strong password. Enable two-factor authentication if available.
Recording and Storage : Understand the camera’s recording and storage capabilities. Be aware of how long video footage is retained and how it is stored, as well as any associated fees.
Legal Compliance : Be aware of local laws and regulations regarding the use of security cameras. In some areas, there may be restrictions on where you can place cameras or how they can be used.
Notification Settings : Configure the camera’s notification settings to alert you to suspicious activity or events. This can help you stay informed about your property’s security.
Network Security : Secure your home network to prevent unauthorized access to the camera feed or your other devices. Use strong passwords, change default login credentials, and consider network security measures like a firewall.
Backup Power : If the camera is critical for security purposes, consider having a backup power source like an uninterruptible power supply (UPS) to ensure it continues to operate during power outages.

Stay connected with dual-band Wi-Fi
Automatically recognizes and connects to 2.4 or 5 GHz network, whichever is stronger

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Maintenance

Regular Cleaning

Wipe down the camera’s lens and housing with a soft, lint-free cloth to remove dust, dirt, and debris.
Use a can of compressed air to blow away any particles that may have settled on the camera.

Check Power Source

Ensure that the camera is properly connected to a power source or has a fully charged battery (if it’s a battery-powered model).

Firmware Updates

Check for firmware updates regularly through the Arlo app or Arlo’s official website. Updating the firmware can provide bug fixes and improve camera performance.

Wireless Connectivity

Ensure that your camera maintains a strong wireless connection to your Wi-Fi network. If you experience connectivity issues, consider relocating the camera or improving your Wi-Fi signal.

Motion Sensor Calibration

Periodically check and adjust the motion detection settings to avoid false alerts. This can help conserve battery life and reduce unnecessary notifications.

Check Camera Angle

Ensure that the camera’s view is not obstructed by objects like branches, spider webs, or other debris. Adjust the camera angle as needed.

Weatherproofing

If the camera is placed outdoors, ensure that it is adequately protected from the elements. Arlo cameras are usually designed to be weatherproof, but still, make sure there are no cracks or openings that could allow water to seep in.

Security Software

Regularly update the security software or app you use to manage your Arlo camera. Ensure that your login credentials are strong and that your camera is not accessible to unauthorized users.

Backup Footage

If your camera records footage, regularly back up important recordings to a secure location to prevent data loss.

Scheduled Checks

Make it a routine to check the camera’s live feed and review recorded footage periodically to ensure it’s functioning correctly.

Light up the night
Use the integrated spotlight to illuminate your property and ward off unwelcomed visitors

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Troubleshooting

Check Power and Connection
- Ensure that the camera is properly connected to a power source and that the power adapter is functioning.
- Verify that the camera is connected to your Wi-Fi network and has a stable internet connection.
Camera Placement
- Make sure the camera is positioned within the range of your Wi-Fi router and not too far from it.
- Avoid placing the camera too close to other electronic devices or thick walls, as this can interfere with the signal.
Camera LED Status
- Pay attention to the LED status on the camera. Different LED colors and blinking patterns can indicate specific issues. Refer to the camera’s manual for LED status codes.
Restart the Camera
- Sometimes, simply restarting the camera can resolve connectivity issues. You can do this by unplugging the camera’s power adapter for a few seconds and then plugging it back in.
Update Firmware
- Ensure that the camera’s firmware is up to date. You can typically update the firmware through the Arlo app or Arlo’s website.
Reset the Camera
- If you’re still experiencing issues, you can try resetting the camera to its default settings. This usually involves pressing and holding a reset button for a specified duration. Refer to the camera’s manual for instructions on how to perform a factory reset.

All-weather protection
Built to withstand heat, cold, rain, or sun.

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Check Wi-Fi Network
- Verify that your Wi-Fi network is working correctly and that there are no issues with the router. Sometimes, resetting the router can resolve connectivity problems.
Reconnect the Camera to the Arlo Base Station
- If you’re using an Arlo Base Station, make sure the camera is properly paired with it. Follow the setup instructions in the Arlo app or the camera’s manual to reconnect it.
Check for Interference
- Other electronic devices operating on the same frequency can interfere with the camera’s signal. Try to identify and eliminate sources of interference.
Contact Arlo Support
- If you’ve exhausted all troubleshooting options and the camera still isn’t working, contact Arlo’s customer support for further assistance. They can provide guidance or initiate a replacement if necessary.