hp 2800e All in One Series DeskJet Printer User Guide
- June 13, 2024
- HP
Table of Contents
hp 2800e All in One Series DeskJet Printer
Printer features
- Input tray
- Scanner lid
- Control panel
- Ink access door
- Output tray
- Output tray extender
- Power connection
- USB port. See note below
Do not use USB for setup
- This printer has a label covering the USB port to encourage network connection.
- To use all the available features of this printer, complete setup using HP software and an Internet connection.
- After setup, you can print using a USB cable if needed.
Control panel
-
Power button
Press to turn the printer on/off. -
Ink Alert light
Indicates low ink or cartridge problems. -
Cancel button
Press to stop the current operation. -
Resume button/light
Press when lit to continue a job. -
Information button/light
Press to print a summary of printer settings and status. -
Wireless button/light
Indicates wireless connection status. Connected when light is solid blue. Blinks when the printer is disconnected or in setup mode. -
Color Copy button
Press to start a color copy job. -
Black and White Copy button
Press to start a black-and-white copy job.
Note: To increase the number of copies, press the desired button multiple times.
Display icons
Error codes and busy state
| Code | Description | Solution |
|---|---|---|
| E0 | Unusable cartridge | Check the HP software and follow the |
instructions to replace it.
E1| Paper size mismatch| A larger paper is required. Load the correct
size or adjust print settings.
E2| Sensor/paper length mismatch| The loaded paper doesn’t match the
print settings. Load the correct size or adjust print settings.
E3| Carriage stall| Clear jam from cartridge access area.
E4| Paper jam| Clear jam in input or cleanout area.
E5| Scanner failure| Turn the printer off and then on again.
E6| General printer error| Turn the printer off and then on again.
| Printer busy| Do not turn it off. The process may take a while.
Paper jam cleanout
Press to clear the jam automatically. To clear a jam manually:
- Turn off the printer.
- Lower the input tray, close the output tray extender, and push closed the output tray.
- Turn the printer over. Locate the cleanout door on the bottom of the printer. Pull both tabs on the door to open it.
- Remove the jam.
- Close the cleanout door until both latches snap into place.
Return the printer to its normal position and power it on.
Help and tips for Wi-Fi and connectivity
If the software is unable to find your printer during setup, check the
following conditions to resolve the issue.
Reset Wi-Fi (setup mode)
During initial setup: If the blue Wi-Fi light is not blinking, the
printer might not be in Wi-Fi setup mode. Follow the steps below.
During printer use, Wi-Fi disconnects: If the blue Wi-Fi light is off,
reconnect the printer to the network.
Turn the printer off and on again. If the printer doesn’t automatically
reconnect, follow the steps below.
Reset Wi-Fi
- Press and at the same time. Watch for the Power button to briefly flash, then release the buttons. The Wireless light will blink blue.
- Wait for one minute. Close and reopen the HP software and then try connecting again.
Printer hardware setup information
- Follow the instructions in the HP software for easy setup. Visit 123.hp.com to install the software.
Load paper
- Pull up to reveal the paper tray. Slide open the guide.
- Load the Letter or A4 paper and adjust the guide.
- Open the output tray.
- Pull open the output tray extender.
Install cartridges
-
Open the ink access door.
-
Remove the protective tape on both cartridges.
Caution: Do not touch the contacts under the tape. -
Rotate the cartridges so the taller end faces towards the printer. Insert the cartridges and click into place.
-
Close the ink access door.
Help and Support
- For printer troubleshooting and videos, visit the HP support site. Enter your model name to find the printer.
- hp.com/support.
The information contained herein is subject to change without notice.