Verizon RC2655005-01B Remote Control User Manual June 13, 2024 Verizon Table of Contents RC2655005-01B Remote Control Quick Setup Guide-Verizon FiOS remote Troubleshooting Code Search Method to Program the RC OPTIONAL FEATURES Control TV Volume Through STB Key Fix General Instructions Getting Started New and Special Buttons COMPLETE LIST OF TV BRAND CODES References Read User Manual Online (PDF format) Download This Manual (PDF format) Verizon FiOS TV P265v3 Remote Control Manual Model: RC2655005/01B RC2655005-01B Remote Control For additional information about your FiOS TV service and your remote, go to www.verizon.com/fiostvhelp For video instructions, press the key on your remote then select Help on the Main Menu Thank you for subscribing to FiOS TV Service. This User Manual will show you how to program and operate your new FiOS TV Remote Control (Model P265v3). Quick Setup Guide-Verizon FiOS remote The following steps will guide you to quickly set-up your Verizon FiOS TV remote for your TV. Turn on your TV and the FiOS STB. Make sure you can see live television. Locate the 3-digit code for your TV brand in the list to the right and circle the correct code. If your TV brand is not listed, codes for additional TV brands are listed at the back of this manual. Once you locate the brand code, press and hold the and keys together. The RED LED on the remote control will blink twice and then stay on. Enter the 3-digit TV code for your TV brand using the number pad. The RED LED will blink twice and then stay on. Press and release the <CH +> button repeatedly until the TV turns off. You can also “back up” by pressing the <CH -> button. *Please note – some TVs may respond slower than others. Please allow 1 second between button presses. Test that remote control is programmed for your TV a. Turn the TV on using the key. b. Press <VOL +> and <VOL -> to make sure that the volume keys work. c. Press and keys. d. If any of these keys do not work as expected, press and hold that key. Release it as soon as it works. If all these keys work, press to save this TV brand code programming. The RED LED will blink 3 times and then turn off Your Remote Control is now programmed for your TV! Acronyms 1. RC = Remote Control 2. STB = FiOS TV Set Top Box 3. VOL = Volume 4. CH+ = Channel Up 5. CH- = Channel Down FiOS TV Remote Control Codes for Major TV Brands TV Brand Code AOC 26 Audiovox 35 Coby 70 Envision 114 Funai 128 Haier 146 Hitachi 164 Insignia 180 JVC 193 LG 210 Magnavox 222 Mitsubishi 243 Panasonic 279 Philips 285 Pioneer 290 Polaroid 294 Proscan 302 RCA 321 Samsung 331 Sansui 332 Sanyo 333 Sceptre 335 Sharp 342 Sony 352 Sylvania 371 Toshiba 397 Viewsonic 418 Vizio 424 Westinghouse 433 Zenith 440 Troubleshooting a. If the button does not work correctly, make sure the TV is on and go back to Step 1 of the Quick Start Guide. You can also try the Code Search Method below. b. If the , , or <A/V> buttons do not work correctly, please refer to the Key Fix Feature. c. If you think you made a mistake with programming your remote, you can always press the button and start over. The RED LED will turn off if the RC is not in programming mode. d. If you don’t press any buttons for 60 seconds, the remote control will automatically exit programming mode. e. Note, if you press the button many times and the lights on the remote control all flash rapidly, the programming attempt was not successful. f. If the Brand Search method does not work, please try the Code Search Method below, which scans the complete database for all TV codes. g. If you are still having problems programming the remote, please refer to our website at www.verizon.com/fiostvhelp Code Search Method to Program the RC (This method could take up to 12 minutes) Turn on your TV and the FiOS STB. Make sure you can see live television. Press and hold the and buttons together, then release both. • The RED LED will blink twice and then stay on. Press and hold down the button. The Remote Control will try a new TV code every second, and the RED LED will blink each time a new code is sent. When the TV turns off, stop pressing the play button right away. • Please note – some TVs may respond slower than others. You can press the <CH +> or <CH -> buttons to go forward or back one TV code at a time. Test that the remote control is programmed for your TV. a. Turn the TV on using the key. b. Press <VOL +> and <VOL -> to make sure that the volume keys work. c. Press and . d. If any of these keys do not work as expected, press and hold that key. Release it as soon as it works. If these keys all work, press to save this TV brand code programming. The RED LED will blink 3 times and then turn off. Your Remote Control is now programmed for your TV! Troubleshooting a.If the button does not work correctly, make sure the TV is on and go back to Step 1 of the Code Search Method. b. If the , , or <A/V> buttons do not work correctly, please refer to the Key Fix Feature. c. If you think you made a mistake with programming your remote, you can always press the button and start over. The RED LED will turn off if the RC is not in programming mode. d. Please Note, the Code Search Method could take up to 12 minutes, as it must go through over 500 codes. The most common codes are tried first, but you may need to press and hold for a while to locate the correct code. e. Once you have tried all the TV codes in the remote control, the RED LED and the backlit buttons will flash 4 times rapidly, the RED LED will turn off and the remote will exit the programming mode. f. If you are still having problems programming the remote, please refer to our website at www.verizon.com/fiostvhelp OPTIONAL FEATURES Button Turns on TV and STB Your remote has separate power buttons for the TV and STB. You can program the key to turn on/off both your TV and STB at the same time. Turn both your TV and STB on. Press and hold the and buttons together, then release both. • The RED LED will blink twice and then stay on. Press 9 – 7 – 7. • The RED LED will blink twice and remain on. Press . • The RED LED will blink 3 times and then turn off. Test that the key now turns on the TV and STB at the same time. If you want to reset the remote so that the key controls Only the STB, follow the same steps as above but press in Step 4. Control TV Volume Through STB If the volume control keys don’t work with your TV, you can program the remote so that the STB will control the volume. Press and hold the and 2 buttons together, then release both. The RED LED will blink twice and then stay on. Press 9 – 5 – 5. The RED LED light will blink twice, and remain on. Press . The RED LED will blink 3 times and then turn off. If you want to change it back again so that volume buttons control the TV follow the same steps as above but press in Step 5. Key Fix If your remote control is programmed for your TV, but the , , or the <A/V> keys do not work correctly, then you can try using the Key Fix feature to fix the buttons. Press and hold the and buttons simultaneously. • The RED LED will blink twice and then stay on. Press and hold the key that does not work correctly. The remote control will try a new code every second. Once the TV responds correctly, release the button. Press to save the current settings and finish programming your remote control. General Instructions Make sure the remote control has a clear, unobstructed view of the STB and TV. Your FiOS TV remote control will only operate your FiOS TV STB and your TV. The remote will not operate other devices like DVD Player or Audio Receiver. The ,<VOL +>, <VOL ->, and <A/V> buttons will always control your TV. All other keys on the remote control will always control your FiOS TV STB. Getting Started Turn on your TV and the STB using the and buttons. If you have just watched a DVD, make sure your TV is set to the correct A/V Input for your STB. Press the <CH +>,or <CH -> buttons to see the next higher or lower channel. You can go directly to any channel by entering the channel number on the number pad and pressing . Press to see a list of TV programs. Press to return to TV watching. Press the button to launch the FiOS TV Main Menu. From the Main Menu you can access all the features of your FiOS TV service. Press <▲> <▼> <►> <◄> keys to navigate through the FiOS TV Menus and Guides. To select any item, press . Press to return to the last channel. Press to see information about the current program. Press to return to the previous menu option or to watch TV. New and Special Buttons “On Demand” displays a list of movies and other programs you can watch at any time. “Widgets” displays local weather, traffic, and other information. displays your list of recorded programs if you have DVR service. “Favorites” displays your list of favorite channels. is a rocker button. Press lower half of the button to pause the program. Press upper half of the button <►> to continue to play from where you left off. jumps back 30 seconds in the program you are watching. jumps forward 30 seconds in the program you are watching. records the current program. Buttons , , and will only operate during normal TV watching if you have DVR service. “If the RED LED starts blinking 5 times rapidly when you press the <CH +/->, <VOL +/->, and , or if the buttons stop lighting up, you should replace the remote control batteries” COMPLETE LIST OF TV BRAND CODES TV Brand Code TV Brand Code TV Brand Code 3M 1 Beko 40 Craig 78 A.R. Systems 2 Belcor 453 Crosley 79 Abex 3 Bell & Howell 41 Crown 80 ABS 600 BenQ 42 Crown Mustang 618 Accurian 441 Beon 43 CTX 81 Acer 4 Bestar 44 Curtis 82 Action 442 BGH 608 Curtis Mathes 83 Admiral 5 Blue Sky 45 CXC 84 Advent 6 BOSS 46 CyberHome 466 Adventura 7 Boxlight 454 CyberPower 619 Aftron 443 BPL 47 Cytron 85 Aiko 8 Bradford 48 Daewoo 86 Aim 9 Brillian 49 Dansai 87 Aiwa 10 Brinkmann 50 Dawa 88 Akai 11 Brionvega 51 Daytron 89 Akiba 12 Brockwood 455 Dayu 620 Akira 601 Broksonic 52 Decca 90 Akura 13 Bush 53 Dell 91 Alaron 444 Byd:sign 54 Delta 467 Alba 14 C & M 456 Denon 92 Albatron 15 Cadia 457 Denstar 468 Alfide 602 Cailing 609 Desmet 93 Alienware 603 Candle 55 Diamant 94 Alleron 16 Canon 56 Diamond Vision 469 Allstar 17 Carena 57 Digisonic 621 A-Mark 445 Carnivale 58 Digistar 470 Ambassador 446 Carver 59 Digital Lifestyles 471 America Action 18 Cascade 60 Digital Projection Inc. 472 Ampro 19 Casio 458 Dikom 622 Amstrad 20 Cathay 61 Dimensia 96 Amtron 21 CCE 62 DirecTV 473 Anam 22 Celebrity 63 Disney 97 Anam National 23 Celera 64 Dixi 98 Anhua 604 Centurion 65 Dream Vision 474 Anitech 24 Champion 459 Dual 99 Ansonic 25 Changcheng 610 Dumont 100 Anthem 447 Changfeng 611 Durabrand 101 AOC 26 Changhong 66 Dwin 102 Aomni 448 Chun Yun 612 Dynatech 475 Apex Digital 28 Chung Hsin 613 Dynatron 103 Apple 605 Cinego 460 Dynex 104 Archer 449 Cinema 614 Eiki 105 Archos 29 Cineral 615 Elbe 106 Aristona 30 Citizen 67 Electroband 107 Asberg 31 Clairtone 461 Electrograph 108 Astar 32 Clarion 68 Electrohome 109 Atlantic 33 Classic 462 Elektra 623 Audiosonic 34 Clatronic 69 Element 110 Audio-Technica 450 CME 463 Elin 111 Audiovox 35 Coby 70 Elite 112 Aurora Systems 451 Colortyme 71 Emerson 113 Aventura 36 Colt 72 Emprex 476 Axion 37 Commercial Solutions 73 Encross 477 Baile 606 Compaq 464 Envision 114 Bang & Olufsen 452 Computime 465 Epson 115 Basic Line 38 Concerto 74 Erae 478 Baur 39 Condor 75 Erres 116 Beijing 607 Conrowa 616 ESA 117 Fidelity 121 Contec 76 Euroman 118 Finlux 122 Contec/Cony 77 Europhon 119 Firstline 123 Continental 617 Exquisit 120 Fisher 124 Hornyphon 165 Kolin 651 FlexVision 479 Howard Computers 636 Kolster 203 Flint 125 Huafa 637 Konig 652 Fortress 624 Huari 638 Konka 204 Fraba 126 Humax 167 Korpel 205 Frigidaire 625 Huodateji 639 Kosmos 206 Fujimaro 626 Hush 640 Kost 494 Fujimaru 627 Hypson 168 Kreisen 207 Fujitsu 127 Hyundai 169 KTV 208 Funai 128 Iberia 170 Kunlun 653 Furi 628 iBUYPOWER 641 Leyco 209 Futuretech 129 ICE 171 LG 210 Galaxis 130 I-Inc 484 Liesenkotter 211 Garrard 480 iLo 172 Lifetec 212 Gateway 131 Ima 173 Linksys 654 GE 132 Imperial 174 LiteOn 495 GEC 133 Imperial Crown 642 Lloyd’s 213 Genexxa 134 Indiana 175 Loewe 214 GFM 135 Infinity 176 Logik 215 Gibralter 136 InFocus 177 Luce 496 Gibson 629 Initial 178 Luma 216 Go Video 137 Inno Hit 179 Lumatron 217 Goldline 138 Insignia 180 Luxman 218 GoldStar 139 Inteq 181 LXI 219 Goodmans 140 Interfunk 182 M & S 655 GPX 141 Intervision 183 MAG 220 Gradiente 142 iRIS 485 Magnasonic 221 Granada 143 Irradio 184 Magnavox 222 Grundig 144 IRT 643 Magnin 223 Grunpy 145 Isukai 185 Majestic 224 H & B 481 ITS 186 Manesth 225 Haier 146 ITV 187 Marantz 226 Hallmark 147 IX 486 Mark 227 Hankook 630 Janeil 188 Mastro 656 Hanns.G 482 JBL 189 Matsui 228 Hannspree 148 JC Penney 190 Matsushita 229 Hanseatic 149 JCB 191 Maxent 230 Hantarex 150 JCM 487 MB Quart 497 Hantor 151 Jean 644 Media Center PC 657 Harley Davidson 152 Jensen 192 Mediator 231 Harman/Kardon 153 Jiahua 645 Medion 232 Harsper 483 Jinfeng 646 Megapower 233 Harvard 154 Jinxing 647 Megatron 234 Harwood 155 JVC 193 MEI 498 Hauppauge 631 Kaisui 194 M-Electronic 235 Havermy 156 Kamp 488 Memorex 236 HCM 157 Kangli 648 Mercury 237 Helios 158 Karcher 195 MGA 238 Hello Kitty 159 Kawasho 196 Micro 499 Heran 632 Kaypani 489 Microsoft 658 Herosonic 633 KDS 490 Midland 239 Hewlett Packard 160 KEC 197 Mind 659 Hikona 634 Ken Brown 649 Minoka 240 HiLine 161 Kendo 198 Mintek 241 Hinari 162 Kenwood 199 Minutz 242 Hisense 163 Kioto 650 Mitsubishi 243 Hitachi 164 KLH 200 Monivision 244 Hongmei 635 Kloss 491 Motorola 246 Multitech 248 Kloss Novabeam 201 Moxell 500 NAD 250 KMDS 492 MTC 247 Nakamichi 501 Kneissel 202 Mudan 660 National 661 Planar 291 Sceptre 335 Naxa 502 Plantron 292 Schneider 336 NEC 251 Plextor 293 Scimitsu 524 Neckermann 252 Polaroid 294 Scotch 337 NEI 253 Polyvision 670 Scott 338 NetTV 503 Portland 295 Sears 339 Neufunk 255 Presidian 513 SEG 340 New Tech 256 Priceclub 296 SEI 341 Newave 662 Prima 297 Seleco 525 Newsonic 663 Princeton 298 Semp 677 Nexus Electronics 504 Prism 299 Shaofeng 678 Nikkai 257 Profitronic 300 Sharp 342 Nikko 258 Projectiondesign 514 Sharper Image 526 Niko 505 Proline 301 Shen Ying 679 Nimbro 664 Proscan 302 Shencai 680 Niveus Media 665 Prosonic 303 Sheng Chai 681 Noblex 506 Proton 304 Sheng Chia 343 Norcent 259 Protron 305 Sherwood 527 Northgate 666 Proview 306 Shogun 528 Norwood Micro 260 ProVision 307 Siarem 344 Noshi 507 Proxima 308 Sierra 345 Novatronic 261 Pulsar 309 Signature 346 NTC 262 Puneet 515 Signet 529 NuVision 263 Pvision 516 SIM2 Multimedia 347 Okano 264 Pye 310 Simpson 348 Olevia 265 Pyle 311 Sinotec 530 Olympus 508 Qingdao 671 Sinudyne 349 Onida 667 Quanta 517 Skyworth 531 Onwa 266 Quasar 312 Solarism 532 Opera 267 Quelle 313 Sole 533 Oppo 268 Radialva 314 Sonic Blue 534 Optimus 269 Radio Shack 315 Sonoko 350 Optoma 270 Radiola 317 Sontec 351 Optonica 271 Radiomarelli 318 Sony 352 Orbit 272 RadioShack 319 Soundesign 353 Orion 273 Radiotone 320 Soundwave 354 Orline 274 RCA 321 Sova 535 Osaki 275 Realistic 322 Sowa 682 Otic 668 Recor 323 Soyo 355 Otto Versand 276 Redstar 324 Spectricon 536 Ovation 509 Reflex 325 Spectroniq 537 Palladium 277 Relon 672 Squareview 356 Panama 278 Remotec 518 SSS 357 Panasonic 279 Render 519 Stack 9 683 Panavision 280 ReplayTV 520 Standard 358 Panda 669 RevolutionHD 521 Starlite 359 PARK 510 Revox 326 Starvision 538 PDI 511 Rhapsody 522 Strato 360 Penney 281 Ricavision 673 Studio Experience 361 Perdio 282 R-Line 327 SunBrite 539 Perfekt 283 Rosen 328 Sunstar 363 Petters 512 Rowa 674 Sunwood 364 Philco 284 Runco 329 Superscan 365 Philips 285 Sampo 330 Supersonic 366 Phoenix 287 Samsung 331 SuperTech 367 Phonola 288 Samsux 523 Supre-Macy 368 Pilot 289 Sansei 675 Supreme 369 Pioneer 290 Sansui 332 SVA 370 Syntax 373 Sanyo 333 Sylvania 371 Systemax 685 Sanyuan 676 Symphonic 372 Tacico 686 SBR 334 Synco 684 Tagar Systems 687 Tokai 396 Vidikron 416 Tandy 375 Toshiba 397 Vidtech 417 Tashiko 540 Tosonic 545 Viewsonic 418 Tatung 376 Totevision 398 Viking 419 TCL 688 Touch 692 Villain 553 Teac 377 Trans Continens 399 Viore 420 Technics 378 Trical 546 Visa 554 Technika 689 Triumph 400 Visart 555 Technol Ace 541 TruTech 401 Visco 421 Techview 379 TVS 402 Vision 422 Techwood 380 Uher 403 Vistron 556 Teco 542 Ultra 547 Vito 423 Teknika 381 Ultravox 404 Vizio 424 Telecor 383 Unic Line 405 Voodoo 694 Telefunken 384 Universal 406 Vortec 425 Telegazi 385 Universum 407 Voxson 426 Telemagic 543 Univox 408 VU 695 Telemeister 386 US Logic 548 Waltham 427 Telesonic 387 UTI Technology 549 Wards 428 Telestar 388 Vector Research 409 Warumaia 696 Teletech 389 Venturer 411 Watson 429 Tensai 390 VEOS 550 Waycon 430 Tera 544 Vestel 412 Wega 431 Thomas 391 Vexa 413 Weltblick 432 Thomson 392 Victor 414 Westinghouse 433 Thorn 393 Video Concepts 551 Wharfedale 697 Tiane 690 Videocon 693 White Westinghouse 434 TMK 394 VideoSystem 415 WinBook 557 TNCi 395 Xrypton 435 Wyse 558 Tobo 691 Yamaha 436 XR-1000 559 Yamishi 437 Zenith 440 Yokan 438 Yapshe 698 Zonda 560 ZT Group 699 Yoko 439 References TV, Phone, Internet, Billing & Account - Customer Service | Verizon support. 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