SONY WI-SP500 Wireless Stereo Headset User Guide

: June 4, 2024
: Sony

Table of Contents

SONY WI-SP500 Wireless Stereo Headset
Precautions
Specifications
Wireless Stereo Headset
System requirements for battery charge using USB
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SONY WI-SP500 Wireless Stereo Headset

SONY WI-SP500 Wireless Stereo Headset-PRO

Precautions

On BLUETOOTH® communications

Bluetooth wireless technology operates within a range of about 10 m. Maximum communication range may vary depending on obstacles (human body, metal, wall, etc.) or electromagnetic environment.
Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions.
- There is a human body between the unit and the Bluetooth device. This situation may be improved by placing the Bluetooth device facing the antenna of the unit.
- There is an obstacle, such as metal or a wall, between the unit and the Bluetooth device.
- A Wi-Fi device or microwave oven is in use, or microwaves are emitted near the unit.
- The antenna is built into the unit as illustrated in the dotted line.
- The sensitivity of the Bluetooth communications will improve by removing any obstacles between the connected Bluetooth device and the antenna of this unit.
Because Bluetooth devices and Wi-Fi (IEEE802.11b/g/n) use the same frequency (2.4 GHz), microwave interference may occur resulting in noise or audio dropout or communications being disabled if this unit is used near a
Wi-Fi device. In such a case, perform the following.
- Use this unit at least 10 m away from the Wi-Fi device.
- If this unit is used within 10 m of a Wi-Fi device, turn off the Wi-Fi device.
- Install this unit and the Bluetooth device as near to each other as possible.
Microwaves emitting from a Bluetooth device may affect the operation of electronic medical devices. Turn off this unit and other Bluetooth devices in the following locations, as it may cause an accident:
- where inflammable gas is present, in a hospital, or a petrol station
- near automatic doors or a fire alarm.
Due to the characteristic of the wireless technology, the sound played on this unit is delayed from the sound and music played on the sending device. Therefore, the image and sound may be misaligned when viewing a movie or playing a game.
This product emits radio waves when used in wireless mode.
When used in wireless mode on an airplane, follow flight crew directions regarding permissible use of products in wireless mode.
This unit supports security capabilities that comply with the Bluetooth standard to provide a secure connection when the Bluetooth wireless technology is used, but security may not be enough depending on the setting. Be careful when communicating using Bluetooth wireless technology.
We do not take any responsibility for the leakage of information during Bluetooth communications.
Connection with all Bluetooth devices cannot be guaranteed.
- A device featuring Bluetooth function is required to conform to the Bluetooth standard specified by Bluetooth SIG, Inc. and be authenticated.
- Even if the connected device conforms to the above mentioned Bluetooth standard, some devices may not be connected or work correctly, depending on the features or specifications of the device.
- While talking on the phone hands free, noise may occur, depending on the device or communication environment.
Depending on the device to be connected, it may require some time to start communications.

If sound skips frequently during playback

The situation may be improved by changing the wireless playback quality settings or fixing the wireless playback mode to SBC on the transmitting device. For details, refer to the operating instructions supplied with the transmitting device.
If you are using a smartphone, the situation may be improved by shutting down unnecessary applications or rebooting the smartphone.

On the use of calling apps for smartphones and computers

This unit supports normal incoming calls only. Calling apps for smartphones and computers are not supported.

On charging the unit

This unit can be charged using USB only. Personal computer with USB port is required for charging.
This unit cannot be turned on, nor can the Bluetooth function be used, during charging.
If you do not use the unit for a long time, the rechargeable battery may not be able to keep sufficient charge. The battery will be able to keep a charge properly after repeatedly discharging and charging several times.
If you store the unit for a long time, charge the battery once every half year to prevent over-discharge.
If the length of time you can use the unit became extremely short, the rechargeable battery should be replaced with a new one. Please contact your nearest Sony dealer for a battery replacement.
Make sure to close the micro-USB port cover securely after charging.

If the unit does not operate properly

Reset the unit.
When resetting this unit, charge the unit. When charging starts, this unit is reset automatically. The pairing information and the other settings are retained.
If the problem persists even after the resetting operation above, initialize the unit as follows. Disconnect the micro-USB cable from the micro-USB port, turn off the unit, then hold down the  and – buttons simultaneously for more than 7 seconds. The indicator (blue) flashes 4 times, and the unit is reset to the factory settings. All pairing information is deleted.
After the unit is initialized, it may not connect to your iPhone or computer. In this case, delete the pairing information of the unit from the iPhone or computer, and then pair them again.

On using the carrying holder

Store the unit with the volume +/– buttons facing inside the carrying holder.
Do not wind the cable around the ear tips.

Splash proof performance of this unit

The splash proof specifications of this unit are equivalent to IPX41) in IEC 60529 “Degrees of protection against ingress of water (IP Code)”, which specifies the degree of protection provided against the entry of water. (Make sure that the micro-USB port cover is closed securely when you use the unit.)
However, the unit cannot be used in water. Unless the unit is used correctly, water may get into the unit and cause fire, electrocution, or malfunctions. Note the following cautions carefully and use the unit correctly

To maintain splash proof performance
Note the following cautions carefully and use the unit correctly.

The micro-USB port cover is important for maintaining splash proof performance. Make sure the micro-USB port cover is closed securely when you use the unit. If the cover has any foreign objects on it or is not completely closed, splash proof performance cannot be maintained. In addition, water may get into the unit and cause malfunctions.
Do not splash water forcibly against the cylindrical part from which sound is emitted. Doing so may deteriorate the splash proof performance of the unit.
Do not put the unit in water or use it in a humid place such as a bathroom.
Wipe off with a soft dry cloth any water that gets on the unit. If water remains in the ear tip holes, the sound may seem low or not be audible at all. In this case, remove the ear tips, face the sound conduit downward, and shake the sound conduit a couple of times.
Do not leave the unit with water on it in cold places as the water may freeze. In order to avoid malfunctions, make sure that you wipe off water after use.
If the unit is cracked or deformed, refrain from using the unit near water or contact your nearest Sony dealer.

Others

Do not place this unit in a place exposed to humidity, dust, soot or steam, or in a car or place subject to direct sunlight.
Using the Bluetooth device may not function on mobile phones, depending on radio wave conditions and location where the equipment is being used.
High volume may affect your hearing.
For traffic safety, do not use while driving or cycling.
Do not use the unit in places where it would be dangerous if you are unable to hear ambient sound, such as at railroad crossings, train station platforms, and construction sites.
Keep ear tips clean. To clean the ear tips, wash them with a mild detergent solution.
Do not subject the unit to excessive shock.
Clean the unit with a soft dry cloth.
Do not expose the unit to water. Remember to follow the precautions below.
- Be careful not to drop the unit into a sink or other container filled with water.
- Do not use the unit in humid locations or bad weather, such as in the rain or snow.
If you experience discomfort after using the unit, stop using the unit immediately.
Since children may swallow small parts such as an ear tip, keep the unit out of reach of children.
If you have any questions or problems concerning this unit that are not covered in this manual, please consult your nearest Sony dealer.

Specifications

General

Communication system: Bluetooth Specification version 4.2
Output: Bluetooth Specification Power Class 2
Maximum communication range: Line of sight approx. 10 m1)
Frequency band: 2.4 GHz band (2.4000 GHz – 2.4835 GHz)
Compatible Bluetooth profiles2):
- A2DP (Advanced Audio Distribution Profile)
- AVRCP (Audio Video Remote Control Profile)
- HFP (Hands-free Profile)
- HSP (Headset Profile)
Supported Codec3): SBC4), AAC5)
Supported content protection method: SCMS-T
Transmission range (A2DP): 20 Hz – 20,000 Hz (Sampling frequency 44.1 kHz)
Included items:
- Wireless Stereo Headset (1)
- Micro-USB cable (approx. 50 cm) (1)
- Carrying holder (1)
- Ear tips (S/M 2 each)
- Reference Guide (this sheet) (1)
- Operating Instructions (1)

The actual range will vary depending on factors such as obstacles between devices, magnetic fields around a microwave oven, static electricity, reception sensitivity, antenna’s performance, operating system, software application, etc.
Bluetooth standard profiles indicate the purpose of Bluetooth communications between devices.
Codec: Audio signal compression and conversion format
Subband Codec
Advanced Audio Coding

Wireless Stereo Headset

Power source:
- DC 3.7 V: Built-in lithium-ion rechargeable battery
- DC 5 V: When charged using USB
Mass: Approx. 18 g
Operating temperature: 0 °C to 40 °C
Rated power consumption: 0.7 W
Usage hours:
- When connecting via the Bluetooth device
- Music playback time: Max. 8 hours
- Communication time: Max. 8 hours
- Standby time: Max. 200 hours
  Note: Usage hours may be shorter depending on the Codec and the conditions of use.
Charging time:
- Approx. 2 hours
  (About 60 minutes of music playback is possible after 15 minutes charging.)
  Note: Charging hours may be different depending on the conditions of use.
Charging temperature: 5 °C to 35 °C